Productivity of services NextGen: beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany
Gespeichert in:
Weitere Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English French |
Veröffentlicht: |
Stuttgart
Fraunhofer-Verl.
2011
|
Schlagworte: | |
Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
Beschreibung: | Beitr. teilw. engl., teilw. franz. - Literaturangaben |
Beschreibung: | 245 S. 22 cm |
ISBN: | 9783839602973 3839602971 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV039770055 | ||
003 | DE-604 | ||
005 | 20120202 | ||
007 | t | ||
008 | 111220s2011 gw |||| 10||| eng d | ||
015 | |a 11,N44 |2 dnb | ||
015 | |a 11,A49 |2 dnb | ||
016 | 7 | |a 1016445598 |2 DE-101 | |
020 | |a 9783839602973 |c kart. : EUR 50.00 (DE), EUR 51.40 (AT), sfr 79.00 (freier Pr.) |9 978-3-8396-0297-3 | ||
020 | |a 3839602971 |9 3-8396-0297-1 | ||
024 | 3 | |a 9783839602973 | |
035 | |a (OCoLC)767879101 | ||
035 | |a (DE-599)DNB1016445598 | ||
040 | |a DE-604 |b ger |e rakddb | ||
041 | 0 | |a eng |a fre | |
044 | |a gw |c XA-DE-BW | ||
049 | |a DE-12 | ||
082 | 0 | |a 338.06 |2 22/ger | |
082 | 0 | |a 338.4 |2 22/ger | |
084 | |a 330 |2 sdnb | ||
245 | 1 | 0 | |a Productivity of services NextGen |b beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany |c Walter Ganz ... (eds.) |
264 | 1 | |a Stuttgart |b Fraunhofer-Verl. |c 2011 | |
300 | |a 245 S. |c 22 cm | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Beitr. teilw. engl., teilw. franz. - Literaturangaben | ||
650 | 0 | 7 | |a Produktivität |0 (DE-588)4047364-8 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
655 | 7 | |0 (DE-588)1071861417 |a Konferenzschrift |y 2011 |z Hamburg |2 gnd-content | |
689 | 0 | 0 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 0 | 1 | |a Produktivität |0 (DE-588)4047364-8 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Ganz, Walter |d 1956- |0 (DE-588)115567747 |4 edt | |
710 | 2 | |a European Network for Research on Services |e Sonstige |0 (DE-588)10365279-6 |4 oth | |
856 | 4 | 2 | |m X:MVB |q text/html |u http://deposit.dnb.de/cgi-bin/dokserv?id=3900193&prov=M&dok_var=1&dok_ext=htm |3 Inhaltstext |
856 | 4 | 2 | |m DNB Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024631066&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-024631066 |
Datensatz im Suchindex
_version_ | 1809403912671723520 |
---|---|
adam_text |
IMAGE 1
CONTENT
3 RESER 2011 - PROGRAMME AND ABSTRACTS 13 TOWARDS BROADER MEASUREMENT OF
SERVICE PRODUCTIVITY I - MODELS AND
APPROACHES 14 COMPARING EFFICIENCY IN MARKET SERVICES, INSIGHTS FROM
STOCHASTIC FRONTIER ANALYSIS 16 SERVICE PRODUCTIVITY - TOWARDS AN
UNDERSTANDING OF PERFORMANCE DETERMINANTS IN SERVICES 17 IDENTIFICATION
OF DETERMINANTS AND DEVELOPMENT OF A MODEL OF PRODUCTIVITY
