Verfügbarkeit: Organizational behavior

Organizational behavior:

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Bibliographische Detailangaben
Format:	Buch
Sprache:	English
Veröffentlicht:	Hoboken, N.J. Wiley 2012
Ausgabe:	12. ed., international student version
Schlagworte:	Organizational behavior Management Organisationsverhalten
Online-Zugang:	Inhaltsverzeichnis Klappentext
Beschreibung:	Includes bibliographical references and index
Beschreibung:	Getr. Zählung
ISBN:	9781118092316 1118092317

Internformat

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Datensatz im Suchindex

_version_	1804148771445014528
adam_text	J . ¿ ¿, /ъагс / Organizational Behavior Today Individual Behavior and Performance Teams and Teamwork Ία, геу Influence Processes and Leadership /n / Organizational Context OB Skills Workbook OB Module Online 1 Introducing Organizational Behavior 3 2 Individual Differences, Values, and Diversity 25 3 Emotions, Attitudes, and Job Satisfaction 53 4 Perception, Attribution, and Learning 75 5 Motivation Theories 101 6 Motivation and Performance 121 7 Teams in Organizations 145 8 Teamwork and Team Performance 169 9 Decision Making and Creativity 195 10 Conflict and Negotiation 219 11 Communication and Collaboration 241 12 Power and Politics 263 13 Leadership Essentials 291 14 Leadership Challenges and Organizational Change 319 15 Organizational Culture and Innovation 347 16 Organizational Goals and Structures 373 17 Strategy, Technology, and Organizational Design 399 Learning Style Inventory W-9 Student Leadership Practices Inventory W-13 Self-Assessment Portfolio W-33 Team and Experiential Exercises W-55 Cases for Critical Thinking W-99 Research Methods in OB Human Resource Management Stress Management xviii : / Organizational Behavior Today / 1 Introducing Organizational Behavior з Introducing Organizational Behavior 4 Why Organizational Behavior Is Important 4 Scientific Foundations of Organizational Behavior 4 Organizational Behavior in a Changing World 6 Organizations as Work Settings 8 Organizational Behavior in Context 9 Organizational Environments and Stakeholders 9 Diversity and Multiculturalism 10 Management and Leadership 11 Managerial Activities and Roles 12 Managerial Skills 13 Leadership in Organizations 14 Ethical Management and Leadership 16 Learning about Organizational Behavior 17 Learning from Experience 18 Learning Styles 18 Learning Guide to Organizational Behavior 12/ E 19 / Study Guide 20 / Individual Behavior and Performance 2 Individual Differences, Values, and Diversity 25 Individual Differences 26 Self-Awareness and Awareness of Others 26 Components of Self 26 Nature versus Nurture 27 Personality 29 Big Five Personality Traits 29 Social Traits 29 Personal Conception Traits 31 Emotional Adjustment Traits 34 Personality and Stress 35 Sources of Stress 35 Outcomes of Stress 36 Managing Stress 37 Values 38 Sources of Values 38 Personal Values 39 Cultures Values 40 Diversity 42 Importance of Diversity 42 Types of Diversity 42 Challenges in Managing Diversity 47 ofUet г Study Guide 48 3 Emotions, Attitudes, and Job Satisfaction 53 Understanding Emotions and Moods 54 The Nature of Emotions 54 Emotional Intelligence 54 Types of Emotions 56 The Nature of Moods 56 How Emotions and Moods Influence Behavior 57 Emotion and Mood Contagion 58 Emotional Labor 58 Cultural Aspects of Emotions and Moods 59 Emotions and Moods as Affective Events 60 How Attitudes Influence Behavior 60 Components of Attitudes 61 Linking Attitudes and Behavior 62 Attitudes and Cognitive Consistency 62 Types of Job Attitudes 62 Job Satisfaction and Its Importance 63 Components of Job Satisfaction 64 Job Satisfaction Trends 65 How Job Satisfaction Influences Work Behavior 66 Linking Job Satisfaction and Job Performance 67 L·//* .