Facilitating organization change: lessons from complexity science
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
San Francisco, Calif.
Jossey-Bass/Pfeiffer
2001
|
| Series: | Practicing organization development series
|
| Subjects: | |
| Online Access: | kostenfrei Inhaltsverzeichnis Inhaltsverzeichnis Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references and index Literaturverz. S. 167 - 171 |
| Physical Description: | xlvii, 191 S. Ill., graph. Darst. 23 cm |
| ISBN: | 078795330X 9780787953300 |
Staff View
MARC
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| 245 | 1 | 0 | |a Facilitating organization change |b lessons from complexity science |c Edwin E. Olson ; Glenda H. Eoyang |
| 264 | 1 | |a San Francisco, Calif. |b Jossey-Bass/Pfeiffer |c 2001 | |
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Record in the Search Index
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| adam_text | Contents
List of Tables, Figures, and Exhibits ix
Foreword to the Series xi
Introduction to the Series xiii
Statement of the Board xvii
Foreword xxiii
Dedication xxx
Preface xxxi
Acknowledgments xxxix
Self-Diagnosis xli
1. An Emerging Paradigm of Organization Change 1
Organization As Machine 2
Problem with Traditional Approaches 4
Alternatives to the Machine Model 6
Toward an Integrated Framework 7
v
Contents
VI
From the Part to the Whole 10
From the Whole to the Part 10
Emergent Patterns Through Self-Organization U
Conditions for Self-Organization U
The Self-Organizing Process 15
No Condition Stands Alone 16
CAS and the Change Agent 18
19
Summary
Method: Self-Organizing Dynamics ^
2. Change Through Connections (Not Top-Down Control) 25
Story: Hospital Merger
27
Entangled Connections
29
No Single Source of Change
Leadership and Influence in a CAS
33
Role of Formal Leader
37
Change Agent Role
39
Summary
40
Method: Feedback Analysis
45
Method: Leader As Change Agent
3. Adapt to Uncertainty (Not Predictable Stages of Development) 49
Nonlinear Organization Change
Story: Unpredictability vs. Need for Control
Consulting to Uncertainty
No Sequence of Events
56
Speed of Adaptation
Change Agent Role
Summary
63
Method: Decision Making Under Conditions of Uncertainty
4. Emerging Goals, Plans, and Structures 6o
(Not Clear, Detailed Plans or Goals) 1
Case: Knowledge Management Firms
Plannins inafAf?
Contents vii
Vision in a CAS 73
Goal Setting in a CAS 75
Structures in a CAS 75
Change Agent Role 80
Summary 81
Method: Self-Organizing Exercise 81
5. Amplify Difference (Not Build Consensus) 85
Story: The Hidden Difference 86
Unbraiding Differences 88
Differences in a CAS 89
Differences and Organization Resilience 90
Differences and Organization Change 91
Change Agent Role 93
Summary 94
Method: Difference Matrix 95
6. Self-Similarity (Not Differences Between Levels) 101
Story: The Hidden Difference (Continued) 102
Self-Similarity in Organizations 103
Scaling 104
Scaling in Organizations 104
Simple Rules 106
Change Agent Role 107
Summary 108
Method: Fractal As Metaphor 108
7. Success As Fit with the Environment
(Not Closing the Gap with an Ideal) 115
Story: Focusing on Fit 116
Success As Fitness 118
Performance Feedback 121
Competition and Cooperation 122
Change Agent Role 124
... Contents
Summary 125
Method: Same and Different 126
8. Self-Organization and the Change Agent:
Tips for Thriving in the New Paradigm 131
Story: Just Do It! 132
Self-Organization and Traditional Change Methods 134
Change Agent Responsibilities 1^
Entering the System 8
Assessment 1^9
Intervention *
Evaluation *
Skills for a Complexity Approach
Summary 1
Method: Reflection Evaluation 149
9. Making Self-Organization a Reality: Evolution in Organizations 155
Work with the Conditions for Self-Organization 15
Conclusion
Continuing the Co-Evolution
References 167
About the Authors l73
About the Editors l75
Index 179
List of Tables,
Figures,
and Exhibits
Table 1.1 Traditional and CAS Models of Organization Change 1
Figure 1.1 Self-Organizing Dynamics 9
Table 1.2 Assumptions About Change 19
Exhibit 1.1 Assessment of Needs for Self-Organization 20
Exhibit 1.2 Sample Assessment of Needs for Self-Organization 22
Exhibit 1.3 Sample Goals and Actions 23
Figure 2.1 Massive Entanglements of Agents 27