IN THE SERVICES SECTOR 19 SERVICE PRODUCTIVITY: A LITERATURE REVIEW AND
RESEARCH AGENDA 21 NOT BEYOND OUTPUT-INPUT!! EVIDENCE ON
SERVICES PRODUCTIVITY CHANGE FROM INPUT- OUTPUT MODELS 23 VALUE CREATION
IN COMPLEX PRIVATE SERVICE SYSTEMS I - INNOVATION ASPECTS 24 SERVRISK -
SERVICE MANAGEMENT WITHOUT
INNOVATION RISKS 25 THE BUSINESS MODEL AS A TOOL OF IMPROVING VALUE
CREATION IN COMPLEX PRIVATE SERVICE SYSTEM - CASE: VALUE
NETWORK OF ELECTRIC MOBILITY
27 IDENTIFYING OPPORTUNITIES FOR SERVICE PRODUCTIVITY IMPROVEMENT USING
A BUSINESS MODEL LENS - LESSONS FROM CORPORATE EDUCATION SERVICES
29 A VALUE CHAIN APPROACH TO UNDERSTANDING THE COMPLEXITY OF INNOVATION
AND PRODUCTIVITY IN BUSINESS AND PROFESSIONAL SERVICES
31 PRODUCTIVITY RELATED ASPECTS IN PUBLIC SERVICE PROVISION I - HEALTH
SECTOR PERSPECTIVES
32 CHANGES IN HOSPITAL EFFICIENCY AFTER PRIVATIZATION 33 PRODUCTIVITY IN
GERMAN NURSING HOMES
34 ON THE USE OF HEALTH CARE RESOURCES ACROSS COUNTRIES: OF INPUTS,
OUTPUTS AND OUTCOMES 36 PROFESSIONAL SERVICES AND POLICY SUPPORT
FOR THE DEVELOPMENT OF MEDICAL TECHNOLOGY 37 STRUCTURAL EFFECTS ON THE
SERVICE ECONOMY I - NATIONAL AND
INTERNATIONAL ASPECTS 38 MANAGING THE JAPANESE SERVICE INDUSTRY -
LOCATION, COMPETITIVENESS AND INTERNATIONALIZATION
39 SERVICE INNOVATION THROUGH INTERNATIONALIZATION 41 PRODUCTIVE SYSTEMS
OF SMALL COUNTRIES OF THE EU: THE TERTIARY INPUT-OUTPUT
PERSPECTIVE
42 ANALYSIS OF LEGISLATIVE RESTRICTIVENESS ON PUBLIC SERVICES IN
REPUBLIC OF SLOVENIA 45 PRODUCTIVITY AS A KEY ELEMENT OF NEW SERVICE
PARADIGMS I - CONCEPTUAL
APPROACHES 46 INDUSTRIAL SERVICE LIFECYCLE MANAGEMENT -A
"SECRETTREASURE" FOR MANUFACTURING COMPANIES TO RAISE THEIR SERVICE
PRODUCTIVITY
47 IS THE CONCEPT OF SERVICE PRODUCTIVITY COMPATIBLE WITH THE FRAMEWORK
OF SERVICE-DOMINANT LOGIC?
49 PERFORMANCE MEASUREMENT IN SERVICE- DOMINANT LOGIC BASED PRODUCTIVITY
50 RELATIVE BENCHMARKING PERFORMANCE IN THE SERVICES SECTOR: A MALMQUIST
INDEX
APPROACHING EXERCISE 53 PRODUCTIVITY IN THE HEALTH SYSTEM I 54
SERVICE4HEALTH - INCREASING PRODUCTIVITY IN GERMAN HOSPITALS: WHICH ROLE
DO
DIVERSITY ASPECTS PLAY?
56 TOWARD A MEASUREMENT OF THE PUBLIC SERVICES PRODUCTIVITY
BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/1016445598
DIGITALISIERT DURCH
IMAGE 2
58 R&D AND INNOVATION IN SERVICES: CASE
STUDIES IN UNIVERSITY HOSPITALS IN BRAZIL AND FRANCE 61 PRODUCTIVITY AND
ICT SOLUTIONS I 62 GENERAL CHALLENGES AND APPROACHES TO INCREASE THE
EFFICIENCY OF E-SERVICES -
PRACTICE NOTES 63 METHOD OF COLLECTING AND CATEGORISING PERFORMANCE
INDICATORS TO MEASURE THE PRODUCTIVITY OF MODULAR SERVICES USING AN
IT TOOL
65 TOWARDS A FIELD-DATA-DRIVEN PRODUCTIVITY ANALYSIS AND PLANNING SYSTEM
FOR INDUSTRIAL SERVICE 67 ENHANCING SERVICE PRODUCTIVITY WITH