ι Study Guide 70 4 Perception, Attribution, and Learning 75 The Perception Process 76 Factors Influencing Perception 76 Information Processing and the Perception Process 78 Perception, Impression Management, and Social Media 80 Common Perceptual Distortions 81 Stereotypes 81 Halo Effects 83 Selective Perception 83 Projection 84 xix xx Contents Contrast Effects 84 Self-Fulfilling Prophecies 85 Perception, Attribution, and Social Learning 86 Importance of Attributions 86 Attribution Errors 87 Attribution and Social Learning 87 Learning by Reinforcement 89 Operant Conditioning and the Law of Effect 89 Positive Reinforcement 90 Negative Reinforcement 94 Punishment 94 Extinction 94 Reinforcement Pros and Cons 95 * y Study Guide 95 Performance Measurement Methods 128 Performance Measurement Errors 131 Motivation and Job Design 131 Scientific Management 132 Job Enlargement and Job Rotation 133 Job Enrichment 133 Job Characteristics Model 134 Alternative Work Schedules 136 Compressed Workweeks 137 Flexible Working Hours 137 Job Sharing 138 Telecommuting 138 Part-Time Work 138 ¿ Study Guide 139 5 Motivation Theories 101 What Is Motivation? 102 Motivation Defined 102 Types of Motivation Theories 102 Needs Theories of Motivation 103 Hierarchy of Needs Theory 103 ERG Theory 104 Acquired Needs Theory 104 Two-Factor Theory 106 Equity Theory of Motivation 107 Equity and Social Comparisons 107 Equity Theory Predictions and Findings 108 Equity and Organizational Justice 109 Expectancy Theory of Motivation 111 Expectancy Terms and Concepts 111 Expectancy Theory Predictions 111 Expectancy Implications and Research 112 Goal-Setting Theory of Motivation 112 Motivational Properties of Goals 113 Goal-Setting Guidelines 113 Goal Setting and the Management Process 115 Study Guide 116 6 Motivation and Performance 121 Motivation and Rewards 122 Integrated Model of Motivation 122 Intrinsic and Extrinsic Rewards 122 Pay for Performance 124 Motivation and Performance Management 127 Performance Management Process 127 уъаъсз Teams and Teamwork 7 Teams in Organizations 145 Teams in Organizations 146 Teams and Teamwork 146 What Teams Do 147 Organizations as Networks of Teams 147 Cross-Functional and Problem-Solving Teams 149 Self-Managing Teams 150 Virtual Teams 151 Team Effectiveness 152 Criteria of an Effective Team 152 Synergy and Team Benefits 153 Social Facilitation 153 Social Loafing and Team Problems 153 Stages of Team Development 156 Forming Stage 156 Storming Stage 156 Norming Stage 157 Performing Stage 157 Adjourning Stage 158 Understanding Teams at Work 158 Open Systems Model of Teams 158 Team Resources and Setting 159 Nature of the Team Task 160 Team Size 160 Membership Composition of the Team 161 Diversity and Team Performance 162 Team Processes 164 oŁu^^/ Study Guide 164 Contents xxi б Teamwork and Team Performance 1В9 High Performance Teams 170 Characteristics of High-Performance Teams 170 The Team-Building Process 171 Team-Building Alternatives 172 Improving Team Processes 173 Entry of New Members 174 Task and Maintenance Leadership 174 Roles and Role Dynamics 175 Team Norms 176 Team Cohesiveness 179 Inter-Team Dynamics 180 Improving Team Communications 182 Communication Networks 183 Proxemics and Use of Space 184 Communication Technologies 184 Improving Team Decisions 185 Ways Teams Make Decisions 185 Assets and Liabilities of Team Decisions 187 Groupthink Symptoms and Remedies 188 Team Decision Techniques 189 ŕ^Mfeí s Study Guide 190 9 Decision Making and Creativity 195 The Decision-Making Process 196 Steps in Decision Making 196 Ethical Reasoning and Decision Making 197 Types of Decisions 200 Decision Environments 201 Risk Management in Decision Making 202 Decision-Making Models 202 Classical Decision Model 203 Behavioral Decision Model 203 Systematic and Intuitive Thinking 204 Decision-Making Traps and Issues 205 Judgmental Heuristics 205 Decision Biases 206 Knowing When to Decide 206 Knowing Who to Involve 207 Knowing When to Quit 209 Creativity in Decision