Creating mental health across cultures: coaching and training for managers
Gespeichert in:
Hauptverfasser: | , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Lengerich, Westf
Pabst Science Publ.
2013
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Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | 275 S. Ill. 23 cm |
ISBN: | 9783899678390 |
Internformat
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245 | 1 | 0 | |a Creating mental health across cultures |b coaching and training for managers |c Claude-Hélène Mayer & Christian Martin Boness |
264 | 1 | |a Lengerich, Westf |b Pabst Science Publ. |c 2013 | |
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Datensatz im Suchindex
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IMAGE 1
CONTENTS | 5
CONTENTS
PREFACE 11
CHAPTER 1:
INTRODUCTION 13
1.1 INTRODUCING HEALTH AND WELL-BEING 13
1.2 (SELF-) COACHING AND TRAINING MANUAL DESIGN 15
1.2.1 AIMS AND CONTENTS 15
1.2.2 TARGET GROUPS AND SETTINGS 17
1.2.3 STRUCTURE OF THE MANUAL 19
1.3 MEHTO: PROMOTING MENTAL HEALTH IN TRANSCULTURAL ORGANISATIONS 21
1.3.1 MEHTO'S SCIENTIFIC FRAMEWORK 22
1.3.2 APPLYING MEHTO ACROSS CULTURES 22
1.3.3 TRANSFORMATION INSTRUMENTS 23
1.3.3.1 MEHTO: INDIVIDUAL COUNSELLING SESSIONS 24
1.3.3.2 MEHTO: GROUP TRAINING SERIES 28
1.3.3.3 MEHTO: TEAM MENTORING 29
1.3.3.4 MEHTO: FACILITATOR TRAINING 29
1.4 MEHTO IN CRITICAL PERSPECTIVE 31
CHAPTER 2: DEVELOPING AND PROMOTING HEALTH AND WELL-BEING 33
MODULE 1: DEVELOPING HEALTHY MANAGERS IN TRANSCULTURAL ORGANISATIONS
2.1 DEFINING HEALTH 34
EXERCISE 1: HEALTH IS. 34
EXERCISE 2: WHAT IS OCCUPATIONAL HEALTH? 35
EXERCISE 3: HEALTH RISK FACTORS 37
EXERCISE 4: MY LIFESTYLE 38
EXERCISE 5: MY POTENTIAL 38
2.2 MENTAL HEALTH, WELL-BEING AND WELLNESS 39
EXERCISE 6: ACTIONS PROMOTING MENTAL HEALTH IN EMPLOYEES 40
EXERCISE 7: HEALTH PROMOTING LIFESTYLE BEHAVIOURS 41
2.3 HEALTH PARADIGMS 42
2.3.1 THE BIO-MEDICAL PARADIGM - PATHOGENESIS 42
EXERCISE 8: "INDIVIDUALS ARE HEALTHY UNLESS THEY BECOME SICK." 42
EXERCISE 9: INFLUENCES OF THE BIO-MEDICAL PARADIGM
ON YOUR ORGANISATION 43
HTTP://D-NB.INFO/1030585792
IMAGE 2
6 | CONTENTS
2.3.2 THE HEALTH DEVELOPING PARADIGM - SALUTOGENESIS 44
EXERCISE 10: WHAT KEEPS PEOPLE HEALTHY? 44
EXERCISE 11: HEALTH FACTORS IN YOUR ORGANISATION 45
2.4 CREATING HEALTHY ORGANISATIONS 47
EXERCISE 12: HEALTH IMPACTING FACTORS IN ORGANISATIONS 47
EXERCISE 13: ASSESSING YOUR HEALTH 48
2.5 DEVELOPING SALUTOGENESIS AND SENSE OF COHERENCE (SOC) 49
EXERCISE 14: CONSISTENCY IN LIFE AND WORK 49
EXERCISE 15: ASSESSING YOUR SOC 50