CUSTOMER INTEGRATION - A VIABLE CONNECTION 69 MANAGEMENT OF SERVICE
PRODUCTIVITY 70 TAKING A BPM LIFECYCLE VIEW ON SERVICE PRODUCTIVITY:
RESULTS FROM A LITERATURE ANALYSIS 72 SERVICE NAVIGATOR - A SME
PERSPECTIVE ON PRODUCTIVITY MANAGEMENT OF SERVICES 74 SERVICE
PRODUCTIVITY IN THE CONTEXT OF THE SERVICE LIFE CYCLE 75 VALUE DRIVEN
SERVICE INNOVATION: A FRAMEWORK FOR IDENTIFYING THE POTENTIAL DRIVERS OF
INNOVATION 77 PRODUCTIVITE DANS LES SERVICES ET L'INNOVATION 78
DURABILITE DES SERVICES ET PRODUCTIVITE DANS LES SERVICES : DES NOTIONS
DIFFICILEMENT COMPATIBLES 80 LA RECHERCHE DE PRODUCTIVITE DANS
L'HOTELLERIE INDEPENDANTE FRANCAISE : LE SITE WEB COMME INNOVATION
ORGANISATIONNELLE 83 TOWARDS BROADER MEASUREMENT OF SERVICE PRODUCTIVITY
II 84 BLOCKING MECHANISMS IN USER AND EMPLOYEE BASED SERVICE INNOVATION
85 MARKET ORIENTED DESIGN OF SERVICES: A USER-BASED PERSPECTIVE ON
LEARNING ENVIRONMENTS 86 CUSTOMER EXPERIENCE MANAGEMENT: A
CONCEPT TO MANAGE AND ASSESS SERVICE PERFORMANCE? - AN EXPLORATORY STUDY
88 SERVICES, GOODS AND BUSINESS CLIENT PRODUCTIVITY: LEARNING FROM
CONSTRUCTION 91 VALUE CREATION IN COMPLEX PRIVATE
SERVICE SYSTEMS II 92 A CASE STUDY ON THE MANAGEMENT CHALLENGES OF
RECIPROCAL INNOVATION
IMPULSES IN THE SPECIAL-PURPOSE MACHINERY INDUSTRY 93 WHAT IS THE VALUE
FOR THE RESIDENT?
CHARACTERISTICS OF SERVICE INNOVATIONS AMONG THE FINNISH HOUSING
CONCEPTS 95 BEYOND PRODUCTIVITY: REPUTATION BUILDING AND GATEKEEPING
PROCESSES IN THE VALUE
CREATION IN CULTURAL SERVICES - LEARNINGS FROM 10 CASE STUDIES IN 3
DIFFERENT CITIES 97 PRODUCTIVITY RELATED ASPECTS IN PUBLIC SERVICE
PROVISION II 98 WHO BENEFITS FROM AN INCREASED TREND
TOWARDS HIGHER PRODUCTIVITY WITHIN LA POSTE?
100 THE GRANTS AS A SOURCE TO FINANCE EDUCATION. POLISH CASE STUDY.
101 PRODUCTIVITY IN SERVICES: EVIDENCE FROM THE HOSPITAL SECTOR IN
GERMANY AND SPAIN 103 PUBLIC R&D: AN ANALYSIS OF SPATIAL INTERACTIONS
ACROSS EU 105 STRUCTURAL EFFECTS ON THE SERVICE
ECONOMY II 106 THE UNBALANCED GROWTH OF SERVICES IN DEVELOPING ECONOMIES
108 LOOKING INTO NATIONAL STANDARDS BODIES:
SERVICE PROVIDERS STANDARDIZING MORE THAN JUST SERVICES 109 MEASURING
THE IMPORTANCE OF PUBLIC AND PRIVATE SERVICES IN ECONOMIES
IMAGE 3
111 TECHNICAL EFFICIENCY OF SERVICE INDUSTRIES
IN THE OECD 113 PRODUCTIVITY AS A KEY ELEMENT OF NEW SERVICE PARADIGMS
II 114 DO WE NEED NEW THEORIES ON SERVICE
PRODUCTIVITY? - STATUS QUO AND IMPLICATIONS FROM CONTEMPORARY RESEARCH
116 A CONCEPTUAL MODEL ON THE PRODUCTIVITY OF COMPLEX SERVICES 118
CORPORATE SOCIAL RESPONSIBILITY IN
BUSINESS. A NEW PATH TO INCREASED PRODUCTIVITY? APPLICATION TO THE
SERVICES SECTOR 120 MORE PRODUCTIVE THROUGH CROSS-LINKING:
THE STATEGIC PARTNERSHIP "PRODUCTIVITY OF SERVICES" 123 PRODUCTIVITY AND
ICT SOLUTIONS II 124 THE SERVICE ENGINEERS' DECATHLON
