Creating a Kaizen culture: align the organization, achieve breakthrough results, and sustain the gains
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [und viele weitere]
McGraw-Hill Education
[2014]
|
| Schlagworte: | |
| Online-Zugang: | Beschreibung für Leser Autorenbiografie Inhaltsverzeichnis |
| Beschreibung: | xxii, 249 Seiten Illustrationen, Diagramme 24 cm |
| ISBN: | 0071826858 9780071826853 |
Internformat
MARC
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| 245 | 1 | 0 | |a Creating a Kaizen culture |b align the organization, achieve breakthrough results, and sustain the gains |c Jon Miller, Mike Wroblewski, Jaime Villafuerte |
| 264 | 1 | |a New York [und viele weitere] |b McGraw-Hill Education |c [2014] | |
| 264 | 4 | |c © 2014 | |
| 300 | |a xxii, 249 Seiten |b Illustrationen, Diagramme |c 24 cm | ||
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| 650 | 4 | |a Organizational effectiveness | |
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Datensatz im Suchindex
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| adam_text | Titel: Creating a kaizen culture
Autor: Miller, Jon
Jahr: 2013
CONTENTS
Foreword.......................................xi
Introduction...................................xv
Acknowledgments..............................xix
Mini Glossary of Terms..........................xxi
CHAPTER 1 Why We Need a Kaizen Culture.................1
The ABCs of Organizational Culture................4
What Is Kaizen Culture?...........................6
Learning How to Adapt from Virginia Mason
Medical Center...........................11
Kaizen Culture as Countermeasure to
Extension Transference........................14
Human Adaptability, the Strategic Competitive
Advantage...................................16
Is Kaizen Culture Easier Within Japanese Culture?.....20
CHAPTER 2 The True Meaning of Kaizen..................25
The True Meaning of Zen in Kaizen................27
A Reintroduction to Kaizen ......................29
American Roots of Kaizen........................32
Creative Idea Suggestion System...................35
Simple Yet Transformational Kaizen at
Franciscan St. Francis Health...............39
Where Did the Kaizen Event Come From?...........40
Kaizen Is a Product of Japan s History,
Not Its Culture...............................41
What s the Japanese for Teamwork?.................44
A History of Adoption and Adaptation of Ideas......45
The False Dichotomy of Kaizen and Innovation......47
Kaizen in the Research and Development
Team at Electrolux........................50
Securing People to Develop New Products and New
Customers Through Kaizen at Toyoda Gosei ... 52
The Scientific Method Within Organizational DNA... 53
CHAPTER 3 Core Beliefs Within Kaizen Culture............57
Integrity, Core Beliefs, and the Act of Kaizen ........58
Guiding Principles Drive Lean Six Sigma
Deployment at Jabil Circuits................59
Precepts, Points, Creeds, and Principles.............66
Toyoda Precepts and Their Impact on
Toyota s Culture..............................67
The Management Creed of a Toyota Executive.......68
Explicitly Defining Core Values at Zappos........71
From Core Beliefs to Shared Purpose...............73
Alignment with Long-Term Purpose at
Medtronic...............................77
The Trust and Security to Stop and Fix
at NUMMI..............................79
Respect for Individuals and Their Development... 80
Serving the Internal Customer as a Coach........81
Did Mr. Nakao Just Say, Two Mules ?..........82
Urgency, Connecting, Consensus...............84
Sharing Goodness Beyond the Organizations.....86
Beliefs, Decisions, and Our Destiny................87
CHAPTER 4 The Meta-Decision of Kaizen Culture .........89
Organizational Culture as a Decision-Making Filter. ..91
Decision-Making Based on Tradition...........92
Decision-Making Based on Authority...........92
Decision-Making by Majority Rules ...........93
Decision-Making Based on Trial by Fire .......95
Pragmatic Decision-Making...................95
Scientific Decision-Making...................96
Adaptive Decision-Making....................98
From My Way or the Highway to the
Kaizen Way at HON Industries.............99
Why Kaizen Transformations Succeed.............101
Broad-Based Skill Building at
Chrysler Corporation.....................102
The Strategic Decision to Create a Kaizen Culture ... 106
CHAPTER 5 Kaizen as Strategy in Practice................107
Strategy Is a System of Expedients................108
Hoshin Kanri: The PDCA Cycle Adapted to Strategy ..109
The Vital Few: Kaizen Everything or
Just What Matters?...........................112
Catch Ball: Organizational Alignment the
Kaizen Way.................................114
Alignment Between Process and Results at
Lockheed Martin........................115
From Operational Kaizen to Strategic Kaizen.......117
No Plan Goes According to Plan..................122
chapter 6 Daily Kaizen...............................125
Maintenance of Standards.......................126
How Much Time Should a Leader Spend
on the Gembal..............................129
Every Day Improvement........................129
Growing People Every Day at FastCap.........131
Team Development Program at Sonae Retail.... 133
What s So Hard About Simple Kaizen?.............136
chapter 7 The Emotional Lives of Kaizen Teams.........139
Ethos, Pathos, and Logos........................140
Helping People Scale the Change Curve............142
The Triple Purpose of a Kaizen Event..............145
Creating Emotional Engagement in Kaizen