EXERCISE 16: INDIVIDUAL AND CONTEXTUAL HEALTH DETERMINANTS 55
2.6 THE SOC COMPONENTS 58
EXERCISE 17: MAKING YOUR LIFE MEANINGFUL 59
EXERCISE 18: YOUR SOC COMPONENTS IN CHALLENGING
SITUATIONS AT WORK 60
EXERCISE 19: PROMOTING HEALTH THROUGH
ORGANISATIONAL EMPLOYEES, STRUCTURES AND CULTURES 62
2.7 INFLUENCING HEALTH THROUGH SOC 63
EXERCISE 20: SOC AND MOTIVATION 63
2.8 PROMOTING SALUTOGENESIS AND SENSE OF COHERENCE 65
EXERCISE 21: HEALTH PROMOTING PRINCIPLES OF THE OTTAWA-CHARTER IN YOUR
ORGANISATION 65
EXERCISE 22: CHANGING HEALTH POLICIES, STRUCTURES, PROCEDURES
AND SYSTEMS WITHIN YOUR ORGANISATION 66
EXERCISE 23: BUILDING TRUSTFUL RELATIONSHIPS IN ORGANISATIONS 68
2.9 MANAGING HEALTH RESOURCES IN ORGANISATIONS 69
EXERCISE 24: EXPLORING YOUR GENERAL RESISTANCE RESOURCES 70
EXERCISE 25: RANKING YOUR GENERAL RESISTANCE RESOURCES 71
2.10 SOURCES OF GENERAL RESISTANCE RESOURCES 72
EXERCISE 26: ACKNOWLEDGING THE SOURCES OF YOUR GENERAL RESISTANCE
RESOURCES 72
EXERCISE 27: EVENTS INCREASING YOUR SOC 74
2.11 INTERVENTIONS FOR MAINTAINING AND PROMOTING SENSE OF COHERENCE 75
EXERCISE 28: INTERVENTIONS IMPROVING YOUR SOC AT WORK 76
EXERCISE 29: HEALTHY LEADERSHIP IS. 77
EXERCISE 30: HEALTHY LEADERSHIP COMMUNICATION IN A ROLE-PLAY 78
IMAGE 3
CONTENTS J 7
CHAPTER 3:
DEVELOPING TRANSCULTUAL COMPETENCES AND IDENTITIES 79
MODULE 2: LEADING PROFESSIONALLY ACROSS CULTURES
3.1 MANAGERIAL COMPETENCES 80
EXERCISE 1: EXPLORING MY MANAGERIAL COMPETENCES 80
3.1.1 DEVELOPING AND TRAINING MANAGERIAL COMPETENCES 82
EXERCISE 2: DEVELOPING MANAGERIAL COMPETENCES 83
3.1.2 HEALTH-RELATED MANAGERIAL TRAINING 84
EXERCISE 3: HEALTH-RELATED MANAGERIAL TRAINING 85
3.2 CULTURE 86
EXERCISE 4: INTERCULTURAL AND TRANSCULTURAL PRACTICES 87
3.3 DEFINING THE TERMINOLOGY: CROSS-CULTURE, INTERCULTURE AND
TRANSCULTURE 89
EXERCISE 5: CULTURAL CHARACTERISTICS IN YOUR ORGANISATION 90
3.4 CULTURAL DIMENSIONS, ORIENTATIONS AND PATTERNS 92
3.4.1 GEERT HOFSTEDE'S CULTURE DIMENSIONS 92
EXERCISE 6: ASSESSING HOFSTEDE'S CULTURE DIMENSIONS 96
3.4.2 FONS TROMPENAARS' CULTURE DIMENSIONS 98
EXERCISE 7: ASSESSING TROMPENAARS' SEVEN DIMENSIONS 102
3.4.3 TROMPENAARS'FOUR DIVERSITY CULTURES IN ORGANISATIONS 103
EXERCISE 8: WORKING WITH THE TYPES OF ORGANISATIONAL CULTURES 105
EXERCISE 9: MODELLING AN ORGANISATIONAL CULTURE 108
3.4.4 KARL-HEINZ FLECHSIG'S CULTURAL ORIENTATIONS 109
EXERCISE 10: ASSESSING CULTURAL ORIENTATIONS 112
3.5 TRANSCULTURAL MANAGEMENT IN ORGANISATIONS 113
EXERCISE 11: TRANSCULTURAL MANAGEMENT IN YOUR ORGANISATION 114
3.5.1 TRANSCULTURAL TRAINING IN ORGANISATIONS 115
EXERCISE 12: GUIDELINES FOR MULTICULTURAL TEAM-BUILDING 117
