Opportunities and challenges of workplace diversity: theory, cases, and exercises
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston [u.a.]
Prentice Hall
2011
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XII, 276 S. graph. Darst. |
| ISBN: | 9780136125174 |
Internformat
MARC
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| 245 | 1 | 0 | |a Opportunities and challenges of workplace diversity |b theory, cases, and exercises |c Kathryn A. Cañas ; Harris Sondak |
| 264 | 1 | |a Boston [u.a.] |b Prentice Hall |c 2011 | |
| 300 | |a XII, 276 S. |b graph. Darst. | ||
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Datensatz im Suchindex
| _version_ | 1804149516814778368 |
|---|---|
| adam_text | CONTENTS
Preface
viii
Part I Uncovering the Complexities of Workplace
Diversity
1
Chapter
1
Diversity in the Workplace: A Theoretical
and Pedagogical Perspective
3
KathrynA.
Cañas
and Harris Sondak
Diversity Management
4
Opportunities of Teaching Diversity Management
4
Challenges of Teaching Diversity Management
6
Defining Diversity
7
Society for Human Resource Management
7
Marilyn
Loden
8
Anita Rowe and Lee Gardenswartz
9
R. Roosevelt Thomas, Jr.
10
Myrtle
R
Bell
10
David A. Thomas and Robin J. Ely
10
Michaile
E. Mor
Barak
11
Four Principles for an Improved Definition of Diversity
11
Understanding Leadership-Based Organizational Paradigms
for Managing Diversity
14
Resistance Paradigm
14
Discrimination-and-Fairness Paradigm
15
Access-and-Legitimacy Paradigm
16
Integration-and-Leaming Paradigm
16
Understanding the Business Case for Diversity
18
The Business Case for Diversity
18
Assessing the Business Case for Diversity
19
Chapter
2
Diversity in the Workplace: A Legal Perspective
26
R
Corper James
Administration of the Law
27
Amendments to Title
VII
28
The Protected Classes
28
Race
28
iii
iv Contents
National
Origin
29
Color of Skin
30
Religion
30
Age
31
Veterans
31
Disability
32
Sex/Gender
34
Sexual Orientation
37
Advice for Managers
38
Have a Title
VII
Policy and Procedure
38
Be Clear about the Legitimate Business Purpose Concept
38
Develop Objective Job Criteria
39
Do Not Retaliate
39
Advice for Employees
39
Follow Policies and Procedures
39
Behave Reasonably
39
A Word about Affirmative Action
40
The Future of Title
VII
40
Chapter
3
Diversity Management as Systemic
44
A Systemic Approach to Managing Diversity
48
Kathryn
A. Cañas
Leadership Commitment
50
Communication
51
Recruitment and Retention
52
Incorporation of Diversity into the Main Work of Organization
55
Linkage of Diversity Initiatives to Organizational Outcomes
56
External Relationships
57
►
CASE STUDY: Diversity as Strategy
58
David A. Thomas
Part II Managing and Mismanaging: Case Studies
on American Businesses
71
Chapter
4
Gender
73
■
Obama
Signs Equal-Pay Legislation
74
Sheryl Gay
Stolberg
Essay: Off-Ramps and On-Ramps: Keeping Talented Women
on the Road to Success
75
Sylvia Ann Hewlett and Carolyn Buck Luce
Contents
►
CASE STUDY: Augusta National Golf Club: Membership for Women
or Staying the Course?
87
Ray B. Swart, Ashish K. Singh, and Andrew Nelson under the
supervision of James S. O Rourke
►
CASE STUDY: Mothers Work Inc.: Brand Image and Accusations
of Employment Discrimination
95
Carolyn E. Billick and Lusiena
H.
С
Wong under the supervision
of James S. O Rourke
Chapter
5
Race and National Origin
101
■
NFL Looking to Expand Rooney Rule
102
Associated Press
Essay: The Truth about Mentoring Minorities: Race Matters
103
David A. Thomas
►
CASE STUDY: The Classic Look of Discrimination: Abercrombie
&
Fitch s
Struggle to Manage Diversity
109
Kathryn
A. Cañas
and Jacob K. Sorensen
►
CASE STUDY: Texaco, Inc.: Racial Discrimination Suit (A)
118
Tanya Goria, DeWayne Reed, and Dan Skendzel under the
supervision of James S. O Rourke
►
CASE STUDY: Texaco, Inc.: Racial Discrimination Suit (B)
121
Tanya Goria, DeWayne Reed, and Dan Skendzel under the
supervision of James S. O Rourke
►
CASE STUDY: Denny s Restaurants: Creating a Diverse Corporate
Culture (A)
133
M. Jennifer Abes, W. Brent Chism, and Thomas F. Sheeran under
the supervision of James S. O Rourke
►
CASE STUDY: Denny s Restaurants: Creating a Diverse Corporate
Culture (B)
138
M. Jennifer Abes, I/I/. Brent Chism, and Thomas F. Sheeran under
the supervision of James
5.
