Understanding business ethics:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Los Angeles, Calif. [u.a.]
Sage
2014
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes index. |
| Beschreibung: | XXVI, 557 S. |
| ISBN: | 9781452256559 |
Internformat
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Datensatz im Suchindex
| _version_ | 1804150287360851968 |
|---|---|
| adam_text | Titel: Understanding business ethics
Autor: Stanwick, Peter A
Jahr: 2014
Detailed Contents
Preface xix
Acknowledgments xxv
Case Guide xxvi
PART I. FROM ETHICAL FOUNDATION TO ADDRESSING
STAKEHOLDER NEEDS 1
1 The Foundation of Ethical Thought 2
Panera Cares Community Cafes: A Loaf in Every Arm 2
Introduction 3
The Role of Morals 4
Is Greed Good? 4
Why Is Studying Ethics Important? 5
The Foundation of Ethical Theory 6
Types of Ethical Examinations 6
An Example of Ethical Examinations Using Enron Executives 6
Teleological Frameworks 7
Ethical Egoism 7
Utilitarianism 7
Sidgwick s Dualism 8
An Example of Teleological Frameworks Using Panera Cares 8
Deontological Frameworks 9
Existentialism 9
Contractarianism 10
Kant s Ethics 10
Using WorldCom as an Example of Deontological Frameworks 10
Seven Guiding Principles to Support Ethical Actions 11
The Seven Deadly Sins 12
Lust 12
Gluttony 12
Greed 12
Sloth 12
Wrath 13
Envy 13
Pride 13
The Trolley Problem 13
Global Business Standards Codex 14
Fiduciary Principle 14
Property Principle 14
Reliability Principle 15
Transparency Principle 15
Dignity Principle 15
Fairness Principle 16
Citizenship Principle 16
Responsiveness Principle 16
Questions for Thought 17
Real-Life Ethical Dilemma Exercise: A 4-Year-Old Can Be Sued for Negligence 17
2 The Evolving Complexities of Business Ethics 19
Bono: I Still Haven t Found the Tax Rate That I m Looking For 20
The Global Complexity of Business Ethics 21
History of Business Ethics 22
Spy Versus Spy 22
Do We Have to Offer the Same Coupons? 23
Who Are the Dead Peasants? 23
The Role of Integrity 24
Specific Behaviors of High Integrity 25
An Example of High Integrity 26
Ethical Managers Are Able to Make Their Own Rules 27
Is Everyone Unethical? 27
Implicit Prejudice 28
In-Group Favoritism 28
Claiming Credit for Others Actions 28
Conflicts of Interest 28
The Cheating Culture 28
I ll Take Cheating for $200 29
But, I Did Graduate ... Or Did I? 30
Cheating and the Job Market 30
Grade Inflation and the Institutional Pressure to Cheat 31
The Role of Technology and Cheating 31
Generational Differences Pertaining to Ethics 32
The Role of Trust in Ethical Conduct 34
Questions for Thought 34
Real-Life Ethical Dilemma Exercise: Can He Still Cheer for NYU? 34
3 Stakeholders and Corporate Social Responsibility 36
When Is Fair Trade Not Fair? 37
What Is a Stakeholder? 38
Management s Response to Stakeholders 38
Moral Management and Stakeholders 38
Which Stakeholders Are More Important ? 41
The Ability to Build Trust With the Stakeholders 42
The Role of Stakeholder Communications 43
Triple Bottom Line Reporting 43
The Benefit Corporation 44
Suppliers as Stakeholders 45
China 46
Brazil 46
India 46
Indonesia 46
Mexico 46
Peru 46
The Philippines 47
South Africa 47
Sri Lanka 47
Customers as Stakeholders 47
The Manufacturing Process 47
Sales and Quotes 47
Distribution 48
Customer Service 48
Government as a Stakeholder 48
Local Community and Society as Stakeholders 48
The Role of Corporate Social Responsibility 49
The Competitive Advantage of Corporate Social Responsibility 49
Components of Corporate Social Responsibility 49
Alternative Firm Configurations to Address Stakeholder Issues 51
Skeptical Firm 52
Pragmatic Firm 52
Engaged Firm 53
Idealistic Firm 53
The Role of Corporate Reputation 53
The Role of Corporate Philanthropy 55
Strategic Configurations of Corporate Philanthropy 55
Four Types of Corporate Philanthropy 56
Questions for Thought 57
Real-Life Ethical Dilemma Exercise: Is Women and Children First
an Antiquated Notion? 57
