Soft skills revolution: a guide to connecting with compassion for trainers, teams, and leaders
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
San Francisco, Calif.
Wiley
2013
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references (p. 215-217) and index Weitere Ausgabe: Online version : Soft skills revolution |
| Beschreibung: | xviii, 235 pages 25 cm |
| ISBN: | 9781118100370 |
Internformat
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| 100 | 1 | |a Kamin, Maxine |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Soft skills revolution |b a guide to connecting with compassion for trainers, teams, and leaders |c Maxine Kamin |
| 264 | 1 | |a San Francisco, Calif. |b Wiley |c 2013 | |
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Datensatz im Suchindex
| _version_ | 1804150520211832832 |
|---|---|
| adam_text | Contents
Tables, Figures,
and Activities
xi
Preface
xv
Acknowledgments
xvii
Introduction I
1. What Are Soft Skills?
7
A Simple Definition
8
The Importance of Soft Skills in Business
8
Soft Skills in Practice
10
A Progressive Definition of Soft Skills 1
2
The Evolution of Soft Skills 1
3
Teaching Soft Skills
14
Soft Skills for the
2
1 st Century 1
5
The Leader s Connection 1
6
2.
The Hidden Side of Communication 1
9
Behind Our Human Interactions
19
Aligning and Clarifying Your Motives
25
Unpleasant Organizational Players
29
What Is Clear Communication?
З І
Removing Communication Barriers
34
The Leader s Connection
37
Activities
39
3.
The Power of Positive Intentions
43
The Law of Attraction
43
Kindness,
Positivity,
and Self-Esteem
46
The Reciprocity Effect
47
Why Yes Is So Powerful
51
The Rewards of Altruism
53
The Leader s Connection
54
Activities
56
VII
u
Contents
4.
Tact and Diplomacy
6
1
What Diplomacy and Tact Accomplish
62
Ten Ways to Invalidate Others
64
The Language of Acceptance
68
Five Steps to Effective Listening
69
The Power of Questioning
75
The Leader s Connection
79
Activities
8
1
5.
The Challenge of Problem Solving
87
A Model for Problem Solving
88
The Nine Steps to Effective Problem Solving
88
The Role of Intuition in Decisions and Problem Solving
99
Other Elements to Consider
00
The Leader s Connection 1
02
Activities 1
04
6.
Soft Skills and Teams I I I
Types of Teams and Their Uses I
12
The Two Sides of Teams I
2
Four Stages of Team Growth I
5
Interventions That Encourage Results
122
Team Member Roles 1
23
The Leader s Connection 1
29
Activities 1
3
1
7.
The Personality Factor 1
37
Understanding Personality Styles 1
37
Finding Your Source of Energy 1
4
1
Discovering How You Gather Information
144
Identifying How You Make Decisions
148
Describing Your Personality
150
The Leader s Connection 1
53
Activities 1
55
Contents
8.
Taking the Sting Out of Feedback
The Challenges of Feedback
Types of Feedback
Giving Helpful Feedback
Receiving Feedback
Making Feedback Positive
The Leader s Connection
Activities
9.
Conflict and Cooperation
The Stages of Rage
Dealing with Difficult or Angry People
Assertive Behavior Techniques
Take Care ofYou
The Leader s Connection
Activities
10.
Conclusion
How Philosophy Grounds Practice
Your Purpose
Content Review
Parting Thoughts
References
About the Author
Index
|
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| building | Verbundindex |
| bvnumber | BV041128156 |
| classification_rvk | QP 342 |
| ctrlnum | (OCoLC)856813434 (DE-599)GBV735510148 |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:40:14Z |
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| isbn | 9781118100370 |
| language | English |
| lccn | 2012048001 |
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| spelling | Kamin, Maxine Verfasser aut Soft skills revolution a guide to connecting with compassion for trainers, teams, and leaders Maxine Kamin San Francisco, Calif. Wiley 2013 xviii, 235 pages 25 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (p. 215-217) and index Weitere Ausgabe: Online version : Soft skills revolution Unternehmen (DE-588)4061963-1 gnd rswk-swf Sozialkompetenz (DE-588)4077606-2 gnd rswk-swf Teamwork (DE-588)4126974-3 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Kommunikation (DE-588)4031883-7 s Teamwork (DE-588)4126974-3 s Sozialkompetenz (DE-588)4077606-2 s DE-604 Erscheint auch als Online-Ausgabe 978-1-118-22363-5 Erscheint auch als Online-Ausgabe 978-1-118-23705-2 Erscheint auch als Online-Ausgabe 978-1-118-26206-1 DE-601 pdf/application http://www.gbv.de/dms/zbw/735510148.pdf Inhaltsverzeichnis Digitalisierung UB Bamberg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026104038&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kamin, Maxine Soft skills revolution a guide to connecting with compassion for trainers, teams, and leaders Unternehmen (DE-588)4061963-1 gnd Sozialkompetenz (DE-588)4077606-2 gnd Teamwork (DE-588)4126974-3 gnd Kommunikation (DE-588)4031883-7 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4077606-2 (DE-588)4126974-3 (DE-588)4031883-7 |
| title | Soft skills revolution a guide to connecting with compassion for trainers, teams, and leaders |
| title_auth | Soft skills revolution a guide to connecting with compassion for trainers, teams, and leaders |
| title_exact_search | Soft skills revolution a guide to connecting with compassion for trainers, teams, and leaders |
| title_full | Soft skills revolution a guide to connecting with compassion for trainers, teams, and leaders Maxine Kamin |
| title_fullStr | Soft skills revolution a guide to connecting with compassion for trainers, teams, and leaders Maxine Kamin |
| title_full_unstemmed | Soft skills revolution a guide to connecting with compassion for trainers, teams, and leaders Maxine Kamin |
| title_short | Soft skills revolution |
| title_sort | soft skills revolution a guide to connecting with compassion for trainers teams and leaders |
| title_sub | a guide to connecting with compassion for trainers, teams, and leaders |
| topic | Unternehmen (DE-588)4061963-1 gnd Sozialkompetenz (DE-588)4077606-2 gnd Teamwork (DE-588)4126974-3 gnd Kommunikation (DE-588)4031883-7 gnd |
| topic_facet | Unternehmen Sozialkompetenz Teamwork Kommunikation |
| url | http://www.gbv.de/dms/zbw/735510148.pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026104038&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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