Beschwerdemanagement: unzufriedene Kunden als profitable Zielgruppe
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Electronic eBook |
| Language: | German |
| Published: |
München
Hanser
2007
|
| Edition: | 4., vollst. überarb. Aufl. |
| Subjects: | |
| Online Access: | DE-634 DE-1043 DE-1102 DE-1046 DE-1047 DE-858 DE-1050 DE-859 DE-860 DE-861 DE-91 Volltext Volltext |
| Item Description: | Literaturverz. S. 693 - 705 |
| Physical Description: | 1 Online-Ressource (713 S.) Ill., graph. Darst. |
| ISBN: | 9783446411074 |
| DOI: | 10.3139/9783446411074 |
Staff View
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Record in the Search Index
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| author | Stauss, Bernd 1947- Seidel, Wolfgang 1964- |
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| author_facet | Stauss, Bernd 1947- Seidel, Wolfgang 1964- |
| author_role | aut aut |
| author_sort | Stauss, Bernd 1947- |
| author_variant | b s bs w s ws |
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| bvnumber | BV039656167 |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Allgemeines Wirtschaftswissenschaften |
| doi_str_mv | 10.3139/9783446411074 |
| edition | 4., vollst. überarb. Aufl. |
| format | Electronic eBook |
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| illustrated | Illustrated |
| indexdate | 2024-07-20T06:36:28Z |
| institution | BVB |
| isbn | 9783446411074 |
| language | German |
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| physical | 1 Online-Ressource (713 S.) Ill., graph. Darst. |
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| spelling | Stauss, Bernd 1947- Verfasser (DE-588)109330889 aut Beschwerdemanagement unzufriedene Kunden als profitable Zielgruppe Bernd Stauss ; Wolfgang Seidel 4., vollst. überarb. Aufl. München Hanser 2007 1 Online-Ressource (713 S.) Ill., graph. Darst. txt rdacontent c rdamedia cr rdacarrier Literaturverz. S. 693 - 705 Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Servicepolitik (DE-588)4234502-9 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Reklamation (DE-588)4834499-0 gnd rswk-swf Reklamation (DE-588)4834499-0 s Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s Servicepolitik (DE-588)4234502-9 s DE-604 Seidel, Wolfgang 1964- Verfasser (DE-588)1287279627 aut https://doi.org/10.3139/9783446411074 Verlag Volltext http://www.hanser-elibrary.com/isbn/9783446405936 Volltext |
| spellingShingle | Stauss, Bernd 1947- Seidel, Wolfgang 1964- Beschwerdemanagement unzufriedene Kunden als profitable Zielgruppe Beziehungsmanagement (DE-588)4326109-7 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenmanagement (DE-588)4236865-0 gnd Reklamation (DE-588)4834499-0 gnd |
| subject_GND | (DE-588)4326109-7 (DE-588)4234502-9 (DE-588)4236865-0 (DE-588)4834499-0 |
| title | Beschwerdemanagement unzufriedene Kunden als profitable Zielgruppe |
| title_auth | Beschwerdemanagement unzufriedene Kunden als profitable Zielgruppe |
| title_exact_search | Beschwerdemanagement unzufriedene Kunden als profitable Zielgruppe |
| title_full | Beschwerdemanagement unzufriedene Kunden als profitable Zielgruppe Bernd Stauss ; Wolfgang Seidel |
| title_fullStr | Beschwerdemanagement unzufriedene Kunden als profitable Zielgruppe Bernd Stauss ; Wolfgang Seidel |
| title_full_unstemmed | Beschwerdemanagement unzufriedene Kunden als profitable Zielgruppe Bernd Stauss ; Wolfgang Seidel |
| title_short | Beschwerdemanagement |
| title_sort | beschwerdemanagement unzufriedene kunden als profitable zielgruppe |
| title_sub | unzufriedene Kunden als profitable Zielgruppe |
| topic | Beziehungsmanagement (DE-588)4326109-7 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenmanagement (DE-588)4236865-0 gnd Reklamation (DE-588)4834499-0 gnd |
| topic_facet | Beziehungsmanagement Servicepolitik Kundenmanagement Reklamation |
| url | https://doi.org/10.3139/9783446411074 http://www.hanser-elibrary.com/isbn/9783446405936 |
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