Industrial and organizational psychology: research and practice
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Singapore
Wiley
2012
|
| Ausgabe: | 6. ed., internat. student version |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXI, 441 S. Ill., graph. Darst. |
| ISBN: | 9781118092279 |
Internformat
MARC
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| 100 | 1 | |a Spector, Paul E. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Industrial and organizational psychology |b research and practice |c Paul E. Spector |
| 250 | |a 6. ed., internat. student version | ||
| 264 | 1 | |a Singapore |b Wiley |c 2012 | |
| 300 | |a XXI, 441 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
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| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Psychology, Industrial | |
| 650 | 4 | |a Personnel management | |
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Datensatz im Suchindex
| _version_ | 1804148796748201984 |
|---|---|
| adam_text | Brief Contents
PART
I
INTRODUCTION
*■
CHAPTER
1
Introduction
3
*■
CHAPTER
2
Research Methods
¡η
I/O
Psychology
20
PART II
ASSESSMENT OF JOBS,
PERFORMANCE, AND PEOPLE
-
CHAPTER
3
Job Analysis
49
5
CHAPTER
4
Performance Appraisal
74
*■
CHAPTER
5
Assessment Methods for Selection
and Placement
101
PART III
SELECTING AND TRAINING
EMPLOYEES
►
CHAPTER
6
Selecting Employees
131
*-
CHAPTER
7
Training
161
PART IV
THE INDIVIDUAL AND THE
ORGANIZATION
*
CHAPTER
8
Theories of Employee Motivation
187
*■
CHAPTER
9
Feelings About Work: Job Attitudes and
Emotions
209
»
CHAPTER
IO
Productive and Counterproductive
Employee Behavior
238
*■
CHAPTER
11
Occupational Health Psychology
263
PART V
THE SOCIAL CONTEXT OF WORK
*■
CHAPTER
12
Work Groups and Work Teams
295
►
CHAPTER
13
Leadership and Power in Organizations
319
*·
CHAPTER
14
Organizational Development
and Theory
346
References
367
Glossary
407
Author Index
421
Subject Index
431
Contents
PART I
INTRODUCTION
*·
CHAPTER
1
Introduction
3
What Is I/O Psychology?
5
Activities and Settings of I/O Psychologists
6
I/O Psychology as a Profession
8
I/O Psychology as a Science
8
History of the Field of I/O Psychology
10
I/O Psychology Beyond the United States and United Kingdom
13
What It Takes to Become an I/O Psychologist
14
Internet Resources for I/O Psychologists and Students
16
Ethics of the I/O Field
16
Humanitarian Work Psychology
18
Chapter Summary
18
*■
CHAPTER
2
Research Methods in I/O Psychology
20
Research Questions
22
Important Research Design Concepts
23
Variables
23
Research Setting
24
Generalizability
24
Control
25
Random Assignment and Random Selection
26
Confounding
26
Research Designs
27
Experiments
27
Survey Designs
28
Observational Designs
29
Qualitative Studies
30
Measurement
30
Classical Measurement Theory
31
Reliability
32
Validity
33
Statistics
35
Descriptive Statistics
35
Measures of Central Tendency and Dispersion
35
xiii
xiv
ρ
Contents
Correlation
36
Regression
39
Inferential Statistics
40
Meta-Analysis
42
Mediator and Moderator Variables
43
Ethics of Research
43
Chapter Summary
44
PART II
ASSESSMENT OF JOBS, PERFORMANCE, AND PEOPLE
*■
CHAPTER
3
Job Analysis
49
What Is Job Analysis?
50
The Job-Oriented Approach
51
The Person-Oriented Approach
53
Purposes of Job Analysis
53
Career Development
54
Legal Issues
54
Performance Appraisal
55
Selection
56
Training
56
Vocational Counseling
56
Research
57
How Job Analysis Information Is Collected
57
Who Provides the Information?
58
Approaches to Collecting Job Analysis Information
58
Perform Job
58
Observe Employees Working
58
Interview Employees
59
Administer a Questionnaire
59
Multiple Approaches
59
Methods of Job Analysis
59
Job Components Inventory
59
Functional Job Analysis
61
Occupational Information Network
62
Position Analysis Questionnaire
62
Task Inventory
64
Choosing a Job Analysis Method
66
Job Analysis Methods for Work Teams
66
Reliability and Validity of Job Analysis Information
67
Reliability
67
Validity
67
Job Evaluation
68
Comparable Worth
70
Chapter Summary
70
Contents · xv
í*
CHAPTER
4
Performance Appraisal
74
Why Do We Appraise Employees?
