Effective management: [a multimedia approach]
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
[S.l.]
South-Western Cengage Learning
2014
|
| Ausgabe: | 6. ed., International ed. |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVII, 598 S. Ill., graph. Darst., Kt. |
| ISBN: | 9781133586296 1133586295 |
Internformat
MARC
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| 001 | BV040768781 | ||
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| 005 | 20130410 | ||
| 007 | t | ||
| 008 | 130221s2014 abd| |||| 00||| eng d | ||
| 020 | |a 9781133586296 |9 978-1-133-58629-6 | ||
| 020 | |a 1133586295 |9 1-133-58629-5 | ||
| 035 | |a (OCoLC)828810279 | ||
| 035 | |a (DE-599)BVBBV040768781 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
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| 100 | 1 | |a Williams, Chuck |d 1959- |e Verfasser |0 (DE-588)125002912 |4 aut | |
| 245 | 1 | 0 | |a Effective management |b [a multimedia approach] |c Chuck Williams |
| 250 | |a 6. ed., International ed. | ||
| 264 | 1 | |a [S.l.] |b South-Western Cengage Learning |c 2014 | |
| 300 | |a XVII, 598 S. |b Ill., graph. Darst., Kt. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025747203&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-025747203 | ||
Datensatz im Suchindex
| _version_ | 1804150098349785088 |
|---|---|
| adam_text | Titel: Effective management
Autor: Williams, Chuck
Jahr: 2014
Contents
Part OnG 2_2c Sociocultural Component 42
2-2d Political/LeqalComponent 43
Introduction to Management 1
2-3 Specific Environment 44
1 Management 2 2-3a Customer Component 44
What Would You Do? 3 2-3b Competitor Component 45
1-1 Management Is... 4 2-3c Supplier Component 46
1-2 Management Functions 5 2-3d Industry Regulation Component 47
1-2a Planning 6 2 3e Advocacy Groups 48
1-2b Organizing 8 2-4 Making Sense of Changing Environments 50
1-2c Leading 8 2-4a Environmental Scanning 50
l-2d Controlling 9 2-4b Interpreting Environmental Factors 50
1-3 Kinds of Managers 10 2-4c Acting on Threats and Opportunities 51
1-3a Top Managers 10 2-5 Internal Environments 52
1-3b Middle Managers 12 2-5a Creation and Maintenance of Organizational
1-3c First-Line Managers 12 Cultures 52
1-3d Team Leaders 13 2-5b Successful Organizational Cultures 53
1-4 Managerial Roles 14 2-5c Changing Organizational Cultures 54
1-4a Interpersonal Roles 15 Management Team Decision 57
Mb Informational Roles 15 Practice Being a Manager 57
1-4c Decisional Roles 16 Self-Assessment 59
1-5 What Companies Look For in Managers 18 Management Workplace 62
1-6 Mistakes Managers Make 20 3 Ethjcs and Soda| Responsibility 66
1-7 The Transition to Management: The First Year 22 What Would You Do? 67
1 -8 Competitive Advantage through People 24 3 Etnjcs and tne Nature of Management Jobs 68
Management Decision 27 3-2 US. Sentencing Commission Guidelines for
Practice Being a Manager 28 Organizations 70
Self-Assessment 28 3-2a Who, What, and Why? 70
Management Workplace 31 3-2b Determining the Punishment 71
2 Organizational Environments and Culture 34
What Would You Do? 35
3-3 Influences on Ethical Decision Making 74
3-3a Ethical Intensity of the Decision 74
3-3b Moral Development 76
2-1 External Environments and Change 36
3-4 Practical Steps to Ethical Decision Making 77
2-1 a Environmental Change 37
3-4a Selecting and Hiring Ethical Employees 78
2-1 b Environmental Complexity 38
3-4b Codes of Ethics 78
2-1 c Resource Scarcity 38
3-4c Ethics Training 78
2-1 d Uncertainty 39
3-4d Ethical Climate 79
2-2 General Environment 40
3-5 To Whom Are Organizations Socially
2-2a Economy 41 Responsible? 82
2-2b Technological Component 42
3-6 For What Are Organizations Socially 5 Organizational Strategy U6
Responsible? 86 What Would You Do? 147
3-7 Responses to Demands for Social Responsibility 88 5.1 Sustainable Competitive Advantage 148
3-8 Social Responsibility and Economic Performance 90 5_2 Strategy.Making Process 151
5-2a Assessing the Need for Strategic Change 151
Practice Being a Manager 93 5-2b Situational Analysis 152
Self-Assessment 94 5_2c choosing Strategic Alternatives 155
Management Workplace 98 5-3 Corporate-Level Strategies 158
5-3a Portfolio Strategy 159
Part TWO 5-3b Grand Strategies 162