PART II. INTERNAL FOCUS OF ETHICAL ISSUES 59
4 Ethics and Financial Reporting 60
When Is a Doughnut Hole a Real Doughnut Hole? 61
Ethics and Financial Reporting 61
The Role of Creative Accounting 62
The History of Ponzi Schemes 62
Ethical Philosophies and Accounting Issues 63
The Role of Financial Reporting 64
The Objectives of Financial Reporting 65
Where Were the Auditors? 65
Auditor-Firm Conflicts of Interest 66
Shareholder-Management Conflicts of Interest 66
Self-Interest-Professional Standards Conflicts of Interest 66
Current Trends in Auditing 66
Responsibilities of Management 67
The Use of Heuristics in Auditing 68
Responsibilities of Auditors 68
Responsibilities of Audit Committees 69
AICPA Code of Professional Conduct 70
Components of the Sarbanes-Oxley Act 70
Public Company Accounting Oversight Board 71
Section 404—Internal Controls 72
A Comprehensive Model of Top Management Fraud 72
Societal-Level Issues 72
Industry-Based Issues 72
Firm-Level Antecedents 74
Individual-Level Moderators 74
Accounting Shenanigans or Tricks of the Trade 75
Revenue Recognition 75
One-Time Charges 75
Raiding the Reserves/Cookie Jar Accounting 76
Lease Accounting 76
Off-Balance Sheet Items 76
Earnings Management 77
Questions for Thought 77
Real-Life Ethical Dilemma Exercise: Tales From Lehman s Crypt 77
5 Ethical Leadership and Corporate Governance 79
But I Fired You First 80
Ethical Leadership 80
Characteristics of an Ethical Leader 81
Transformational Leadership 81
Transactional Leadership 81
A Reconciliation of Ethical Values of Both Leadership Styles 82
A Manager s Ability to Develop Trust, Commitment, and Effort 82
The Responsibility of Managers 83
The Transformation From Moral Person to Ethical Leader 84
Traits 85
Behaviors 85
Decision Making 85
Moral Manager 85
Unethical Leader 86
Ethical Leader 86
Hypocritical Leader 86
Inconsistent Leader 86
Ethics and Corporate Governance 87
Board of Directors 87
The Role of the Board of Directors 89
Passive Board 89
Certifying Board 90
Engaged Board 90
Intervening Board 90
Operating Board 90
Ethics and the Structure of the Board of Directors 90
The Benefits of a Strong Board of Directors 91
CEO Compensation and Ethical Reputation 91
Ethical Viewpoints Explaining CEO Compensation 91
Corporate Governance and Stakeholders 92
Questions for Thought 93
Real-Life Ethical Dilemma Exercise: A True Global Ethical Leader: Tim Berners-Lee 93
6 Strategic Planning, Corporate Culture, and Corporate Compliance 95
When Ethics Drive a Change in Strategy 96
Ethics and Strategic Planning 96
The Ethical Cycle 97
Moral Problem Statement 97
Problem Analysis 97
Options for Action 97
Ethical Judgment 98
Reflection 98
Using Strategic Ethical Decisions to Build Character 98
Who Am I? 98
Who Are We? 98
Who Is the Company? 99
Is There a Link Between Strategic Planning and an Ethical Culture? 99
How to Address Strategic Ethical Decision Making From a Global Perspective 99
How to Address Ethical Crisis and Disaster Recovery 101
Corporate Culture 101
How Managers Can Change a Corporate Culture 103
How to Change Ethical Values 103
Evaluation of Corporate Culture 105
Using Organizational Integrity to Link Corporate Culture to Corporate Compliance 106
Ethics and Corporate Compliance 107
The U.S. Federal Sentencing Guidelines for Organizations 108
The Challenge of Compliance 109
Corporate Compliance Systems and Global Corruption 110
The Cost of Corruption 111
The U.S. Foreign Corrupt Practices Act 111
Questions for Thought 112
Real-Life Ethical Dilemma Exercise: IOC Investigates Selling Olympic Tickets 113
7 Decision Making and Human Resource Issues 114
The Triangle Shirtwaist Factory Fire: How Tragedy Can Create Change 114
Ethical Decision Making: Kohlberg s Six Stages of Moral Development 116
Stage One—Obedience and Punishment Orientation 116
Stage Two—Instrumental Purpose and Exchange 116
Stage Three—Interpersonal Accord, Conformity, Mutual Expectations 116
