Looking for information: a survey of research on information seeking, needs, and behavior
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Bingley
Emerald Group Publ.
2012
|
| Ausgabe: | 3. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 491 S. Ill. |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1804149300234551296 |
|---|---|
| adam_text | Titel: Looking for information
Autor: Case, Donald O
Jahr: 2012
Contents
List of Figures and Tables xi
Editorial Advisory Board xiii
Preface xv
PART 1: INTRODUCTIONS AND EXAMPLES
1. Information Behavior: An Introduction 3
1.1. Introduction 3
1.1.1. A Bit of Vocabulary 4
1.1.2. Emphasizing People Rather Than Systems 5
1.1.3. Ten Myths About Information and
Information Seeking 7
1.1.4. When, Why, and Where Information Behavior
has been Studied 10
1.1.5. The Contexts in Which Information Behavior Is
Investigated 13
1.1.6. The Scope of Information Behavior 14
1.2. How This Book Is Organized, and How to Use It 15
1.2.1. Organization of the Chapters 15
1.2.2. Which Chapters to Read If... 16
2. Common Examples of Information Behavior 19
2.1. Six Information Seeking Scenarios 20
2.1.1. Buying Products 20
2.1.2. Finding Information in a Library 24
2.1.3. Healing a Patient 27
2.1.4. Betting on Race Horses 30
2.1.5. Finding the Law 34
2.1.6. I Want to Know More about Cancer 36
2.2. Summary 39
Recommended for Further Reading 41
PART 2: CONCEPTS RELEVANT TO INFORMATION
BEHAVIOR
3. The Concept of Information 45
3.1. Searching for a Definition of Information 46
3.1.1. Explicating Information 47
3.1.2. The Concept of Information 48
3.1.3. Typologies of Information Concepts 49
3.2. Definitions of Information and their Problems 51
3.2.1. The Influential and Restrictive Information Theory 52
3.2.2. Five Problematic Issues in Defining Information 56
3.2.3. Utility as a Requirement 57
3.2.4. Physicality as a Requirement 61
3.2.5. Structure/Process as a Requirement 62
3.2.6. Intentionality as a Requirement 66
3.2.7. Truth as a Requirement 67
3.3. Must there be a Universal Definition of Information? 68
3.4. Distinctions among Information, Knowledge, and Data 72
3.5. Summary 73
Recommended for Further Reading 75
4. Information Needs and Information Seeking 77
4.1. The Motivational Puzzle 77
4.1.1. What Is a Need? 78
4.1.2. Needs versus Demands 80
4.2. Four Scholars Ponder Information Needs 81
4.2.1. Seeking Answers 81
4.2.2. Reducing Uncertainty 82
4.2.3. Making Sense 84
4.2.4. The Spectrum of Motivations 85
4.3. The Trouble with Information Needs 87
4.4. Information Seeking and Information Behavior 89
4.5. Summary 91
Recommended for Further Reading 92
5. Related Concepts 95
5.1. Decision Making 96
5.1.1. Making Decisions 96
5.1.2. Solving Problems 99
5.2. Browsing, Etc. 100
5.2.1. Browsing, Scanning, Encountering, and Serendipity 100
5.2.2. Additional Distinctions 102
5.3. Relevance, Pertinence, and Salience 104
5.3.1. Relevance and Pertinence 104
5.3.2. Relevance in Information Retrieval 106
5.3.3. Salience 108
5.4. Avoiding Information 109
5.4.1. Selective Exposure and Information Avoidance 109
5.4.2. Knowledge Gaps and Information Poverty 113
5.4.3. Information Overload and Anxiety 115
5.5. Information versus Entertainment 120
5.6. Sharing and Collaboration 127
5.7. Summary 129
Recommended for Further Reading 129
PART 3: MODELS, PARADIGMS, AND THEORIES IN THE
STUDY OF INFORMATION BEHAVIOR
6. Models of Information Behavior 133
6.1. Models 134
6.1.1. What is a Model? 134
6.1.2. Models of Information Seeking 135
6.2. Examples of Information Seeking Models 139
6.2.1. The First Wilson Model 139
6.2.2. The Krikelas Model 140
6.2.3. The Ellis Model 143
6.2.4. The Kuhlthau Model 145
6.2.5. The Leckie Model 146
6.2.6. The Bystrom and Jarvelin Model 148
6.2.7. The Savolainen Model 149
6.2.8. The Johnson Model 151
6.2.9. The Second Wilson Model 155
6.2.10. Comparing the Models 157
6.2.11. Additional Models 158
Recommend for Further Reading 161
7. Metatheories, Paradigms, and Theories 163
7.1. Metatheories, Perspectives, and Paradigms 164
7.1.1. Metatheories and the Great Divide 164
7.1.2. Perspectives and Paradigms 166
7.2. Theories 168
7.2.1. What Is a Theory? 168
7.2.2. Levels of Theory 170
7.3. Sources of Theory in Information Seeking 172
7.4. Objectivist Research Paradigms 174
7.4.1. Zipfs Principle of Least Effort and Cost-Benefit 175
7.4.2. Uses and Gratifications and Expectancy Theory 178
7.4.3. Uncertainty Management Theory, etc. 184
7.4.4. Other Objectivist Theories 185
7.5. Interpretivist Research Paradigms 187
7.5.1. Constructivist, Activity Theory, and Sense-making 187
7.5.2. Social Constructionism and Discourse Analysis 190
7.5.3. Phenomenology 192
7.5.4. Other Interpretivist Paradigms 192
7.6. Mapping the Theoretical Influences on Authors 194
7.7. Summary 196
Recommended for Further Reading 197
