Selling tourism services at a distance: an analysis of the EU consumer acquis
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Berlin ; Heidelberg
Springer
2012
|
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | Literaturangaben |
| Beschreibung: | XVI, 193 S. 25 cm |
| ISBN: | 9783642278860 3642278868 |
Internformat
MARC
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Datensatz im Suchindex
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| adam_text |
IMAGE 1
CONTENTS
1 INTRODUCTION 1
1.1 SETTING THE SCENE 5
1.1.1 THE EXISTING E U LEGISLATION AND HARMONISATION O F THE CONSUMER
ACQUIS 6
1.1.2 BEYOND STRICTER RULES IN NATIONAL LAW. A EUROPEAN LAW APPROACH 13
1.1.3 TOWARDS AN OPTIONAL EUROPEAN CONTRACT LAW 15
1.2 RULES UNDER CONSIDERATION: THE WHOLE SCENARIO 28
1.2.1 A SEPARATION BETWEEN DISTANCE SELLING AND TOURISM . . . 29 1.2.2
DISTANCE SELLING AND E-COMMERCE: AN EASIER ACCUMULATION O F LEGISLATION
4 4
1.3 OUTLINE O F THE PROJECT 4 6
REFERENCES 47
2 INFORMATION REQUIREMENTS 51
2.1 PRE-CONTRACTUAL INFORMATION 52
2.1.1 THE EXTENT OF THE INFORMATION 55
2.1.2 THE FORM. FROM BROCHURES TO MORE FLEXIBLE REQUIREMENTS 69
2.1.3 THE TIME FOR PROVIDING THE INFORMATION 76
2.2 AN INFORMED CONSUMER DURING THE CONTRACT PERFORMANCE 80
2.2.1 CONFIRMATION OF THE CONTRACT CONCLUDED 80
2.2.2 OTHER INFORMATION REQUIREMENTS AFTER CONCLUDING THE CONTRACT 83
2.3 REMEDIES FOR NON-FULFILMENT OF INFORMATION DUTIES 88
2.3.1 CONTRACT LAW REMEDIES 89
2.3.2 NON-FULFILMENT OF INFORMATION DUTIES AND THE WITHDRAWAL RIGHT 93
2.4 CONCLUSION 97
REFERENCES 99
X I
HTTP://D-NB.INFO/1018137297
IMAGE 2
XII C O N T E N T S
3 RIGHT O F WITHDRAWAL 101
3.1 INTRODUCTION 101
3.1.1 JUSTIFYING A RIGHT O F WITHDRAWAL 101
3.1.2 A DEBATE ON WITHDRAWAL: A NATIONAL OR A CONTRACTUAL RIGHT 103
3.1.3 REGULATING WITHDRAWAL RIGHTS IN EU. A TREND TOWARDS MANDATORY
NORMS 106
3.2 A PARTICULAR RIGHT OF WITHDRAWAL FOR DISTANCE SELLING VERSUS
CANCELLATION CLAUSES IN TOURISM: A DIFFICULT COEXISTENCE 110 3.2.1 THE
WITHDRAWAL PERIOD 112
3.2.2 EXERCISE OF THE RIGHT OF WITHDRAWAL: FORMAL REQUIREMENTS 121
3.2.3 CONSEQUENCES O F WITHDRAWAL: QUITE DIFFERENT SCHEMES . 124 3.3
CONCLUSION 132
REFERENCES 134
4 PERFORMANCE RULES 137
4.1 INTRODUCTION 137
4.2 THE OBLIGATION TO INFORM THE CONSUMER WHEN THE SERVICE IS NOT
REALISED 140
4.2.1 DISTANCE SELLING 140
4.2.2 TRANSPORT 142
4.2.3 PACKAGE HOLIDAYS 145
4.3 THE OBLIGATION TO REFUND THE CONSUMER 148
4.3.1 SPECIFIC RULES WHEN SELLING TOURISM SERVICES AT A DISTANCE 148
4.3.2 REFUNDING THE CONSUMER IN THE CONTEXT O F EUROPEAN CONTRACT LAW
157
4.4 PROVIDING THE CONSUMER WITH AN ALTERNATIVE SERVICE 160
4.4.1 DISTANCE SELLING REGULATION 160
4.4.2 UNILATERAL VARIATION O F THE SERVICE IN THE DCFR 161
4.4.3 PROVIDING ALTERNATIVE SERVICES IN TOURISM 163
4.4.4 THE NEED FOR A CONSUMER'S RIGHT TO REPLACEMENT AND ADDITIONAL
INFORMATION 168
4.5 CONCLUSION 172
REFERENCES 174
5 CONCLUSION 177
5.1 CONCLUSION 177
REFERENCES 181
TABLE O F CASES (IN CHRONOLOGICAL ORDER) 183
TABLE O F LEGISLATIVE INSTRUMENTS AND SOFT LAW (IN CHRONOLOGICAL ORDER)
185
INDEX 189 |
