Identifying hidden needs: creating breakthrough products

Too many new products fail. New products which are hard to differentiate from existing products won't capture the customer's imagination. The failure is due to a poor understanding of customers' needs. Companies need to take a radical approach to identifying customers' real needs...

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Bibliographic Details
Main Authors: Goffin, Keith 1956- (Author), Lemke, Fred (Author), Koners, Ursula (Author)
Format: Electronic eBook
Language:English
Published: Basingstoke Palgrave Macmillan 2010
Subjects:
Online Access:UBR01
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Summary:Too many new products fail. New products which are hard to differentiate from existing products won't capture the customer's imagination. The failure is due to a poor understanding of customers' needs. Companies need to take a radical approach to identifying customers' real needs, and this book demonstrates innovative ways to achieve this
Physical Description:1 Online-Ressource (XXIV, 261 S.) graph. Darst.
Format:Document
ISBN:9780230294486

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