3.6 TRANSCULTURAL COMPETENCES 118
EXERCISE 13: COMPETENCES OF COMPETENT GLOBAL LEADERS 719
3.6.1 THE COMPETENCE MODEL BY LLOYD AND HARTEL 120
EXERCISE 14: A VIEW ON YOUR ORGANISATION:
HEALTHY IN DIVERSE SETTINGS 122
3.7 MANAGERIAL VALUES 123
3.7.1 THE SCHWARTZ VALUE MODEL (SVM) 125
EXERCISE 15: COMPARING VALUE PRIORITIES 127
3.7.2 CULTURAL AND MANAGERIAL VALUES 129
EXERCISE 16: VALUES ACROSS. 130
3.8 MANAGERIAL SPIRITUALITY AND RELIGION 132
EXERCISE 17: SPIRITUALITY AND RELIGION 134
3.8.1 ORGANISATIONAL ENGAGEMENT, SPIRITUALITY AND RELIGION 135
EXERCISE 18: WORKPLACE ENGAGEMENT, SPIRITUALITY AND RELIGION 136
IMAGE 4
8
| CONTENTS
3.8.2 PRACTICAL STEPS TO IMPROVE RELIGIOUS AND SPIRITUAL INCLUSION
IN THE WORKPLACE 136
EXERCISE 19: PRACTICAL STEPS IN SPIRITUAL AND RELIGIOUS DEVELOPMENT 137
3.8.3 RELIGION AND ORGANISATIONAL ETHICS AND CULTURES 140
EXERCISE 20: ETHICAL GUIDELINES AND CULTURE IN YOUR ORGANISATION 140
3.8.4 ENHANCING RELIGIOUS AND SPIRITUAL CULTURAL LITERACY
AND MANAGEMENT 142
EXERCISE 21: RELIGIOUS AND SPIRITUAL CULTURAL LITERACY
AND MANAGEMENT 143
3.9 MANAGERIAL IDENTITIES 144
EXERCISE 22: DEFINING YOUR IDENTITY 145
3.9.1 IDENTITY NARRATIONS 147
EXERCISE 23: YOUR IDENTITY NARRATION 147
3.9.2 IDENTITIES AND MENTAL WELL-BEING 151
EXERCISE 24: YOUR IDENTITY AND YOUR SENSE OF COHERENCE 152
3.9.3 DEVELOPING SALUTOGENIC AND TRANSCULTURAL MANAGERIAL IDENTITIES 153
EXERCISE 25: IDENTITY WORK 154
CHAPTER 4:
MANAGING TRANSCULTURAL WORK CONFLICTS SUCCESSFULLY 157 MODULE 3:
DEVELOPING TRANSCULTURAL CONFLICT MANAGEMENT COMPETENCES
4.1 CONFLICTS 158
EXERCISE 1: EXPERIENCING CONFLICT AT WORK 158
EXERCISE 2: PERCEPTIONS OF CONFLICT 161
EXERCISE 3: IMPACTS OF ORGANISATIONAL CONFLICT 161
EXERCISE 4: STRESSFUL CONFLICTS 163
4.2 MANAGING CONFLICTS 164
EXERCISE 5: CONFLICT MANAGEMENT CRITERIA 165
EXERCISE 6: DESIGN FOR CONSTRUCTIVE ORGANISATIONAL CONFLICT
MANAGEMENT 166
4.3 MANAGING CONFLICTS AND MENTAL HEALTH 167
EXERCISE 7: DEVELOPING HEALTHY SOLUTIONS IN A ROLE-PLAY 167
EXERCISE 8: MANAGING CONFLICT AND HEALTH THROUGH
LEADERSHIP COMPETENCES 168
4.4 MANAGING CONFLICTS ACROSS CULTURES 170
EXERCISE 9: CULTURE AND CONFLICT 170
EXERCISE 10: CULTURAL CONFLICT WITHIN YOUR ORGANISATION 173
4.5 MANAGING CONFLICT AND IDENTITIES IN ORGANISATIONS 174
EXERCISE 11: IDENTITIES IN CONFLICT 174
EXERCISE 12: IDENTITY DYNAMICS 176
EXERCISE 13: TRANSCULTURAL IDENTITY AND CONFLICT DYNAMICS 176
IMAGE 5
CONTENTS | 9
4.6 LIGHT AND SHADOW IN ORGANISATIONS 178
EXERCISE 14: YOUR LIGHT - ORGANISATIONAL LIGHT 178
EXERCISE 15: YOUR SHADOWS - ORGANISATIONAL SHADOWS 180
