EFQM zur Organisationsentwicklung:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | German |
| Veröffentlicht: |
München
Hanser
2013
|
| Schriftenreihe: | Pocket Power
68 |
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | Mit kostenlosem E-Book |
| Beschreibung: | 128 S. graph. Darst. 17 cm |
| ISBN: | 9783446434622 3446434623 9783446437944 |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1806325055416696832 |
|---|---|
| adam_text |
INHALT
1 EINLEITUNG
5 -
2 GRUNDLEGENDES 8
2.1 EXISTENZ BEGRUENDEN UND SICHERN 8
2.2 HAUPTSAETZE DES QUALITAETSMANAGEMENTS 11
2.2.1 PRODUKT- UND DIENSTLEISTUNGSQUALITAET FOKUSSIEREN 12
2.2.2 GANZHEITLICHES QUALITAETSMANAGEMENT UMSETZEN 13
2.2.3 QM-SYSTEM ALS LEITSYSTEM IMPLEMENTIEREN 15
2.3 ORGANISATIONSENTWICKLUNG UND QM/EFQM 16
2.3.1 DIE ROLLE DES QUALITAETSMANAGERS ALS
ORGANISATIONSENTWICKLER 18
2.3.2 ORGANISATIONSENTWICKLUNGSZIEL REIFEGRAD
ENTWICKLUNG 20
2.3.3 PROZESSLANDSCHAFT 23
2.3.4 DREI SCHRITTE DES ORGANISATIONSENTWICKLUNGS
PROZESSES 25
2.3.5 DER ORGANISATIONSENTWICKLUNGSRAUM 28
3 DER EFQM-EXCELLENCE-ANSATZ 29
3.1 DIE GRUNDKONZEPTE DER EXCELLENCE 32
3.2 DAS EFQM-EXCELLENCE-MODELL 33
3.2.1 DIE BEFAEHIGERKRITERIEN 35
3.2.2 DIE ERGEBNISKRITERIEN 39
3.3 DIE RADAR-BEWERTUNGSMETHODIK 41
3.4 QUALITAETSPREISE AUF EFQM-MODELLBASIS 45
HTTP://D-NB.INFO/1028829035
4) INHALT
4 MARKETING UND KOMMUNIKATION DER
ORGANISATIONSENTWICKLUNG 48
4.1 OE-MARKETING 49
4.1.1 MARKTPLATZ UNTERNEHMEN 50
4.1.2 POTENZIAL VERMARKTEN 52
4.1.3 KONZEPT VERMARKTEN 56
4.1.4 VERMARKTUNG VON EFQM, ISO UND CO 57
4.2 OE-KOMMUNIKATION 58
4.2.1 KOMMUNIKATIONSKULTUR 59
4.2.2 KOMMUNIKATION PLANEN 60
4.2.3 SCHLUESSELBEGRIFFE UND SPRACHE 61
4.2.4 KOMMUNIKATIONSANLAESSE UND -FORMATE 63
4.2.5 EXTERNE KOMMUNIKATION 65
5 ORGANISATIONSENTWICKLUNG IN DER PRAXIS 66
5.1 ANALYSE 66
5.1.1 GRUNDLAGEN DER ANALYSE 68
5.1.2 ANALYSEMETHODEN 70
5.1.3 DIE (EFQM-)SELBSTBEWERTUNG ALS UMFASSENDE
ANALYSEMETHODE 82
5.1.4 ZUSAMMENFASSUNG DER ERKENNTNISSE 99
5.2 KONZEPTION 102
5.2.1 WISSENSFELDER 102
5.2.2 DER ROLLIERENDE EXCELLENCE-FAHRPLAN 113
5.3 UMSETZUNG 117
5.3.1 OE-PROJEKTMANAGEMENT 119
5.3.2 INTERNE BERATUNG 124
5.3.3 DIE ZUSAMMENARBEIT MIT EXTERNEN BERATERN . 127
LITERATUR
128 |
| any_adam_object | 1 |
| author | Sommerhoff, Benedikt 1967- |
| author_GND | (DE-588)1043914811 |
| author_facet | Sommerhoff, Benedikt 1967- |
| author_role | aut |
| author_sort | Sommerhoff, Benedikt 1967- |
| author_variant | b s bs |
| building | Verbundindex |
| bvnumber | BV041087059 |
| classification_rvk | QP 321 QP 340 |
| ctrlnum | (OCoLC)854727230 (DE-599)DNB1028829035 |
| dewey-full | 658.4013 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4013 |
| dewey-search | 658.4013 |
| dewey-sort | 3658.4013 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV041087059 |
| illustrated | Illustrated |
| indexdate | 2024-08-03T00:43:30Z |
