The Nordstrom way to customer service excellence: the handbook for becoming the "Nordstrom" of your industry
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hoboken, NJ
Wiley
2012
|
| Ausgabe: | 2nd ed |
| Schlagworte: | |
| Online-Zugang: | BSB01 |
| Beschreibung: | Includes index |
| Beschreibung: | 1 Online-Ressource (XVI, 224 S.) |
| ISBN: | 9781118076675 9781118222669 |
Internformat
MARC
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| 020 | |a 9781118076675 |c Print |9 978-1-118-07667-5 | ||
| 020 | |a 9781118222669 |c Online |9 978-1-118-22266-9 | ||
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| 041 | 0 | |a eng | |
| 049 | |a DE-12 | ||
| 082 | 0 | |a 658.8/12 |2 23 | |
| 100 | 1 | |a Spector, Robert |d 1947- |e Verfasser |0 (DE-588)122252594 |4 aut | |
| 245 | 1 | 0 | |a The Nordstrom way to customer service excellence |b the handbook for becoming the "Nordstrom" of your industry |c Robert Spector, Patrick McCarthy |
| 250 | |a 2nd ed | ||
| 264 | 1 | |a Hoboken, NJ |b Wiley |c 2012 | |
| 300 | |a 1 Online-Ressource (XVI, 224 S.) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Includes index | ||
| 610 | 2 | 4 | |a Nordstrom (Firm) / Management |
| 650 | 4 | |a Customer services / United States / Handbooks, manuals, etc | |
| 650 | 4 | |a Department stores / United States / Management | |
| 651 | 4 | |a USA | |
| 700 | 1 | |a MacCarthy, Patrick D. |e Verfasser |4 aut | |
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Datensatz im Suchindex
| _version_ | 1804150113456619520 |
|---|---|
| any_adam_object | |
| author | Spector, Robert 1947- MacCarthy, Patrick D. |
| author_GND | (DE-588)122252594 |
| author_facet | Spector, Robert 1947- MacCarthy, Patrick D. |
| author_role | aut aut |
| author_sort | Spector, Robert 1947- |
| author_variant | r s rs p d m pd pdm |
| building | Verbundindex |
| bvnumber | BV040783413 |
| collection | ZDB-38-EBR |
| ctrlnum | (ZDB-30-PQE)ebr10533956 (OCoLC)777374783 (DE-599)BVBBV040783413 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2nd ed |
| format | Electronic eBook |
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| geographic | USA |
| geographic_facet | USA |
| id | DE-604.BV040783413 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:33:46Z |
| institution | BVB |
| isbn | 9781118076675 9781118222669 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025761663 |
| oclc_num | 777374783 |
| open_access_boolean | |
| owner | DE-12 |
| owner_facet | DE-12 |
| physical | 1 Online-Ressource (XVI, 224 S.) |
| psigel | ZDB-38-EBR BSB_PDA_EBR_Kauf ZDB-30-PQE BSB_PDA_EBR_Kauf |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Wiley |
| record_format | marc |
| spelling | Spector, Robert 1947- Verfasser (DE-588)122252594 aut The Nordstrom way to customer service excellence the handbook for becoming the "Nordstrom" of your industry Robert Spector, Patrick McCarthy 2nd ed Hoboken, NJ Wiley 2012 1 Online-Ressource (XVI, 224 S.) txt rdacontent c rdamedia cr rdacarrier Includes index Nordstrom (Firm) / Management Customer services / United States / Handbooks, manuals, etc Department stores / United States / Management USA MacCarthy, Patrick D. Verfasser aut |
| spellingShingle | Spector, Robert 1947- MacCarthy, Patrick D. The Nordstrom way to customer service excellence the handbook for becoming the "Nordstrom" of your industry Nordstrom (Firm) / Management Customer services / United States / Handbooks, manuals, etc Department stores / United States / Management |
| title | The Nordstrom way to customer service excellence the handbook for becoming the "Nordstrom" of your industry |
| title_auth | The Nordstrom way to customer service excellence the handbook for becoming the "Nordstrom" of your industry |
| title_exact_search | The Nordstrom way to customer service excellence the handbook for becoming the "Nordstrom" of your industry |
| title_full | The Nordstrom way to customer service excellence the handbook for becoming the "Nordstrom" of your industry Robert Spector, Patrick McCarthy |
| title_fullStr | The Nordstrom way to customer service excellence the handbook for becoming the "Nordstrom" of your industry Robert Spector, Patrick McCarthy |
| title_full_unstemmed | The Nordstrom way to customer service excellence the handbook for becoming the "Nordstrom" of your industry Robert Spector, Patrick McCarthy |
| title_short | The Nordstrom way to customer service excellence |
| title_sort | the nordstrom way to customer service excellence the handbook for becoming the nordstrom of your industry |
| title_sub | the handbook for becoming the "Nordstrom" of your industry |
| topic | Nordstrom (Firm) / Management Customer services / United States / Handbooks, manuals, etc Department stores / United States / Management |
| topic_facet | Nordstrom (Firm) / Management Customer services / United States / Handbooks, manuals, etc Department stores / United States / Management USA |
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