125 MULTI-CRITERIA OPTIMIZATION OF SERVICE PRODUCTIVITY USING
EVOLUTIONARY ALGORITHM 128 INTEREST-BASED INTERNET ADVERTISING AND
PRIVACY CONCERN - HOW TO INCREASE THE
ACCEPTANCE OF A RISING MARKETING PHENOMENON
129 PRODUCTIVITY IN THE HEALTH SYSTEM II 130 CAPTURING AND MEASURING
QUALITY AND PRODUCTIVITY IN HEALTHCARE SERVICE SYSTEMS
132 PRODUCTIVITY OF TELEMEDICAL SERVICES: A STATE OF THE ART ANALYSIS OF
INPUT AND OUTPUT FACTORS 136 PUSHING AAL TECHNOLOGIES WITH
PRODUCTIVITY ORIENTED SERVICES - AN INNOVATIVE BUSINESS MODEL 139
ASPECTS OF PERFORMANCE MEASUREMENT
140 PRODUCTIVITY MEASUREMENT OF KNOWLEDGE- INTENSIVE SERVICES - TOWARDS
ADAPTABLE SERVICE PERFORMANCE EVALUATION SYSTEMS
142 MEASURING AND MANAGING SERVICE PERFORMANCE OF LUXURY STORES -
DEVELOPMENT OF A BALANCED SCORECARD
144 INCREASING SERVICE PRODUCTIVITY BY CHARACTERISTICS-DRIVEN
RECOMMENDATIONS FOR ACTION 146 FORMALIZATION AND PERFORMANCE IN NEW
SERVICE DEVELOPMENT: EMPIRICAL FINDINGS FROM GERMAN AND SWISS COMPANIES
147 SERVICE TRANSFER AS A CLOSING LINK BETWEEN SERVICE SCIENCE AND
PRACTICE 149 PRODUCTIVITY IN INDUSTRIAL SERVICES
150 MANAGING COMPLEX SERVICE PORTFOLIOS 151 IMOTRIS - INTERMODAL
TRANSPORT ROUTING INFORMATION SYSTEM 153 A STUDY ON THE PROCESS MODEL OF
KNOWLEDGE ABSORPTIVE CAPACITY: THE CASE OF SAMSUNG ELECTRONICS 154
LEVERAGE PRODUCTIVITY POTENTIALS IN SERVICE-ORIENTED PROCUREMENT
TRANSACTIONS: E-STANDARDS IN SERVICE PROCUREMENT PROCESSES 157
TRANSACTIONS / INTERACTIONS AND SERVICE PRODUCTIVITY
158 PRODUCTIVITY OF INTERACTIVE VALUE-CREATION IN MASS CUSTOMIZATION 161
CUSTOMER INTERACTION AND INNOVATION IN CREATIVE-INTENSIVE BUSINESS
SERVICES: A
FRAMEWORK FOR EXPLORING CO-INNOVATION IN ADVERTISING AGENCY-CLIENT
RELATIONSHIPS
163 ADDRESSING INFORMATION ASYMMETRY IN BUSINESS SERVICES MARKET 165
ENGINEERING SERVICE PRODUCTIVITY 166 AN ANALYSIS OF DEPLOYED METHODS FOR
THE
EFFICIENT DESIGN AND CREATION OF SUCCESSFUL SERVICE BUSINESS MODELS IN
THE HEALTH PREVENTION MARKET. A COMPARISON BETWEEN COMMON PRACTICES IN
MIDDLE
EAST AND GERMANY.
167 SUCCESS FACTORS IN NEW SERVICE DEVELOPMENT - A LITERATURE REVIEW
IMAGE 4
169 SERVICE DEVELOPMENT FOR PRODUCT SERVICES:
METHODS AND FIELD RESEARCH 171 SERVICE DEVELOPMENT TOOLS IN ACTION 173
INNOVATIVE APPROACHES IN
PRODUCTIVITY MEASUREMENT 174 SO SIMILAR SO DIFFERENT IN PRODUCTIVITY
TERMS: TOWARDS TAXONOMY OF SPANISH
SERVICE INDUSTRIES 175 STATIC AND DYNAMIC MALFUNCTIONING IN SERVICES. A
NON PARAMETRIC APPROACH 177 FUZZY PERFORMANCE MEASUREMENT AND
EVALUATION OF SERVICE PROCESSES 179 MEASURING SERVICE PRODUCTIVITY WITH
DATA ENVELOPMENT ANALYSIS (DEA) 181 PRODUCTIVITY MEASUREMENT FOR SERVICE
FIRMS
182 BUSINESS SERVICES AND PRODUCTIVITY IN THE SPANISH MANUFACTURING
FIRMS: DO THEY GO HAND IN HAND?
