The meaning of sense of coherence in transcultural management: a salutogenetic perspective on interactions in a selected South African business organisation
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Münster [u.a.]
Waxmann
2011
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| Schriftenreihe: | Internationale Hochschulschriften
563 |
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | 455 S. graph. Darst 240 mm x 170 mm |
| ISBN: | 9783830925538 3830925530 |
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Datensatz im Suchindex
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| adam_text |
IMAGE 1
CONTENTS
ABSTRACT 7
ACKNOWLEDGEMENTS 10
LIST OF TABLES 16
LIST OF FIGURES 17
LIST OF ABBREVIATIONS 19
CHAPTER 1 INTRODUCTION AND ORIENTATION 21
1.1 INTRODUCTION 21
1.2 PROBLEM STATEMENT 25
1.3 PURPOSE AND OBJECTIVES OF THE STUDY 26
1.3.1 OVERALL RESEARCH QUESTIONS 27
1.3.2 RESEARCH QUESTIONS FOR QUANTITATIVE METHODS 27
1.3.3 RESEARCH QUESTIONS FOR QUALITATIVE METHODS 28
1.4 RESEARCH DESIGN AND METHODOLOGY 28
1.4.1 PRIMARY SOURCES 29
1.4.2 SECONDARY SOURCES 29
1.5 CONTRIBUTION AND DEMARCATION OF THE STUDY 31
1.5.1 THEORETICAL CONTRIBUTIONS AND DEMARCATIONS 31
1.5.2 METHODOLOGICAL CONTRIBUTIONS AND DEMARCATIONS 33
1.5.3 APPLICATION OF THIS STUDY 33
1.6 STRUCTURE OF THE THESIS 34
CHAPTER 2 CONTEXT OF THE RESEARCH 36
2.1 THE CONTEXT IN QUALITATIVE RESEARCH 36
2.2 THE AUTOMOTIVE INDUSTRY IN GLOBAL AND SOUTH AFRICAN PERSPECTIVES 36
2.3 EFFECTS OF THE FINANCIAL CRISIS ON THE SELECTED CONTEXT 37
2.4 TRANSCULTURAL (MANAGEMENT) CHALLENGES IN THE SOUTH AFRICAN CONTEXT
38 2.4.1 AFFIRMATIVE ACTION 40
2.4.2 BLACK ECONOMIC EMPOWERMENT 41
2.4.3 GERMAN EXPATRIATES IN THE SOUTH AFRICAN BUSINESS CONTEXT 41 2.4.4
ORGANISATIONAL HEALTH IN THE SOUTH AFRICAN CONTEXT 42
2.5 THE SELECTED ORGANISATION 43
2.5.1 THE ORGANISATION'S HISTORY 44
2.5.2 THE ORGANISATION'S VALUES 44
2.5.3 HUMAN RESOURCE MANAGEMENT IN THE ORGANISATION 45
2.5.4 INDUSTRIAL GOVERNANCE 45
2.5.5 THE ORGANISATION IN SOUTH AFRICA 46
2.5.6 ORGANISATIONAL POLICIES ON SAFETY, HEALTH AND ENVIRONMENT (SHE) 46
11
BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/1016666896
DIGITALISIERT DURCH
IMAGE 2
2.5.7 ORGANISATIONAL POLICIES ON CONFLICT RESOLUTION 47
2.5.8 ORGANISATIONAL POLICIES ON AFFIRMATIVE ACTION AND BLACK ECONOMIC
EMPOWERMENT 47
2.6 SUMMARY 48
CHAPTER 3 THEORETICAL APPROACHES: PART ONE 49
3.1 INTRODUCTION 49
3.2 PARADIGMS OF HEALTH RESEARCH 51
3.2.1 THE BIO-MEDICAL PARADIGM 52
3.2.2 THE SALUTOGENETIC PARADIGM 53
3.2.3 THE FORTIGENIC PARADIGM 53
3.2.4 CONCEPTS WITHIN THE POSITIVE PSYCHOLOGY MOVEMENT 54
3.3 SALUTOGENESIS 55
3.3.1 SALUTOGENIC FACTORS 56
3.3.2 ANTONOVSKY'S THEORETICAL APPROACH 57
3.3.3 THE SENSE OF COHERENCE 58
3.3.4 THE SENSE OF COHERENCE COMPONENTS 59
3.3.5 THE STRONG AND THE RIGID SENSE OF COHERENCE 60
3.3.6 SENSE OF COHERENCE AND ITS APPRAISALS 61
3.3.7 GENERAL RESISTANCE RESOURCES (GRRS) 62
3.3.8 HEALTH AND SALUTOGENESIS IN ORGANISATIONAL CONTEXTS 78
3.3.9 INTERVENTIONS FOR MAINTAINING AND PROMOTING SENSE OF COHERENCE 84
3.4 SUMMARY 88
CHAPTER 4 THEORETICAL APPROACHES: PART TWO 89
4.1 INTRODUCTION 89
4.1.1 TRANSCULTURAL MANAGEMENT 90
4.1.2 MANAGEMENT COMPETENCIES 91
4.1.3 TRANSCULTURAL COMPETENCES 92
4.2 CONFLICT AND ITS MANAGEMENT 94
4.2.1 MANAGING CONFLICT AND SALUTOGENESIS 96
4.2.2 MANAGING CONFLICT ACROSS CULTURES 96
4.2.3 MANAGING CONFLICT AND IDENTITY 98
