The business of tourism:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Harlow, England ; Munich [u.a.]
Pearson
2012
|
| Ausgabe: | 9. ed. |
| Schriftenreihe: | Always learning
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes index. |
| Beschreibung: | XXI, 778 S. Ill., graph. Darst., Kt. |
| ISBN: | 9780273755142 |
Internformat
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| 264 | 1 | |a Harlow, England ; Munich [u.a.] |b Pearson |c 2012 | |
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Datensatz im Suchindex
| _version_ | 1804149317044273152 |
|---|---|
| adam_text | Titel: The business of tourism
Autor: Holloway, J. C
Jahr: 2012
Contents
Preface to the ninth edition xiii The years 1900-1950 and the origins of
Guided tour xiv mass tourism 41
List of abbreviations xvi Summary 46
Acknowledgements xx Questions and discussion points 46
Tasks 47
Bibliography 47
Part 1__________________________________ Further reading 47
Defining and analysing Website 48
tourism and its impacts 1
3 The era of popular tourism:
1 An introduction to tourism 2 1950 to the twenty-first century 49
Learning outcomes 2 Learning outcomes 49
Why study tourism? 3 Tourism since World War II 50
Defining tourism 5 The arowin,3 importance of business travel 59
The tourist product 10 The all-inclusive holiday 60
The nature of tourism 11 Mass market tourism in its maturitY 61
The tourist destination 14 The influence of information technology 63
Summary 19 SummarV 64
Questions and discussion points 19 Questions and discussion points 65
Tasks 19 Tasks 65
Bibliography 19 Bibliography 65
Further reading 66
2 The development and growth
of tourism up to the
4 The demand for tourism 67
mid-twentieth century 20 Learning outcomes 67
Learning outcomes 20 Introduction 68
Introduction: the early years 21 The tourist s needs and wants 68
Travel in the Middle Ages 24 Travel motivation 70
Developments in road transport in the Facilitators 75
seventeenth to early nineteenth centuries 25 Segmenting the tourism market 75
The Grand Tour 26 Consumer processes 80
Authorization to travel 27 Making the decision 85
Other political hindrances to travel 28 Fashion and taste 85
The development of the spas 29 Factors influencing changes in tourist
The rise of the seaside resort 31
demand 88
Conditions favouring the expansion of travel Tne future pattern of tourist demand 90
in the nineteenth century 33 Summary 93
The age of steam 35 Questions and discussion points 94
Other late nineteenth-century developments 40 Tasks 94
Bibliography 94 The public/private-sector interface in the
Further reading 95 development of sustainable tourism 174
Summary 176
5 The economic impacts Of tourism 96 Questions and discussion topics 177
Learning outcomes 96 Tasks 177
Introduction 97 Bibliography 177
The international tourist market 97 Further reading 178
The value of economic data 103 Websites 179
The economic impacts of tourism 105
Statistical measurement of tourism 116 Part 2
Future issues 121
Questions and discussion points
Tasks 122
Bibliography 123
Further reading 124
Websites 124
122 The travel and tourism product isi
8 The structure and organization of
the travel and tourism industry 182
Learning outcomes 182
Introduction 183
6 The SOCiO-CUltural impacts Of The cnain of distribution for tourism 184
tourism 125 Common interest organizations 188
Learning outcomes 125 lnte(3ration in the tourism industry 193
Introduction 126 Summary 199
The socio-cultural effects of tourism 128 Quetions and discussion points 199
The hosts impacts on tourists 135 Tasks 200
Cultural transgressions 136 Bibliography 200
The exploitation of indigenous populations 138 Webs/fes 200
Managing the social impacts of tourism 138
9 Tourist destinations 201
Bringing economic benefits to locals 139
The impacts of travel on tourists health 140 Learning outcomes 201
Politico-cultural impacts 142 Introduction: what defines a destination? 202
Legislation and guidance protecting Categorizing destinations 205
the tourist destination 142 Coastal tourism 205
Summary 146 Urban tourism 213
Questions and discussion points 146 Rural tourism 220
Tasks 147 Island tourism 231
Bibliography 147 Spa tourism 233
Further reading 147 The successful destination 235
Websites 148 Design of the built and natural environment 236
The media and their influence on tourist
7 The environmental impacts destinations 243
Of tourism 149 Destinations of the future 245
Learning outcomes 149 Summary 246
Introduction 150
The environmental effects of tourism 151
Questions and discussion points 246
Tasks 246
Public-sector planning for control and Bibliography 247
conservation 170 Websites 248
10 Tourist attractions 249 Questions and discussion points 362
Learning outcomes 249
Tasks 362
Introduction: defining the attraction 250 Bibliography 363
Historic buildings and heritage 258
Websites 363
Museums and art galleries 266 13 Tourist transport by ajr 364
Parks and gardens 270
Learning outcomes 364
Other attractions 277
Introduction 365
Events 279
Other influential factors attracting visitors 283
The scope for innovative tourism 293
Summary 295
The airline business 366
The organization of air transport 372
Air transport regulation 386
Questions and discussion points 296 The deregulation of air transport 393
The economics of airline operation 399
Bibliography 296
Further reading 297
Environmental concerns 407
