Managers as designers in the public services: beyond technomagic
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Axminster
Triarchy Press
2011
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references (p. 191-203) and index |
| Beschreibung: | V, 213 S. 25 cm |
| ISBN: | 9781908009319 1908009314 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV040309053 | ||
| 003 | DE-604 | ||
| 005 | 20120816 | ||
| 007 | t | ||
| 008 | 120712s2011 |||| 00||| eng d | ||
| 020 | |a 9781908009319 |c (pbk.) £25.00 |9 978-1-908009-31-9 | ||
| 020 | |a 1908009314 |c (pbk.) £25.00 |9 1-908009-31-4 | ||
| 035 | |a (OCoLC)827006024 | ||
| 035 | |a (DE-599)HBZHT017119041 | ||
| 040 | |a DE-604 |b ger | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-523 |a DE-2070s | ||
| 082 | 0 | |a 351.41 | |
| 084 | |a QQ 000 |0 (DE-625)141967: |2 rvk | ||
| 100 | 1 | |a Wastell, David |d ca. 20./21. Jh. |e Verfasser |0 (DE-588)1019371730 |4 aut | |
| 245 | 1 | 0 | |a Managers as designers in the public services |b beyond technomagic |c David Wastell |
| 264 | 1 | |a Axminster |b Triarchy Press |c 2011 | |
| 300 | |a V, 213 S. |c 25 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references (p. 191-203) and index | ||
| 653 | |a Öffentlicher Dienst | ||
| 653 | |a Management | ||
| 653 | |a Systementwurf | ||
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025163897&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-025163897 | ||
Datensatz im Suchindex
| _version_ | 1804149330189221888 |
|---|---|
| adam_text | Titel: Managers as designers in the public services
Autor: Wastell, David
Jahr: 2011
Contents
CHAPTER 1
Design Matters for Public Managers 1
Paradise lost: tales from the trenches 3
The strange history of the ICS: a cautionary tale 6
Theoretical interlude 9
Paradise regained: there is an alternative 16
Technomagic...............................................................................................................................................................................19
The sociology of magic 20
Magical thinking and the ICS 21
Design - the rescue remedy 23
CHAPTER 2
Managing, Designing and Public Sector Reform 28
Historical prologue 29
(Re)enter the manager-as-designer 34
The reform of public services 38
New Public Management 39
NPM and managerialism: RIP? 43
Managing to improve public services 48
Public Sector Reform: designing services for public value 50
Design in the Big Society 54
Grass-roots innovation 54
A case study from the trenches 57
Theoretical coda: design as bricolage, leaders as tricksters 62
CHAPTER 3
The Knowledge-Base of Design 66
Evidence-based management - the very idea! 66
Examples: Goal setting theory and IT strategic alignment 69
Sociotechnical design 75
Principles of sociotechnical design 80
Two examples of STSD 81
Post-script: STSD and the ICS 83
Soft Systems Methodology 84
Systems thinking - Senge and Seddon 91
Borrowing from software engineering: user-centred design 99
Homo Faber and the abundance of technique 103
CHAPTER 4
Design in Action......................................................................................................................................................................... 5
IT - commodity or competitive weapon? 105
Business Process Reengineering 106
BPR in the public sector 109
Redesigning public services: A tale of two cities 113
A brief history of the GMAS computer project 115
Evaluation............................................................................................................................................................................H
Comparisons with LAS: management lessons 118
Epilogue..................................................................................................................................................................................H9
SPRINT: a design and innovation methodology 121
An overview of SPRINT I26
Case Studies......................................................................................................................................................................130
Reflections on innovation at Salford: a curate s egg 140
Small is beautiful 142
CHAPTER 5
Implications for Education, Research and Policy 145
Learning design and building organisational capacity 145
Implications for Management Education and Research 147
Teaching Evidence-Based Management (EBM) 152
Implications for Reform: Policy by Design 159
Magic in the Risk Society: the Vetting and Barring debacle 156
Reform as learning 159
Reforming reform 161
Beyond technomagic - reprise 163
Make kitsch the enemy 168
Appendix 1
A Conversation with a CIO on Alignment 173
Appendix 2
Methodological Potpourri 176
The Viable Systems Model 176
VSM in action: a case study 178
Scenario-based design 179
Agile Software Development with Scrum 181
Appendix 3
SPRINT Accreditation and the Practicum 183
Appendix 4
Binary Diagnostic Tests and Bayes Theorem 187
Bayes Theorem 188
