Advanced outsourcing practice: rethinking ITO, BPO and cloud services
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Houndmills, Basingstoke, Hampshire
Palgrave Macmillan
2012
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Cover image Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXXIII, 251 S. graph. Darst. 24 cm |
| ISBN: | 9781137005571 1137005572 |
Internformat
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| 245 | 1 | 0 | |a Advanced outsourcing practice |b rethinking ITO, BPO and cloud services |c Mary C. Lacity and Leslie P. Willcocks |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Houndmills, Basingstoke, Hampshire |b Palgrave Macmillan |c 2012 | |
| 300 | |a XXXIII, 251 S. |b graph. Darst. |c 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Contracting out | |
| 650 | 4 | |a Project management | |
| 650 | 4 | |a Strategic planning | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Outsourcing |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Project Management |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Strategic Planning |2 bisacsh | |
| 700 | 1 | |a Willcocks, Leslie P. |e Verfasser |4 aut | |
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Datensatz im Suchindex
| _version_ | 1804149488574529536 |
|---|---|
| adam_text | Titel: Advanced outsourcing practice
Autor: Lacity, Mary Cecelia
Jahr: 2012
Contents
List of Tables, Figures, and Box vii
Series Preface ix
Foreword - Time for a Rethink by Michael J. Salvino xiv
Preface xxiii
Acknowledgments xxix
Notes on Contributors xxxi
1 Robust Practices from Two Decades of ITO and BPO
Research 1
Mary C. Lacity, Leslie P. Willcocks, and Stan Solomon
2 What Providers Say about Establishing the Outsourcing
Arrangement 25
Mary C. Lacity and Leslie P. Willcocks
3 What Providers Say about Managing Outsourced
Services 47
Leslie P. Willcocks and Mary C. Lacity
4 Creating Shared Services in the Private and Public
Sectors 69
Mary C. Lacity
5 The Changing Role of Client Project Management 97
Mary C. Lacity and Joseph Rottman
6 Best-of-Breed versus Bundled Services 121
Leslie P. Willcocks, Ilan Oshri, and John Hindle
7 Rural Sourcing and Impact Sourcing 143
Mary C. Lacity and Joseph Rottman
8 Shifting to Cloud Services: Current Challenges and Future
Opportunities 169
Leslie P. Willcocks, Will Venters, Edgar Whitley, and John Hindle
Appendix A: Research Method 197
Appendix B: Glossary 205
Bibliography 217
Index 241
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| isbn | 9781137005571 1137005572 |
| language | English |
| lccn | 2012021459 |
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| physical | XXXIII, 251 S. graph. Darst. 24 cm |
| publishDate | 2012 |
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| spelling | Lacity, Mary Cecelia Verfasser (DE-588)132984938 aut Advanced outsourcing practice rethinking ITO, BPO and cloud services Mary C. Lacity and Leslie P. Willcocks 1. publ. Houndmills, Basingstoke, Hampshire Palgrave Macmillan 2012 XXXIII, 251 S. graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Wirtschaft Contracting out Project management Strategic planning BUSINESS & ECONOMICS / Outsourcing bisacsh BUSINESS & ECONOMICS / Project Management bisacsh BUSINESS & ECONOMICS / Strategic Planning bisacsh Willcocks, Leslie P. Verfasser aut http://www.netread.com/jcusers2/bk1388/571/9781137005571/image/lgcover.9781137005571.jpg Cover image HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025279874&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Lacity, Mary Cecelia Willcocks, Leslie P. Advanced outsourcing practice rethinking ITO, BPO and cloud services Wirtschaft Contracting out Project management Strategic planning BUSINESS & ECONOMICS / Outsourcing bisacsh BUSINESS & ECONOMICS / Project Management bisacsh BUSINESS & ECONOMICS / Strategic Planning bisacsh |
| title | Advanced outsourcing practice rethinking ITO, BPO and cloud services |
| title_auth | Advanced outsourcing practice rethinking ITO, BPO and cloud services |
| title_exact_search | Advanced outsourcing practice rethinking ITO, BPO and cloud services |
| title_full | Advanced outsourcing practice rethinking ITO, BPO and cloud services Mary C. Lacity and Leslie P. Willcocks |
| title_fullStr | Advanced outsourcing practice rethinking ITO, BPO and cloud services Mary C. Lacity and Leslie P. Willcocks |
| title_full_unstemmed | Advanced outsourcing practice rethinking ITO, BPO and cloud services Mary C. Lacity and Leslie P. Willcocks |
| title_short | Advanced outsourcing practice |
| title_sort | advanced outsourcing practice rethinking ito bpo and cloud services |
| title_sub | rethinking ITO, BPO and cloud services |
| topic | Wirtschaft Contracting out Project management Strategic planning BUSINESS & ECONOMICS / Outsourcing bisacsh BUSINESS & ECONOMICS / Project Management bisacsh BUSINESS & ECONOMICS / Strategic Planning bisacsh |
| topic_facet | Wirtschaft Contracting out Project management Strategic planning BUSINESS & ECONOMICS / Outsourcing BUSINESS & ECONOMICS / Project Management BUSINESS & ECONOMICS / Strategic Planning |
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