Computer-mediated communication across cultures: international interactions in online environments
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Hershey, PA
Information Science Reference
2012
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | "This book provides readers with the foundational knowledge needed to communicate safely and effectively with individuals from other countries and cultures via online media"--Provided by publisher. Includes bibliographical references and index |
| Beschreibung: | XXIV, 542 S. Ill. |
| ISBN: | 9781609608330 9781609608354 |
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| 245 | 1 | 0 | |a Computer-mediated communication across cultures |b international interactions in online environments |c Kirk St. Amant and Sigrid Kelsey, eds. |
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Datensatz im Suchindex
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| adam_text | Titel: Computer-mediated communication across cultures
Autor: St. Amant, Kirk
Jahr: 2012
Detailed Table of Contents
Foreword...........................................................................................................................................xviii
Preface.................................................................................................................................................xix
Acknowledgment..............................................................................................................................xxiv
Section 1
The Changing Nature of Relationships: Who is Interacting and How
Do They Interact?
Chapter 1
Culture-Laden Social Engagement: A Comparative Study of Social Relationships in
Social Networking Sites among American, Chinese and Korean Users.............................
Sejung Marina Choi, University of Texas, USA
Shu-Chuan Chu, DePaul University, USA
YoojungKim, University of Texas, USA
In today s online environment, social networking sites (SNSs) flourish across the globe as an effective
venue for social engagement. The objective of this chapter is to conceptually discuss and empirically
demonstrate how social interactions within SNSs are still culturally bound and mirror the users prevailing
cultural orientations. After discussing a conceptual framework for illustrating cultural forces in social
relationships within SNSs, the authors present findings from an online survey of SNS users from three
cultures: the US, China, and South Korea.
Chapter 2
e-Matchmaker, e-Matchmaker, Make Me a Match: Indian Matrimonial Services in
the Internet Age.....................................................................................................................................17
Archana Krishnan, University of Connecticut, USA
Indians use the Internet for a host of applications, and some of these uses are culture-specific, like for-
malized matrimonial searches. This chapter examines the growth of matrimonial websites in India and
explicates how Indians have adopted new Web technologies to preserve the traditional hegemony of
arranged marriages. This technology has helped older generations of Indians become a part of the Web
revolution and has allowed newer generations to adhere to traditional cultural norms on more progres-
sive terms. Some specific items reviewed in relation to this development are the adaptation of arranged
marriages to new technology, the growth of matrimonial websites, the success of such sites in niche
groups, and the impact of these sites on Indian cultural norms.
Chapter 3
Playing Nice : What Online Gaming Can Teach Us about Multiculturalism.....................................32
Melinda Jacobs, Level Up Media, The Netherlands
Within the Internet, a range of international and multicultural communities abound, especially within
the context of interactive online games known as Massively Multiplayer Online Role-Playing Games
(MMORPGs). The clashing of cultures in one particular MMORPG, Omerta, has caused many problems
within the related online community. These conflicts have led to online instances of culturalism-discrimi-
nation based upon cultural-mindset-within this international online community. This chapter examines
the questions: Do players in international online gaming environments have the right to discriminate
based on cultural attitudes and perceptions, or should a player s right to not be discriminated against
dominate in such international contexts? and How can multiculturalism be successfully managed in
international online spaces?
Chapter 4
Social Information Processing Theory (SIPT): A Cultural Perspective for International
Online Communication Environments.................................................................................................45
Bolanle A. Olaniran, Texas Tech University, USA
Natasha Rodriguez, Texas Tech University, USA
Indi M. Williams, Arizona State University, USA
The Social Information Processing Theory (SIPT) proposes that given time and opportunity to interact,
relationships between individuals can form in online environments. The power of the SIPT lies within
its ability to foster communication between individuals through communicative behavior that is valued
by the other s culture. Therefore, a social information processing approach has the potential to aid the
development of trust between virtual team members. It can also facilitate group cohesion and accentuate
communication within international work groups.
Chapter 5
Filtering Online Content in China.........................................................................................................66
Jyh-An Lee, National Chengchi University, Taiwan
This chapter focuses on the Internet filtering mechanism the Chinese government adopted to prevent
users from accessing foreign online content. Based on the case of Internet filtering in China, the author
argues that when citizens are regulated by code rather than by the law, they will experience and perceive
such code-based controls as natural. From the Chinese case, it should also be noted that the Internet s
effects on politics varies depending upon how its architecture is designed.
