Key performance indicators: the 75 measures every manager needs to know
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Harlow, England ; Munich [u.a.]
Pearson
2012
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXVIII, 347 S. graph. Darst. |
| ISBN: | 9780273750116 0273750119 |
Internformat
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| 300 | |a XXVIII, 347 S. |b graph. Darst. | ||
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| 650 | 4 | |a Performance standards | |
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Datensatz im Suchindex
| _version_ | 1804148894658985984 |
|---|---|
| adam_text | KEY PERFORMANCE INDICATORS
/ MARR, BERNARD
: 2012
TABLE OF CONTENTS / INHALTSVERZEICHNIS
INTRODUCTION
FINANCIAL PERSPECTIVE
NET PROFIT
NET PROFIT MARGIN
GROSS PROFIT MARGIN
OPERATING PROFIT MARGIN
REVENUE GROWTH RATE
TOTAL SHAREHOLDER RETURN (TSR)
ECONOMIC VALUE ADDED (EVA)
RETURN ON INVESTMENT (ROI)
RETURN ON CAPITAL EMPLOYED (ROCE)
RETURN ON ASSETS (ROA)
RETURN ON EQUITY (ROE)
DEBT-TO-EQUITY (D/E) RATIO
CASH CONVERSION CYCLE (CCC)
WORKING CAPITAL RATIO
OPERATING EXPENSE RATIO (OER)
CAPEX TO SALES RATIO
PRICE/EARNINGS RATIO (P/E RATIO)
PART TWOCUSTOMER PERSPECTIVE
NET PROMOTER SCORE (NPS)
CUSTOMER RETENTION RATE
CUSTOMER SATISFACTION INDEX
CUSTOMER PROFITABILITY SCORE
CUSTOMER LIFETIME VALUE
CUSTOMER TURNOVER RATE
CUSTOMER ENGAGEMENT
CUSTOMER COMPLAINTS
PART THREEMARKETING AND SALES PERSPECTIVE
MARKET GROWTH RATE
RELATIVE MARKET SHARE
BRAND EQUITY
COST PER LEAD.
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
|
| any_adam_object | 1 |
| author | Marr, Bernard |
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| author_facet | Marr, Bernard |
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| bvnumber | BV039930357 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5549 |
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| callnumber-search | HF5549.5.P37 |
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| ctrlnum | (OCoLC)785834089 (DE-599)BVBBV039930357 |
| dewey-full | 658.4/013 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/013 |
| dewey-search | 658.4/013 |
| dewey-sort | 3658.4 213 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
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| id | DE-604.BV039930357 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:14:23Z |
| institution | BVB |
| isbn | 9780273750116 0273750119 |
| language | English |
| lccn | 2011050789 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024788633 |
| oclc_num | 785834089 |
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| owner_facet | DE-1050 DE-91 DE-BY-TUM DE-91G DE-BY-TUM DE-19 DE-BY-UBM DE-860 |
| physical | XXVIII, 347 S. graph. Darst. |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Pearson |
| record_format | marc |
| spelling | Marr, Bernard Verfasser (DE-588)1072724308 aut Key performance indicators the 75 measures every manager needs to know Bernard Marr seventy-five 1. publ. Harlow, England ; Munich [u.a.] Pearson 2012 XXVIII, 347 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Performance technology Management Performance standards Organizational effectiveness Leistungsmessung (DE-588)4167290-2 gnd rswk-swf Controlling (DE-588)4070102-5 gnd rswk-swf Kennzahl (DE-588)4114166-0 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Kennzahlensystem (DE-588)4199312-3 gnd rswk-swf Betriebliche Kennzahl (DE-588)4069378-8 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Leistungsmessung (DE-588)4167290-2 s Betriebliche Kennzahl (DE-588)4069378-8 s DE-604 Controlling (DE-588)4070102-5 s Kennzahlensystem (DE-588)4199312-3 s Kennzahl (DE-588)4114166-0 s LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024788633&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Marr, Bernard Key performance indicators the 75 measures every manager needs to know Performance technology Management Performance standards Organizational effectiveness Leistungsmessung (DE-588)4167290-2 gnd Controlling (DE-588)4070102-5 gnd Kennzahl (DE-588)4114166-0 gnd Unternehmen (DE-588)4061963-1 gnd Kennzahlensystem (DE-588)4199312-3 gnd Betriebliche Kennzahl (DE-588)4069378-8 gnd |
| subject_GND | (DE-588)4167290-2 (DE-588)4070102-5 (DE-588)4114166-0 (DE-588)4061963-1 (DE-588)4199312-3 (DE-588)4069378-8 |
| title | Key performance indicators the 75 measures every manager needs to know |
| title_alt | seventy-five |
| title_auth | Key performance indicators the 75 measures every manager needs to know |
| title_exact_search | Key performance indicators the 75 measures every manager needs to know |
| title_full | Key performance indicators the 75 measures every manager needs to know Bernard Marr |
| title_fullStr | Key performance indicators the 75 measures every manager needs to know Bernard Marr |
| title_full_unstemmed | Key performance indicators the 75 measures every manager needs to know Bernard Marr |
| title_short | Key performance indicators |
| title_sort | key performance indicators the 75 measures every manager needs to know |
| title_sub | the 75 measures every manager needs to know |
| topic | Performance technology Management Performance standards Organizational effectiveness Leistungsmessung (DE-588)4167290-2 gnd Controlling (DE-588)4070102-5 gnd Kennzahl (DE-588)4114166-0 gnd Unternehmen (DE-588)4061963-1 gnd Kennzahlensystem (DE-588)4199312-3 gnd Betriebliche Kennzahl (DE-588)4069378-8 gnd |
| topic_facet | Performance technology Management Performance standards Organizational effectiveness Leistungsmessung Controlling Kennzahl Unternehmen Kennzahlensystem Betriebliche Kennzahl |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024788633&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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