The organizational master plan handbook: a catalyst for performance planning and results
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boca Raton, Fla. [u.a.]
CRC Press
c2012
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXXIV, 241 S. Ill., graph. Darst. |
| ISBN: | 9781439878774 |
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| 245 | 1 | 0 | |a The organizational master plan handbook |b a catalyst for performance planning and results |c H. James Harrington, Frank Voehl |
| 264 | 1 | |a Boca Raton, Fla. [u.a.] |b CRC Press |c c2012 | |
| 300 | |a XXXIV, 241 S. |b Ill., graph. Darst. | ||
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| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Strategic planning | |
| 650 | 4 | |a Organizational change | |
| 650 | 4 | |a Organizational effectiveness | |
| 650 | 4 | |a Industrial productivity | |
| 700 | 1 | |a Voehl, Frank |d 1946- |e Verfasser |0 (DE-588)172822378 |4 aut | |
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Datensatz im Suchindex
| _version_ | 1804149062412271616 |
|---|---|
| adam_text | Titel: The organizational master plan handbook
Autor: Harrington, H. James
Jahr: 2012
Contents
Management Handbooks for Results................................................xiii
Preface.................................................................................................xvii
Acknowledgments............................................................................xxiii
About the Authors..............................................................................xxv
Other Books by H. James Harrington and Frank Voehl.................xxxi
Chapter 1 Overview of the Problem...................................................1
Organizational Plans...................................................................9
Terms...........................................................................................10
Parts of the Organizational Master Plan.................................10
The Organizational Alignment Cycle......................................12
Policy Deployment (Hoshin Kanri)........................................15
Chapter 2 What s in an Effective Planning Process?......................19
Implementers as Planners........................................................20
The Customer Is King...............................................................22
How to Get Customer Requirements......................................22
Focus Groups...................................................................23
In-Depth Interviews (IDIs)...........................................23
Observational Interviews...............................................24
Projective Testing............................................................24
Leading-Edge Groups.....................................................24
Surveys.............................................................................25
Understanding Your Customer s Interface.............................25
Example of Customer-Focused CEO......................................26
Market Focus..............................................................................26
Organizational Master Plan Drivers........................................27
Chapter 3 The Organizational Master Plan.....................................31
Introduction to the Organizational Master Plan...................31
Introduction to Strategic Planning.........................................34
The Organizational Master Plan Overview............................36
Contents
Management Handbooks for Results................................................xiii
Preface.................................................................................................xvii
Acknowledgments............................................................................xxiii
About the Authors..............................................................................xxv
Other Books by H. James Harrington and Frank Voehl.................xxxi
Chapter 1 Overview of the Problem...................................................1
Organizational Plans...................................................................9
Terms...........................................................................................10
Parts of the Organizational Master Plan.................................10
The Organizational Alignment Cycle......................................12
Policy Deployment (Hoshin Kanri)........................................15
Chapter 2 What s in an Effective Planning Process?......................19
Implementers as Planners........................................................20
The Customer Is King...............................................................22
How to Get Customer Requirements......................................22
Focus Groups...................................................................23
In-Depth Interviews (IDIs)...........................................23
Observational Interviews...............................................24
Projective Testing............................................................24
Leading-Edge Groups.....................................................24
Surveys.............................................................................25
Understanding Your Customer s Interface.............................25
Example of Customer-Focused CEO......................................26
Market Focus..............................................................................26
Organizational Master Plan Drivers........................................27
Chapter 3 The Organizational Master Plan.....................................31
Introduction to the Organizational Master Plan...................31
Introduction to Strategic Planning.........................................34
The Organizational Master Plan Overview............................36
Setting Direction........................................................................38
Defining Expectations (Measurements)................................40
Defining Actions.......................................................................42
Summary....................................................................................43
Chapter 4 Change Management as Part of the Organizational
