Business process management: theory and applications

We present a review of business process modeling and analysis and we elaborate on issues like business process quality and process  performance measurement as weel as their link to all other organizational aspects like human resources management, strategy,  information technology (being SOA, PI or E...

Full description

Saved in:
Bibliographic Details
Other Authors: Glykas, Michael (Editor)
Format: Electronic eBook
Language:English
Published: Berlin [u.a.] Springer 2013
Series:Studies in computational intelligence 444
Subjects:
Online Access:BTU01
FHA01
FHI01
FHN01
FHR01
FKE01
FWS01
UBY01
Volltext
Inhaltsverzeichnis
Abstract
Summary:We present a review of business process modeling and analysis and we elaborate on issues like business process quality and process  performance measurement as weel as their link to all other organizational aspects like human resources management, strategy,  information technology (being SOA, PI or ERP), other managerial systems, job descriptions etc. We also present  recent advances to BPR tools with special focus on information technology, workflow, business process modeling  and human resources management tools. Other chapters elaborate on the aspect of business process and organizational costing and their relationship to business process analysis, organizational change and reorganization.
Physical Description:1 Online-Ressource (XXIV, 457 p. 153 illus)
ISBN:9783642284090
DOI:10.1007/978-3-642-28409-0