Making 211 Stages of Creative Thinking 211 Personal Creativity Drivers 212 Team Creativity Drivers 212 у Study Guide 214 10 Conflict and Negotiation 219 Conflict in Organizations 220 Types of Conflict 220 Levels of Conflict 220 Functional and Dysfunctional Conflict 222 Culture and Conflict 223 Conflict Management 224 Stages of Conflict 224 Hierarchical Causes of Conflict 225 Contextual Causes of Conflict 225 Indirect Conflict Management Strategies 226 Direct Conflict Management Strategies 228 Negotiation 230 Negotiation Goals and Outcomes 230 Ethical Aspects of Negotiation 232 Organizational Settings for Negotiation 232 Negotiation Strategies 232 Approaches to Distributive Negotiation 233 How to Gain Integrative Agreements 234 Common Negotiation Pitfalls 235 Third-Party Roles in Negotiation 235 /o Study Guide 237 ¿HVi/ý Influence Processes and Leadership 11 Communication and Collaboration 241 The Nature of Communication 242 The Communication Process 242 Feedback and Communication 243 Nonverbal Communication 244 Interpersonal Communication 245 Communication Barriers 245 Active Listening 246 Cross-Cultural Communication 248 Organizational Communication 251 Communication Channels 251 Communication Flows 252 Status Effects 255 Collaborative Work Environments 255 Collaboration Technologies 255 Interactional Transparency 256 Supportive Communication Principles 257 > // Study Guide 258 xxii Contents 12 Power and Politics 2бз Power and Influence 264 Interdependence, Legitimacy, and Power 264 Obedience 265 Acceptance of Authority and the Zone of Indifference 266 Sources of Power and Influence 268 Position Power 268 Personal Power 270 Power and Influence Capacity 272 Relational Influence Techniques 274 Empowerment 275 Keys to Empowerment 275 Power as an Expanding Pie 276 From Empowerment to Valuing People 277 Organizational Politics 278 Traditions of Organizational Politics 278 Politics of Self-Protection 281 Politics and Governance 283 Oùfét /2 Study Guide 286 13 Leadership Essentials 291 Leadership 292 Managers versus Leaders 292 Trait Leadership Perspectives 293 Behavioral Leadership Perspectives 294 Situational Contingency Leadership 296 Fiedler s Leadership Contingency View 296 Path-Goal View of Leadership 300 Hersey and Blanchard Situational Leadership Model 301 Substitutes for Leadership 304 Follower-Centered Approaches 305 Implicit Leadership Theories (ILTs) 305 Implicit Followership Theories 307 Inspirational and Relational Leadership Perspectives 309 Charismatic Leadership 309 Transactional and Transformational Leadership 310 Leader-Member Exchange Theory 313 /з Study Guide 314 14 Leadership Challenges and Organizational Change 319 Moral Leadership 320 Authentic Leadership 320 Spiritual Leadership 320 Servant Leadership 322 Ethical Leadership 323 Shared Leadership 324 Shared Leadership in Work Teams 324 Shared Leadership and Self-Leadership 326 Leadership across Cultures 327 The GLOBE Perspective 328 Leadership Aspects and Culture 329 Culturally Endorsed Leadership Matches 330 Universally Endorsed Aspects of Leadership 331 Leading Organizational Change 332 Contexts for Leadership Action 332 Leaders as Change Agents 335 Planned Change Strategies 338 Resistance to Change 339 /j Study Guide 342 ¿ttibtà Organizational Context 15 Organizational Culture and Innovation 347 Organizational Culture 348 Functions of Organizational Culture 348 Subcultures and Countercultures 350 National Culture and Corporate Culture 351 Understanding Organizational Cultures 353 Layers of Cultural Analysis 353 Stories, Rites, Rituals, and Symbols 354 Cultural Rules and Roles 355 Shared Values, Meanings, and Organizational Myths 356 Innovation in Organizations 360 The Process of Innovation 361 Product and Process Innovations 362 Balancing Exploration and Exploitation 364 Managing Organizational Culture and Innovation 365 Management Philosophy and Strategy 365 