Chapter 6
Culture, Online Technology, and Computer-Mediated Technical Documentation:
Contributions from the Field of Intercultural Communication.............................................................77
Marc Hermeking, Ludwig-Maximilians University, Germany
This chapter provides several empirical examples for the influence of culture on the use of online technol-
ogy and computer-mediated technical documentation. The chapter also examines recent developments
and national differences in the global diffusion of mobile phones and the Internet, discussed as examples
for culture-specific online communication preferences. In so doing, the author discusses cultural com-
munication preferences and their consequences for the construction and the design of such technologies.
Chapter 7
Communicating in the Age of Web 2.0: Social Networking Use among Academics in Turkey...........91
Tanfer Emin Tunc, Hacettepe University, Turkey
Esin Sultan Oguz, Hacettepe University, Turkey
This chapter examines the current status of Web 2.0 technologies in Turkey and focuses specifically
on the use of such technologies by academics. The main focus of the chapter involves presenting the
results of two surveys of faculty members at two Turkish universities. The chapter also examines the
applicability of Web 2.0 technologies in the Turkish academic setting and the future implications of these
technologies both in Turkey and around the world.
Chapter 8
Knowing Through Asynchronous Time and Space: A Phenomenological Study of
Cultural Differences in Online Interaction..........................................................................................108
Ping Yang, Denison University, USA
This chapter reports the results of a study on cultural differences in computer-mediated communication.
An analysis of the dialectic of minimization and amplification manifested in students online experiences
and the significance of contextual variations, power structures, and other features of online interactions
allow readers to see the processual, relational, and contradictory nature of cultural differences online. They
also provide information that can facilitate more effective intercultural online interactions in the future.
Chapter 9
Cultural Differences in Social Media Usage and Beliefs and Attitudes towards Advertising
on Social Media: Findings from Dubai, United Arab Emirates..........................................................123
Sara Kamal, American University in Dubai, UAE
Shu-Chuan Chu, DePaul University, USA
Social media use is quickly integrating into the daily lives of consumers in the Middle East, where a
large number of users represent a variety of cultural milieu. This chapter examines differences between
Arab and non-Arab social media users in the United Arab Emirates (UAE), with respect to usage, beliefs,
and attitudes towards social media advertising. The chapter also examines managerial and theoretical
implications for communication across culturally diverse audiences via online media.
Section 2
The Emerging Trends in Representation: Who May Participate and How Do Individuals
Present Themselves?
Chapter 10
Discursive Manipulation Strategies in Virtual Scams in Global Contexts.........................................143
Rotimi Taiwo, Obafemi Awolowo University, Nigeria
This chapter examines how online fraudsters explore the language metafunctions of experiential, inter-
personal, and textual in the crafting of their emails for global audiences. A critical study of international
virtual scam emails over a period of time shows that these scammers tend to improve on how they con-
struct their messages as they rely on experiential knowledge of certain facts they believe will appeal to
their audience. This chapter presents and analysis of tactics online scammers use to present themselves
to potential victims. It also examines what kinds of online scams seem more effective and why.
Chapter 11
Government Monitoring of Online Media and Its Influence on Netizens Language
Use in China........................................................................................................................................155
Wengao Gong, Nanyang Technological University, Singapore
In the last 15 years, China has witnessed the world s fastest growth in terms of Internet infrastructure
construction and number of Internet users. The Chinese government, however, has maintained a very
tight control over the online activities of citizens. In order to avoid or break through the government s
regulatory effort, netizens in China have worked out many interesting ways of expressing ideas online.
This chapter examines how government monitoring of online media in China is employed to restrict
people s freedom of expression and how Chinese netizens are using certain features inherent in their
language and culture to exercise their right of free expression in such a context.
Chapter 12
Irish Identification as Exigence: A Self-Service Case Study for Producing User
Documentation in Online Contexts.....................................................................................................173
Andrew Mara, North Dakota State University, USA
Miriam Mara, North Dakota State University, USA
This chapter investigates documentation solutions implemented by an Irish Do-It-Yourself (DIY) tour
operator. The chapter presents an analysis of how an Irish DIY adventure travel company harnesses user
motivations, then applies Appadurai s globalism theories to a particular use of this travel company s
documents. The authors also demonstrate how user motivation intrinsic to identity formation can help the
technical writer create documentation that effectively assists users in overcoming breakdowns through
identity affordances.
