Confronting mistakes: lessons from the aviation industry when dealing with error
"In most organizations, errors, although common and unavoidable, are rarely thoroughly examined. Peers may be reluctant to talk about the mistakes one of them has made, whereas superiors prefer to discuss the mistakes of their subordinates with them in private. Based on interviews with over 360...
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Basingstoke, Hampshire
Palgrave Macmillan
2013
|
Schlagworte: | |
Online-Zugang: | Cover Inhaltsverzeichnis |
Zusammenfassung: | "In most organizations, errors, although common and unavoidable, are rarely thoroughly examined. Peers may be reluctant to talk about the mistakes one of them has made, whereas superiors prefer to discuss the mistakes of their subordinates with them in private. Based on interviews with over 360 managers from a range of sectors about how they deal with error, the authors of this innovative and unique book present a framework of "open error management" and demonstrate its benefits via dramatic case studies from the aviation industry. Including compelling case studies from international aviation companies, the result is an innovative and unique approach to analyzing business strategy"-- |
Beschreibung: | VIII, 191 S. Ill., graph. Darst., Kt. |
ISBN: | 9781137276179 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV041277204 | ||
003 | DE-604 | ||
005 | 20140218 | ||
007 | t | ||
008 | 130918s2013 abd| |||| 00||| eng d | ||
010 | |a 2013019076 | ||
020 | |a 9781137276179 |c hardback |9 978-1-137-27617-9 | ||
035 | |a (OCoLC)873391026 | ||
035 | |a (DE-599)GBV747055599 | ||
040 | |a DE-604 |b ger |e aacr | ||
041 | 0 | |a eng | |
049 | |a DE-188 |a DE-945 | ||
084 | |a QV 578 |0 (DE-625)142160: |2 rvk | ||
100 | 1 | |a Hagen, Jan U. |e Verfasser |0 (DE-588)112120970 |4 aut | |
245 | 1 | 0 | |a Confronting mistakes |b lessons from the aviation industry when dealing with error |c Jan U. Hagen |
264 | 1 | |a Basingstoke, Hampshire |b Palgrave Macmillan |c 2013 | |
300 | |a VIII, 191 S. |b Ill., graph. Darst., Kt. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
520 | 1 | |a "In most organizations, errors, although common and unavoidable, are rarely thoroughly examined. Peers may be reluctant to talk about the mistakes one of them has made, whereas superiors prefer to discuss the mistakes of their subordinates with them in private. Based on interviews with over 360 managers from a range of sectors about how they deal with error, the authors of this innovative and unique book present a framework of "open error management" and demonstrate its benefits via dramatic case studies from the aviation industry. Including compelling case studies from international aviation companies, the result is an innovative and unique approach to analyzing business strategy"-- | |
650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Menschliches Versagen |0 (DE-588)4126524-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Fehlerverhütung |0 (DE-588)4276213-3 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Crew Resource Management |0 (DE-588)1042040516 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Flugzeugunfall |0 (DE-588)4017688-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Fehlererkennung |0 (DE-588)4133764-5 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Flugzeugunfall |0 (DE-588)4017688-5 |D s |
689 | 0 | 1 | |a Menschliches Versagen |0 (DE-588)4126524-5 |D s |
689 | 0 | 2 | |a Crew Resource Management |0 (DE-588)1042040516 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a Menschliches Versagen |0 (DE-588)4126524-5 |D s |
689 | 1 | 1 | |a Fehlererkennung |0 (DE-588)4133764-5 |D s |
689 | 1 | 2 | |a Fehlerverhütung |0 (DE-588)4276213-3 |D s |
689 | 1 | 3 | |a Management |0 (DE-588)4037278-9 |D s |
689 | 1 | |C b |5 DE-604 | |
856 | 4 | |u http://www.netread.com/jcusers2/bk1388/179/9781137276179/image/lgcover.9781137276179.jpg |3 Cover | |
856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026250710&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
999 | |a oai:aleph.bib-bvb.de:BVB01-026250710 |
Datensatz im Suchindex
_version_ | 1804150746533330944 |
---|---|
adam_text | Titel: Confronting mistakes
Autor: Hagen, Jan U
Jahr: 2013
Contents
Foreword vi
Acknowledgments vii
Part I Pre Crew Resource Management 1
