Management of service businesses in Japan:
Gespeichert in:
| Format: | Elektronisch E-Book |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Singapore
World Scientific
c2013
|
| Schriftenreihe: | Japanese management and international studies
9 |
| Schlagworte: | |
| Online-Zugang: | FLA01 Volltext |
| Beschreibung: | Includes bibliographical references and index With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style "hospitality" in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry. The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area |
| Beschreibung: | 1 Online-Ressource (xix, 185 p.) |
| ISBN: | 9789814374675 9814374679 9814374660 9789814374668 9781283971706 1283971704 |
Internformat
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| 245 | 1 | 0 | |a Management of service businesses in Japan |c editors, Yasuhiro Monden ... [et al.] |
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| 490 | 1 | |a Japanese management and international studies |v 9 | |
| 500 | |a Includes bibliographical references and index | ||
| 500 | |a With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style "hospitality" in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry. The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area | ||
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Datensatz im Suchindex
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| dewey-full | 658.00952 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.00952 |
| dewey-search | 658.00952 |
| dewey-sort | 3658.00952 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| geographic | Japan (DE-588)4028495-5 gnd |
| geographic_facet | Japan |
| id | DE-604.BV041052918 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:38:34Z |
| institution | BVB |
| isbn | 9789814374675 9814374679 9814374660 9789814374668 9781283971706 1283971704 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-026030166 |
| oclc_num | 824523177 |
| open_access_boolean | |
| owner | DE-91 DE-BY-TUM DE-1046 DE-1047 |
| owner_facet | DE-91 DE-BY-TUM DE-1046 DE-1047 |
| physical | 1 Online-Ressource (xix, 185 p.) |
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| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | World Scientific |
| record_format | marc |
| series | Japanese management and international studies |
| series2 | Japanese management and international studies |
| spelling | Management of service businesses in Japan editors, Yasuhiro Monden ... [et al.] Singapore World Scientific c2013 1 Online-Ressource (xix, 185 p.) txt rdacontent c rdamedia cr rdacarrier Japanese management and international studies 9 Includes bibliographical references and index With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style "hospitality" in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry. The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area Service industries / Japan / Management Industrial management / Japan Unternehmensbezogene Dienstleistung (DE-588)4418986-2 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Japan (DE-588)4028495-5 gnd rswk-swf Japan (DE-588)4028495-5 g Unternehmensbezogene Dienstleistung (DE-588)4418986-2 s Management (DE-588)4037278-9 s 1\p DE-604 Monden, Yasuhiro 1940- Sonstige (DE-588)12069817X oth Japanese management and international studies 9 (DE-604)BV022191468 9 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=525642 Verlag Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Management of service businesses in Japan Japanese management and international studies Service industries / Japan / Management Industrial management / Japan Unternehmensbezogene Dienstleistung (DE-588)4418986-2 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4418986-2 (DE-588)4037278-9 (DE-588)4028495-5 |
| title | Management of service businesses in Japan |
| title_auth | Management of service businesses in Japan |
| title_exact_search | Management of service businesses in Japan |
| title_full | Management of service businesses in Japan editors, Yasuhiro Monden ... [et al.] |
| title_fullStr | Management of service businesses in Japan editors, Yasuhiro Monden ... [et al.] |
| title_full_unstemmed | Management of service businesses in Japan editors, Yasuhiro Monden ... [et al.] |
| title_short | Management of service businesses in Japan |
| title_sort | management of service businesses in japan |
| topic | Service industries / Japan / Management Industrial management / Japan Unternehmensbezogene Dienstleistung (DE-588)4418986-2 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Service industries / Japan / Management Industrial management / Japan Unternehmensbezogene Dienstleistung Management Japan |
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