Master data management and data governance:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York
McGraw-Hill
2011
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | xxxi, 504 p. Ill., graph. Darst. 24 cm |
| ISBN: | 9780071744584 0071744584 |
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MARC
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| 100 | 1 | |a Berson, Alex |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Master data management and data governance |c Alex Berson ; Larry Dubov |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a New York |b McGraw-Hill |c 2011 | |
| 300 | |a xxxi, 504 p. |b Ill., graph. Darst. |c 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Customer relations |x Data processing | |
| 650 | 4 | |a Data warehousing | |
| 650 | 4 | |a Data integration (Computer science) | |
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Datensatz im Suchindex
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| adam_text |
Contents
at a Glance
í
Introduction to Master Data Management
1
Overview of Master Data Management
. 5
2
MDM:
Overview of Market Drivers and Key Challenges
. 25
3
MDM
Applications by Industry
. 55
Architectural Considerations
4
MDM
Architecture Classifications, Concepts,
Principles, and Components
. 79
5
Data Management Concerns of
MDM
Architecture:
Entities, Hierarchies, and Metadata
.
Ill
6
MDM
Services for Entity and Relationships
Resolution and Hierarchy Management
. 141
7
Master Data Modeling
. 167
Data Security, Privacy, and Regulatory Compliance
8
Overview of Risk Management for Master Data
. 195
9
Introduction to Information Security and Identity Management
. 215
10
Protecting Content for Secure Master Data Management
. 239
11
Enterprise Security and Data Visibility
in Master Data Management Environments
. 259
Implementing and Governing Master Data Management
12
Building a Business Case and Roadmap for
MDM
. 285
13
Project Initiation
. 311
14
Entity Resolution: Identification, Matching, Aggregation,
and Holistic View of the Master Objects
. 329
IX
χ
Master
Data Management and Data Governance
15
Beyond Party Match: Merge, Split,
Party Groups, and Relationships
. 351
16
Data Synchronization,
MDM
System Testing,
and Other Implementation Concerns
. 367
17
Master Data Governance
. 399
Pari V
Master Data Management: Markets, Trends, and Directions
18
MDM
Vendors and Products Landscape
. 429
19
Where Do We Go from Here?
. 441
Part VI Appendixes
A List of Acronyms
. 457
В
Glossary
. 461
Index
. 467
Contents
Forewords
. xix
Acknowledgments
. xxiii
Introduction
. xxvii
Part
1
Introduction to Master Data Management
1
Overview of Master Data Management
. 5
Master Data Management
(MDM)
. 5
Defining Master Data
. 6
Why Master Data Management Now?
. 7
Challenges of Creating and Managing Master Data
. 10
Defining Master Data Management
. 12
Master Data Management for Customer Domain:
Customer Data Integration
(CDI)
. 14
Evolution of
MDM
and
CDI
. 16
Other
MDM
Variants: Products, Organizations, Hierarchies
. 18
Challenges of
MDM
Implementation for Product Domain
. 19
Introduction to
MDM
Classification Dimensions
. 20
Key Benefits of Master Data Management
. 21
References
. 23
2
MDM:
Overview of Market Drivers and Key Challenges
. 25
Market Growth and Adoption of
MDM
. 26
MDM
Growth and Customer Centricity
. 27
Business and Operational Drivers of
MDM
. 29
Improving Customer Experience
. 31
Improving Customer Retention and Reducing Attrition Rates
. 31
Growing Revenue by Leveraging Customer Relationships
. 32
Improving Customer Service Time:
Just-in-Time Information Availability
. 33
Improving Marketing Effectiveness
. 34
Reducing Administrative Process Costs and Inefficiencies
. 35
Reducing Information Technology Maintenance Costs
. 35
MDM
Challenges
. 35
Senior Management Commitment and Value Proposition
. 38
Customer Centricity and a 360-Degree View of a Customer
. 38
Challenges of Selling
MDM
Inside the Enterprise
. 39
Socializing
MDM
as a Multidimensional Challenge
. 41