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| author | Bech Serrat, Josep Maria |
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| author_variant | s j m b sjm sjmb |
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| dewey-full | 346.2402 343.2407891 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 346 - Private law 343 - Military, tax, trade & industrial law |
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| dewey-search | 346.2402 343.2407891 |
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| dewey-tens | 340 - Law |
| discipline | Rechtswissenschaft Wirtschaftswissenschaften Geographie |
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| language | English |
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| spelling | Bech Serrat, Josep Maria Verfasser (DE-588)102375195X aut Selling tourism services at a distance an analysis of the EU consumer acquis Josep Maria Bech Serrat Berlin ; Heidelberg Springer 2012 XVI, 193 S. 25 cm txt rdacontent n rdamedia nc rdacarrier Literaturangaben Europäische Union (DE-588)5098525-5 gnd rswk-swf Verbraucherschutz (DE-588)4117338-7 gnd rswk-swf Fernabsatzrecht (DE-588)4689998-4 gnd rswk-swf Reisevertrag (DE-588)4049310-6 gnd rswk-swf Europäische Union (DE-588)5098525-5 b Reisevertrag (DE-588)4049310-6 s Verbraucherschutz (DE-588)4117338-7 s Fernabsatzrecht (DE-588)4689998-4 s DE-604 Erscheint auch als Online-Ausgabe Selling Tourism Services at a Distance X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=3942488&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025145431&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bech Serrat, Josep Maria Selling tourism services at a distance an analysis of the EU consumer acquis Europäische Union (DE-588)5098525-5 gnd Verbraucherschutz (DE-588)4117338-7 gnd Fernabsatzrecht (DE-588)4689998-4 gnd Reisevertrag (DE-588)4049310-6 gnd |
| subject_GND | (DE-588)5098525-5 (DE-588)4117338-7 (DE-588)4689998-4 (DE-588)4049310-6 |
| title | Selling tourism services at a distance an analysis of the EU consumer acquis |
| title_auth | Selling tourism services at a distance an analysis of the EU consumer acquis |
| title_exact_search | Selling tourism services at a distance an analysis of the EU consumer acquis |
| title_full | Selling tourism services at a distance an analysis of the EU consumer acquis Josep Maria Bech Serrat |
| title_fullStr | Selling tourism services at a distance an analysis of the EU consumer acquis Josep Maria Bech Serrat |
| title_full_unstemmed | Selling tourism services at a distance an analysis of the EU consumer acquis Josep Maria Bech Serrat |
| title_short | Selling tourism services at a distance |
| title_sort | selling tourism services at a distance an analysis of the eu consumer acquis |
| title_sub | an analysis of the EU consumer acquis |
| topic | Europäische Union (DE-588)5098525-5 gnd Verbraucherschutz (DE-588)4117338-7 gnd Fernabsatzrecht (DE-588)4689998-4 gnd Reisevertrag (DE-588)4049310-6 gnd |
| topic_facet | Europäische Union Verbraucherschutz Fernabsatzrecht Reisevertrag |
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