Customer service intelligence: perspectives for human resources and training
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Oxford
Butterworth-Heinemann
2008
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Schlagworte: | |
Online-Zugang: | BTU01 Volltext |
Beschreibung: | Includes bibliographical references and index |
Beschreibung: | 1 Online-Ressource (XX, 187 S.) Ill. |
ISBN: | 9780750681902 075068190X |
Internformat
MARC
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100 | 1 | |a Van Der Wagen, Lynn |e Verfasser |4 aut | |
245 | 1 | 0 | |a Customer service intelligence |b perspectives for human resources and training |c Lynn Van Der Wagen |
264 | 1 | |a Oxford |b Butterworth-Heinemann |c 2008 | |
300 | |a 1 Online-Ressource (XX, 187 S.) |b Ill. | ||
336 | |b txt |2 rdacontent | ||
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338 | |b cr |2 rdacarrier | ||
500 | |a Includes bibliographical references and index | ||
650 | 4 | |a Customer services | |
650 | 4 | |a Customer services |x Study and teaching | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Paperback |z 978-0-7506-8190-2 |
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Datensatz im Suchindex
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any_adam_object | |
author | Van Der Wagen, Lynn |
author_facet | Van Der Wagen, Lynn |
author_role | aut |
author_sort | Van Der Wagen, Lynn |
author_variant | d w l v dwl dwlv |
building | Verbundindex |
bvnumber | BV040769200 |
collection | ZDB-33-BMT |
ctrlnum | (OCoLC)254186644 (DE-599)BVBBV040769200 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | DE-604.BV040769200 |
illustrated | Illustrated |
indexdate | 2024-07-10T00:33:32Z |
institution | BVB |
isbn | 9780750681902 075068190X |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025747618 |
oclc_num | 254186644 |
open_access_boolean | |
owner | DE-634 |
owner_facet | DE-634 |
physical | 1 Online-Ressource (XX, 187 S.) Ill. |
psigel | ZDB-33-BMT ZDB-33-BMT BTU_PDA_BMT_Kauf |
publishDate | 2008 |
publishDateSearch | 2008 |
publishDateSort | 2008 |
publisher | Butterworth-Heinemann |
record_format | marc |
spelling | Van Der Wagen, Lynn Verfasser aut Customer service intelligence perspectives for human resources and training Lynn Van Der Wagen Oxford Butterworth-Heinemann 2008 1 Online-Ressource (XX, 187 S.) Ill. txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Customer services Customer services Study and teaching Erscheint auch als Druck-Ausgabe, Paperback 978-0-7506-8190-2 Erscheint auch als Druck-Ausgabe, Paperback 0-7506-8190-X http://www.sciencedirect.com/science/book/9780750681902 Verlag Volltext |
spellingShingle | Van Der Wagen, Lynn Customer service intelligence perspectives for human resources and training Customer services Customer services Study and teaching |
title | Customer service intelligence perspectives for human resources and training |
title_auth | Customer service intelligence perspectives for human resources and training |
title_exact_search | Customer service intelligence perspectives for human resources and training |
title_full | Customer service intelligence perspectives for human resources and training Lynn Van Der Wagen |
title_fullStr | Customer service intelligence perspectives for human resources and training Lynn Van Der Wagen |
title_full_unstemmed | Customer service intelligence perspectives for human resources and training Lynn Van Der Wagen |
title_short | Customer service intelligence |
title_sort | customer service intelligence perspectives for human resources and training |
title_sub | perspectives for human resources and training |
topic | Customer services Customer services Study and teaching |
topic_facet | Customer services Customer services Study and teaching |
url | http://www.sciencedirect.com/science/book/9780750681902 |
work_keys_str_mv | AT vanderwagenlynn customerserviceintelligenceperspectivesforhumanresourcesandtraining |