Stage Four—Social Accord and System Maintenance 116
Stage Five—Social Contract and Individual Rights 116
Stage Six—Universal Ethical Principles 116
The Role of Emotion in Moral Decision Making 117
Rationalizing Unethical Behaviors 118
Transparency 118
Effect 118
Fairness 119
Interactionist Model of Ethical Decision Making in Organizations 119
Ethical Decision Making and Moral Intensity 120
Magnitude of Consequences 120
Social Consensus 120
Probability of Effect 120
Temporal Immediacy 120
Proximity 120
Concentration of Effect 121
The Role of Power and Influence in Ethical Decisions 121
Managing Power 121
Influence 122
A Machiavellian Approach to Decision Making 122
How to Control Power and Influence 122
Human Resource Issues 123
The Role of Workplace Diversity 124
Ethical Climate and Organizational Misbehavior 124
Production Deviance 125
Political Deviance 125
Property Deviance 125
Personal Aggression 125
Employee Theft 126
Sexual Harassment and Sexual Discrimination 127
Quid Pro Quo 128
Hostile Work Environment 128
A Silicon Valley Example of Sexual Discrimination 129
Office Bullying 129
Employee Monitoring 130
Undercover 130
Viewing Social Media 131
E-Mails and Instant Messaging 131
Tapping Landline Phones 131
Monitoring Personal Web Postings 131
Questions for Thought 131
Real-Life Ethical Dilemma Exercise: When the Stork Delivers a Pink Slip 132
PART III. EXTERNAL FOCUS OF ETHICAL ISSUES 133
8
Ethics and the Environment 134
Is It Just Me or Is It Getting Hotter in Here? 134
The Tragedy of the Commons 135
Natural Environment as a Stakeholder 136
Natural Environment as a Competitive Advantage 136
Strategy 1: Eco-Efficiency 137
Strategy 2: Beyond Compliance Leadership 137
Strategy 3: Eco-Branding 138
Strategy 4: Environmental Cost Leadership 139
Voluntary Environmental Compliance 139
The Cost of Noncompliance 139
What Does It Mean to Be Green? 140
Examples of Environmental Commitments 140
Employees as Environmental Stakeholders 141
NGOs as Environmental Stakeholders 142
Greenpeace 142
Sierra Club 142
Environmental Defense Fund 142
Friends of the Earth 142
Communicating the Firm s Environmental Commitment to Its Stakeholders 143
Government Regulations 143
Voluntary Partnerships With the EPA 144
Environmental Accounting Issues 145
Environmental Justice 145
Environmental Sustainability 146
Equator Principles 146
Ethics and Climate Change 148
What Is the Greenhouse Effect? 148
Kyoto Treaty 148
Climate Change as a Strategic Option 149
The Effects of Climate Change on the Firm 150
A Firm s Carbon Footprint 151
Questions for Thought 152
Real-Life Ethical Dilemma Exercise: Bhopal Disaster 152
9 Ethics and Information Technology 154
We Thought You Wanted the Extra Pillow 154
Why Are Information Technology Ethical Issues Important? 155
Management Issues and Policy Areas for Information Technology 156
10
Management Issues 157
Policy Areas That Can Address Information Technology Management Issues 157
The Next Step: Critical Analysis 158
Stakeholder Analysis 158
Utilitarian Goal-Based Analysis 158
Rights-Based Analysis 159
Duty-Based Analysis 159
Privacy of Employees 159
Electronic Mail (E-Mail) 159
Misconceptions Pertaining to E-Mail Privacy 159
Utilitarian Goal-Based Analysis Pertaining to the Use of E-Mail 160
Types of Computer Monitoring 161
Telephone Monitoring 161
Privacy of Customers 162
The Challenge of Technology 165
Fake Payment 166
Intellectual Property 166
The Role of Government Regulations 167
The Volunteer Censoring of Internet Search Information 167
Technology-Based Fraud 168
Internet Attacks 170
The USA PATRIOT Act 171
Questions for Thought 172
Real-Life Ethical Dilemma Exercise: The Dark Side of Technology 172
10 Marketing and Advertising 174
There Is Now an App for Chauvinism 174
Alternative Views of the Foundation of Marketing and Advertising 175
Lust 175
Gluttony 175
Greed 176
Sloth 176
Wrath 176
Envy 176
Pride 176
Green Marketing 176
Win-Win Purchases 178
Feel-Good Purchases 178