Technical Challenges of
MDM
. 42
Implementation Costs and Time-to-Market Concerns
. 43
ХІ
XU
Master Data Management
and Data Governance
Data Quality, Data Synchronization,
and Integration Challenges
. 45
Data Visibility, Security, and Regulatory Compliance
. 47
Challenges of Global
MDM
Implementations
. 51
References
. 53
3
MDM
Applications by Industry
. 55
Industry Views of
MDM
. 56
Commercial Sector
. 57
Financial Services, Banking, and Insurance
. 57
Telecommunications Industry
. 60
Healthcare Services Ecosystem
. 61
Hospitality and Gaming Industry
. 63
Manufacturing and Software
. 64
Pharmaceutical Industry
. 66
Shipping and Logistics
. 67
Airlines
. 67
Retail Sales
. 68
Public Sector
. 69
Social Services
. 70
Law Enforcement, Border Protection,
and Intelligence Agencies
. 71
References
. 74
¡1
Architectural Considerations
4
MDM
Architecture Classifications, Concepts,
Principles, and Components
. 79
Architectural Definition of Master Data Management
. 79
Evolution of Master Data Management Architecture
. 81
MDM
Architectural Philosophy and Key Architecture Principles
. 84
Enterprise Architecture Framework: A Brief Introduction
. 86
MDM
Architecture Viewpoints
. 89
Services Architecture View
. 90
Architecture Viewpoints of Various
MDM
Classification Dimensions
. 98
Reference Architecture Viewpoint
. 105
References
. 109
5
Data Management Concerns of
MDM
Architecture:
Entities, Hierarchies, and Metadata
.
Ill
Data Strategy
. 112
Guiding Principles of Information Architecture
. 112
Data Governance
. 114
Contents
Data
Stewardship and Ownership
. 116
Data Quality
. 117
Data Quality Tools and Technologies
. 119
Managing Data in the Data Hub
. 120
Data Zone Architecture Approach
. 120
Operational and Analytical
MDM
and Data Zones
. 126
Loading Data into the Data Hub
. 127
Data Synchronization
. 129
Overview of Business Rules Engines
. 130
Data Delivery and Metadata Concerns
. 132
Enterprise Information Integration
and Integrated Data Views
. 138
References
. 139
6
MDM
Services for Entity and Relationships
Resolution and Hierarchy Management
. 141
Architecting an
MDM
System for Entity Resolution
. 141
Recognizing Individuals, Groups, and Relationships
. 142
MDM
and Party Data Model
. 146
Entity Groupings and Hierarchies
. 147
Challenge of Product Identification,
Recognition, and Linking
. 149
MDM
Architecture for Entity Resolution
. 150
Key Services and Capabilities for Entity Resolution
. 151
Entity Resolution and
MDM
Reference Architecture
. 152
Entity Recognition, Matching,
and Generation of Unique Identifiers
. 155
Matching and Linking Services and Techniques
. 156
Aggregating Entity Information
. 160
Data Hub Keys and Life-Cycle Management Services
. 162
Key Management and Key Generation Service
. 163
Record Locator Services
. 164
References
. 165
7
Master Data Modeling
. 167
Importance of Data Modeling
. 167
Predominant Data Modeling Styles
. 168
MDM
Data Modeling Requirements
. 175
Data Modeling Styles and Their Support for Multidomain
MDM
. 188
Approach
1:
The "Right" Data Model
. 189
Approach
2:
Metadata Model
. 190
Approach
3:
Abstract MDM-Star Model
. 190
References
. 192
XIV
Master Data Management
and Data Governance
irt
iil Data Security, Privacy, and Regulatory Compliance
8
Overview of Risk Management for Master Data
. 195
Risk Taxonomy
. 195
Regulatory Compliance Landscape
. 198
Integrated Risk Management: Benefits and Challenges
. 199
Regulatory Compliance Requirements
and Their Impact on
MDM
IT Infrastructure
. 200
The Sarbanes-Oxley Act
. 202
Gramm-Leach-Bliley Act Data Protection Provisions
. 204
Other Regulatory/Compliance Requirements
. 205
Key Information Security Risks and Regulatory Concerns
. 210
Identity Theft
. 210
GLBA, FCRA, Privacy, and Opt-Out
. 212
Key Technical Implications of Data Security
and Privacy Regulations on
MDM
Architecture
. 213
References
. 214
9
Introduction to Information Security and Identity Management
. 215
Traditional and Emerging Concerns of Information Security
. 215
What Do We Need to Secure?
