Global sourcing of business and IT services:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Basingstoke [England]
Palgrave Macmillan
2006
|
| Schriftenreihe: | Technology, work and globalization
|
| Schlagworte: | |
| Online-Zugang: | TUM01 Volltext |
| Beschreibung: | Global sourcing is prescribed for everything from back office services like information technology development to core services such as innovation, marketing, and customer care. While the vision of global sourcing networks that are agile, effective, and cost efficient is certainly achievable, our 17 years of research, which includes 300 interviews with senior executives of globally sourcing business services found that: Outsourcing can deliver on its promises, but it takes a tremendous amount of detailed management on both the client and supplier sides to realize expected benefits. Furthermore, piecemeal outsourcing frequently yields piecemeal results - slightly lower costs or better service. But, as long as risks are properly mitigated, transformational outsourcing can lead to business enhancing results - significantly lower costs, better services and increased revenues. This book provides in-depth insights into the detailed practices that lead to success. Written by two internationally acclaimed academics and their colleagues, it covers the best practices on IT outsourcing, offshoring, business process outsourcing, and netsourcing. The challenges of implementing best practices are illustrated through many case studies on global companies that have successfully transformed IT, human resources, indirect procurement, and other back office functions through outsourcing. The book is a must read for any practitioner, academic, or student concerned with global sourcing in the next ten years Customer and Supplier Learning on IT and Business Service Practices -- Managing 54 Processes in the Sourcing Life Cycle -- Retaining Nine Core Capabilities In-House -- Assessing Twelve Supplier Capabilities -- The Winner's Curse in IT Outsourcing: The Case of Esso -- Outsourcing Human Resources: The Case of BAE Systems -- Outsourcing Indirect Procurement: The Case of BAE Systems -- Managing Knowledge When Outsourcing: Cases in Financial Services -- Offshoring of IT Work: 20 Practices -- How Corporations E-Source -- Application Service Provision and Risk Mitigation -- The Future of Global Sourcing: Twelve Emerging Trends -- Workbook Section: Readings and Assignments Includes bibliographical references (p. 287-298) and index |
| Beschreibung: | 1 Online-Ressource (xvi, 304 p.) |
| ISBN: | 0230006590 0230288030 9780230006591 9780230288034 |
Internformat
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| 500 | |a Global sourcing is prescribed for everything from back office services like information technology development to core services such as innovation, marketing, and customer care. While the vision of global sourcing networks that are agile, effective, and cost efficient is certainly achievable, our 17 years of research, which includes 300 interviews with senior executives of globally sourcing business services found that: Outsourcing can deliver on its promises, but it takes a tremendous amount of detailed management on both the client and supplier sides to realize expected benefits. Furthermore, piecemeal outsourcing frequently yields piecemeal results - slightly lower costs or better service. But, as long as risks are properly mitigated, transformational outsourcing can lead to business enhancing results - significantly lower costs, better services and increased revenues. This book provides in-depth insights into the detailed practices that lead to success. Written by two internationally acclaimed academics and their colleagues, it covers the best practices on IT outsourcing, offshoring, business process outsourcing, and netsourcing. The challenges of implementing best practices are illustrated through many case studies on global companies that have successfully transformed IT, human resources, indirect procurement, and other back office functions through outsourcing. The book is a must read for any practitioner, academic, or student concerned with global sourcing in the next ten years | ||
| 500 | |a Customer and Supplier Learning on IT and Business Service Practices -- Managing 54 Processes in the Sourcing Life Cycle -- Retaining Nine Core Capabilities In-House -- Assessing Twelve Supplier Capabilities -- The Winner's Curse in IT Outsourcing: The Case of Esso -- Outsourcing Human Resources: The Case of BAE Systems -- Outsourcing Indirect Procurement: The Case of BAE Systems -- Managing Knowledge When Outsourcing: Cases in Financial Services -- Offshoring of IT Work: 20 Practices -- How Corporations E-Source -- Application Service Provision and Risk Mitigation -- The Future of Global Sourcing: Twelve Emerging Trends -- Workbook Section: Readings and Assignments | ||
| 500 | |a Includes bibliographical references (p. 287-298) and index | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Outsourcing |2 bisacsh | |
| 650 | 7 | |a Uitbesteding van werk |2 gtt | |
| 650 | 7 | |a Strategisch management |2 gtt | |
| 650 | 7 | |a Internationale ondernemingen |2 gtt | |
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| 650 | 4 | |a Multinationales Unternehmen | |
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Datensatz im Suchindex
| _version_ | 1804149531252621312 |
|---|---|
| any_adam_object | |
| author | Willcocks, Leslie |
| author_GND | (DE-588)132984938 |
| author_facet | Willcocks, Leslie |
| author_role | aut |
| author_sort | Willcocks, Leslie |
| author_variant | l w lw |
| building | Verbundindex |
| bvnumber | BV040466823 |
| classification_rvk | QP 530 |
| collection | ZDB-4-NLEBK |
| ctrlnum | (OCoLC)600984758 (DE-599)BVBBV040466823 |
| dewey-full | 658.4058 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4058 |
| dewey-search | 658.4058 |
| dewey-sort | 3658.4058 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV040466823 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:24:30Z |