Why Bother? Purchases 178
Why Not? Purchases 178
Enviro-Preneurial Marketing Strategies 178
Ethical Consumer Behavior 179
Relationship Marketing and Privacy 180
The Role of Consumer Boycotts 181
The Desire to Make a Difference 182
The Scope of Self-Enhancement 182
Counterarguments That Inhibit Boycotting 183
Cost to the Boycotter of Constrained Consumption 183
The Ethical Challenges of Product Recalls 183
The Reasons for Recalls 183
The Steps of a Recall 184
Policy and Planning 184
Product Development 184
Communications 184
Logistics and Information Systems 185
Financial Costs of a Recall 185
The Ethics of Fair Pricing 185
Ethics of Purchasing and Sales 185
Interorganizational Power 186
Interorganizational Relationships 187
Interpersonal Relational Issues 187
False and Misleading Advertising 187
Going Out of Business Sale 187
Manipulation of Product Size or Weight 188
Use of Fillers 188
Use of Vague or Undefinable Terms 188
Misleading Pictures or Illustrations 188
Bait and Switch 188
The Eventual Truth in Advertising 189
Advertising to Children 190
Sugary Cereals 190
Children s Educational Television Rules 190
Fast Food Strategies 190
The Sydney Principles 191
The Magic of Disney 191
Questions for Thought 191
Real-Life Ethical Dilemma Exercise: Calculating the Financial Cost of a Life 192
11 Ethical Issues in the Developing World 194
Cholera Outbreak in Haiti: The Best Laid Plans of Mice and Men ... 195
The Bottom of the Pyramid 195
New Generation Business Strategies for the Bottom of the Pyramid 197
Social Entrepreneurship 197
Ten Characteristics of Successful Social Entrepreneurs 198
Typology of Social Entrepreneurs 198
Building Social Business 199
Microfinance 200
Fair Trade 200
Core Principles of Fair Trade 201
Ethical Issues Related to Fair Trade 201
Human Rights 202
Poverty and Hunger 203
A Global Challenge 204
What Causes Hunger? 204
Food Versus Fuel 205
Ethanol 205
Food and Jobs 206
How Domestic Hunger and Poverty Can Be Used in the Decision-Making
Process of Managers 207
The UN Millennium Development Goals 207
Progress Toward Reaching the Millennium Development Goals (MDG) by 2015 208
Private Sector Investment and MDGs 210
Questions for Thought 210
Real-Life Ethical Dilemma Exercise: The True Cost of Cotton 211
PART IV. DEVELOPING AND EVALUATING A STRONG ETHICAL FOCUS 213
12 Establishing a Code of Ethics and Ethical Guidelines 214
How We re Fixing Up Tyco 214
Role of a Code of Ethics 215
Code of Ethics and Stakeholders 216
Benefits of a Code of Ethics 217
Content of a Code of Ethics 218
The Role of Total Responsibility Management and a Code of Ethics 219
Inspiration Process 219
Integration: Changes in Strategies and Management Practices 220
Innovation: Focusing on Assessment, Improvement, and Learning Systems 221
Steps for an Effective Code of Ethics 221
Value of a Code of Ethics 224
How to Make a Code of Ethics More Effective 224
Examples of Codes of Ethics 225
Role of Government Regulations 226
Global Code of Ethics 227
Caux Round Table Principles 227
Organisation of Economic Co-operation and Development
Guidelines for Multinational Enterprises 228
United Nations Global Impact 228
Questions for Thought 230
Real-Life Ethical Dilemma Exercise: A Preventable Disaster 230
13 Evaluating Corporate Ethics 233
But We Did Get the Red Eye Out 233
Why Firms Need Ethics Training Programs 234
The Size of the Firm 234
Where in the World Does Fraud Occur? 235
Every Industry Is Represented 235
The Types of Fraud 235
Who Commits the Fraud? 236
How Are They Caught? 237
Establishing an Ethics Training Program 237
Establishing a Global Ethics Training Program 239
Ensure Morally Sensitive Cultural Education 239
Provide Education on International Human Rights—Not Only
on Foreign Law Compliance 240
Try to Get Beyond Rule Formalism 240
Present a Rational Dialogue for Important International
Issues When There Is Dissent 240
Consider Global Cultural Dimensions and Ethics Training Programs 240