Master Plan.......................................................................45
Can the Organization Handle the Required Change?.........48
Implementation History Assessment.....................................48
Chapter 5 Trend Analysis..................................................................51
Trend Outcomes........................................................................52
Trend Implementation Challenges..........................................53
Major Trends Affecting the Organizational
Master Planning.................................................55
Chapter 6 The Business Planning Process.......................................57
Overview.....................................................................................57
Component 1: Appraising Your Current Position.................58
Component 2: A Strategic Vision Is the Core of Your
Business Plan..................................................................60
Defining Strategic Vision: The Core of the
Business Plan......................................................61
The Role of the Quality Policy and Quality System....65
What Do I Need to Measure?.......................................66
Designing Your Organization s Quality System..........67
The Business Case for Quality......................................68
Managing Your Organization s Supply Chain............68
Component 3: Think Competitively throughout Your
Plan...................................................................................69
Market Segmentation.....................................................70
Consumer Analysis.........................................................70
Component 4: The Operating Plan as a Production
System...............................................................................74
Component 5: A Well-Thought-Out Financial Plan.............76
Business Plan Pitfalls.................................................................77
Business Plan Software: Pros and Cons..................................81
Outline of a Typical Business Plan..........................................82
Chapter 7 The Strategic Business Planning Process.......................85
Approach to Developing a Strategic Business Plan..............86
Activity 1: Define the Strategy Scope and Time
Frames................................................................88
Planning Tool 1: Organizational Planning
Analysis...............................................90
Activity 2: Define the Assumptions..............................91
Activity 3: Review the Mission, Vision, and Value
Statements...........................................................93
Reviewing the Mission Statement....................94
Review the Long-Range Vision Statement.....95
Review the Value Statement.............................97
Activity 4: Define the Short-Term Vision..................101
Activity 5: Define Core Competencies and
Capabilities.......................................................103
Activity 6: Risk Analysis...............................................104
Activity 7: Critical Success Factors.............................106
Activity 8: Setting Objectives and Goals....................106
Organizational Objectives..............................107
Performance Goals..........................................109
Activity 9: Developing Strategies................................110
Defining Actions..............................................113
Activity 10: Develop Tactics for Each Strategy.........113
Summary...................................................................................114
Chapter 8 Strategic Improvement Plan..........................................117
Introduction.............................................................................117
Strategic Business Plans versus Strategic Improvement
Plans................................................................................119
Why Do You Need a Strategic Improvement Plan?............119
What Creates Your Organization s Culture?.........................121
Planning and the Learning Organization............................123
Developing a Strategic Improvement Plan...........................125
Phase I: Assessment of the Organization..................126
Phase II: Develop Vision Statements for Each of
theKBDs..........................................................126
Phase III: Develop a Set of Performance Goals.......126
Phase IV: Defining Desired Behaviors......................126
Phase V: Preparing Three- to Five-Year
Improvement Plans for Each of the
Vision Statements............................................127
Assessment of Today s Personalities......................................127
How Do You Change an Organization s Personality?.........130
Key Business Drivers/Controllable Factors..........................131
Preparing Key Business Driver Vision Statements..............132
Key Change Area: Management Support/
Leadership.........................................................133
Organized Labor Involvement....................................135
Stakeholder Involvement.............................................135
Preparing the Final Vision Statements.......................136
Setting Performance Improvement Goals............................138
Desired Behavior and Habit Patterns....................................140
Improvement Plans for Each KBD........................................142
Factors Impacting the KBD Improvement Plans......143
Difference between Planning and Problem Solving... 145
Developing Individual KBD........................................146
The Strategic Improvement Plan Checklist..........................149
Making the Improvement Process Work..............................150
Summary of Strategic Improvement Plan............................151
Chapter 9 Developing the Strategic Plan.......................................153
Combining the Strategic Business Plan and the
Strategic Improvement Plans.......................................153
Creating the Strategic Plan.....................................................155
Summary...................................................................................157
Chapter 10 The Operating Plan........................................................161