. 215
End-to-End Security Framework
. 218
Traditional Security Requirements
. 218
Emerging Security Requirements
. 221
Overview of Security Technologies
. 225
Confidentiality and Integrity
. 225
Network and Perimeter Security Technologies
. 228
Secure HTTP Protocols/SSL/TLS/WTLS
. 229
Application, Data, and User Security
. 230
Integrating Authentication and Authorization
. 233
SSO
Technologies
. 233
Web Services Security Concerns
. 235
Authentication
. 235
Data Integrity and Confidentiality
. 235
Attacks
. 235
WS-Security Standard
. 236
Putting It All Together
. 236
References
. 237
10
Protecting Content for Secure Master Data Management
. 239
Data Security Evolution
. 239
Emerging Information Security Threats
. 240
Regulatory Drivers for Data Protection
. 242
Risks of Data Compromise
. 243
Technical Implications of Data Security Regulations
. 244
Contents xv
Data
Security Overview
. 245
Layered Security Framework
. 246
Data-in-Transit Security Considerations
. 248
Data-at-Rest Protection
. 249
Enterprise Rights Management
. 252
ERM Processes and
MDM
Technical Requirements
. 254
ERM Use Case Examples
. 255
References
. 257
11
Enterprise Security and Data Visibility
in Master Data Management Environments
. 259
Access Control Basics
. 259
Groups and Roles
. 260
Roles-Based Access Control (RBAC)
. 262
Policies and Entitlements
. 264
Entitlements Taxonomy
. 265
Transactional Entitlements
. 267
Entitlements and Visibility
. 267
Customer Data Integration Visibility Scenario
. 268
Policies, Entitlements, and Standards
. 269
XACML
. 270
Integrating
MDM
Solutions with Enterprise Information Security
. 272
Overview of Key Architecture Components
for Policy Decision and Enforcement
. 273
Integrated Conceptual Security and Visibility Architecture
. 274
References
. 280
t
IV Implementing and Governing Master Data Management
12
Building a Business Case and Roadmap for
MDM
. 285
Importance of the
MDM
Business Case
and the Current State of the Problem
. 285
MDM
Sponsorship Scenarios and Their Challenges
. 286
Business Strategy-Driven
MDM
. 286
IT Strategy-Driven
MDM
. 287
What
MDM
Stakeholders Want to Know
. 288
Business Processes and
MDM
Drivers
. 288
Benefits and Their Estimation
. 289
Traditional Methods for Estimation of Business Benefits
. 289
Economic Value of Information as
MDM
Business Case Estimation Technique
. 292
Importance of the
MDM
Roadmap
. 296
Basic
MDM
Costs
. 297
MDM
Roadmap Views
. 298
Conclusion
. 307
References
. 308
XVI
Master Data Management
and Data Governance
13
Project Initiation
. 311
Implementation Begins
. 311
Addressing the Complexity of
MDM
Projects
. 312
Scope Definition
. 316
Business Processes
. 317
Lines of Business and Functions
. 317
Customer Touch Points, Product Types, and Account Types
. 318
Levels of Aggregation and Relationship Types
. 318
Entities and Attributes
. 319
Systems and Applications in Scope
. 320
MDM
Data Hub Solution Architecture
. 320
Data Hub Architecture Styles
. 320
Phased Implementation of Customer Data Hub
. 325
Artifacts That Should Be Produced
in the Project Initiation Phase
. 326
Project Work Streams
. 326
References
. 327
14
Entity Resolution: Identification, Matching, Aggregation,
and Holistic View of the Master Objects
. 329
Holistic Entity View and a 360-Degree View of a
Customer: Frequently Used Terms and Definitions
. 331
Reasons for False Positives in Party Matching
. 332
