Business success through service excellence:
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Oxford
Elsevier Butterworth-Heinemann
2004
|
Schlagworte: | |
Online-Zugang: | BTU01 Volltext |
Beschreibung: | Includes bibliographical references and index |
Beschreibung: | 1 Online-Ressource |
ISBN: | 9780750660853 0750660856 |
Internformat
MARC
LEADER | 00000nmm a2200000 c 4500 | ||
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001 | BV040957285 | ||
003 | DE-604 | ||
005 | 20190416 | ||
007 | cr|uuu---uuuuu | ||
008 | 130419s2004 |||| o||u| ||||||eng d | ||
020 | |a 9780750660853 |9 978-0-7506-6085-3 | ||
020 | |a 0750660856 |9 0-7506-6085-6 | ||
035 | |a (OCoLC)731721118 | ||
035 | |a (DE-599)BVBBV040957285 | ||
040 | |a DE-604 |b ger | ||
041 | 0 | |a eng | |
049 | |a DE-634 | ||
082 | 0 | |a 658.812 | |
100 | 1 | |a Clark, Moira |e Verfasser |4 aut | |
245 | 1 | 0 | |a Business success through service excellence |c Moira Clark and Susan Baker |
264 | 1 | |a Oxford |b Elsevier Butterworth-Heinemann |c 2004 | |
300 | |a 1 Online-Ressource | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
500 | |a Includes bibliographical references and index | ||
600 | 3 | 4 | |a Electronic books |
650 | 4 | |a Customer services | |
700 | 1 | |a Baker, Susan |e Verfasser |4 aut | |
856 | 4 | 0 | |u http://www.sciencedirect.com/science/book/9780750660853 |x Verlag |3 Volltext |
912 | |a ZDB-33-BMT | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-025935705 | ||
966 | e | |u http://www.sciencedirect.com/science/book/9780750660853 |l BTU01 |p ZDB-33-BMT |q BTU_PDA_BMT_Kauf |x Verlag |3 Volltext |
Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Clark, Moira Baker, Susan |
author_facet | Clark, Moira Baker, Susan |
author_role | aut aut |
author_sort | Clark, Moira |
author_variant | m c mc s b sb |
building | Verbundindex |
bvnumber | BV040957285 |
collection | ZDB-33-BMT |
ctrlnum | (OCoLC)731721118 (DE-599)BVBBV040957285 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | DE-604.BV040957285 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T00:36:11Z |
institution | BVB |
isbn | 9780750660853 0750660856 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025935705 |
oclc_num | 731721118 |
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physical | 1 Online-Ressource |
psigel | ZDB-33-BMT ZDB-33-BMT BTU_PDA_BMT_Kauf |
publishDate | 2004 |
publishDateSearch | 2004 |
publishDateSort | 2004 |
publisher | Elsevier Butterworth-Heinemann |
record_format | marc |
spelling | Clark, Moira Verfasser aut Business success through service excellence Moira Clark and Susan Baker Oxford Elsevier Butterworth-Heinemann 2004 1 Online-Ressource txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Electronic books Customer services Baker, Susan Verfasser aut http://www.sciencedirect.com/science/book/9780750660853 Verlag Volltext |
spellingShingle | Clark, Moira Baker, Susan Business success through service excellence Electronic books Customer services |
title | Business success through service excellence |
title_auth | Business success through service excellence |
title_exact_search | Business success through service excellence |
title_full | Business success through service excellence Moira Clark and Susan Baker |
title_fullStr | Business success through service excellence Moira Clark and Susan Baker |
title_full_unstemmed | Business success through service excellence Moira Clark and Susan Baker |
title_short | Business success through service excellence |
title_sort | business success through service excellence |
topic | Electronic books Customer services |
topic_facet | Electronic books Customer services |
url | http://www.sciencedirect.com/science/book/9780750660853 |
work_keys_str_mv | AT clarkmoira businesssuccessthroughserviceexcellence AT bakersusan businesssuccessthroughserviceexcellence |