| institution | BVB |
| isbn | 9783446434622 3446434623 9783446437944 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-026063731 |
| oclc_num | 854727230 |
| open_access_boolean | |
| owner | DE-860 DE-210 DE-526 DE-945 DE-859 DE-1102 DE-91 DE-BY-TUM DE-12 DE-1029 |
| owner_facet | DE-860 DE-210 DE-526 DE-945 DE-859 DE-1102 DE-91 DE-BY-TUM DE-12 DE-1029 |
| physical | 128 S. graph. Darst. 17 cm |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | Hanser |
| record_format | marc |
| series | Pocket Power |
| series2 | Pocket Power |
| spelling | Sommerhoff, Benedikt 1967- Verfasser (DE-588)1043914811 aut EFQM zur Organisationsentwicklung Benedikt Sommerhoff München Hanser 2013 128 S. graph. Darst. 17 cm txt rdacontent n rdamedia nc rdacarrier Pocket Power 68 Mit kostenlosem E-Book European Foundation for Quality Management (DE-588)4330695-0 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf EFQM-Modell (DE-588)1033368024 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf EFQM-Modell (DE-588)1033368024 s DE-604 Qualitätsmanagement (DE-588)4219057-5 s Organisationsentwicklung (DE-588)4126887-8 s 1\p DE-604 European Foundation for Quality Management (DE-588)4330695-0 b 2\p DE-604 Pocket Power 68 (DE-604)BV013588321 68 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=4209519&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026063731&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Sommerhoff, Benedikt 1967- EFQM zur Organisationsentwicklung Pocket Power European Foundation for Quality Management (DE-588)4330695-0 gnd Qualitätsmanagement (DE-588)4219057-5 gnd EFQM-Modell (DE-588)1033368024 gnd Organisationsentwicklung (DE-588)4126887-8 gnd |
| subject_GND | (DE-588)4330695-0 (DE-588)4219057-5 (DE-588)1033368024 (DE-588)4126887-8 |
| title | EFQM zur Organisationsentwicklung |
| title_auth | EFQM zur Organisationsentwicklung |
| title_exact_search | EFQM zur Organisationsentwicklung |
| title_full | EFQM zur Organisationsentwicklung Benedikt Sommerhoff |
| title_fullStr | EFQM zur Organisationsentwicklung Benedikt Sommerhoff |
| title_full_unstemmed | EFQM zur Organisationsentwicklung Benedikt Sommerhoff |
| title_short | EFQM zur Organisationsentwicklung |
| title_sort | efqm zur organisationsentwicklung |
| topic | European Foundation for Quality Management (DE-588)4330695-0 gnd Qualitätsmanagement (DE-588)4219057-5 gnd EFQM-Modell (DE-588)1033368024 gnd Organisationsentwicklung (DE-588)4126887-8 gnd |
| topic_facet | European Foundation for Quality Management Qualitätsmanagement EFQM-Modell Organisationsentwicklung |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=4209519&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026063731&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV013588321 |
| work_keys_str_mv | AT sommerhoffbenedikt efqmzurorganisationsentwicklung |