Reasons for False Negatives in Party Matching
. 333
Attributes and Attribute Categories Commonly
Used for Matching and Identification
. 333
Identity Attributes
. 334
Discriminating Attributes
. 335
Record Qualification Attributes
. 337
Customer Identification, Matching Process, and Models
. 339
Minimum Data Requirements
. 339
Matching Modes
. 340
Defining Matching Rules for Customer Records
. 341
Effect of Chaining
. 344
Break Groups and Performance Considerations
. 346
Similarity Libraries and Fuzzy Logic
for Attribute Comparisons
. 348
Summary of Data-Matching Requirements and Solutions
. 348
References
. 350
15
Beyond Party Match: Merge, Split,
Party Groups, and Relationships
. 351
Merge and Split
. 351
Merge
. 351
Split
. 354
Contents xvii
Relationships and Groups
. 355
Direct Business Relationships with an Individual
. 355
Households and Groups
. 360
Relationship Challenges of
Institutional Customers and Contacts
. 361
Relationship Challenges of Institutional Customers
. 362
Need for Persistent Match Group Identifiers
. 365
Additional Considerations for Customer Identifiers
. 365
References
. 366
16
Data Synchronization,
MDM
System Testing,
and Other Implementation Concerns
. 367
Goals of Data Synchronization
. 367
Technology Approach to Use Case Realization
. 368
MDM
Data Hub with Multiple Points
of Entry for Entity Information
. 369
Considerations for the Transaction Hub Master Model
. 372
Batch Processing
. 376
Synchronization and Considerations
for Exceptions Processing
. 379
Testing Considerations
. 381
Testing of
MDM
Data and Services
. 381
Testing
MDM
Services
. 385
Creation and Protection of Test Data
. 388
Considerations for the
MDM
Application and Presentation Layers
. 389
Data Hub Management, Configuration,
and Administration Applications
. 390
Reporting
. 393
Additional Technical and Operational Concerns
. 393
Environment and Infrastructure Considerations
. 393
Deployment
. 395
Considerations for the
MDM
Data Hub
Data Model and Services
. 395
References
. 397
17
Master Data Governance
. 399
Basics of Data Governance
. 399
Introduction to and History of Data Governance
. 399
Definitions of Data Governance
. 400
Data Governance Frameworks, Focus Areas,
and Capability Maturity Model
. 401
Data Governance for Master Data Management
. 404
Data Quality Management
. 405
Data Quality Processes
. 407
Master Data Governance Policies for Data Quality
. 409
Master Data Governance Metrics for Information Quality
. 410
The Existing Approaches to Quantifying Data Quality
. 410
Master Data Management
and Data Governance
Information Theory Approach to Data Quality for
MDM
. 412
The Use of Matching Algorithm Metrics
. 417
How to Make Data Governance More Focused and Efficient
. 421
Agile Data Governance
. 421
Overlaps with Business Requirements
Generated by Departments and Business Functions
. 421
Overlaps with the Enterprise IT
. 421
Data Governance and Data Governance Frameworks
. 422
Processes and Metrics
. 422
Data Governance Software
. 422
Data Governance and Edward Deming Principles
. 422
Conclusion
. 423
References
. 423
:
V Master Data Management: Markets, Trends, and Directions
18
MDM
Vendors and Products Landscape
. 429
MDM
Market Consolidation
. 430
Major
MDM
Vendors
. 431
IBM
. 431
Oracle
. 433
Informatica
. 434
SAP
. 436
SAS DataFlux
. 436
Tibco
. 437
Dun
&
Bradstreet Purisma
. 438
Acxiom
. 439
References
. 440
19
Where Do We Go from Here?