O Rourke
Chapter
6
Age
141
■
Many Workers Ages
50+
Downshift in New Jobs—And Love
the Work
142
AARP Press Center
Essay: It s Time to Retire Retirement
143
Ken Dychtwald,
Tamara Erickson,
and Bob Morison
►
CASE STUDY: Asleep at the Wheel: Ford Motor Company s Exclusion
of the Older Worker
152
Kathryn
A. Cañas
and Harris Sondak
Chapter
7
Religion and Spirituality
161
■
Religion in the Workplace Is Diversity Issue for U.S. Companies: Many Firms
Seek Guidance in Accommodating Employees Religious Practices
162
Louise Fenner
vi
Contents
Essay: Taking Religion to Work
163
C. Stone
Brown
►
CASE STUDY: Purity of Spirit: Tom s of Maine
172
Adapted by Kathryn
A. Cañas
and Harris Sondak from a case written
by Edmund R. Gray
Chapter
8
Sexual Orientation and Identity
183
■
LGBT Equality at the Fortune
500 184
Human Rights Campaign
Essay: Selections from Straight Talk About Gays in the Workplace:
Creating an Inclusive, Productive Environment for Everyone in Your
Organization
185
LizWinfeld
►
CASE STUDY: The Cracker Barrel Restaurants
193
John Howard
►
CASE STUDY: When Steve Becomes Stephanie
198
Loren Gary
and Brian Elliot
Chapter
9
Disabilities
207
■
Finding the Right Way to Disclose a Disability
208
Suzanne Robitaille
Essay: Counting on Workers with Disabilities
209
Susan J. Wells
Essay: Selections from the Inclusive Corporation: A Disability Handbook
for Business Professionals
216
Griff Hogan
►
CASE STUDY: In the Eye of the Perfect Storm: Creating Accessibility
—
IBM, GM, and CISCO
221
Kathryn
A. Cañas
and Harris Sondak
Part III Exercises: Developing Three Essential Skills
233
Chapter
10
Analyzing Self
235
Your Pie Chart
235
Taylor Cox and Ruby
L
Beale
Diversity Questionnaire
236
William
Sonnenschein
First Thoughts
237
Jonamay Lambert and
Selma
Myers
Masculine and Feminine Speaking Styles
238
Kathryn
A. Cañas
and Harris Sondak
Religion and the Workplace:
A
Brainstorming
Activity
240
Kathryn
A. Cañas
Contents
vii
Chapter
11
Understanding Difference
242
Analysis of Mini Diversity Management Cases
242
Carlos
Eduardo de Sousa
What Constitutes Sexual Harassment?
247
Kathryn
A. Cañas,
P. Corper James, and Harris Sondak
Religion and Spirituality: What Could be Happening Here?
248
Kathryn
A. Cañas
and Harris Sondak
Discrimination Based on Sexual Orientation: Counting the Costs
249
Amy J. Zuckerman and George F. Simons
The Ten Commandments of Interacting with People with
Disabilities
251
Kathryn
A. Cañas
and Harris Sondak
Cultural Diversity
253
Jonamay Lambert and
Selma
Myers
Chapter
12
Assessing Organizations
255
Examining Exemplary Leaders in Managing Diversity
255
Kathryn
A. Cañas
and Harris Sondak
Analysis of Diversity Consulting Companies
257
Kathryn
A. Cañas
and Harris Sondak
Analyzing Diversity Commitment on Company
Websites
258
Kathryn
A. Cañas
Diversity and Sports: An Examination of the NFL, NASCAR,
NHL, PGA, and NBA
259
Kathryn
A. Cañas
and Ruslan Chaplygin
The Diversity Consulting Team
261
Kathryn
A. Cañas
and Harris Sondak
Nine Symptoms that May Indicate a Need for Diversity
Training
265
¿ее
Gardenswartz and Anita Rowe
Managing Diversity Questionnaire
265
¿ее
Gardenswartz and Anita Rowe
Asking Good Questions
267
¿ее
Gardenswartz and Anita Rowe
Index
270
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| title | Opportunities and challenges of workplace diversity theory, cases, and exercises |
| title_auth | Opportunities and challenges of workplace diversity theory, cases, and exercises |
| title_exact_search | Opportunities and challenges of workplace diversity theory, cases, and exercises |
| title_full | Opportunities and challenges of workplace diversity theory, cases, and exercises Kathryn A. Cañas ; Harris Sondak |
| title_fullStr | Opportunities and challenges of workplace diversity theory, cases, and exercises Kathryn A. Cañas ; Harris Sondak |
| title_full_unstemmed | Opportunities and challenges of workplace diversity theory, cases, and exercises Kathryn A. Cañas ; Harris Sondak |
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