Overview...................................................................................161
Prologue....................................................................................163
The Old and the New..............................................................167
Preparing the Annual Operating Plan..................................168
Activity 1: Define Annual Operating Plan
Ground Rules and Assumptions....................169
Assessing Your Current Position...................171
Identification of Annual Performance Goals ... 172
Attainable Goals...............................................172
Activity 2: Prepare Proposed Resource Request.......174
Activity 3: Present Proposed Resource Request
to the Annual Operating Plan Review
Committee........................................................176
Activity 4: Present the Resource Request and
Projected Incomes to the Executive Team.... 177
Activity 5: Revise the Resource Request Based
upon the Executive Team Inputs...................178
Activity 6: Review and Approve the Revised
Resource Request by the Executive Team.....178
Activity 7: Present the Annual Operating Plan
to the Board of Directors and Get Its
Approval............................................................178
Activity 8: Send Approved Related Parts of the
Annual Operating Plan to Individual
Departments.....................................................179
Activity 9: Prepare Individual Performance Plans
for the Employees............................................179
How to Develop the Annual Operating Plan for a Small
Organization..................................................................180
Three Characteristics of an Effective Annual Operating
Plan.................................................................................181
Rolling Operating Plan...........................................................182
The Compromise.....................................................................185
Summary...................................................................................186
Epilogue....................................................................................188
Chapter 11 Organizational Master Plan Summary.........................191
Introduction.............................................................................191
Talk.................................................................................192
Training..........................................................................192
Time...............................................................................193
Tools................................................................................193
Teamwork.......................................................................193
Traceability.....................................................................194
Communicating the Organizational Master Plan...............195
Develop the Format, Content, and Plan Structure..............196
Implementation Issues............................................................199
Summing It All Up..................................................................201
Appendix A: Definitions and Abbreviations....................................205
Appendix B: Improvement Tools.......................................................213
Appendix C: Problem Analysis Cycle...............................................229
Summary..................................................................................234
Index....................................................................................................235
|
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| author | Harrington, H. James Voehl, Frank 1946- |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| dewey-search | 658.4/01 |
| dewey-sort | 3658.4 11 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
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| isbn | 9781439878774 |
| language | English |
| lccn | 2011046924 |
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| physical | XXXIV, 241 S. Ill., graph. Darst. |
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| spelling | Harrington, H. James Verfasser (DE-588)138543259 aut The organizational master plan handbook a catalyst for performance planning and results H. James Harrington, Frank Voehl Boca Raton, Fla. [u.a.] CRC Press c2012 XXXIV, 241 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Strategic planning Organizational change Organizational effectiveness Industrial productivity Voehl, Frank 1946- Verfasser (DE-588)172822378 aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024965101&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Harrington, H. James Voehl, Frank 1946- The organizational master plan handbook a catalyst for performance planning and results Strategic planning Organizational change Organizational effectiveness Industrial productivity |
| title | The organizational master plan handbook a catalyst for performance planning and results |
| title_auth | The organizational master plan handbook a catalyst for performance planning and results |
| title_exact_search | The organizational master plan handbook a catalyst for performance planning and results |
| title_full | The organizational master plan handbook a catalyst for performance planning and results H. James Harrington, Frank Voehl |
| title_fullStr | The organizational master plan handbook a catalyst for performance planning and results H. James Harrington, Frank Voehl |
| title_full_unstemmed | The organizational master plan handbook a catalyst for performance planning and results H. James Harrington, Frank Voehl |
| title_short | The organizational master plan handbook |
| title_sort | the organizational master plan handbook a catalyst for performance planning and results |
| title_sub | a catalyst for performance planning and results |
| topic | Strategic planning Organizational change Organizational effectiveness Industrial productivity |
| topic_facet | Strategic planning Organizational change Organizational effectiveness Industrial productivity |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024965101&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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