Aftersales management: creating a successful aftersales strategy to reduce costs, improve customer service and increase sales
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Kogan Page
2009
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | VI, 218 S. graph. Darst. |
| ISBN: | 9780749456412 |
Internformat
MARC
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| 008 | 130425s2009 |||| o||u| ||||||eng d | ||
| 020 | |a 9780749456412 |9 978-0-7494-5641-2 | ||
| 035 | |a (OCoLC)862795338 | ||
| 035 | |a (DE-599)BVBBV040968858 | ||
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| 041 | 0 | |a eng | |
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| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 100 | 1 | |a Brock, David |d 1962- |e Verfasser |0 (DE-588)139430490 |4 aut | |
| 245 | 1 | 0 | |a Aftersales management |b creating a successful aftersales strategy to reduce costs, improve customer service and increase sales |c David Brock |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a London [u.a.] |b Kogan Page |c 2009 | |
| 300 | |a VI, 218 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 0 | 7 | |a Nachkaufmarketing |0 (DE-588)4387564-6 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Brock, David 1962- |
| author_GND | (DE-588)139430490 |
| author_facet | Brock, David 1962- |
| author_role | aut |
| author_sort | Brock, David 1962- |
| author_variant | d b db |
| building | Verbundindex |
| bvnumber | BV040968858 |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)862795338 (DE-599)BVBBV040968858 |
| discipline | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Electronic eBook |
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| id | DE-604.BV040968858 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:36:27Z |
| institution | BVB |
| isbn | 9780749456412 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025947084 |
| oclc_num | 862795338 |
| open_access_boolean | |
| owner | DE-20 |
| owner_facet | DE-20 |
| physical | VI, 218 S. graph. Darst. |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | Kogan Page |
| record_format | marc |
| spelling | Brock, David 1962- Verfasser (DE-588)139430490 aut Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales David Brock 1. publ. London [u.a.] Kogan Page 2009 VI, 218 S. graph. Darst. txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Nachkaufmarketing (DE-588)4387564-6 gnd rswk-swf Kundenbindung (DE-588)4384508-3 gnd rswk-swf Nachkaufmarketing (DE-588)4387564-6 s Kundenbindung (DE-588)4384508-3 s DE-604 |
| spellingShingle | Brock, David 1962- Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales Nachkaufmarketing (DE-588)4387564-6 gnd Kundenbindung (DE-588)4384508-3 gnd |
| subject_GND | (DE-588)4387564-6 (DE-588)4384508-3 |
| title | Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales |
| title_auth | Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales |
| title_exact_search | Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales |
| title_full | Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales David Brock |
| title_fullStr | Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales David Brock |
| title_full_unstemmed | Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales David Brock |
| title_short | Aftersales management |
| title_sort | aftersales management creating a successful aftersales strategy to reduce costs improve customer service and increase sales |
| title_sub | creating a successful aftersales strategy to reduce costs, improve customer service and increase sales |
| topic | Nachkaufmarketing (DE-588)4387564-6 gnd Kundenbindung (DE-588)4384508-3 gnd |
| topic_facet | Nachkaufmarketing Kundenbindung |
| work_keys_str_mv | AT brockdavid aftersalesmanagementcreatingasuccessfulaftersalesstrategytoreducecostsimprovecustomerserviceandincreasesales |