EXERCISE 16: LLLUSIONARY LIGHT WITHIN YOUR ORGANISATION 181
4.7 APPROACHES TO MANAGING TRANSCULTURAL CONFLICTS IN THE ORGANISATION
182
4.7.1 AUGSBURGER'S MODEL 183
EXERCISE 17: MANAGERIAL CONFLICT BEHAVIOUR STYLES 184
4.7.2 CONFLICT STYLES ACCORDING TO BENNETT 185
EXERCISE 18: YOUR CONFLICT RESOLUTION STYLE 1 86
4.7.3 THREE APPROACHES TO MANAGING CONFLICTS ACROSS CULTURES IN
ORGANISATIONS 186
EXERCISE 19: NEGOTIATION, FACILITATION AND MEDIATION IN
ORGANISATIONS 187
4.7.4 MEDIATION IN TRANSCULTURAL BUSINESS CONTEXTS 189
EXERCISE 20: MEDIATING ACROSS CULTURES IN ORGANISATIONS 190
4.7.5 LONG-TERM AIMS OF MANAGING TRANSCULTURAL CONFLICTS 191
EXERCISE 21: MANAGING ORGANISATIONAL CHANGE THROUGH
PROFESSIONAL CONFLICT RESOLUTION 191
4.7.4 DE-ESCALATING TRANSCULTURAL CONFLICTS 193
EXERCISE 22: DESCRIBING, INTERPRETING AND EVALUATING CONFLICTS 193
EXERCISE 23: ESCALATING AND DE-ESCALATING CONFLICT BEHAVIOUR 196
4.8 DE-ESCALATING COMMUNICATION TECHNIQUES 197
4.8.1 REFRAMING 197
EXERCISE 24: EXERCISING REFRAMING 197
4.8.2 L-MESSAGES 199
EXERCISE 25: PRODUCING L-MESSAGES 199
EXERCISE 26: FROM YOU TO I IN THE WORK CONTEXT 200
4.8.3 OVERCOMING CULTURAL BARRIERS 201
4.8.4 STRATEGIES OF NON-VIOLENT COMMUNICATION 202
EXERCISE 27: WHEN DO YOU USE WHICH STRATEGY? 202
4.8.5 BUILDING INTERPERSONAL RELATIONSHIPS 203
EXERCISE 28: HOW DO YOU BUILD UP TRUSTFUL
INTERPERSONAL RELATIONSHIPS? 204
4.8.6 DESCRIBING, INTERPRETING AND APPRAISING 205
EXERCISE 29:1 SEE, I INTERPRET, I APPRAISE. 205
EXERCISE 30: HEALTH PROMOTING COMMUNICATION
PROCESSES AT WORK. 206
4.8.7 NON-VIOLENT COMMUNICATION TO DE-ESCALATE TRANSCULTURAL CONFLICTS
207
4.8.7.1 THE MODEL OF NON-VIOLENT COMMUNICATION 208
EXERCISE 31: COMMUNICATING NON-VIOLENTLY AT WORK 209
4.8.7.2 FEELINGS AND NEEDS AS TRANSCULTURAL
COMMUNICATION BRIDGES 210
EXERCISE 32: EXPLORING AND EXPRESSING YOUR FEELINGS AND NEEDS 213
IMAGE 6
1 0 | CONTENTS
4.8.7.3 NON-VIOLENT COMMUNICATION IN THE WORKPLACE 214
EXERCISE 33: IDENTIFYING ORGANISATIONAL NEEDS 215
4.8.10 APPRECIATING AND PRAISING 217
EXERCISE 34: PRAISE AND EXPRESS APPRECIATION 217
EXERCISE 35: A TRANSFORMATIONAL AND IMAGINARY JOURNEY 219
CHAPTER 5:
PROMOTING HEALTHY ORGANISATIONAL CULTURES 221
MODULE 4: SYSTEMIC APPROACHES IN HEALTHY TRANSCULTURAL ORGANISATIONAL
CULTURES
5.1 A SYSTEMIC VIEW ON ORGANISATIONAL CULTURE 222
EXERCISE I: THE ORGANISATION AS A SYSTEM 223
5.2 SYSTEMIC PERSPECTIVES ON ORGANISATIONS 224
EXERCISE 2: SYSTEMIC THINKING IN SYSTEMIC PRACTICE 224
5.3 SYSTEMIC CONCEPTS WITHIN ORGANISATIONS 225
5.3.1 CIRCULARITY AND CIRCULAR QUESTIONS 226