4.3 INTERVENTIONS IN ORGANISATIONS 100
4.3.1 DEVELOPMENT OF SYSTEMIC PERSPECTIVES 101
4.3.2 BASIC THOUGHTS IN SYSTEMIC APPROACHES 103
4.4 MANAGERIAL TRAINING 105
4.4.1 SALUTOGENIC TRAINING 105
4.4.2 TRANSCULTURAL TRAINING 107
4.4.3 CONFLICT MANAGEMENT TRAINING 108
4.5 COUNSELLING 108
4.5.1 COUNSELLING AND SALUTOGENESIS 110
4.5.2 COUNSELLING ACROSS CULTURES 112
4.6 CONSULTING 113
4.7 COACHING 115
4.8 MEDIATION 118
12
IMAGE 3
4.9 MENTORING AND SUPERVISION 120
4.10 SUMMARY 121
CHAPTER 5 RESEARCH DESIGN AND METHODOLOGY 123
5.1 INTRODUCTION 123
5.2 RESEARCH PARADIGM AND RESEARCH APPROACH 123
5.2.1 QUALITATIVE AND QUANTITATIVE RESEARCH 125
5.2.2 THE CASE STUDY APPROACH 126
5.3 RESEARCH STRATEGY 127
5.3.1 TRIANGULATION AND CRYSTALISATION 128
5.4 QUALITY CRITERIA FOR JUDGING DATA 129
5.4.1 VALIDITY 130
5.4.2 RELIABILITY - DEPENDABILITY 132
5.4.3 OBJECTIVITY - CONFIRMABILITY 132
5.5 ETHICAL CONSIDERATIONS 133
5.6 METHODOLOGICAL LIMITATIONS 134
5.7 RESEARCH METHOD 135
5.7.1 RESEARCH SETTING 135
5.7.2 ENTREE AND ESTABLISHING RESEARCHER'S ROLES 136
5.7.3 SAMPLING 138
5.7.4 DATA COLLECTION METHODS 138
5.8 DATA ANALYSIS 151
5.8.1 QUANTITATIVE DATA ANALYSIS 152
5.8.2 QUALITATIVE DATA ANALYSIS 153
5.9 PRESENTATION AND REPORTING OF DATA 158
5.10 SUMMARY 160
CHAPTER 6 RESEARCH FINDINGS: PART ONE 161
6.1 INTRODUCTION 161
6.2 DEMOGRAPHIC DATA FROM QUESTIONNAIRES 161
6.2.1 RESPONDENTS ACCORDING TO GENDER, MANAGEMENT LEVEL AND AGE 161
6.2.2 RESPONDENTS ACCORDING TO MANAGEMENT LEVEL AND CULTURAL GROUP 163
6.2.3 RESPONDENTS ACCORDING TO MANAGEMENT LEVEL AND NATIONALITY 164
6.2.4 RESPONDENTS ACCORDING TO CULTURAL GROUP, NATIONALITY AND
MOTHER TONGUE 164
6.2.5 RESPONDENTS ACCORDING TO MANAGEMENT LEVEL, RELIGIOUS AFFILIATION
AND DEGREE OF RELIGIOUSNESS 166
6.2.6 RESPONDENTS ACCORDING TO CULTURAL GROUP AND DEGREE OF
RELIGIOUSNESS 167
6.2.7 RESPONDENTS ACCORDING TO DEGREE OF RELIGIOUSNESS AND NATIONALITY
168 6.2.8 POSITION IN THE ORGANISATION 168
6.3 INTRODUCTORY DATA FROM INTERVIEWS AND FIELD WORK 169
6.3.1 COMPLEMENTS AND DEVIANCES IN DEMOGRAPHIC ACCOUNTS 169
6.3.2 MANAGING SICKNESS AT WORK 171
6.3.3 THE GLOBAL CONTEXT IN THE MIND OF MANAGERS 172
6.3.4 FIELD REFLECTIONS OF THE RESEARCHER 174
13
IMAGE 4
6.4 PRESENTATION OF QUESTIONNAIRE FINDINGS 176
6.4.1 FINDINGS OF THE SOC QUESTIONNAIRE 176
6.4.2 FINDINGS OF THE SVS-QUESTIONNAIRE 181
6.4.3 FINDINGS OF THE OCP QUESTIONNAIRE 189
6.4.4 COMPARING QUESTIONNAIRE FINDINGS 195
6.4.5 SUMMARY 196
6.5 SELECTED MANAGERIAL COMMENTS ON FINDINGS: PART ONE 197
6.5.1 COMMENTS ON SOC-QUESTIONNAIRE 198
6.5.2 COMMENTS ON SVS-QUESTIONNAIRE 202
6.5.3 COMMENTS ON OCP-QUESTIONNAIRE 205
6.5.4 SUMMARY OF COMMENTS 207
6.6 SUMMARY OF RESEARCH FINDINGS: PART ONE 208
CHAPTER 7 RESEARCH FINDINGS: PART TWO 209
7.1 PRESENTATION OF INTERVIEW FINDINGS 209
7.1.1 THEME: HEALTH 209
7.1.2 THEME: IDENTITY 217
7.1.3 THEME: TRANSCULTURAL CONFLICTS 230
7.1.4 THEME: ORGANISATION 246
7.2 SELECTED MANAGERS' STATEMENTS 257
7.2.1 PI 1 : A BLACK MALE OPERATIONAL MANAGER AND BOARD MEMBER 258 7.2.2
P22: A YOUNG FEMALE TAMIL PRICING MANAGER 276
7.2.3 SUMMARY OF P5: A COLOURED FEMALE TRAINING MANAGER 286
7.2.4 SUMMARY OF P6: AN ENGLISH-SPEAKING WHITE MALE AFTER-SALES TOP
MANAGER 288
7.2.5 SUMMARY OF P18: AN AFRIKAANS-SPEAKING WHITE MALE LITIGATION
MANAGER 290
7.2.6 SUMMARY OF P24: AN INDIAN FEMALE ACCOUNTING MANAGER 291 7.2.7
SUMMARY OF P27: A GERMAN MALE MANAGING DIRECTOR 293
7.2.8 SUMMARY 295