Table 2.1 Role of the Change Agent 38
Exhibit 2.1 Feedback Analysis Form 42
Exhibit 2.2 Sample Completed Feedback Analysis Form 44
Exhibit 2.3 Leader As Change Agent 45
Exhibit 2.4 Sample Leader As Change Agent 46
Figure 3.1 Uncertainty in a CAS 50
ix
x List of Tables, Figures, and Exhibits
Table 3.1 Role of the Change Agent 61
Figure 3.2 Decision Making Under Conditions
of Certainty and Uncertainty 63
Figure 4.1 Emerging Goals, Plans, and Structures 71
Table 4.1 Role of the Change Agent 80
Figure 5.1 Surfacing Differences 86
Table 5.1 Role of the Change Agent 94
Figure 5.2 Difference Matrix 96
Figure 6.1 Similar Patterns Across Levels 102
Table 6.1 Role of the Change Agent 108
Figure 6.2 Computer-Generated Fractal Patterns 109
Figure 7.1 Establishing Fit with the Environment 116
Table 7.1 Role of the Change Agent 124
Exhibit 7.1 Similarities and Differences ^
Figure 8.1 The Change Agent and the Self-Organization Cycle 132
Table 8.1 Traditional vs. CAS Assumptions About Change I37
Table 8.2 A CAS Approach to Various Issues 140
Exhibit 8.1 Adaptability Questionnaire
Exhibit 8.2 Self-Assessment 147
Exhibit 8.3 Reflection Evaluation Form 152
Table 9.1 Sources of Energy for Change 158
Table 9.2 Coping with Uncertainty 159
160
Table 9.3 Constructing Goals, Plans, and Structures 1W
Table 9.4 Managing Differences
Table 9.5 Diffusing the Change 162
Table 9.6 Defining Success 163
|
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| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV040770439 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:33:34Z |
| institution | BVB |
| isbn | 078795330X 9780787953300 |
| language | English |
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| publishDate | 2001 |
| publishDateSearch | 2001 |
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| publisher | Jossey-Bass/Pfeiffer |
| record_format | marc |
| series2 | Practicing organization development series |
| spelling | Olson, Edwin E. Verfasser aut Facilitating organization change lessons from complexity science Edwin E. Olson ; Glenda H. Eoyang San Francisco, Calif. Jossey-Bass/Pfeiffer 2001 xlvii, 191 S. Ill., graph. Darst. 23 cm txt rdacontent n rdamedia nc rdacarrier Practicing organization development series Includes bibliographical references and index Literaturverz. S. 167 - 171 Organisationswandel (DE-588)4075693-2 gnd rswk-swf Innovationsmanagement (DE-588)4161817-8 gnd rswk-swf aOrganizational change Organisationswandel (DE-588)4075693-2 s Innovationsmanagement (DE-588)4161817-8 s DE-604 Eoyang, Glenda H. Verfasser aut http://www.loc.gov/catdir/description/wiley037/00011521.html Publisher description kostenfrei http://www.loc.gov/catdir/toc/onix06/00011521.html kostenfrei Inhaltsverzeichnis DE-605 pdf/application http://www.gbv.de/dms/hbz/toc/ht013001971.pdf 2008-11-15 Inhaltsverzeichnis HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025748931&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Olson, Edwin E. Eoyang, Glenda H. Facilitating organization change lessons from complexity science Organisationswandel (DE-588)4075693-2 gnd Innovationsmanagement (DE-588)4161817-8 gnd |
| subject_GND | (DE-588)4075693-2 (DE-588)4161817-8 |
| title | Facilitating organization change lessons from complexity science |
| title_auth | Facilitating organization change lessons from complexity science |
| title_exact_search | Facilitating organization change lessons from complexity science |
| title_full | Facilitating organization change lessons from complexity science Edwin E. Olson ; Glenda H. Eoyang |
| title_fullStr | Facilitating organization change lessons from complexity science Edwin E. Olson ; Glenda H. Eoyang |
| title_full_unstemmed | Facilitating organization change lessons from complexity science Edwin E. Olson ; Glenda H. Eoyang |
| title_short | Facilitating organization change |
| title_sort | facilitating organization change lessons from complexity science |
| title_sub | lessons from complexity science |
| topic | Organisationswandel (DE-588)4075693-2 gnd Innovationsmanagement (DE-588)4161817-8 gnd |
| topic_facet | Organisationswandel Innovationsmanagement |
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