. 441
Review of the Key Points Covered in the Preceding Chapters
. 441
A Brief Summary of Lessons Learned
. 441
Main Reasons
MDM
Projects Fail
. 445
Review of the Key Reasons for
MDM
Project Failure
. 446
MDM
Guiding Principles
. 448
Master Data Management: Trends and Directions
. 449
MDM
Market Trends
. 450
MDM
Technical Capabilities Trends
. 451
References
. 453
Part"! Appendixes
A List of Acronyms
. 457
В
Glossary
. 461
Index
. 467 |
| any_adam_object | 1 |
| author | Berson, Alex |
| author_GND | (DE-588)143390767 |
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| dewey-sort | 3658.8 9120285574 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Informatik Wirtschaftswissenschaften |
| edition | 2. ed. |
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| id | DE-604.BV040914819 |
| illustrated | Illustrated |
| indexdate | 2024-08-08T00:10:28Z |
| institution | BVB |
| isbn | 9780071744584 0071744584 |
| language | English |
| lccn | 2010049323 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025894071 |
| oclc_num | 741019196 |
| open_access_boolean | |
| owner | DE-91G DE-BY-TUM DE-473 DE-BY-UBG |
| owner_facet | DE-91G DE-BY-TUM DE-473 DE-BY-UBG |
| physical | xxxi, 504 p. Ill., graph. Darst. 24 cm |
| publishDate | 2011 |
| publishDateSearch | 2011 |
| publishDateSort | 2011 |
| publisher | McGraw-Hill |
| record_format | marc |
| spelling | Berson, Alex Verfasser aut Master data management and data governance Alex Berson ; Larry Dubov 2. ed. New York McGraw-Hill 2011 xxxi, 504 p. Ill., graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Datenverarbeitung Customer relations Data processing Data warehousing Data integration (Computer science) Governance (DE-588)4639012-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Daten (DE-588)4135391-2 gnd rswk-swf Datenmanagement (DE-588)4213132-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Datenmanagement (DE-588)4213132-7 s DE-604 Daten (DE-588)4135391-2 s Governance (DE-588)4639012-1 s Dubov, Lawrence Sonstige (DE-588)143390767 oth Digitalisierung UB Bamberg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025894071&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Berson, Alex Master data management and data governance Datenverarbeitung Customer relations Data processing Data warehousing Data integration (Computer science) Governance (DE-588)4639012-1 gnd Unternehmen (DE-588)4061963-1 gnd Daten (DE-588)4135391-2 gnd Datenmanagement (DE-588)4213132-7 gnd |
| subject_GND | (DE-588)4639012-1 (DE-588)4061963-1 (DE-588)4135391-2 (DE-588)4213132-7 |
| title | Master data management and data governance |
| title_auth | Master data management and data governance |
| title_exact_search | Master data management and data governance |
| title_full | Master data management and data governance Alex Berson ; Larry Dubov |
| title_fullStr | Master data management and data governance Alex Berson ; Larry Dubov |
| title_full_unstemmed | Master data management and data governance Alex Berson ; Larry Dubov |
| title_short | Master data management and data governance |
| title_sort | master data management and data governance |
| topic | Datenverarbeitung Customer relations Data processing Data warehousing Data integration (Computer science) Governance (DE-588)4639012-1 gnd Unternehmen (DE-588)4061963-1 gnd Daten (DE-588)4135391-2 gnd Datenmanagement (DE-588)4213132-7 gnd |
| topic_facet | Datenverarbeitung Customer relations Data processing Data warehousing Data integration (Computer science) Governance Unternehmen Daten Datenmanagement |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025894071&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT bersonalex masterdatamanagementanddatagovernance AT dubovlawrence masterdatamanagementanddatagovernance |