Chapter 13
Studying Online Communication Features on International and Cross-Cultural Web Pages
Using Websphere Analysis Methodology...........................................................................................187
Kathryn Stam, State University of New York Institute of Technology, USA
Indira Guzman, TUI University, USA
Dennis Thoryk, Onondaga Community College, USA
Some websitesand Web pages aredesigned specifically to facilitate online communication across countries
and cultures. For this reason, these sites often contain a variety of features for international interaction.
Such features include language choices, instant messaging, or use of a translation tool. The purpose of
this chapter is to identify current practices and opportunities for online communication between people
from different countries or speakers of different languages. To examine this topic, the authors used the
Websphere analysis methodology to conduct an analysis of 160 archived international and cross-cultural
Web pages in order to identify their communication features.
Chapter 14
Minimizing Cultural Differences Using Ontology-Based Information Retrieval System..................200
Myongho Yi, Texas Woman s University, USA
Effective global information access is more critical now than ever before. The digital world, where users
have diverse languages and diverse cultural backgrounds, is increasing more rapidly than at any other
time in history. This chapter addresses the cause of ineffective international information access from the
standpoint of the user as well as from an information and system perspectives. The chapter also describes
the traditional and emerging approaches to enhancing global information access and proposes a system
that shows how emerging approaches can minimize cultural differences.
Chapter 15
Information Sharing Across Languages..............................................................................................215
Reinhard Schdler, University of Limerick, Ireland
Access to information and knowledge in one s native language is a fundamental human right. While
individuals often claim these rights for themselves, they do not always afford such rights to others, for
there is often a cost involved in the realization of these rights. This chapter highlights how denying this
service, particularly as it relates to the translation and the localization of online materials, results in
human costs including life threatening information poverty. This situation, in turn, requires urgent and
coordinated relief efforts by industry, government, and civil societies on a global scale.
Chapter 16
Linguistic Minorities on the Internet..................................................................................................235
Jaffer Sheyholislami, Carleton University, Canada
This chapter presents the results of an empirical study of how the Kurds use the Internet. In examining
this situation, the author provides suggestions related to the fact that, as much as we need to be concerned
with the dominance of a few major languages on the Internet, we also need to map the online presence
of linguistic minorities. Such mapping is essential in order to understand the paradoxical nature of a
medium that simultaneously homogenizes and fragments linguistic communities and identities.
Chapter 17
The Emerging Hispanic Use of Online Health Information in the United States:
Cultural Convergence or Dissociation?..............................................................................................251
Nicole St. Germaine-McDaniel, Angelo State University, USA
As health-information websites become more popular, healthcare corporations have worked quickly to
create Spanish-language sites to reach the Spanish-speaking population. However, changes have to be made
in order to effectively adapt to the Spanish-speaking audience. In order to be successful, site designers
must create a sense of community by having interactive elements and by advertising these sites through
radio or television with well-known celebrities or known figures in the healthcare realm. This chapter
examines how successful health information website can be a strong tool for educating both Spanish
and English speakers about preventative care and treatment options that can improve health outcomes.
Chapter 18
Language as Social Practice on the Chinese Internet.........................................................................266
Elaine J. Yuan, University of Illinois at Chicago, USA
This chapter presents a discourse analysis of two bulletin board systems (BBS). The analysis was done
to identify online language practices within the contextualized parameters of online communities and
ongoing sociopolitical development in China. Chinese Internet users employ various discourse strategies
to establish community identities, organize online interactions, and defy censorship. These practices
demarcate an emergent, public, non-official discourse universe apart from but responsive to the official
discourse universe of Chinese political communication.
Section 3
The New Context for Education: Who are the Students and
How are They Taught?
Chapter 19
Cultural Considerations of Online Pedagogy.....................................................................................283
Judith N. Martin, Arizona State University, USA
Pauline Hope Cheong, Arizona State University, USA
This chapter provides readers with foundational knowledge of how cultural factors mediate online learn-
ing and instruction in global education. In this chapter, the authors describe three approaches - social
scientific, interpretive, and critical - to theorizing the role of culture in online pedagogy. Next, for each
approach, the authors review the existing literature and discuss how each approach applies to online
pedagogy. Then, the authors present practical suggestions on how to create effective online materials
for students from other countries and cultures.