7.3 SELECTED MANAGERIAL COMMENTS ON FINDINGS 296
7.3.1 COMMENTS ON HEALTH 296
7.3.2 COMMENTS ON IDENTITY 299
7.3.3 COMMENTS ON TRANSCULTURAL CONFLICTS 301
7.3.4 COMMENTS ON ORGANISATIONAL CULTURE 305
7.3.5 COMMENTS ON ACCESS OF DATA 308
7.3.6 COMMENTS ON INDIVIDUAL FINDINGS 309
7.3.7 SUMMARY 314
7.4 SUMMARY OF RESEARCH FINDINGS: PART TWO 315
7.4.1 SUMMARY OF QUALITATIVE FINDINGS 315
7.4.2 SUMMARY OF SELECTED MANAGERIAL STATEMENTS 317
CHAPTER 8 DISCUSSION AND CONCLUSIONS 321
8.1 INTRODUCTION 321
8.2 DISCUSSION OF FINDINGS CONSIDERING EXISTING RESEARCH LITERATURE 321
8.2.1 DISCUSSION OF QUANTITATIVE RESEARCH FINDINGS 322
14
IMAGE 5
8.2.2 DISCUSSION OF QUALITATIVE RESEARCH FINDINGS 331
8.2.3 CONCLUSIONS 363
8.3 EXAMINING FINDINGS REGARDING QUALITY CRITERIA 364
8.4 IMPLICATIONS OF STUDY FOR CURRENT THEORY 366
8.5 IMPLICATIONS OF STUDY FOR PROFESSIONAL PRACTICE AND APPLIED SETTINGS
372 8.5.1 THE FOUNDATION OF THE INTERVENTION MODEL 373
8.5.2 PROMOTION OF MENTAL HEALTH IN TRANSCULTURAL ORGANISATIONS (MEHTO)
374 8.6 LIMITATIONS OF THIS STUDY 391
8.6.1 METHODOLOGICAL LIMITATIONS 392
8.6.2 HOW TO OVERCOME THE LIMITATIONS IN FUTURE RESEARCH 394
8.7 RECOMMENDATIONS FOR FURTHER RESEARCH 395
8.8 RECOMMENDATIONS FOR PROFESSIONAL PRACTICE AND APPLIED SETTINGS 399
8.9 PROSPECTUS 404
REFERENCES 405
15 |
| any_adam_object | 1 |
| author | Mayer, Claude-Hélène 1975- |
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| author_facet | Mayer, Claude-Hélène 1975- |
| author_role | aut |
| author_sort | Mayer, Claude-Hélène 1975- |
| author_variant | c h m chm |
| building | Verbundindex |
| bvnumber | BV039718897 |
| classification_rvk | MI 65010 MS 1250 QP 305 QR 750 |
| ctrlnum | (OCoLC)767789173 (DE-599)DNB1016666896 |
| dewey-full | 658.407820968 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.407820968 |
| dewey-search | 658.407820968 |
| dewey-sort | 3658.407820968 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Pädagogik Politologie Soziologie Wirtschaftswissenschaften |
| format | Book |
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| geographic_facet | Südafrika Kontinent |
| id | DE-604.BV039718897 |
| illustrated | Illustrated |
| indexdate | 2024-07-21T00:16:28Z |
| institution | BVB |
| isbn | 9783830925538 3830925530 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024567039 |
| oclc_num | 767789173 |
| open_access_boolean | |
| owner | DE-739 DE-19 DE-BY-UBM DE-12 DE-11 DE-521 DE-703 |
| owner_facet | DE-739 DE-19 DE-BY-UBM DE-12 DE-11 DE-521 DE-703 |
| physical | 455 S. graph. Darst 240 mm x 170 mm |
| publishDate | 2011 |
| publishDateSearch | 2011 |
| publishDateSort | 2011 |
| publisher | Waxmann |
| record_format | marc |
| series | Internationale Hochschulschriften |
| series2 | Internationale Hochschulschriften |
| spelling | Mayer, Claude-Hélène 1975- Verfasser (DE-588)129250007 aut The meaning of sense of coherence in transcultural management a salutogenetic perspective on interactions in a selected South African business organisation Claude-Hélène Mayer Münster [u.a.] Waxmann 2011 455 S. graph. Darst 240 mm x 170 mm txt rdacontent n rdamedia nc rdacarrier Internationale Hochschulschriften 563 Kohärenz Psychologie (DE-588)4655624-2 gnd rswk-swf Psychische Gesundheit (DE-588)4126412-5 gnd rswk-swf Führungskraft (DE-588)4071497-4 gnd rswk-swf Internationales Management (DE-588)4114040-0 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Südafrika