Building, Reinforcing, and Changing Culture 366 Tensions Between Cultural Stability and Innovation 367 /s Study Guide 368 16 Organizational Goals and Structures 37з Organizational Goals 374 Societal Goals 374 Output Goals 375 Systems Goals 375 Hierarchy and Control 377 Organizations as Hierarchies 377 Controls Are a Basic Feature 380 Centralization and Decentralization 383 Organizing and Coordinating Work 384 Traditional Types of Departments 385 Coordination 388 Bureaucracy and Beyond 392 Mechanistic Structures and the Machine Bureaucracy 392 Organic Structures and the Professional Bureaucracy 393 Hybrid Structures 393 * /-iStudy Guide 394 17 Strategy, Technology, and Organizational Design 399 Strategy and Organizational Learning 400 Strategy 400 Organizational Learning 401 Linking Strategy and Organizational Learning 403 Strategy and Organizational Design 404 Organizational Design and Strategic Decisions 404 Organizational Design, Age, and Growth 405 Smaller Size and the Simple Design 406 Technology and Organizational Design 408 Operations Technology and Organizational Design 408 Adhocracy as a Design Option for Innovation and Learning 409 Information Technology and Organizational Design 411 Environment and Organizational Design 413 Environmental Complexity 414 Using Networks and Alliances 415 Strategic Leadership of the Whole Organization 416 Strategic Leadership and the Challenges at Multiple Levels 416 Developing a Top-Management Team 417 Using Top-Management Leadership Skills 419 OCpé* ,7 Study Guide 421 OB Skills Workbook w-i Learning Style Inventory W-9 Student Leadership Practices Inventory W-13 Self-Assessment Portfolio W-33 Team and Experiential Exercises W-55 Cases for Critical Thinking W-99 Glossary G-1 Self-Test Answers SM Notes N-i Photo Credits PC-1 Organization Index 01-1 Name Index Ni-i Subject Index Si-1 Organizational Behavior 12th Edition connects concepts with applications and is the clearest, most current and applicable text on organizational behavior today, helping students understand how they can thrive in the world of work. Through experiential exercises and activities that ask students to evaluate themselves as leaders and colleagues, students are encouraged to reflect, grow, and understand how they can contribute their professional and social environments. In addition, the 12th Edition continues to emphasize global ·: . : Case studies in the International Student Version include: • Twitter s impact on the Iranian elections • Nobel Prize winner Muhammad Yunus and microfinance • Pepsi s overhaul under Indra Nooyi • Facebook co-founder Eduardo Saverin • Nintendo s evolution into a market-leading innovator ^^^^^ Wiley PLUS for Organizational Behavior 1 2th Edition is a ^*w research-based,onlineenvironmentforeffective teaching F^ И И I ? η ancl learning. WileyPLUS builds students confidence # W becauseittakestheguessworkoutofstudyingbyproviding ™ ^^ ^^ students with a clear roadmap: what to do, how to do it, www.wileyplus.com Qnd ¡f fney djd ¡f гјдп\|_ Authorized for sale in Europe, Asia, Africa and the Middle East Only This book is authorized for sale in Europe, Asia, Africa and the Middle East only and may not be exported. Exportation from or importation of this book to another region without the Publisher s authorization is illegal and is a violation of the Publisher s rights. The Publisher may take legal action to enforce its rights. The Publisher may recover damages and costs, including but not limited to lost profits and attorney s fees, in the event legal action is required. ISBN : 978-1-118-09231-6 781118 092316 90000
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title	Organizational behavior
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title_full	Organizational behavior John R. Schermerhorn ...
title_fullStr	Organizational behavior John R. Schermerhorn ...
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