EXERCISE 3: CIRCULARITY WITHIN YOUR ORGANISATION 226
5.3.1.1 CIRCULAR QUESTIONING 228
EXERCISE 4: PRACTISING CIRCULAR QUESTIONING 229
5.3.2 SOLUTION FOCUS 231
EXERCISE 5: THE SIMPLE APPROACH 233
EXERCISE 6: CASE EXAMPLE 234
5.3.2.1 SOLUTION-FOCUSED ORGANISATIONAL LEARNING AND
DEVELOPMENT 237
EXERCISE 7: SOLUTION FOCUSED DEVELOPMENT WITHIN
YOUR ORGANISATION 239
5.3.3 RESOURCE-FOCUS FOR EMPOWERMENT 241
EXERCISE 7: RESOURCES WITHIN YOUR ORGANISATION 242
5.3.4 GROWTH-ORIENTATION 245
EXERCISE 8: CREATING SELF-WORTH WITHIN THE ORGANISATION 248
EXERCISE 9: PROMOTING INDIVIDUAL AND ORGANISATIONAL GROWTH 249
CHAPTER 6:
CONCLUSION AND FUTURE PERSPECTIVES 251
6.1 CONCLUSION AND FUTURE PERSPECTIVES 251
APPENDIX APPENDIX: CODIFICATION OF SOC ITEMS 253
REFERENCES 255
AUTHORS'BIOGRAPHIES 274 |
any_adam_object | 1 |
author | Mayer, Claude-Hélène 1975- Boness, Christian 1948- |
author_GND | (DE-588)129250007 (DE-588)123903068 |
author_facet | Mayer, Claude-Hélène 1975- Boness, Christian 1948- |
author_role | aut aut |
author_sort | Mayer, Claude-Hélène 1975- |
author_variant | c h m chm c b cb |
building | Verbundindex |
bvnumber | BV041408336 |
classification_rvk | QP 305 |
ctrlnum | (OCoLC)841448986 (DE-599)DNB1030585792 |
dewey-full | 658.382 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.382 |
dewey-search | 658.382 |
dewey-sort | 3658.382 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Psychologie Wirtschaftswissenschaften |
format | Book |
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genre | (DE-588)4143389-0 Aufgabensammlung gnd-content |
genre_facet | Aufgabensammlung |
id | DE-604.BV041408336 |
illustrated | Illustrated |
indexdate | 2024-08-20T00:14:02Z |
institution | BVB |
isbn | 9783899678390 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-026855687 |
oclc_num | 841448986 |
open_access_boolean | |
owner | DE-12 DE-521 |
owner_facet | DE-12 DE-521 |
physical | 275 S. Ill. 23 cm |
publishDate | 2013 |
publishDateSearch | 2013 |
publishDateSort | 2013 |
publisher | Pabst Science Publ. |
record_format | marc |
spelling | Mayer, Claude-Hélène 1975- Verfasser (DE-588)129250007 aut Creating mental health across cultures coaching and training for managers Claude-Hélène Mayer & Christian Martin Boness Lengerich, Westf Pabst Science Publ. 2013 275 S. Ill. 23 cm txt rdacontent n rdamedia nc rdacarrier Führungsaufgabe (DE-588)4415910-9 gnd rswk-swf Psychische Gesundheit (DE-588)4126412-5 gnd rswk-swf Internationales Management (DE-588)4114040-0 gnd rswk-swf Coaching (DE-588)4148114-8 gnd rswk-swf Konfliktregelung (DE-588)4164958-8 