| institution | BVB |
| isbn | 0230006590 0230288030 9780230006591 9780230288034 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025314202 |
| oclc_num | 600984758 |
| open_access_boolean | |
| owner | DE-91 DE-BY-TUM |
| owner_facet | DE-91 DE-BY-TUM |
| physical | 1 Online-Ressource (xvi, 304 p.) |
| psigel | ZDB-4-NLEBK ZDB-4-NLEBK TUM_PDA_EBSCO_BAE_gekauft |
| publishDate | 2006 |
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| publisher | Palgrave Macmillan |
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| series2 | Technology, work and globalization |
| spelling | Willcocks, Leslie Verfasser aut Global sourcing of business and IT services Leslie P. Willcocks and Mary C. Lacity Basingstoke [England] Palgrave Macmillan 2006 1 Online-Ressource (xvi, 304 p.) txt rdacontent c rdamedia cr rdacarrier Technology, work and globalization Global sourcing is prescribed for everything from back office services like information technology development to core services such as innovation, marketing, and customer care. While the vision of global sourcing networks that are agile, effective, and cost efficient is certainly achievable, our 17 years of research, which includes 300 interviews with senior executives of globally sourcing business services found that: Outsourcing can deliver on its promises, but it takes a tremendous amount of detailed management on both the client and supplier sides to realize expected benefits. Furthermore, piecemeal outsourcing frequently yields piecemeal results - slightly lower costs or better service. But, as long as risks are properly mitigated, transformational outsourcing can lead to business enhancing results - significantly lower costs, better services and increased revenues. This book provides in-depth insights into the detailed practices that lead to success. Written by two internationally acclaimed academics and their colleagues, it covers the best practices on IT outsourcing, offshoring, business process outsourcing, and netsourcing. The challenges of implementing best practices are illustrated through many case studies on global companies that have successfully transformed IT, human resources, indirect procurement, and other back office functions through outsourcing. The book is a must read for any practitioner, academic, or student concerned with global sourcing in the next ten years Customer and Supplier Learning on IT and Business Service Practices -- Managing 54 Processes in the Sourcing Life Cycle -- Retaining Nine Core Capabilities In-House -- Assessing Twelve Supplier Capabilities -- The Winner's Curse in IT Outsourcing: The Case of Esso -- Outsourcing Human Resources: The Case of BAE Systems -- Outsourcing Indirect Procurement: The Case of BAE Systems -- Managing Knowledge When Outsourcing: Cases in Financial Services -- Offshoring of IT Work: 20 Practices -- How Corporations E-Source -- Application Service Provision and Risk Mitigation -- The Future of Global Sourcing: Twelve Emerging Trends -- Workbook Section: Readings and Assignments Includes bibliographical references (p. 287-298) and index BUSINESS & ECONOMICS / Outsourcing bisacsh Uitbesteding van werk gtt Strategisch management gtt Internationale ondernemingen gtt Global Sourcing swd Multinationales Unternehmen Wirtschaft Contracting out Information technology / Management Industrial management Business BUSINESS & ECONOMICS / Outsourcing / bisacsh Uitbesteding van werk / gtt Strategisch management / gtt Internationale ondernemingen / gtt Global Sourcing / swd Global Sourcing (DE-588)4503315-8 gnd rswk-swf Global Sourcing (DE-588)4503315-8 s 1\p DE-604 Lacity, Mary Cecelia Sonstige (DE-588)132984938 oth Palgrave Connect (Online service) Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=379700 Verlag Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Willcocks, Leslie Global sourcing of business and IT services BUSINESS & ECONOMICS / Outsourcing bisacsh Uitbesteding van werk gtt Strategisch management gtt Internationale ondernemingen gtt Global Sourcing swd Multinationales Unternehmen Wirtschaft Contracting out Information technology / Management Industrial management Business BUSINESS & ECONOMICS / Outsourcing / bisacsh Uitbesteding van werk / gtt Strategisch management / gtt Internationale ondernemingen / gtt Global Sourcing / swd Global Sourcing (DE-588)4503315-8 gnd |
| subject_GND | (DE-588)4503315-8 |
| title | Global sourcing of business and IT services |
| title_auth | Global sourcing of business and IT services |
| title_exact_search | Global sourcing of business and IT services |
| title_full | Global sourcing of business and IT services Leslie P. Willcocks and Mary C. Lacity |
| title_fullStr | Global sourcing of business and IT services Leslie P. Willcocks and Mary C. Lacity |
| title_full_unstemmed | Global sourcing of business and IT services Leslie P. Willcocks and Mary C. Lacity |
| title_short | Global sourcing of business and IT services |
| title_sort | global sourcing of business and it services |
| topic | BUSINESS & ECONOMICS / Outsourcing bisacsh Uitbesteding van werk gtt Strategisch management gtt Internationale ondernemingen gtt Global Sourcing swd Multinationales Unternehmen Wirtschaft Contracting out Information technology / Management Industrial management Business BUSINESS & ECONOMICS / Outsourcing / bisacsh Uitbesteding van werk / gtt Strategisch management / gtt Internationale ondernemingen / gtt Global Sourcing / swd Global Sourcing (DE-588)4503315-8 gnd |
| topic_facet | BUSINESS & ECONOMICS / Outsourcing Uitbesteding van werk Strategisch management Internationale ondernemingen Global Sourcing Multinationales Unternehmen Wirtschaft Contracting out Information technology / Management Industrial management Business BUSINESS & ECONOMICS / Outsourcing / bisacsh Uitbesteding van werk / gtt Strategisch management / gtt Internationale ondernemingen / gtt Global Sourcing / swd |
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