Chapter 20
Communicating Pragmatics About Content and Culture in Virtually Mediated Educational
Environments......................................................................................................................................3 12
Birthe Mousten, Aarhus University, Denmark
John Humbley, Universite Paris-Denis Diderot, France
Bruce Maylath, North Dakota State University, USA
Sonia Vandepitte, Hogeschool Gent/University of Ghent, Belgium
This chapter examines the interactive communications of geographically distant virtual classrooms, con-
nected via virtual aids ranging from e-mails to videoconferences. The combination is crucial: through
diverse filters, virtual teams mediate a final text for a new language and culture. The authors use lin-
guistic pragmatics as a mechanism to analyze and assess the efficiency and the meaningfulness of such
communications. They then use this approach to recommend best practices for educators teaching in
cross-cultural virtual environments.
Chapter 21
Using the Cultural Challenges of Virtual Team Projects to Prepare Students for
Global Citizenship..............................................................................................................................328
Madelyn Flammia, University of Central Florida, USA
Global citizens are those individuals who understand the complex and interdependent nature of the
world and who take action to address global issues at a local level. Many faculty members recognize
the need to prepare students for the demands of global work and citizenship. In this chapter, the author
demonstrates how virtual team projects are an ideal means to help students develop global competency.
The author also offers suggestions for faculty seeking to structure projects geared to civic engagement
in such contexts.
Chapter 22
Studying Locally, Interacting Globally: Demographic Change and International
Students in Australian Higher Education............................................................................................344
Angela T. Ragusa, Charles Sturt University, Australia
Emma Steinke, Charles Sturt University, Australia
This chapter uses findings from an online survey of international onshore undergraduate and postgraduate
students to critically examine and compare their expectations, experiences, and levels of satisfaction.
The results of this study can offer educators important initial insights they can then use to develop online
educational materials or online courses for such internationally diverse groups of students. The chapter
also provides suggestions on how such factors can and should be addressed when devising online edu-
cational materials and environments for such students.
Chapter 23
Computer-Mediated Cross-Cultural Communication: Creating Cultural Exchange
through Articulated Studies.................................................................................................................369
William Klein, University of Missouri - St. Louis, USA
Bernard E. La Berge, Modern College of Business and Science, UAE
This chapter describes a case of Internet-mediated collaboration between writing classes in the U.S.
and in Oman. In the chapter, the authors examine the challenges they experiences including differences
in time, culture, academic preparation, language skills, and technological capabilities and literacies.
The authors also discuss how such challenges let do their rethinking pedagogical practices and uses of
technology and through the structure of institutional affiliation agreements.
Chapter 24
New Era, New Media, and New Strategies for Cross-Cultural Collaborative Learning....................381
Chun-Min Wang, National Hsinchu University of Education, Taiwan
Jinn-Wei Tsao, University of Georgia, USA
Gretchen Bourdeau Thomas, University of Georgia, USA
The purpose of this chapter is to share a cross-cultural project between Taiwan and the United States for
educational practitioners. Taking advantage of Web 2.0 applications as facilitators, the project served as
action research to discover better strategies for conducting online cross-cultural collaboration. Specifi-
cally, the authors describe the evolution of the instructional design of the project and the difficulties
encountered during the cross-cultural collaboration.
Chapter 25
Maximizing Multicultural Online Learning Experiences with the Social Presence Model,
Course Examples, and Specific Strategies..........................................................................................395
Aimee L. Whiteside, University of Wisconsin - Stout, USA
Amy E. Garrett Dikkers, University of North Carolina at Wilmington, USA
This chapter presents Whiteside s Social Presence Model, course examples, and specific strategies and
explains how such factors help facilitators maximize interactions in multicultural, online learning envi-
ronments. The model provides a framework rooted in socio-cultural learning, linguistic nuances, learning
communities, prior experiences, and instructor investment. The chapter also illustrates how the Social
Presence Model, coupled with examples from a human rights education case study and research-based
strategies, can make significant differences in online interactions.
Chapter 26
Language Abilities and Culture Clashes in Cyberspace: Potential Problems for
ESL/EFL Students in Hybrid Mainstream Classes.............................................................................414
Anna M. Harrington, Edison State College, USA
An increasing number of ESL/EFL students are expected to enroll in hybrid (i.e., mixed on-site and
online) mainstream courses populated by a majority of native-English-speaking students. However,
due to varying language abilities and cultural clashes, the TESOL community has not yet explored the
potential online communication problems for ESL/EFL students. This chapter examines issues of dif-
ferences in language proficiency and cultural norms, identity, community, and muting that can affect
computer-based education. The chapter also provides readers with teaching strategies that can be applied
in hybrid mainstream courses that include ESL/EFL students.