75
Administrative Decisions
75
Employee Development and Feedback
76
Research
76
Performance Criteria
76
Characteristics of Criteria
77
Actual Versus Theoretical Criterion
77
Contamination, Deficiency, and Relevance
77
Level of Specificity
79
Criterion Complexity
79
Dynamic Criteria
81
Contextual Performance
81
Methods for Assessing Job Performance
81
Objective Measures of Job Performance
82
Subjective Measures of Job Performance
84
Graphic Rating Forms
84
Behavior-Focused Rating Forms
85
Development of Behavior-Focused Forms
87
Cognitive Processes Underlying Ratings
88
Models of the Rating Process
88
Content of Subordinate Effectiveness
89
Rater Bias and Error
90
Halo Errors
90
Distributional Errors
91
Control of Rater Bias and Error
91
Error-Resistant Forms to Assess Performance
92
Rater Training to Reduce Errors
92
Other Factors That Influence Job Performance Ratings
94
SőO-Degree
Feedback
95
The Impact of Technology on Performance Appraisal
96
Ilegal
Issues in Performance Appraisal
96
Chapter Summary
98
**
CHAPTER
5
Assessment Methods for Selection and Placement
101
Job-Related Characteristics
103
Psychological Tests
103
Characteristics of Tests
104
Group Versus Individually Administered Tests
104
Closed-Ended Versus Open-Ended Tests
104
Paper-and-Pencil Versus Performance Tests
105
Power Versus Speed Tests
105
Ability Tests
105
Cognitive Ability Tests
105
Psychomotor Ability Tests
106
Knowledge and
ЅкШ
Tests
107
xvi *■ Contents
Personality Tests 109
Emotional
Intelligence
Tests 111
Integrity
Tests 112
Vocational Interest
Tests 113
Drug Testing
114
Biographical
Information 114
Interviews 116
Work Samples
119
Assessment
Centers 120
Electronic
Assessment
124
Electronic Administration
of Psychological
Tests 124
Computer
Adaptive Testing
126
Chapter Summary
126
PART III
SELECTING AND TRAINING EMPLOYEES
>
CHAPTER
6
Selecting Employees
131
The Planning of Human Resource Needs
133
Recruiting Applicants
134
Selecting Employees
136
How Do Organizations Select Employees?
137
Conducting a Validation Study
138
Step
1:
Conduct a Job Analysis
138
Step
2:
Specify Job Performance Criteria
139
Step
3:
Choose Predictors
139
Step
4:
Validate the Predictors
140
Step
5:
Cross-Validate
140
Validity Generalization
141
How Predictor Information Is Used for Selection
141
Multiple Hurdles
141
Regression Approach
142
Alternatives to Conducting Validation Studies
145
Getting Applicants to Accept and Keep Jobs Offered
145
The Utility of Scientific Selection
147
How Valid Selection Devices Work
148
Baserate 148
Selection Ratio
148
Validity
149
How Valid Predictors Increase Success Rates
149
Computing the Utility of Scientific Selection
150
International Differences in Selection Practices
152
Legal Issues
152
Legal Selection in the United States
153
Uniform Guidelines on Employee Selection
154
Essential Functions and Reasonable Accommodation
156
Contents
«¡
xvii
Affirmative
Action
156
Legal
Selection Outside the United States
157
Chapter Summary
158
»
CHAPTER
7
Training
161
Needs Assessment
162
Objectives
163
Training Design
164
Trainee Characteristics
165
Design Factors That Affect Transfer of Training
165
Feedback
165
General Principles
166
Identical Elements
166
Overlearning
166
Sequencing of Training Sessions
168
Work Environment
169
Training Methods
170
Audiovisual Instruction
170
Autoinstruction
171
Conference
171
Lecture
171
Modeling
171
On-the-Job Training
172
Role-Playing
172
Simulations
172
Electronic Training
172
Mentoring
173
Executive Coaching
175
Delivery of a Training Program
175
Evaluation of a Training Program
176
Set Criteria
176
Choose Design
178
Pretest-Posttest
179
Control Group
179
Choose Measures of the Criteria
180
Collect Data
180
Analyze and Interpret Data
180
Chapter Summary
181
PART IV
THE INDIVIDUAL AND THE ORGANIZATION
*
CHAPTER
8
Theories of Employee Motivation
187
What Is Motivation?
188
Work Motivation Theories
188
xviii ■· Contents
Need Theories
189
Need Hierarchy Theory
190
Two-Factor Theory
191
Reinforcement Theory
191
Expectancy Theory
193
Self-Efficacy Theory
195
Justice Theories
198
Goal-Setting Theory
201
Control Theory
203
Action Theory
204
Chapter Summary
206
CHAPTER
9
Feelings About Work: Job Attitudes and Emotions
209
The Nature of Job Satisfaction
210
How People Feel About Their Jobs
211
The Assessment of Job Satisfaction
213
Job Descriptive Index
(JDI)
213
Minnesota Satisfaction Questionnaire (MSQ)
215
Job in General Scale (JIG)
215
Is Global Satisfaction the Sum of Facets?
