Customer service: a practical approach
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ [u.a.]
Pearson
2013
|
| Ausgabe: | 6. ed., International ed. |
| Schriftenreihe: | Always learning
|
| Schlagworte: | |
| Beschreibung: | Includes index. |
| Beschreibung: | XV, 175 S. |
| ISBN: | 9780132974349 0132974347 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV039878973 | ||
| 003 | DE-604 | ||
| 005 | 20120906 | ||
| 007 | t | ||
| 008 | 120209s2013 xxu |||| 00||| eng d | ||
| 010 | |a 2011030926 | ||
| 020 | |a 9780132974349 |c alk. paper |9 978-0-13-297434-9 | ||
| 020 | |a 0132974347 |c alk. paper |9 0-13-297434-7 | ||
| 035 | |a (OCoLC)743040566 | ||
| 035 | |a (DE-599)BVBBV039878973 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c US | ||
| 049 | |a DE-1050 |a DE-11 | ||
| 050 | 0 | |a HF5415.5 | |
| 082 | 0 | |a 658.8/12 | |
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 100 | 1 | |a Harris, Elaine K. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Customer service |b a practical approach |c Elaine K. Harris |
| 250 | |a 6. ed., International ed. | ||
| 264 | 1 | |a Upper Saddle River, NJ [u.a.] |b Pearson |c 2013 | |
| 300 | |a XV, 175 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Always learning | |
| 500 | |a Includes index. | ||
| 650 | 4 | |a Customer services | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-024738122 | ||
Datensatz im Suchindex
| _version_ | 1804148823278223360 |
|---|---|
| any_adam_object | |
| author | Harris, Elaine K. |
| author_facet | Harris, Elaine K. |
| author_role | aut |
| author_sort | Harris, Elaine K. |
| author_variant | e k h ek ekh |
| building | Verbundindex |
| bvnumber | BV039878973 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)743040566 (DE-599)BVBBV039878973 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 6. ed., International ed. |
| format | Book |
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| id | DE-604.BV039878973 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:13:15Z |
| institution | BVB |
| isbn | 9780132974349 0132974347 |
| language | English |
| lccn | 2011030926 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024738122 |
| oclc_num | 743040566 |
| open_access_boolean | |
| owner | DE-1050 DE-11 |
| owner_facet | DE-1050 DE-11 |
| physical | XV, 175 S. |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | Pearson |
| record_format | marc |
| series2 | Always learning |
| spelling | Harris, Elaine K. Verfasser aut Customer service a practical approach Elaine K. Harris 6. ed., International ed. Upper Saddle River, NJ [u.a.] Pearson 2013 XV, 175 S. txt rdacontent n rdamedia nc rdacarrier Always learning Includes index. Customer services |
| spellingShingle | Harris, Elaine K. Customer service a practical approach Customer services |
| title | Customer service a practical approach |
| title_auth | Customer service a practical approach |
| title_exact_search | Customer service a practical approach |
| title_full | Customer service a practical approach Elaine K. Harris |
| title_fullStr | Customer service a practical approach Elaine K. Harris |
| title_full_unstemmed | Customer service a practical approach Elaine K. Harris |
| title_short | Customer service |
| title_sort | customer service a practical approach |
| title_sub | a practical approach |
| topic | Customer services |
| topic_facet | Customer services |
| work_keys_str_mv | AT harriselainek customerserviceapracticalapproach |