Benefits of an Ethics Training Program 242
Enforcement and the Ethics Training Program 242
Sending the Right Message to the Employees 243
Corporate Ethics Officers 243
Ethical Auditing 245
Components of the Ethical Audit 246
Whistle-Blowing 246
Hotlines 248
Government Regulations and Whistle-Blowing 250
Evaluation of Ethics and Stakeholders 252
Questions for Thought 253
Real-Life Ethical Dilemma Exercise: How About Some Free Popcorn? 254
PART V: CASES 257
Case 1: Bernard Madoff: How One Big Lie Can Destroy Thousands of Lives 258
Case 2: Siemens: How the Greased Wheels Slid off the Ethical Track 265
Case 3: TOMS Shoes: Helping Soles All Over the World 270
Case 4: Boeing: How Low Can They Fly? 273
Case 5: World Food Programme: A Quarter a Day Keeps the Hunger Away 280
Case 6: Rupert Murdoch and News Corporation: All the News That s Fit to Hack 285
Case 7: Enron: Were They The Crookedest Guys in the Room? 291
Case 8: Google: Don t Be Evil Unless ... 308
Case 9: HealthSouth: The Rise and Fall of the Scrushy Empire 316
Case 10: De Beers and the Conflict Diamonds: A Monopoly Doesn t Last Forever 323
Case 11: Interface: More Than Just a Carpet Company 330
Case 12: Facebook and Privacy: Big Brother Likes Us 335
Case 13: Outsourcing at Mattel: Elmo Sad . . . Elmo Covered in Lead Paint 342
Case 14: Martha Stewart and ImClone: What Color Goes With Prison Gray? 346
Case 15: McWane: A Dangerous Business 353
Case 16: Merck s Vioxx: How Would You Interpret the Data? 361
Case 17: Music Industry: Ethical Issues in a Digital Age 371
Case 18: Apple Outsourcing in China: iSweatshop? 383
Case 19: Patagonia: Don t Buy Our Stuff 388
Case 20: Tokyo Electric Power and the Fukushima Daiichi Nuclear Power Disaster:
A Tsunami of Problems 392
Case 21: Tyco: I m Sure That It s a Really Nice Shower Curtain 400
Case 22: Olympus: A Corporate Governance Picture That Was Out of Focus 412
Case 23: Wal-Mart: But We Do Give Them a 10% Employee Discount 419
Case 24: WorldCom: Can You Hear the Lawsuits Now? 429
Case 25: BP and the Deepwater Horizon Disaster: I Would Like My Life Back 444
Case 26: Greyston Bakery: The Zen of Philanthropy 453
Endnotes 456
Index 520
About the Authors 557
|
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| physical | XXVI, 557 S. |
| publishDate | 2014 |
| publishDateSearch | 2014 |
| publishDateSort | 2014 |
| publisher | Sage |
| record_format | marc |
| spelling | Stanwick, Peter Allen 1960- Verfasser (DE-588)1053158882 aut Understanding business ethics Peter Stanwick ; Sarah Stanwick 2. ed. Los Angeles, Calif. [u.a.] Sage 2014 XXVI, 557 S. txt rdacontent n rdamedia nc rdacarrier Includes index. Business ethics Wirtschaftsethik (DE-588)4066439-9 gnd rswk-swf 1\p (DE-588)4123623-3 Lehrbuch gnd-content Wirtschaftsethik (DE-588)4066439-9 s DE-604 Stanwick, Sarah D. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025950551&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Stanwick, Peter Allen 1960- Stanwick, Sarah D. Understanding business ethics Business ethics Wirtschaftsethik (DE-588)4066439-9 gnd |
| subject_GND | (DE-588)4066439-9 (DE-588)4123623-3 |
| title | Understanding business ethics |
| title_auth | Understanding business ethics |
| title_exact_search | Understanding business ethics |
| title_full | Understanding business ethics Peter Stanwick ; Sarah Stanwick |
| title_fullStr | Understanding business ethics Peter Stanwick ; Sarah Stanwick |
| title_full_unstemmed | Understanding business ethics Peter Stanwick ; Sarah Stanwick |
| title_short | Understanding business ethics |
| title_sort | understanding business ethics |
| topic | Business ethics Wirtschaftsethik (DE-588)4066439-9 gnd |
| topic_facet | Business ethics Wirtschaftsethik Lehrbuch |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025950551&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT stanwickpeterallen understandingbusinessethics AT stanwicksarahd understandingbusinessethics |