Part II Crew Resource Management 77
Part III Post Crew Resource Management 109
Part IV Error Management 167
Sources for Figures 177
Glossary and Abbreviations 181
Bibliography 184
|
any_adam_object | 1 |
author | Hagen, Jan U. |
author_GND | (DE-588)112120970 |
author_facet | Hagen, Jan U. |
author_role | aut |
author_sort | Hagen, Jan U. |
author_variant | j u h ju juh |
building | Verbundindex |
bvnumber | BV041277204 |
classification_rvk | QV 578 |
ctrlnum | (OCoLC)873391026 (DE-599)GBV747055599 |
discipline | Wirtschaftswissenschaften |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02808nam a2200493 c 4500</leader><controlfield tag="001">BV041277204</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20140218 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">130918s2013 abd| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2013019076</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781137276179</subfield><subfield code="c">hardback</subfield><subfield code="9">978-1-137-27617-9</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)873391026</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)GBV747055599</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-188</subfield><subfield code="a">DE-945</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QV 578</subfield><subfield code="0">(DE-625)142160:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Hagen, Jan U.</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)112120970</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Confronting mistakes</subfield><subfield code="b">lessons from the aviation industry when dealing with error</subfield><subfield code="c">Jan U. Hagen</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Basingstoke, Hampshire</subfield><subfield code="b">Palgrave Macmillan</subfield><subfield code="c">2013</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">VIII, 191 S.</subfield><subfield code="b">Ill., graph. Darst., Kt.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="520" ind1="1" ind2=" "><subfield code="a">"In most organizations, errors, although common and unavoidable, are rarely thoroughly examined. Peers may be reluctant to talk about the mistakes one of them has made, whereas superiors prefer to discuss the mistakes of their subordinates with them in private. Based on interviews with over 360 managers from a range of sectors about how they deal with error, the authors of this innovative and unique book present a framework of "open error management" and demonstrate its benefits via dramatic case studies from the aviation industry. Including compelling case studies from international aviation companies, the result is an innovative and unique approach to analyzing business strategy"--</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Menschliches Versagen</subfield><subfield code="0">(DE-588)4126524-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Fehlerverhütung</subfield><subfield code="0">(DE-588)4276213-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Crew Resource Management</subfield><subfield code="0">(DE-588)1042040516</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Flugzeugunfall</subfield><subfield code="0">(DE-588)4017688-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Fehlererkennung</subfield><subfield code="0">(DE-588)4133764-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Flugzeugunfall</subfield><subfield code="0">(DE-588)4017688-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Menschliches Versagen</subfield><subfield code="0">(DE-588)4126524-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Crew Resource Management</subfield><subfield code="0">(DE-588)1042040516</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Menschliches Versagen</subfield><subfield code="0">(DE-588)4126524-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Fehlererkennung</subfield><subfield code="0">(DE-588)4133764-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="2"><subfield code="a">Fehlerverhütung</subfield><subfield code="0">(DE-588)4276213-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="3"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="C">b</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.netread.com/jcusers2/bk1388/179/9781137276179/image/lgcover.9781137276179.jpg</subfield><subfield code="3">Cover</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026250710&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-026250710</subfield></datafield></record></collection> |