183 SYSTEMISING SERVICE CLASSIFICATIONS 185 ENTERPRISE PRODUCTIVITY
MEASUREMENT IN SERVICES BY OMAX (OBJECTIVE MATRIX) METHOD AND AN
APPLICATION WITH TURKISH
EMERGENCY SERVICE 186 CHALLENGES OF MEASURING SERVICE PRODUCTIVITY IN
INNOVATIVE, KNOWLEDGE-
INTENSIVE BUSINESS SERVICES 189 PRODUCTIVITY IN SELECTED SERVICE
INDUSTRIES 190 MEASUREMENT OF PRODUCTIVITY OF PROPERTY
SERVICES - AN EMPIRIC ANALYSIS OF THE STATUS QUO 192 MISCONCEPTIONS
ABOUT SERVICE PRODUCTIVITY: A MAJOR THREAT FOR THE
SUCCESS OF INTERNET START-UPS 193 A ROADMAP FOR THE DEVELOPMENT OF A
GENERIC B2B-SERVICE PRODUCTIVITY MODEL 194 CRUCIAL CAPABILITIES FOR
SUCCESSFUL SERVICE
TRANSITION
195 EMPLOYMENT AND GEOGRAPHIC ASPECTS OF SERVICE PRODUCTIVITY
196 KNOWLEDGE DYNAMICS IN SPACE AND TIME AND THE GEOGRAPHY OF STRUCTURAL
CHANGE.
A HISTORICAL REVIEW 197 EMPLOYMENT EFFECTS OF HOSPITAL PRIVATIZATION IN
GERMANY 199 ASSESSING THE FRONTLINE EMPLOYEES'
INTERACTION COMPETENCE: DEVELOPMENT OF THE FEIC-SCALE 201 SOURCING
STRATEGIES, CHANNELS AND GEOGRAPHIES IN THE INTERNATIONAL
RECRUITMENT OF HIGH SKILLED PERSONNEL WITHIN ENGINEERING OPERATIONS 203
TOWARDS BROADER MEASUREMENT OF SERVICE PRODUCTIVITY III 204
INNOVATIVENESS OF KNOWLEDGE INTENSIVE
BUSINESS SERVICES AS A FACTOR FOR PRODUCTIVITY 205 APPLYING THE DIN SPEC
77224 "ACHIEVING CUSTOMER DELIGHT THROUGH
SERVICE EXCELLENCE" AS A BENCHMARK FOR THE EFFECTIVENESS AND EFFICIENCY
OF SERVICE COMPANIES 206 MULTI-DIMENSIONAL MODEL FOR MEASURING
ORGANIZATIONAL INNOVATION IN SMES OF THE SERVICE SECTOR 208 SIMULATION
OF HUMAN BEHAVIOR IN KNOWLEDGE-INTENSIVE SERVICES
209 STRATEGIC APPROACHES TO SERVICE PRODUCTIVITY 210 CAN MODULARIZATION
IMPROVE THE FINANCIAL SERVICE INNOVATION
PERFORMANCE? A PERSPECTIVE OF STRATEGIC FLEXIBILITY 211 PURCHASING
SERVICES NOT DIRECT MATERIAL:
EVALUATING SUPPLIERS' PERFORMANCE IS NOT THAT EASY 213 CREATING
CONVERGENCE BY COMPLEMENTING THE SERVICITY EFFECTS OF EUROPEAN
INDICATORS AMONG REGIONS
IMAGE 5
215 A METHOD-ENGINEERING APPROACH TO
OBTAIN LONG-TERM KNOWLEDGE IN SERVICE PRODUCTIVITY MANAGEMENT 217
PRODUCTIVITY IN PERSONAL SERVICES 218 IMPACT-OUTCOME-VALUE. EXPLORATORY
THOUGHTS ABOUT THE PRODUCTIVITY OF PUBLIC SCIENTIFIC SERVICES 219
COCKPIT - A MULTI-DIMENSIONAL APPROACH TO ASSESS THE PRODUCTIVITY OF
SOCIAL SERVICES: DEVELOPMENT OF A TRIANGLE MEASUREMENT TOOL TO INTEGRATE
EFFICIENCY, PROCESS QUALITY AND PERCEIVED EFFECTIVENESS OF NEW
INTEGRATED HOME CARE SERVICE CONCEPTS
221 GOVERNANCE STRUCTURES AND PERSON RELATED SOCIAL SERVICES IN THE
GERMAN HEALTH CARE SYSTEM 223 DEVELOPING A COMPREHENSIVE SET OF INPUT
AND OUTPUT FACTORS FOR A KNOWLEDGE INTENSIVE SERVICE WITHIN A
PRODUCTIVITY MODEL FOR EDUCATIONAL SERVICES 225 POSTER SESSION 226 THE
IMPACT OF THE HEALTH CARE SYSTEM
FINANCING ON THE SUPPLY OF HEALTH CARE SERVICES IN LITHUANIA 229 A
METHOD FOR DETERMINING THE INTERACTION PRODUCTIVITY AND INTERACTION
EFFECTIVENESS OF STAKEHOLDERS IN HOSPITALS 231 EXTERNAL BENEFITS FROM
KNOWLEDGE INTENSIVE BUSINESS SERVICES: EVIDENCE FROM RUSSIA 233
CONTROLLING AAL-SERVICES PRODUCTIVITY -
LITERATURE REVIEW ON THE STATE-OF-THE-ART 235 DETERMINANTS OF SUCCESSFUL
BUYER-SELLER- INTERACTIONS - A CONCEPTUAL FRAMEWORK OF A SALESPERSON'S
INTERACTION
COMPETENCE 237 STATE-OF-THE ART IN SERVICE ORIENTATION IN THE GERMAN
MEDICAL ENGINEERING SECTOR 239 MOBILE ICT, SERVICE INNOVATION AND
SERVICE PERFORMANCE
241 THE IMPACT OF WORK EMOTIONS ON SERVICE EMPLOYEE PRODUCTIVITY - AN
ANALYSIS OF THE FORMATION AND EFFECTS OF ANGER AND PRIDE IN CALL CENTERS
243 TRUST AND SERVICE DESIGN: ISSUES ON
COLLABORATION, DEVELOPMENT OF TRUST AND FIRM-LEVEL DYNAMIC CAPABILITIES
244 HOW PERSONALIZATION CONTRIBUTES TO CRM-PRODUCTIVITY IN
ONLINE-RETAILING: AN
