Cops, teachers, counselors: stories from the front lines of public service
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Bibliographische Detailangaben
1. Verfasser: Maynard-Moody, Steven 1949- (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Ann Arbor Univ. of Michigan Press 2003
Schlagworte:
Online-Zugang:Inhaltsverzeichnis
Beschreibung:Incl. bibliogr.references (S. 205-213) and index
Pt. 1: Two narratives of street-level work -- Dealing with faces -- State agents, citizen agents -- Story worlds, narratives, and research -- Physical and emotional spaces -- Pt. 2: Enacting identities in the workplace and on the streets -- Workers unite: occupational identities and peer relations -- Organizational and social divisions among street-level workers -- Putting a fix on people: identity, conduct, and street-level work -- Pt. 3: Normative decision making: moralities over legalities -- Who are the worthy? -- Responding to the worthy -- Street-level workers knows best -- Getting the bad guys -- Streetwise workers and the power of storytelling
Beschreibung:XIV, 221 S.
ISBN:0472068326
0472098322
9780472068326
9780472098323

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