The marketing of air services 408
Websites 297 What is the future like for air transport? 415
Questions and discussion points 416
11 Business tourism 298 Tasks 416
Learning outcomes 298 Bibliography 416
Introduction 299 Websites 417
14 Tourist transport by water 418
Meetings 299
Incentive travel 307
Learning outcomes 418
Exhibitions and trade fairs 309
Introduction 419
Individual business travel 314
Trends in business tourism 319
Summary 322
Questions and discussion points 323
Tasks 323 Coastal and inland waterways tourism 454
The ocean liners 420
Cruising 422
Ferry services 446
Bibliography 324
Seagoing pleasure craft 458
Websites 324 What does the future r,old for water transport? 459
Questions and discussion points 460
12 The hospitality sector: Tasks 460
accommodation and Bibliography 461
catering services 325 Further reading 461
Learning outcomes 325 Websites 461
Introduction 326
The structure of the accommodation sector 327
Classifying and grading accommodation 337 Learning outcomes 462
15 Tourist transport on land 462
The nature of demand for accommodation
Introduction 463
facilities 341 The role of the railways in tourism 463
Categories of accommodation 346 Coach travel 478
The distribution of accommodation 355 The private car 485
Environmental issues 356 Cycling and tourism 489
Catering 357 Tourists on foot 491
Future developments in the hospitality sector 361 Future developments in land transport 493
Questions and discussion points 493 Tour operators - why a European perspective? 556
Tasks 493 The role of the tour operator 557
Bibliography 494 The role of air brokers 565
Further reading 494 Tour operating within the European Union (EU) 567
Websites 494 The changing marketplace in tour operating 570
The nature of tour operating 576
Part 3 Planning and marketing of package tours 582
The role 0f the resort representative 587
Intermediaries in the provision pricing the package tour 589
of travel and tourism services 497 The tour brochure 594
The reservations system 600
16 The management of visitors 498 0perators selling direct 605
Learning outcomes 498 The information technology revolution and
Introduction 499 its impact on tour operating 606
Controlling the impacts of visitors 500 The future for tour operators 609
Meeting the cost of visitor management 502 Questions and discussion points 609
Operational approaches to visitor Tasks 609
management 503 Bibliography 610
Technology that can assist in visitor Websites 610
management 518
Future issues 518 19 Selling and distributing travel
Questions and discussion points 519 and tourism 611
Tasks 519 Learning outcomes 611
Bibliography 519 introduction 612
Further reading 520 Historical context 612
Websites 520 The scale of the retail sector 613
The power of the travel agency chains 614
The profitability of travel agents 617
The role of travel agents 617
Learning outcomes 521 Distribution trends 619
Introduction 522 Setting up and running a travel agency 625
The nature of government involvement 522 Travel agency appointments 639
Planning and facilitating tourism 526 Tne impact of computer technology 642
Supervision and control of tourism 535 The future of travel retailing 645
The organization of public-sector tourism 537 Questions and discussion points 646
The role of the European Union (EU) 551 Tasks 646
The future role of the public sector in tourism 552 Bibliography 646
Summary 552 Websites 646
Questions and discussion points 553
Tasks 553 20 Ancillary tourism services 647
Bibliography 553 Learning outcomes 647
Websites 554 Introduction 648
Services to the tourist 648
18 Tour operating 555 services to the supplier 657
Learning outcomes 555 Marketing services 661
Introduction 556 Technical services 662
17 The structure and role of the
public sector in tourism 521
The future of ancillary services 662 6 Dark tourism - the Holocaust Exhibition
Questions and discussion points 663 at the Imperial War Museum, London 700
Tasks 663
7 Understanding the use of social media
Bibliography 664 for tourism organizations 708
Websites 664
8 The European Wind Energy Association
Annual Event 713
Part 4
9 Consuming the cruise product? Factors
Case studies 665 influencing the decision to stay on
board or to disembark during port visits 721
1 Pro-poor tourism 666
10 Mega-events, tourism and host resident
2 Medical tourism: Surgical Bliss 672 opinoons of the 2012 0lympic and
3 The Pro Sky Airliner Conference 676 Paralympic Games in Weymouth and
Portland, UK 730
4 Travel for education: Quest Overseas 680
5 Crisis management for tourism Further reading 738
destinations: defusing disaster 690 Index 757
|
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| spelling | Holloway, J. C. Verfasser aut The business of tourism J. Christopher Holloway ; Claire Humphreys 9. ed. Harlow, England ; Munich [u.a.] Pearson 2012 XXI, 778 S. Ill., graph. Darst., Kt. txt rdacontent n rdamedia nc rdacarrier Always learning Includes index. Tourism Tourism Marketing Tourismus (DE-588)4018406-7 gnd rswk-swf Tourismusindustrie (DE-588)4466880-6 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Tourismus (DE-588)4018406-7 s Management (DE-588)4037278-9 s DE-604 Tourismusindustrie (DE-588)4466880-6 s Humphreys, Claire Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025154499&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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