id | DE-604.BV041277204 |
illustrated | Illustrated |
indexdate | 2024-07-10T00:43:49Z |
institution | BVB |
isbn | 9781137276179 |
language | English |
lccn | 2013019076 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-026250710 |
oclc_num | 873391026 |
open_access_boolean | |
owner | DE-188 DE-945 |
owner_facet | DE-188 DE-945 |
physical | VIII, 191 S. Ill., graph. Darst., Kt. |
publishDate | 2013 |
publishDateSearch | 2013 |
publishDateSort | 2013 |
publisher | Palgrave Macmillan |
record_format | marc |
spelling | Hagen, Jan U. Verfasser (DE-588)112120970 aut Confronting mistakes lessons from the aviation industry when dealing with error Jan U. Hagen Basingstoke, Hampshire Palgrave Macmillan 2013 VIII, 191 S. Ill., graph. Darst., Kt. txt rdacontent n rdamedia nc rdacarrier "In most organizations, errors, although common and unavoidable, are rarely thoroughly examined. Peers may be reluctant to talk about the mistakes one of them has made, whereas superiors prefer to discuss the mistakes of their subordinates with them in private. Based on interviews with over 360 managers from a range of sectors about how they deal with error, the authors of this innovative and unique book present a framework of "open error management" and demonstrate its benefits via dramatic case studies from the aviation industry. Including compelling case studies from international aviation companies, the result is an innovative and unique approach to analyzing business strategy"-- Management (DE-588)4037278-9 gnd rswk-swf Menschliches Versagen (DE-588)4126524-5 gnd rswk-swf Fehlerverhütung (DE-588)4276213-3 gnd rswk-swf Crew Resource Management (DE-588)1042040516 gnd rswk-swf Flugzeugunfall (DE-588)4017688-5 gnd rswk-swf Fehlererkennung (DE-588)4133764-5 gnd rswk-swf Flugzeugunfall (DE-588)4017688-5 s Menschliches Versagen (DE-588)4126524-5 s Crew Resource Management (DE-588)1042040516 s DE-604 Fehlererkennung (DE-588)4133764-5 s Fehlerverhütung (DE-588)4276213-3 s Management (DE-588)4037278-9 s b DE-604 http://www.netread.com/jcusers2/bk1388/179/9781137276179/image/lgcover.9781137276179.jpg Cover HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026250710&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Hagen, Jan U. Confronting mistakes lessons from the aviation industry when dealing with error Management (DE-588)4037278-9 gnd Menschliches Versagen (DE-588)4126524-5 gnd Fehlerverhütung (DE-588)4276213-3 gnd Crew Resource Management (DE-588)1042040516 gnd Flugzeugunfall (DE-588)4017688-5 gnd Fehlererkennung (DE-588)4133764-5 gnd |
subject_GND | (DE-588)4037278-9 (DE-588)4126524-5 (DE-588)4276213-3 (DE-588)1042040516 (DE-588)4017688-5 (DE-588)4133764-5 |
title | Confronting mistakes lessons from the aviation industry when dealing with error |
title_auth | Confronting mistakes lessons from the aviation industry when dealing with error |
title_exact_search | Confronting mistakes lessons from the aviation industry when dealing with error |
title_full | Confronting mistakes lessons from the aviation industry when dealing with error Jan U. Hagen |
title_fullStr | Confronting mistakes lessons from the aviation industry when dealing with error Jan U. Hagen |
title_full_unstemmed | Confronting mistakes lessons from the aviation industry when dealing with error Jan U. Hagen |
title_short | Confronting mistakes |
title_sort | confronting mistakes lessons from the aviation industry when dealing with error |
title_sub | lessons from the aviation industry when dealing with error |
topic | Management (DE-588)4037278-9 gnd Menschliches Versagen (DE-588)4126524-5 gnd Fehlerverhütung (DE-588)4276213-3 gnd Crew Resource Management (DE-588)1042040516 gnd Flugzeugunfall (DE-588)4017688-5 gnd Fehlererkennung (DE-588)4133764-5 gnd |
topic_facet | Management Menschliches Versagen Fehlerverhütung Crew Resource Management Flugzeugunfall Fehlererkennung |
url | http://www.netread.com/jcusers2/bk1388/179/9781137276179/image/lgcover.9781137276179.jpg http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026250710&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT hagenjanu confrontingmistakeslessonsfromtheaviationindustrywhendealingwitherror |