EMPIRICAL ASSESSMENT |
any_adam_object | 1 |
author2 | Ganz, Walter 1956- |
author2_role | edt |
author2_variant | w g wg |
author_GND | (DE-588)115567747 |
author_facet | Ganz, Walter 1956- |
building | Verbundindex |
bvnumber | BV039770055 |
ctrlnum | (OCoLC)767879101 (DE-599)DNB1016445598 |
dewey-full | 338.06 338.4 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 338 - Production |
dewey-raw | 338.06 338.4 |
dewey-search | 338.06 338.4 |
dewey-sort | 3338.06 |
dewey-tens | 330 - Economics |
discipline | Wirtschaftswissenschaften |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nam a2200000 c 4500</leader><controlfield tag="001">BV039770055</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20120202</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">111220s2011 gw |||| 10||| eng d</controlfield><datafield tag="015" ind1=" " ind2=" "><subfield code="a">11,N44</subfield><subfield code="2">dnb</subfield></datafield><datafield tag="015" ind1=" " ind2=" "><subfield code="a">11,A49</subfield><subfield code="2">dnb</subfield></datafield><datafield tag="016" ind1="7" ind2=" "><subfield code="a">1016445598</subfield><subfield code="2">DE-101</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783839602973</subfield><subfield code="c">kart. : EUR 50.00 (DE), EUR 51.40 (AT), sfr 79.00 (freier Pr.)</subfield><subfield code="9">978-3-8396-0297-3</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">3839602971</subfield><subfield code="9">3-8396-0297-1</subfield></datafield><datafield tag="024" ind1="3" ind2=" "><subfield code="a">9783839602973</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)767879101</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)DNB1016445598</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield><subfield code="a">fre</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">gw</subfield><subfield code="c">XA-DE-BW</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-12</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">338.06</subfield><subfield code="2">22/ger</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">338.4</subfield><subfield code="2">22/ger</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">330</subfield><subfield code="2">sdnb</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Productivity of services NextGen</subfield><subfield code="b">beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany</subfield><subfield code="c">Walter Ganz ... (eds.)</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Stuttgart</subfield><subfield code="b">Fraunhofer-Verl.</subfield><subfield code="c">2011</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">245 S.</subfield><subfield code="c">22 cm</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Beitr. teilw. engl., teilw. franz. - Literaturangaben</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Produktivität</subfield><subfield code="0">(DE-588)4047364-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)1071861417</subfield><subfield code="a">Konferenzschrift</subfield><subfield code="y">2011</subfield><subfield code="z">Hamburg</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Produktivität</subfield><subfield code="0">(DE-588)4047364-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Ganz, Walter</subfield><subfield code="d">1956-</subfield><subfield code="0">(DE-588)115567747</subfield><subfield code="4">edt</subfield></datafield><datafield tag="710" ind1="2" ind2=" "><subfield code="a">European Network for Research on Services</subfield><subfield code="e">Sonstige</subfield><subfield code="0">(DE-588)10365279-6</subfield><subfield code="4">oth</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">X:MVB</subfield><subfield code="q">text/html</subfield><subfield code="u">http://deposit.dnb.de/cgi-bin/dokserv?id=3900193&prov=M&dok_var=1&dok_ext=htm</subfield><subfield code="3">Inhaltstext</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">DNB Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024631066&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-024631066</subfield></datafield></record></collection> |