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf (DE-588)4143389-0 Aufgabensammlung gnd-content Internationales Management (DE-588)4114040-0 s Interkulturelles Management (DE-588)4343519-1 s Konfliktregelung (DE-588)4164958-8 s Psychische Gesundheit (DE-588)4126412-5 s Führungsaufgabe (DE-588)4415910-9 s Coaching (DE-588)4148114-8 s DE-604 Boness, Christian 1948- Verfasser (DE-588)123903068 aut DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026855687&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Mayer, Claude-Hélène 1975- Boness, Christian 1948- Creating mental health across cultures coaching and training for managers Führungsaufgabe (DE-588)4415910-9 gnd Psychische Gesundheit (DE-588)4126412-5 gnd Internationales Management (DE-588)4114040-0 gnd Coaching (DE-588)4148114-8 gnd Konfliktregelung (DE-588)4164958-8 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
subject_GND | (DE-588)4415910-9 (DE-588)4126412-5 (DE-588)4114040-0 (DE-588)4148114-8 (DE-588)4164958-8 (DE-588)4343519-1 (DE-588)4143389-0 |
title | Creating mental health across cultures coaching and training for managers |
title_auth | Creating mental health across cultures coaching and training for managers |
title_exact_search | Creating mental health across cultures coaching and training for managers |
title_full | Creating mental health across cultures coaching and training for managers Claude-Hélène Mayer & Christian Martin Boness |
title_fullStr | Creating mental health across cultures coaching and training for managers Claude-Hélène Mayer & Christian Martin Boness |
title_full_unstemmed | Creating mental health across cultures coaching and training for managers Claude-Hélène Mayer & Christian Martin Boness |
title_short | Creating mental health across cultures |
title_sort | creating mental health across cultures coaching and training for managers |
title_sub | coaching and training for managers |
topic | Führungsaufgabe (DE-588)4415910-9 gnd Psychische Gesundheit (DE-588)4126412-5 gnd Internationales Management (DE-588)4114040-0 gnd Coaching (DE-588)4148114-8 gnd Konfliktregelung (DE-588)4164958-8 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
topic_facet | Führungsaufgabe Psychische Gesundheit Internationales Management Coaching Konfliktregelung Interkulturelles Management Aufgabensammlung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026855687&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT mayerclaudehelene creatingmentalhealthacrossculturescoachingandtrainingformanagers AT bonesschristian creatingmentalhealthacrossculturescoachingandtrainingformanagers |