The art of community: [building the New Age of participation]
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Sebastopol, CA
O'Reilly
2012
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | XXIV, 539 S. |
| ISBN: | 9781449312060 1449312063 |
Internformat
MARC
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Datensatz im Suchindex
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| adam_text |
Titel: The art of community
Autor: Bacon, Jono
Jahr: 2012
CONTENTS
FOREWORDFROM THE FIRST EDITION ix
FOREWORD xi
PREFACE xv
THE ART OF COMMUNITY 1
Collaboration-Driuen Ethos 2
The Essence ofCommunity H
The Basisof Communication 8
Unwrapping Opportunity 10
A Community Manager: Becoming the Community 13
Moving Forward 19
PLANNING YOUR COMMUNITY 21
Planning for Success 21
Teams: The Building Blocks of Belonging 31
Designing Your Community 41
Filling Oui the Plan 53
Pulling Together the Threads 56
Documenting Your Strategy 62
Financially Supporting Your Community 63
Wrapping Up 68
COMMUNICATINGCLEARLY 71
He Said, She Said 72
Building Your Communication Channels 73
Leading by Example 81
Summary 96
PROCESSES:SIMPLE ISSUSTAINABLE 97
Eyes on the Prize 99
Building Gréa t Processes 101
Assessing Needs 108
Getting Buy-ln for Your Processes 119
The On-Ramp: Creating Collaborative Processes 122
Process Reassessment 129
Moving On 131
SUPPORTING WORKFLOW WITH TOOLS AND DATA 133
Understanding Your Workflow 134
Building Créât Infrastructure 113
Auoiding Resource Fetishism 147
Technical Considérations 148
Building and Maintaining Transparency 152
Regular Workflow Assessment 156
Moving On 157
6 SOCIAL MEDIA 159
Don't Be That Guy/Girl 160
Being Social 162
Social Media Services in a Nutshell 163
Harnessing Social Media 170
Social Media on Your Terms 186
7 BUILDING BUZZ 195
Mindshare 196
The Building Blocks ofBuzz 198
SettingUp Your Base 204
The Buzz Cycle 210
BuzzTargets 217
Building Alliances 223
Events and Conférences 231
Summary 244
8 MEASURING COMMUNITY 245
Community Self-Reflection 246
The Foundations of Feedback 247
Hooks'n'Data 248
Anonymity and Privacy 264
Moving On 268
9 MANAGING AND TRACKING WORK 269
Credibility and the Need to Track Progress 270
The Importance of Tracking Our Work 271
What We Need ro Manage 278
Tracking Projects 278
Tracking Growth and Décline 294
Tracking Healfh 301
Reacting to Community Concerns 306
Moving On 309
10 GOVERNANCE 311
Accountability 313
Governance Does Not Suck 313
Governance and Community 314
The Case for Governance 315
Learning from the Leaders 321
Setting Up a Community Council 326
Ubuntu Governance Example 346
Expanding Governance 360
Summary 365
11 HANDLINGCONFLICTANDRELATIONSHIPS 367
The Nature of the Beast 368
The Calm Before the Storm 370
The Conflict Resolution Process 381
Dealing with Burnout 396
Handling Absence 401
Handling Bereavement 402
Summary 402
12 CREATING AND RUNNING EVENTS 405
Building Family Values 406
Events 407
Getting Organized 409
Organizing Physical Events 412
Getting Sponsorship 428
Case Study: The Ubuntu Developer Summit 434
Organizing Online Events 453
Summary 462
13 HIRING A COMMUNITY MANAGER 465
Why Community Building Has Become a Big Business 467
The Rôle of a Community Manager in the Corporation 468
Managing Your Community Manager 476
Summary 481
11 COMMUNITY CASE BOOK 483
Linus Torvalds, Linux 484
Mike Shinoda, Linkin Park 486
Mârten Mickos, MySQL and Eucalyptus 489
Mike Linksvayer, Creative Commons 492
Tim O'Reilly, O'Reilly Media 495
Carolyn Mellor, X.commerce, PayPal, and eBay 498
llan Rabinovitch, Southern California Linux Expo 500
Richard Esguerra, Humble Indie Bundle 506
Mark Bussler, Classic Game Room 508
Mary Colvig, Mozilla 510
Dries Buytaert, Drupal andAcquia 513
James Spafford, Media Molécule 516
15 ONWARDANDUPWARD 521
Building Our Own Community 522
The Community Leadership Summit 523
Keeping in Touch 525
INDEX 527 |
| any_adam_object | 1 |
| author | Bacon, Jono |
| author_facet | Bacon, Jono |
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| author_sort | Bacon, Jono |
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| building | Verbundindex |
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| dewey-full | 004 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 004 - Computer science |
| dewey-raw | 004 |
| dewey-search | 004 |
| dewey-sort | 14 |
| dewey-tens | 000 - Computer science, information, general works |
| discipline | Allgemeines Informatik |
| edition | 2. ed. |
| format | Book |
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