at Wiremold............................147
Changing the Scenery Within the Week............149
The Kaizen Team Presentation Day................150
The Facilitator s Role in Leading People
Through Kaizen at ThedaCare.............153
A Kaizen Event with Shigeo Shingo at
Hill-Rom Industries......................154
Why Toyota Doesn t Do Kaizen Events
But You Should..............................157
Follow-Up and Follow-Through..................158
From Kaizen Event Results to Kaizen Cultures.......160
CHAPTER 8 Sustaining a Kaizen Culture..................163
The Odds Against Survival.......................164
To Sustain Is to Change.........................164
Sustaining Through Habits......................166
Positive- and Negative-Reinforcement Loops.......168
Modeling the Desired Behavior...................174
Sustaining Through Communication at Vibco ... 175
Sharing to Sustain..............................177
Top-Down Leadership Support at Herman Miller. .179
The Trick to Sustaining Kaizen at Kaas Tailored.. 180
The Way We Do Anything.......................185
CHAPTER 9 Organizational Readiness for Kaizen
Transformation.............................187
Top-Management Commitment..................188
Aligning Kaizen with Long-Term Purpose..........191
Believing in Service Excellence at the
Rotorua District Council..................194
Stability, Safety, and Security.....................197
Readying Middle Management for Culture
Change at Bosch.........................199
Leaders as Teachers: From Span of Control to
Span of Support.............................202
Making Time for Kaizen ........................204
Finding a Smooth Starting Point..................207
Embracing Change at Oregon Community
Credit Union...........................209
Starting with the Idea of Changing Culture.........212
CHAPTER 10 Facing Up to the Culture Monster............213
Why Transformation Programs Are Failing.........216
Overcoming Cultural Obstacles to Kaizen at
Franciscan St. Francis Health..............220
Turning the Big Wheel of Culture:
Plan-Do-Check-Act .........................221
What Problem Are You Solving?..................224
Bibiliography.................................225
Index........................................231
About the Kaizen Institute ......................245
Worldwide Contact Information for the
Kaizen Institute Consulting Group.............247
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| spelling | Miller, Jon (DE-588)1122466684 aut Creating a Kaizen culture align the organization, achieve breakthrough results, and sustain the gains Jon Miller, Mike Wroblewski, Jaime Villafuerte New York [und viele weitere] McGraw-Hill Education [2014] © 2014 xxii, 249 Seiten Illustrationen, Diagramme 24 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Organizational change Organizational effectiveness Corporate culture Kaizen (DE-588)4429179-6 gnd rswk-swf Change Management (DE-588)7606306-9 gnd rswk-swf Organisationswandel (DE-588)4075693-2 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Kaizen (DE-588)4429179-6 s Change Management (DE-588)7606306-9 s Organisationswandel (DE-588)4075693-2 s DE-604 Wroblewski, Mike aut Villafuerte, Jaime aut text/html http://www.loc.gov/catdir/enhancements/fy1508/2015301684-d.html Publisher description Beschreibung für Leser text/html http://www.loc.gov/catdir/enhancements/fy1508/2015301684-b.html Contributor biographical information Autorenbiografie HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026927306&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Miller, Jon Wroblewski, Mike Villafuerte, Jaime Creating a Kaizen culture align the organization, achieve breakthrough results, and sustain the gains Includes bibliographical references and index Organizational change Organizational effectiveness Corporate culture Kaizen (DE-588)4429179-6 gnd Change Management (DE-588)7606306-9 gnd Organisationswandel (DE-588)4075693-2 gnd Unternehmen (DE-588)4061963-1 gnd |
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| title | Creating a Kaizen culture align the organization, achieve breakthrough results, and sustain the gains |
| title_auth | Creating a Kaizen culture align the organization, achieve breakthrough results, and sustain the gains |
| title_exact_search | Creating a Kaizen culture align the organization, achieve breakthrough results, and sustain the gains |
| title_full | Creating a Kaizen culture align the organization, achieve breakthrough results, and sustain the gains Jon Miller, Mike Wroblewski, Jaime Villafuerte |
| title_fullStr | Creating a Kaizen culture align the organization, achieve breakthrough results, and sustain the gains Jon Miller, Mike Wroblewski, Jaime Villafuerte |
| title_full_unstemmed | Creating a Kaizen culture align the organization, achieve breakthrough results, and sustain the gains Jon Miller, Mike Wroblewski, Jaime Villafuerte |
| title_short | Creating a Kaizen culture |
| title_sort | creating a kaizen culture align the organization achieve breakthrough results and sustain the gains |
| title_sub | align the organization, achieve breakthrough results, and sustain the gains |
| topic | Organizational change Organizational effectiveness Corporate culture Kaizen (DE-588)4429179-6 gnd Change Management (DE-588)7606306-9 gnd Organisationswandel (DE-588)4075693-2 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Organizational change Organizational effectiveness Corporate culture Kaizen Change Management Organisationswandel Unternehmen |
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