216
Antecedents of Job Satisfaction
216
Environmental Antecedents of Job Satisfaction
217
Job Characteristics
217
Pay
220
Justice
220
Personal Antecedents of Job Satisfaction
221
Personality
221
Gender
223
Age
223
Cultural and Ethnic Differences
224
Person-Job Fit
224
Potential Effects of Job Satisfaction
226
Job Satisfaction and Job Performance
226
Job Satisfaction and Turnover
227
Job Satisfaction and Absence
227
Health and Weil-Being
227
Job and Life Satisfaction
228
Organizational Commitment
228
Assessment of Organizational Commitment
230
Organizational Commitment and Other Variables
231
Emotions at Work
233
Causes and Consequences of Emotions at Work
233
Emotional Labor
234
Chapter Summary
235
Contents
ч
xix
►
CHAPTER
10
Productive and Counterproductive Employee Behavior
238
Productive Behavior: Task Performance
239
Ability and Task Performance
240
Motivation and Task Performance
240
Personal Characteristics and Task Performance
241
The Big Five
and Task Performance
241
Locus of Control and Performance
242
Age and Performance
243
Environmental Conditions and Task Performance
243
Job Characteristics and Task Performance
244
Incentive Systems and Performance
245
Design of Technology
246
Displays and Controls
246
Computer-Human Interaction
248
Organizational Constraints
250
Organizational Citizenship Behavior (OCB)
251
Counterproductive Work Behavior: Withdrawal
252
Absence
253
Lateness
254
Turnover
255
Counterproductive Work Behavior: Aggression, Sabotage, and Theft
257
Labor Unrest and Strikes
260
Chapter Summary
260
*>
CHAPTER
11
Occupational Health Psychology
263
Occupational Health and Safety
265
Accidents and Safety
265
Infectious Disease Exposure
268
Loud Noise
269
Musculoskeletal Disorders (MSDs)
270
Harmful Substance Exposure
272
Workplace Violence
272
Work Schedules
274
Night Shifts
274
Long Shifts
276
Flexible Work Schedules
277
Occupational Stress
277
The Occupational Stress Process
278
Job
Stressors 279
Role Ambiguity and Role Conflict
280
Workload
281
Social
Stressors 281
Organizational Politics
283
Control
283
xx
w
Contents
Machine Pacing
285
The Demand/Control Model
286
Alcohol as a Coping Mechanism
287
Work-Family Conflict
287
Burnout
288
Chapter Summary
290
PART V
THE SOCIAL CONTEXT OF WORK
CHAPTER
12
Work Groups and Work Teams
295
Work Groups Versus Work Teams
297
Virtual Teams
297
Important Group and Team Concepts
298
Roles
298
Norms
298
Group Cohesiveness
299
Team Conflict
300
Process Loss
300
Team Commitment
300
Team Mental Model
302
Group and Team Performance
302
Performance in the Presence of Others
302
Group Versus Individual Performance on Additive Tasks
303
Brainstorming
305
Group Problem Solving
306
Group Decision Making
306
Group Polarization
307
Groupthink
308
Team Innovation
310
Team KSAOs
310
Group Diversity
311
Interventions With Work Groups in Organizations
312
Autonomous Work Teams
312
Quality Circles
314
Team Building
315
Chapter Summary
316
CHAPTER
13
Leadership and Power in Organizations
319
What Is Leadership?