Planning 103 5-4 Industry-Level Strategies 165
k Planning and Decision Making 104 5-4a Five Industry Forces 165
5-4b Positioning Strategies 167
5-4c Adaptive Strategies 167
5-5 Firm-Level Strategies 169
5-5a Direct Competition 169
5-5b Strategic Moves of Direct Competition 171
Management Decision 173
Practice Being a Manager 174
Self-Assessment 174
Management Workplace 176
What Would You Do? 105
4-1 Benefits and Pitfalls of Planning 106
4-1 a Benefits of Planning 106
4-1 b Pitfalls of Planning 107
4-2 How to Make a Plan that Works 108
4-2a Setting Goals 108
4-2b Developing Commitment to Goals 109
4-2c Developing Effective Action Plans 110
4-2d Tracking Progress 111
4-2e Maintaining Flexibility 112 6 Innovation and Change 180
4-3 Planning from Top to Bottom 113 What Would You Do? 181
4-3a Starting at the Top 114 6-1 Organizational Innovation 182
4-3b Bending in the Middle 115 ]a Technology Cycles 183
4-3c Finishing at the Bottom 116 6-1 b Innovation Streams 186
4-4 Steps and Limits to Rational Decision Making 119 6.2 Managing Innovation 189
4-4a Define the Problem 120 6.2a Managing Sources of Innovation 190
4-4b Identify Decision Criteria 121 2b Experiential Approach: Managing Innovation during
4-4c Weight the Criteria 122 Discontinuous Change 192
4-4d Generate Alternative Courses of Action 123 6-2c Compression Approach: Managing Innovation
4-4e Evaluate Each Alternative 123 during Incremental Change 193
4-4f Compute the Optimal Decision 124 6-3 Managing Organizational Change 195
4-4g Limits to Rational Decision Making 125 6-3a Managing Resistance to Change 197
4-5 Using Groups to Improve Decision Making 127 6-3b What Not to Do When Leading Change 199
4-5a Advantages and Pitfalls of Group Decision 6-3c Change Tools and Techniques 201
Making 127 Management Team Decision 205
4-5b Structured Conflict 128 Practice Being a Manager 206
4-5c Nominal Group Technique 130 Self-Assessment 207
4-5d Delphi Technique 130 Management Workplace 209
4-5e StepladderTechnique 131
4-5f Electronic Brainstorming 133 7 Global Management 212
Management Team Decision 136 What Would You Do? 213
Practice Being a Manager 137 7-1 Global Business, Trade Rules, and Trade
Self-Assessment 137 Agreements 214
ManagementWorkplace 141 7-1 a The Impact of Global Business 215
7-1 b Trade Barriers 216
7-1 c Trade Agreements 218 8-6 Intraorganizational Processes 272
7-1 d Consumers, Trade Barriers, and Trade 8-6a Reengineering 272
Agreements 221 8_6b Ernp0werment 274
7-2 Consistency or Adaptation? 222 8-6c Behavioral Informality 275
7-3 Forms for Global Business 223 8-7 Interorganizational Processes 277
7-3a Exporting 224 8_7a Modular Organizations 277
7-3b Cooperative Contracts 224 8_7b Vjrtua| organizations 278
7-3c Strategic Alliances 226 Management Team Decision 280
7-3d Wholly Owned Affiliates (Build or Buy) 227 Practice Being a Manager 281
7-3e Global New Ventures 227 Self-Assessment 281
7-4 Finding the Best Business Climate 228
Management Workplace 284
7-4a Growing Markets 228
7-4b Choosing an Office/Manufacturing 9 Managing Teams 288
Location 229 What Would You Do? 289
7-4c Minimizing Political Risk 229 9-1 The Good and Bad of Using Teams 290
7-5 Becoming Aware of Cultural Differences 231 9-! a The Advantages of Teams 291
7-6 Preparing for an International 9-1 b The Disadvantages ofTeams 292
Assignment 233 9_lc when to Use Teams 294
7-6a Language and Cross-Cultural Training 233 9-2 Kinds of Teams 296
7-6b Spouse, Family, and Dual-Career Issues 235 9_2a Aut0nomy, the Key Dimension 296
Management Decision 237 9.2b Specia| Kinds ofTeams 298
Practice Being a Manager 238 9-3 Work Team Characteristics 300
Self-Assessment 239 9_3a Team Norms 300
Management Workplace 243 9-3b Team Cohesiveness 301
9-3c Team Size 303
Part Three 9-3d Team Conflict 303
Orpanizine 247 9~3e Stages of Team Development 305
9-4 Enhancing Work Team Effectiveness 307
8 Designing Adaptive Organizations 248 9-4a Setting Team Goals and Priorities 308
What Would You Do? 249
9-4b Selecting People for Teamwork 309
8-1 Designing Organizational Structures 250 9-4c Team Training 311
8-2 Departmentalization 253 9_4d Team Compensation and
8-2a Functional Departmentalization 254 Recognition 312
