Business process management: theory and applications

We present a review of business process modeling and analysis and we elaborate on issues like business process quality and process  performance measurement as weel as their link to all other organizational aspects like human resources management, strategy,  information technology (being SOA, PI or E...

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Weitere Verfasser: Glykas, Michael (HerausgeberIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Berlin [u.a.] Springer 2013
Schriftenreihe:Studies in computational intelligence 444
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Abstract
Zusammenfassung:We present a review of business process modeling and analysis and we elaborate on issues like business process quality and process  performance measurement as weel as their link to all other organizational aspects like human resources management, strategy,  information technology (being SOA, PI or ERP), other managerial systems, job descriptions etc. We also present  recent advances to BPR tools with special focus on information technology, workflow, business process modeling  and human resources management tools. Other chapters elaborate on the aspect of business process and organizational costing and their relationship to business process analysis, organizational change and reorganization.
Beschreibung:1 Online-Ressource (XXIV, 457 p. 153 illus)
ISBN:9783642284090
DOI:10.1007/978-3-642-28409-0