Kontinent (DE-588)4058393-4 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Südafrika Kontinent (DE-588)4058393-4 g Internationales Management (DE-588)4114040-0 s Interkulturelles Management (DE-588)4343519-1 s Führungskraft (DE-588)4071497-4 s Kohärenz Psychologie (DE-588)4655624-2 s Psychische Gesundheit (DE-588)4126412-5 s DE-604 Internationale Hochschulschriften 563 (DE-604)BV035417764 563 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=3904191&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024567039&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Mayer, Claude-Hélène 1975- The meaning of sense of coherence in transcultural management a salutogenetic perspective on interactions in a selected South African business organisation Internationale Hochschulschriften Kohärenz Psychologie (DE-588)4655624-2 gnd Psychische Gesundheit (DE-588)4126412-5 gnd Führungskraft (DE-588)4071497-4 gnd Internationales Management (DE-588)4114040-0 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| subject_GND | (DE-588)4655624-2 (DE-588)4126412-5 (DE-588)4071497-4 (DE-588)4114040-0 (DE-588)4343519-1 (DE-588)4058393-4 (DE-588)4113937-9 |
| title | The meaning of sense of coherence in transcultural management a salutogenetic perspective on interactions in a selected South African business organisation |
| title_auth | The meaning of sense of coherence in transcultural management a salutogenetic perspective on interactions in a selected South African business organisation |
| title_exact_search | The meaning of sense of coherence in transcultural management a salutogenetic perspective on interactions in a selected South African business organisation |
| title_full | The meaning of sense of coherence in transcultural management a salutogenetic perspective on interactions in a selected South African business organisation Claude-Hélène Mayer |
| title_fullStr | The meaning of sense of coherence in transcultural management a salutogenetic perspective on interactions in a selected South African business organisation Claude-Hélène Mayer |
| title_full_unstemmed | The meaning of sense of coherence in transcultural management a salutogenetic perspective on interactions in a selected South African business organisation Claude-Hélène Mayer |
| title_short | The meaning of sense of coherence in transcultural management |
| title_sort | the meaning of sense of coherence in transcultural management a salutogenetic perspective on interactions in a selected south african business organisation |
| title_sub | a salutogenetic perspective on interactions in a selected South African business organisation |
| topic | Kohärenz Psychologie (DE-588)4655624-2 gnd Psychische Gesundheit (DE-588)4126412-5 gnd Führungskraft (DE-588)4071497-4 gnd Internationales Management (DE-588)4114040-0 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| topic_facet | Kohärenz Psychologie Psychische Gesundheit Führungskraft Internationales Management Interkulturelles Management Südafrika Kontinent Hochschulschrift |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=3904191&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024567039&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV035417764 |
| work_keys_str_mv | AT mayerclaudehelene themeaningofsenseofcoherenceintransculturalmanagementasalutogeneticperspectiveoninteractionsinaselectedsouthafricanbusinessorganisation |