8-2b Product Departmentalization 255 Management Team Decision 313
8-2c Customer Departmentalization 256 Practice Being a Manager 314
8-2d Geographic Departmentalization 256 Self-Assessment 315
8-2e Matrix Departmentalization 259 Management Workplace 317
8-3 Organizational Authority 261
8-3a Chain of command 261 10 Managing Human Resources 322
8-3b Line versus Staff Authority 262 Wnat Would You Do? 323
8-3c Delegation of Authority 262 10- 1 Employment Legislation 324
8-3d Degree of Centralization 263 10-1 a Federal Employment Laws 326
8-4 Job Design 264 10-1 b Adverse Impact and Employment
8-4a Job Specialization 265 Discrimination 327
8-4b Job Rotation, Enlargement, and Enrichment 266 10-1 c Sexual Harassment 328
8-4c Job Characteristics Model 267 10~2 Recruitin9 330
8-5 Designing Organizational Processes 271 10 2a Job Analysis and Recruiting 330
10-2b Internal Recruiting and External 11-5 Goal-Setting Theory 390
Recruiting 332 11.5., Components of Goal-Setting Theory 390
10-3 Selection 333 11_5b Motivating with Goal-Setting Theory 391
10-3a Application Forms and Resumes 334 11 _6 Motivating with the Integrated Model 393
10-3b References and Background Checks 335 Management Team Decision 394
10-3c Selection Tests 336
Practice Being a Manager 395
Self-Assessment 396
Management Workplace 398
10-3d Interviews 338
10-4 Training 341
10-4a Training Methods 342
10-4b Evaluating Training 344 12 Leadership 402
10-5 Performance Appraisal 344 What Would You Do? 403
10-5a Accurately Measuring Job 12-1 Leadership 404
Performance 345 12_la Leaders versus Managers 405
10-5b Sharing Performance Feedback 346 12-2 Who Leaders Are and What Leaders Do 406
10-6 Compensation 349 12.2a Leadership Traits 406
10-6a Compensation Decisions 349 12_2b Leadership Behaviors 408
10-6b Employment Benefits 351 12-3 Putting Leaders in the Right Situation: Fiedler s
10-7 Employee Separations 352 Contingency Theory 412
10-7a Terminating Employees 353 12-3a Leadership Style: Least Preferred
10-7b Downsizing 354 Coworker 413
10-7c Employee Turnover 355 12-3b Situational Favorableness 414
Management Decision 356 12-3c Matching Leadership Styles to Situations 415
Practice Being a Manager 356 12 4 Adapting Leader Behavior: Path-Goal Theory 416
Self-Assessment 358 12 4a Leadership Styles 417
Management Workplace 361 12 4b Subordinate and Environmental
Contingencies 418
Part Four 12_4c 0utcomes 419
12-5 Adapting Leader Behavior: Hersey and Blanchard s
Leading 365 Situational Leadership*Theory 420
11 Motivation 366 12-5a Worker Readiness 420
What Would You Do? 367 12-5b Leadership Styles 421
11 -1 Basics of Motivation 368 12-6 Adapting Leader Behavior: Normative Decision
11-1a Effort and Performance 369 Theory 422
1Mb Need Satisfaction 370 12~6a Decision Styles 422
11-lc Extrinsic and Intrinsic Rewards 372 12 6b Decision Quality and Acceptance 423
11-1d Motivating with the Basics 373 12-7 Strategic Leadership and Visionary
Leadership 427
11-2 Equity Theory 375
11-2a Components of Equity Theory 375 12 7d Transformational Leadership 429
11-2b How People React to Perceived Inequity 376
11 -2c Motivating with Equity Theory 378
11-3 Expectancy Theory 380 Practice Being a Manager 432
11 -3a Components of Expectancy Theory 380
11-3b Motivating with Expectancy Theory 382 Management Workplace 435
11-4 Reinforcement Theory 383
11 -4a Components of Reinforcement Theory 384
12-7a Charismatic Leadership 428
12-7b Transformational I
Management Decision 432
Practice Being a Manag
Self-Assessment 433
Management Workplac
13 Communication 438
11-4b Schedules for Delivering Reinforcement 385 What Would You Do? 439
11-4c Motivating with Reinforcement Theory 387 13-1 Communication and Perception 440
13-1 a Basic Perception Process 441 14-2d Concertive Control 479
13-lb Perception Problems 442 14-2e Self-Control 480
13-1c Perceptions of Others 443 14-3 What to Control? 481
13-1d Self-Perception 444 14-3a The Balanced Scorecard 482
13-2 Kinds of Communication 445 14-3b The Financial Perspective: Controlling
13-2a The Communication Process 445 Budgets, Cash Flows, and Economic
13-2b Communication Channels 447 Value Added 484
13-2C Coaching and Counseling: One-on-One 14 3c The Customer Perspective: Controlling
Communication 449 Customer Defections 485