320
Sources of Influence and Power
321
French and Raven s
(1959)
Bases of Power
321
Yukl s
(1989)
Sources of Political Power
322
Political Skill
323
Contents xxi
Abuse of Supervisory Power: Sexual and Ethnic Harassment
323
Approaches to the Understanding of Leadership
325
The Trait Approach
326
The Leader Behavior Approach
327
Fiedler s Contingency Theory
330
Path-Goal Theory
332
Leader-Member Exchange (LMX) Theory
334
Transformational Leadership Theory
335
Vroom-Yetton Model
337
Women in Leadership Positions
339
Gender and Leadership Style
340
Cross-Cultural Issues in Leadership
341
Chapter Summary
343
«
CHAPTER
14
Organizational Development and Theory
346
Organizational Development
347
Employee Acceptance of Change
348
Management by Objectives
349
Survey Feedback
351
Team Building
352
T-Group
352
Effectiveness of
OD
Programs
353
Organizational Theories
353
Bureaucracy Theory
354
Division of Labor
354
Delegation of Authority
355
Span of Control
355
Une
Versus Staff
356
Theory X/Theory
Y
356
Open System Theory
358
Sociotechnical Systems Theory
360
Comparison of the Theories
363
Chapter Summary
364
References
367
Glossary
407
Author Index
421
Subject Index
431
|
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| edition | 6. ed., internat. student version |
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| genre | (DE-588)4123623-3 Lehrbuch gnd-content |
| genre_facet | Lehrbuch |
| id | DE-604.BV039859139 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:12:50Z |
| institution | BVB |
| isbn | 9781118092279 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024718728 |
| oclc_num | 780104768 |
| open_access_boolean | |
| owner | DE-29 DE-91 DE-BY-TUM DE-473 DE-BY-UBG DE-M347 |
| owner_facet | DE-29 DE-91 DE-BY-TUM DE-473 DE-BY-UBG DE-M347 |
| physical | XXI, 441 S. Ill., graph. Darst. |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Wiley |
| record_format | marc |
| spelling | Spector, Paul E. Verfasser aut Industrial and organizational psychology research and practice Paul E. Spector 6. ed., internat. student version Singapore Wiley 2012 XXI, 441 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Psychology, Industrial Personnel management PSYCHOLOGY / Industrial & Organizational Psychology bisacsh Organisationspsychologie (DE-588)4043786-3 gnd rswk-swf Wirtschaftspsychologie (DE-588)4066506-9 gnd rswk-swf Betriebspsychologie (DE-588)4135098-4 gnd rswk-swf Industriepsychologie (DE-588)4135097-2 gnd rswk-swf Personalpolitik (DE-588)4045269-4 gnd rswk-swf Arbeitspsychologie (DE-588)4002767-3 gnd rswk-swf Personalpsychologie (DE-588)4784219-2 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Industriepsychologie (DE-588)4135097-2 s Organisationspsychologie (DE-588)4043786-3 s Personalpolitik (DE-588)4045269-4 s 1\p DE-604 Arbeitspsychologie (DE-588)4002767-3 s 2\p DE-604 Betriebspsychologie (DE-588)4135098-4 s 3\p DE-604 Wirtschaftspsychologie (DE-588)4066506-9 s 4\p DE-604 Personalpsychologie (DE-588)4784219-2 s 5\p DE-604 Digitalisierung UB Bamberg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024718728&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 4\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 5\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Spector, Paul E. Industrial and organizational psychology research and practice Psychology, Industrial Personnel management PSYCHOLOGY / Industrial & Organizational Psychology bisacsh Organisationspsychologie (DE-588)4043786-3 gnd Wirtschaftspsychologie (DE-588)4066506-9 gnd Betriebspsychologie (DE-588)4135098-4 gnd Industriepsychologie (DE-588)4135097-2 gnd Personalpolitik (DE-588)4045269-4 gnd Arbeitspsychologie (DE-588)4002767-3 gnd Personalpsychologie (DE-588)4784219-2 gnd |
| subject_GND | (DE-588)4043786-3 (DE-588)4066506-9 (DE-588)4135098-4 (DE-588)4135097-2 (DE-588)4045269-4 (DE-588)4002767-3 (DE-588)4784219-2 (DE-588)4123623-3 |
| title | Industrial and organizational psychology research and practice |
| title_auth | Industrial and organizational psychology research and practice |
| title_exact_search | Industrial and organizational psychology research and practice |
| title_full | Industrial and organizational psychology research and practice Paul E. Spector |
| title_fullStr | Industrial and organizational psychology research and practice Paul E. Spector |
| title_full_unstemmed | Industrial and organizational psychology research and practice Paul E. Spector |
| title_short | Industrial and organizational psychology |
| title_sort | industrial and organizational psychology research and practice |
| title_sub | research and practice |
| topic | Psychology, Industrial Personnel management PSYCHOLOGY / Industrial & Organizational Psychology bisacsh Organisationspsychologie (DE-588)4043786-3 gnd Wirtschaftspsychologie (DE-588)4066506-9 gnd Betriebspsychologie (DE-588)4135098-4 gnd Industriepsychologie (DE-588)4135097-2 gnd Personalpolitik (DE-588)4045269-4 gnd Arbeitspsychologie (DE-588)4002767-3 gnd Personalpsychologie (DE-588)4784219-2 gnd |
| topic_facet | Psychology, Industrial Personnel management PSYCHOLOGY / Industrial & Organizational Psychology Organisationspsychologie Wirtschaftspsychologie Betriebspsychologie Industriepsychologie Personalpolitik Arbeitspsychologie Personalpsychologie Lehrbuch |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024718728&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT spectorpaule industrialandorganizationalpsychologyresearchandpractice |