genre | (DE-588)1071861417 Konferenzschrift 2011 Hamburg gnd-content |
genre_facet | Konferenzschrift 2011 Hamburg |
id | DE-604.BV039770055 |
illustrated | Not Illustrated |
indexdate | 2024-09-06T00:20:38Z |
institution | BVB |
institution_GND | (DE-588)10365279-6 |
isbn | 9783839602973 3839602971 |
language | English French |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024631066 |
oclc_num | 767879101 |
open_access_boolean | |
owner | DE-12 |
owner_facet | DE-12 |
physical | 245 S. 22 cm |
publishDate | 2011 |
publishDateSearch | 2011 |
publishDateSort | 2011 |
publisher | Fraunhofer-Verl. |
record_format | marc |
spelling | Productivity of services NextGen beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany Walter Ganz ... (eds.) Stuttgart Fraunhofer-Verl. 2011 245 S. 22 cm txt rdacontent n rdamedia nc rdacarrier Beitr. teilw. engl., teilw. franz. - Literaturangaben Produktivität (DE-588)4047364-8 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf (DE-588)1071861417 Konferenzschrift 2011 Hamburg gnd-content Dienstleistung (DE-588)4012178-1 s Produktivität (DE-588)4047364-8 s DE-604 Ganz, Walter 1956- (DE-588)115567747 edt European Network for Research on Services Sonstige (DE-588)10365279-6 oth X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=3900193&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024631066&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Productivity of services NextGen beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany Produktivität (DE-588)4047364-8 gnd Dienstleistung (DE-588)4012178-1 gnd |
subject_GND | (DE-588)4047364-8 (DE-588)4012178-1 (DE-588)1071861417 |
title | Productivity of services NextGen beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany |
title_auth | Productivity of services NextGen beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany |
title_exact_search | Productivity of services NextGen beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany |
title_full | Productivity of services NextGen beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany Walter Ganz ... (eds.) |
title_fullStr | Productivity of services NextGen beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany Walter Ganz ... (eds.) |
title_full_unstemmed | Productivity of services NextGen beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany Walter Ganz ... (eds.) |
title_short | Productivity of services NextGen |
title_sort | productivity of services nextgen beyond output input reser 2011 programme and abstracts september 8th 9th 2011 hamburg germany |
title_sub | beyond output/input ; RESER 2011 - programme and abstracts ; September 8th - 9th 2011, Hamburg, Germany |
topic | Produktivität (DE-588)4047364-8 gnd Dienstleistung (DE-588)4012178-1 gnd |
topic_facet | Produktivität Dienstleistung Konferenzschrift 2011 Hamburg |
url | http://deposit.dnb.de/cgi-bin/dokserv?id=3900193&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024631066&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT ganzwalter productivityofservicesnextgenbeyondoutputinputreser2011programmeandabstractsseptember8th9th2011hamburggermany AT europeannetworkforresearchonservices productivityofservicesnextgenbeyondoutputinputreser2011programmeandabstractsseptember8th9th2011hamburggermany |