PART 4: METHODS FOR STUDYING INFORMATION
BEHAVIOR
8. The Research Process 201
8.1. Relating Theory to Methodology 201
8.1.1. Why We Need Methods 202
8.1.2. Techniques of Measurement and Analysis 204
8.2. Basic Considerations in Research 205
8.2.1. Stages of Research 205
8.2.2. Induction and Deduction 207
8.2.3. Validity and Reliability 208
8.2.4. Purpose, Units, and Time 211
8.2.5. Ethics in Research 213
8.3. Summary 216
Recommended for Further Reading 218
9. Methods: Examples by Type 221
9.1. Types and Examples of Methods 222
9.1.1. The Case Study: Analyzing an Analyst 222
9.1.2. Laboratory Experiments: Shopping for Cars 227
9.1.3. Field Experiments: Reading the Label 232
9.1.4. Postal Surveys: Information Needs and
Issue Relevance 235
9.1.5. E-mail and Web Surveys: Studying Scholars 238
9.1.6. Brief Interviews: Studies of Everyday Folks 240
9.1.7. Intensive Interviews: The Lives of Janitors
and Brothers 246
9.1.8. Focus Group Interviews: Doctors and Nurses Search 250
9.1.9. Network Analysis: Mongols and Managers 252
9.1.10. Discourse Analysis: Repertoires and Practices 253
9.1.11. Diaries and Experience Sampling: Incidents
and Alarms 254
9.1.12. Unobtrusive Approaches: Historical Analysis 257
9.1.13. Unobtrusive Approaches: Content Analysis 260
9.1.14. Mixed/Multiple Methods 262
9.1.15. Meta-Analysis 264
9.2. Summary 265
Recommended for Further Reading 266
PART 5: RESEARCH RESULTS AND REFLECTIONS
10. Reviewing the Research: Its History, Size, and Topics 271
10.1. Overview of Part Five 271
10.1.1. The History of Studying Information Behavior 272
10.1.2. Estimating the Size of the Literature 274
10.1.3. Contexts and Categories 277
10.1.4. Choosing Examples of Studies 280
10.2. Summary 282
Recommended for Further Reading 283
11. Research by Occupation 285
11.1. By Occupational Category 285
[1.1.1. Scientists and Engineers 287
1.1.2. Social Scientists 294
1.1.3. Humanities Scholars 297
1.1.4. Health Care Providers 301
1.1.5. Managers 309
1.1.6. Journalists 313
1.1.7. Lawyers 315
1.1.8. Farmers 317
1.1.9. Other Occupations 318
11.2. Summary 321
Recommended for Further Reading 322
12. Research by Social Role and Demographic Group 325
12.1. Two Other Ways of Studying People 326
12.2. By Role 326
12.2.1. Citizen or Voter 328
12.2.2. Consumer 333
12.2.3. Hobbyist 336
12.2.4. Gatekeeper 338
12.2.5. Patient 340
12.2.6. Students 346
12.2.7. Other Roles 348
12.3. By Demographic Group 349
12.3.1. Age 349
12.3.2. Racial and Ethnolinguistic Minorities 355
12.3.3. Socioeconomic Status 357
12.3.4. Other Demographic Groups 360
12.4. Summary 362
Recommended for Further Reading 362
13. Reviewing, Critiquing, Concluding 365
13.1. Reviewing 365
13.2. Critiquing 368
13.2.1. A History of Complaint 368
13.2.2. Other Considerations 370
13.3. Conclusions and Trends 373
13.3.1. Eight Lessons of Information Behavior Research 375
13.3.2. Trends and Final Thoughts 378
Recommended for Further Reading 379
Appendix A: Glossary 381
Appendix B: Questions for Discussion and Application 393
References 407
Subject Index 481
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| title | Looking for information a survey of research on information seeking, needs, and behavior |
| title_auth | Looking for information a survey of research on information seeking, needs, and behavior |
| title_exact_search | Looking for information a survey of research on information seeking, needs, and behavior |
| title_full | Looking for information a survey of research on information seeking, needs, and behavior ed. by Donald O. Case |
| title_fullStr | Looking for information a survey of research on information seeking, needs, and behavior ed. by Donald O. Case |
| title_full_unstemmed | Looking for information a survey of research on information seeking, needs, and behavior ed. by Donald O. Case |
| title_short | Looking for information |
| title_sort | looking for information a survey of research on information seeking needs and behavior |
| title_sub | a survey of research on information seeking, needs, and behavior |
| topic | Information behavior Information behavior / Research Human information processing Searching behavior Information retrieval Recherche (DE-588)4121560-6 gnd Strategie (DE-588)4057952-9 gnd Informationsbedarf (DE-588)4026911-5 gnd Information Retrieval (DE-588)4072803-1 gnd Informations- und Dokumentationswissenschaft (DE-588)4128313-2 gnd |
| topic_facet | Information behavior Information behavior / Research Human information processing Searching behavior Information retrieval Recherche Strategie Informationsbedarf Information Retrieval Informations- und Dokumentationswissenschaft |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025143167&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT casedonaldowen lookingforinformationasurveyofresearchoninformationseekingneedsandbehavior |