Bibliography...................................................................................................................................................................................191
Acknowledgements 204
Index............................................................................................................................................................................................205
About the Author 209
About Triarchy Press 210
Other Titles 211
|
| any_adam_object | 1 |
| author | Wastell, David ca. 20./21. Jh |
| author_GND | (DE-588)1019371730 |
| author_facet | Wastell, David ca. 20./21. Jh |
| author_role | aut |
| author_sort | Wastell, David ca. 20./21. Jh |
| author_variant | d w dw |
| building | Verbundindex |
| bvnumber | BV040309053 |
| classification_rvk | QQ 000 |
| ctrlnum | (OCoLC)827006024 (DE-599)HBZHT017119041 |
| dewey-full | 351.41 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 351 - Public administration |
| dewey-raw | 351.41 |
| dewey-search | 351.41 |
| dewey-sort | 3351.41 |
| dewey-tens | 350 - Public administration and military science |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01328nam a2200349 c 4500</leader><controlfield tag="001">BV040309053</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20120816 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">120712s2011 |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781908009319</subfield><subfield code="c">(pbk.) £25.00</subfield><subfield code="9">978-1-908009-31-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1908009314</subfield><subfield code="c">(pbk.) £25.00</subfield><subfield code="9">1-908009-31-4</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)827006024</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)HBZHT017119041</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-523</subfield><subfield code="a">DE-2070s</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">351.41</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QQ 000</subfield><subfield code="0">(DE-625)141967:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Wastell, David</subfield><subfield code="d">ca. 20./21. Jh.</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1019371730</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Managers as designers in the public services</subfield><subfield code="b">beyond technomagic</subfield><subfield code="c">David Wastell</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Axminster</subfield><subfield code="b">Triarchy Press</subfield><subfield code="c">2011</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">V, 213 S.</subfield><subfield code="c">25 cm</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references (p. 191-203) and index</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Öffentlicher Dienst</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Management</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Systementwurf</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025163897&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-025163897</subfield></datafield></record></collection> |
| id | DE-604.BV040309053 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:21:19Z |
| institution | BVB |
| isbn | 9781908009319 1908009314 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025163897 |
| oclc_num | 827006024 |
| open_access_boolean | |
| owner | DE-523 DE-2070s |
| owner_facet | DE-523 DE-2070s |
| physical | V, 213 S. 25 cm |
| publishDate | 2011 |
| publishDateSearch | 2011 |
| publishDateSort | 2011 |
| publisher | Triarchy Press |
| record_format | marc |
| spelling | Wastell, David ca. 20./21. Jh. Verfasser (DE-588)1019371730 aut Managers as designers in the public services beyond technomagic David Wastell Axminster Triarchy Press 2011 V, 213 S. 25 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (p. 191-203) and index Öffentlicher Dienst Management Systementwurf HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025163897&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Wastell, David ca. 20./21. Jh Managers as designers in the public services beyond technomagic |
| title | Managers as designers in the public services beyond technomagic |
| title_auth | Managers as designers in the public services beyond technomagic |
| title_exact_search | Managers as designers in the public services beyond technomagic |
| title_full | Managers as designers in the public services beyond technomagic David Wastell |
| title_fullStr | Managers as designers in the public services beyond technomagic David Wastell |
| title_full_unstemmed | Managers as designers in the public services beyond technomagic David Wastell |
| title_short | Managers as designers in the public services |
| title_sort | managers as designers in the public services beyond technomagic |
| title_sub | beyond technomagic |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025163897&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT wastelldavid managersasdesignersinthepublicservicesbeyondtechnomagic |