Manager's guide to navigating change:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York u.a.
McGraw-Hill
2013
|
| Schriftenreihe: | Briefcase books series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 203 S. graph. Darst. 23 cm |
Internformat
MARC
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| 245 | 1 | 0 | |a Manager's guide to navigating change |c Stephen Rock |
| 264 | 1 | |a New York u.a. |b McGraw-Hill |c 2013 | |
| 300 | |a XVI, 203 S. |b graph. Darst. |c 23 cm | ||
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Datensatz im Suchindex
| _version_ | 1804150219752865792 |
|---|---|
| adam_text | Titel: Manager s guide to navigating change
Autor: Rock, Stephen
Jahr: 2013
Contents
Acknowledgments ix
Introduction xi
1. Faster, Easier Changes: The Business Case for
Change Management 1
Changing the Change Curve 3
Change Management Isn t Rocket Science 6
What Does and Doesn t Affect Change Management 10
Change Management Works 11
Manager s Checklist for Chapter 1 12
2. Organizational Change Starts with Individual Change 13
The Biology and Psychology of Change 15
The Resistance You ll Encounter 18
Handling Resistance 19
Why and How Major Change Initiatives Fail 22
Manager s Checklist for Chapter 2 24
3. The Vision: Starting with the End in Mind 25
Step 1. Defining What the Future Looks Like 26
Step 2. Understanding the Rationale for Change 29
Step 3. Understanding the Approach for
Achieving the Change 30
Communicating the Vision 30
The Importance of a Clear Vision 33
Manager s Checklist for Chapter 3 35
4. Creating Sustainable Change 37
Aligning Your Efforts 38
Objectives 40
Processes 43
People 47
The Glue: Change Leadership 49
Making Change Sustainable 50
Manager s Checklist for Chapter 4 52
5. The ASPIRE Framework for Change 53
You re the Architect 56
ASPIRE Overview 56
Doing a Stakeholder Analysis 63
Be an Architect of Change 67
Manager s Checklist for Chapter 5 67
6. Creating Awareness 69
Assess the As-Is: Where Does Your Audience Stand? 71
Set the Goals: Establish Your Awareness Goals 77
Plan Your Awareness Program: How Will
You Communicate? 77
Implementing, Recognizing, and Evaluating 83
The Critical Awareness Step 84
Manager s Checklist for Chapter 6 84
7. Ensuring Understanding 87
Poised for Success 89
Cascading Information 91
Engaging Senior Leaders in Understanding 92
Training as the Key to Understanding 99
Creating a Successful Training Program 103
Manager s Checklist for Chapter 7 106
8. Participating in the Change Process 107
Why Participation Is Crucial 108
Building Active Participation 109
Who Should Participate in the Change Process—
Four Key Roles 112
Know When to Call Your People In, and When to Hold Off 113
How the Four Key Roles Participate 115
Many of Us Already Know How to Build a Change Plan 121
Manager s Checklist for Chapter 8 122
9. Using Leverage to Ease the Effort 123
When to Build Your Leverage Program 124
Leadership Alignment 125
C.R.E.A.T.E. a Thriving Change Environment 128
Keeping Alignment Means Managing Your Stakeholders 130
Change Agents 132
Communications: Create Once; Use Many Times 136
Manager s Checklist for Chapter 9 138
10. Measuring the Progress of Change 139
Creating Effective Milestones 140
Judging Progress 145
Building Your Scorecard 147
Will Scorecards Work for You? 153
Good Leadership = Good Scorecards 155
Manager s Checklist for Chapter 10 156
11. The Secret Weapon: Governance 157
Elements That Guide Governance 160
Key Elements #1 and #2: Establish Objectives
and Guiding Principles 161
Key Element #3: Grant Authority and
Responsibility in Relationships 164
Key Element #4: Verify Performance 167
Key Element #5: Institute Cohesive Policies
and Procedures 169
Key Element #6: Foster a Culture of Collaboration 172
Manager s Checklist for Chapter 11 173
12. What Is It Really Like to Create Change? 175
Assessing Your Change Environment: The Four
Change Cultures 177
The Characteristics You Need 180
Handling Conflict: Seek Collaboration Not Consensus 180
The Dos and Don ts of Compassion 189
Wrapping It Up: Your Job as a Change Manager 190
Model Stewardship 192
Manager s Checklist for Chapter 12 194
Index 195
|
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| spelling | Rock, Stephen Verfasser aut Manager's guide to navigating change Stephen Rock New York u.a. McGraw-Hill 2013 XVI, 203 S. graph. Darst. 23 cm txt rdacontent n rdamedia nc rdacarrier Briefcase books series Organizational change Change Management (DE-588)7606306-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Change Management (DE-588)7606306-9 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025902815&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Rock, Stephen Manager's guide to navigating change Organizational change Change Management (DE-588)7606306-9 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)7606306-9 (DE-588)4061963-1 |
| title | Manager's guide to navigating change |
| title_auth | Manager's guide to navigating change |
| title_exact_search | Manager's guide to navigating change |
| title_full | Manager's guide to navigating change Stephen Rock |
| title_fullStr | Manager's guide to navigating change Stephen Rock |
| title_full_unstemmed | Manager's guide to navigating change Stephen Rock |
| title_short | Manager's guide to navigating change |
| title_sort | manager s guide to navigating change |
| topic | Organizational change Change Management (DE-588)7606306-9 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Organizational change Change Management Unternehmen |
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