Chapter 27
International Collaboration and Design Innovation in Virtual Worlds: Lessons
from Second Life................................................................................................................................429
Pete Rive, Victoria University of Wellington, New Zealand
Aukje Thomassen, Auckland University of Technology, New Zealand
Second Life is a popular virtual world that can provide us with valuable lessons about international col-
laboration and design innovation. This chapter will explore how design practice and design education
can assist geographically dispersed design teams working on collaborative designs in a shared virtual
space, using real-time 3D constructions and communication tools. We contend that Second Life can
provide solutions to collaborative international design and enable knowledge creation and innovation
through tacit knowledge exchange.
Chapter 28
Immigration Reform: Reforming] Theories and Cyber-Designs.......................................................449
Barbara Heifferon, Louisiana State University, USA
This chapter examines the theoretical preparation of students who design online media for other cultural
groups. Specifically, the chapter looks at an educational project that involved designing healthcare ma-
terials for Spanish-speakers living and working in the United States. In so doing, the chapter articulates
the theoretical preparation students need to design online materials for different cultural audiences. The
author also discusses local application and pedagogy related to this process.
Compilation of References...............................................................................................................467
About the Contributors....................................................................................................................526
Index...................................................................................................................................................536
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| discipline | Soziologie |
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| genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
| genre_facet | Aufsatzsammlung |
| id | DE-604.BV039598008 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:07:06Z |
| institution | BVB |
| isbn | 9781609608330 9781609608354 |
| language | English |
| lccn | 2011019907 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024448954 |
| oclc_num | 756355488 |
| open_access_boolean | |
| owner | DE-12 DE-19 DE-BY-UBM |
| owner_facet | DE-12 DE-19 DE-BY-UBM |
| physical | XXIV, 542 S. Ill. |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Information Science Reference |
| record_format | marc |
| spelling | Computer-mediated communication across cultures international interactions in online environments Kirk St. Amant and Sigrid Kelsey, eds. Hershey, PA Information Science Reference 2012 XXIV, 542 S. Ill. txt rdacontent n rdamedia nc rdacarrier "This book provides readers with the foundational knowledge needed to communicate safely and effectively with individuals from other countries and cultures via online media"--Provided by publisher. Includes bibliographical references and index Interkulturelle Kommunikation Intercultural communication Computer networks Security measures Internet (DE-588)4308416-3 gnd rswk-swf Computerunterstützte Kommunikation (DE-588)4535905-2 gnd rswk-swf Kulturkontakt (DE-588)4033569-0 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Kulturkontakt (DE-588)4033569-0 s Computerunterstützte Kommunikation (DE-588)4535905-2 s Internet (DE-588)4308416-3 s DE-604 St. Amant, Kirk 1970- Sonstige (DE-588)134043219 oth Erscheint auch als Online-Ausgabe 978-1-609-60834-7 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024448954&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Computer-mediated communication across cultures international interactions in online environments Interkulturelle Kommunikation Intercultural communication Computer networks Security measures Internet (DE-588)4308416-3 gnd Computerunterstützte Kommunikation (DE-588)4535905-2 gnd Kulturkontakt (DE-588)4033569-0 gnd |
| subject_GND | (DE-588)4308416-3 (DE-588)4535905-2 (DE-588)4033569-0 (DE-588)4143413-4 |
| title | Computer-mediated communication across cultures international interactions in online environments |
| title_auth | Computer-mediated communication across cultures international interactions in online environments |
| title_exact_search | Computer-mediated communication across cultures international interactions in online environments |
| title_full | Computer-mediated communication across cultures international interactions in online environments Kirk St. Amant and Sigrid Kelsey, eds. |
| title_fullStr | Computer-mediated communication across cultures international interactions in online environments Kirk St. Amant and Sigrid Kelsey, eds. |
| title_full_unstemmed | Computer-mediated communication across cultures international interactions in online environments Kirk St. Amant and Sigrid Kelsey, eds. |
| title_short | Computer-mediated communication across cultures |
| title_sort | computer mediated communication across cultures international interactions in online environments |
| title_sub | international interactions in online environments |
| topic | Interkulturelle Kommunikation Intercultural communication Computer networks Security measures Internet (DE-588)4308416-3 gnd Computerunterstützte Kommunikation (DE-588)4535905-2 gnd Kulturkontakt (DE-588)4033569-0 gnd |
| topic_facet | Interkulturelle Kommunikation Intercultural communication Computer networks Security measures Internet Computerunterstützte Kommunikation Kulturkontakt Aufsatzsammlung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024448954&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT stamantkirk computermediatedcommunicationacrossculturesinternationalinteractionsinonlineenvironments |