13-2d Nonverbal Communication 450 14 3d The Internal Perspective: Controlling Quality 486
13-3 Managing One-on-One
Communication 451 14 3e The Innovation and Learning
13-3a Choosing the Right Communication
Medium 451
Perspective: Controlling Waste and
Pollution 487
Management Decision 490
Practice Being a Manager 491
Self-Assessment 493
Communication 455 Management Workplace 496
13-3b Listening 452
13-3c Giving Feedback 454
13-3d Improving Cross-Cultural
13-4 Managing Organization-Wide
Communication 459 15 Managing Information 500
13-4a Improving Transmission: Getting the What Would You Do? 501
15-1 Strategic Importance of Information 502
13-4b Improving Reception: Hearing What
Others Feel andThink 460 15 la First-Mover Advantage 503
Management Team Decision 463 15 lb Sustaining Competitive Advantage 504 15-2 Capturing, Processing, and Protecting
Practice Being a Manager 464 Information 506
Self-Assessment 465
15-2a Capturing Information 507
Management Workplace 466 15.2b Processing Information 508
Part Five
15-2c Protecting Information 510
15-3 Accessing and Sharing Information and
15-3b External Access and Sharing 515
15-3c Sharing Knowledge and Expertise 516
Management Decision 518
Practice Being a Manager 518
Self-Assessment 519
Controlling 469 Knowledge 514 15 3a nterna Access and Sharing 514
What Would You Do? 471
14-1 The Control Process 472
14-1 a Standards 473
14-1 b Comparison to Standards 473
14-1 c Corrective Action 474
14-1d Dynamic, Cybernetic Process 474
14-1 e Feedback, Concurrent, and Feedforward
Control 475 16 Managing Service and Manufacturing
14-lf Control Isn t Always Worthwhile or Operations 524
Possible 475 What Would You Do? 525
14-2 Control Methods 477 16-1 Productivity 526
14-2a Bureaucratic Control 477 16_la why Productivity Matters 526
14-2b Objective Control 478 16.1b Kinds of Productivity 527
14-2c Normative Control 478 16_2 Quality 529
16-2a Quality-Related Characteristics for Products and 16-4b Types of Inventory 539
Services 530 16-4c Measuring Inventory 541
16-2b ISO 9000 and 14000 531 16-4d Costs of Maintaining an Inventory 542
16-2c Baldrige National Quality Award 532 16-4e Managing Inventory 543
16-2d Total Quality Management 533 Management Decision 546
16-3 Service Operations 535 Practice Being a Manager 546
16-3a The Service-Profit Chain 535 Self-Assessment 547
16-36 Service Recovery and Empowerment 536 Management Workplace 550
16-4 Manufacturing Operations 538
16-4a Amount of Processing in Manufacturing
Operations 538
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| id | DE-604.BV040768781 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:33:31Z |
| institution | BVB |
| isbn | 9781133586296 1133586295 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025747203 |
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| physical | XVII, 598 S. Ill., graph. Darst., Kt. |
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| publishDateSearch | 2014 |
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| spelling | Williams, Chuck 1959- Verfasser (DE-588)125002912 aut Effective management [a multimedia approach] Chuck Williams 6. ed., International ed. [S.l.] South-Western Cengage Learning 2014 XVII, 598 S. Ill., graph. Darst., Kt. txt rdacontent n rdamedia nc rdacarrier HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025747203&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Williams, Chuck 1959- Effective management [a multimedia approach] |
| title | Effective management [a multimedia approach] |
| title_auth | Effective management [a multimedia approach] |
| title_exact_search | Effective management [a multimedia approach] |
| title_full | Effective management [a multimedia approach] Chuck Williams |
| title_fullStr | Effective management [a multimedia approach] Chuck Williams |
| title_full_unstemmed | Effective management [a multimedia approach] Chuck Williams |
| title_short | Effective management |
| title_sort | effective management a multimedia approach |
| title_sub | [a multimedia approach] |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025747203&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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