Engaging public sector clients: from service-delivery to co-production
Gespeichert in:
Bibliographische Detailangaben
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Basingstoke [England] Palgrave Macmillan 2009
Schlagworte:
Beschreibung:Includes bibliographical references (p. 227-255) and index
The co-production concept -- Clients in the public sector -- Legal compliance, regulation, and co-production -- Theoretical constructs and methodology -- Postal service customers as co-producers -- Long-term unemployed people as co-producers -- Taxpayers as co-producers -- Client co-production : an exchange perspective -- Managing for client co-production -- Implications
Beschreibung:1 Online-Ressource (xiv, 261 p.) 23 cm
ISBN:9780230223769
0230223761

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