High performance through process excellence: from strategy to execution with business process management
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Heidelberg [u.a.]
Springer
2011
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | XVIII, 176 S. Ill., graph. Darst. 235 mm x 155 mm |
| ISBN: | 9783642211645 364221164X 9783642211652 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text |
IMAGE 1
CONTENTS
1 MANAGEMENT OF PROCESS EXCELLENCE: WHAT IS IT AND WHY DO YOU NEED IT? 1
1.1 WHAT IS A BUSINESS PROCESS? 2
1.2 WHATLSBPM? 6
1.3 WHAT IS MPE AND WHAT DOES IT ADD TO BUSINESS PROCESS MANAGEMENT? 8
1.4 THE PROCESS FACTORY: CORE COMPONENT OF MPE 12
1.5 THE BOTTOM LINE 18
REFERENCES 19
2 INNOVATION: AN IMPORTANT GOAL OF MPE 21
2.1 WHAT HAS INNOVATION TO DO WITH BUSINESS PROCESSES? 22 2.2 WHAT IS
THE "BUSINESS PROCESS" OF INNOVATION? 27
2.3 HOW DOES MPE SUPPORT INNOVATION? 29
2.4 THE BOTTOM LINE 33
REFERENCES 34
3 INFORMATION TECHNOLOGY ENABLING PROCESS EXECUTION WITH MPE 37 3.1 ERP:
THE "TRADITIONAL" PATH TO PROCESS EXECUTION 38
3.2 SOA: NEW FLEXIBILITY IN PROCESS EXECUTION 42
3.3 ENTERPRISE 2.0+: THE NEXT GENERATION OF PROCESS EXECUTION 47 3.4
BOTTOM LINE 51
REFERENCES 52
4 BUSINESS PROCESS CHANGE MANAGEMENT FOR MPE 55
4. 1 WHAT IS BUSINESS PROCESS CHANGE MANAGEMENT? 56
4.2 HOW DO YOU PROVIDE INFORMATION AND COMMUNICATION? 60 4.3 HOW DO YOU
PROVIDE PROCESS TRAINING? 63
4.4 THE BOTTOM LINE 65
REFERENCES 66
BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/1011288362
DIGITALISIERT DURCH
IMAGE 2
XIV CONTENTS
5 BUSINESS PROCESS GOVERNANCE FOR MPE 69
5.1 BUSINESS PROCESS GOVERNANCE: WHAT IS IT AND WHY DO YOU NEED IT? 70
5.2 HOW DO YOU ESTABLISH BUSINESS PROCESS GOVERNANCE? 76 5.3 WHAT DOES
IT MEAN TO MAINTAIN PROCESS GOVERNANCE? 81 5.4 THE BOTTOM LINE 83
REFERENCES 84
6 REFERENCE MODELS TO EMPOWER MPE 87
6.1 WHAT ARE REFERENCE MODELS AND WHY SHOULD YOU USE THEM? . 88 6.2
HOW TO OBTAIN RMS? 91
6.3 HOW DO YOU APPLY RMS? 98
6.4 THE BOTTOM LINE 100
REFERENCES 101
7 INTER-ENTERPRISE BUSINESS PROCESSES ENABLED BY MPE 103 7.1 WHAT ARE
INTER-ENTERPRISE PROCESSES AND WHY ARE THEY SIGNIFICANT? 104
7.2 WHAT DOES IT ALL MEAN FOR THE DESIGN AND IMPLEMENTATION OF
PROCESSES? 108
7.3 WHAT DOES IT ALL MEAN FOR THE EXECUTION AND CONTROLLING OF
PROCESSES? 113
7.4 BOTTOM LINE 115
REFERENCES 116
8 EMERGENT PROCESSES ENABLED BY MPE 119
8.1 WHAT ARE EMERGENT PROCESSES AND WHY ARE THEY MANAGED DIFFERENTLY?
120
8.2 HOW CAN ONE MANAGE EMERGENT PROCESSES? 123
8.3 WHAT TOOLS SUPPORT THE MANAGEMENT OF EMERGENT PROCESSES? . 128 8.4
THE BOTTOM LINE 129
REFERENCES 130
9 GLOBALIZATION REQUIRES MPE 131
9.1 SOME PERSONAL IMPRESSIONS 133
9.2 GLOBALIZATION CHANGES PROCESSES 137
9.3 HOW CAN MPE HELP? 142
9.4 THE BOTTOM LINE 144
REFERENCES 146
10 SMALL AND MEDIUM ENTERPRISES ALSO BENEFIT FROM MPE 147 10.1
DEFINITION AND CHARACTERISTICS OF SMES 148
10.2 HOW DO THOSE CHARACTERISTICS IMPACT BUSINESS PROCESS MANAGEMENT?
152
IMAGE 3
CONTENTS XV
10.3 WHAT DOES IT ALL MEAN FOR MPE? 155
10.4 THE BOTTOM LINE 157
REFERENCES 157
11 WHAT HAS JAZZ TO DO WITH MPE? 159
11.1 TEAMWORK WITH CONTINUOUSLY CHANGING ROLES 161
11.2 FIND THE RIGHT DEGREE OF FREEDOM 162
11.3 USE A COMMON LANGUAGE 164
11.4 CONTINUOUS INNOVATION 165
11.5 HAVING FUN IS IMPORTANT TOO 167
11.6 THE BOTTOM LINE 168
REFERENCES 169
EPILOGUE: PROCESS EXCELLENCE IS BECOMING POPULAR 171
BIBLIOGRAPHY 173 |
| any_adam_object | 1 |
| author | Kirchmer, Mathias 1963- |
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| author_role | aut |
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| building | Verbundindex |
| bvnumber | BV039570820 |
| classification_tum | WIR 552 WIR 553 |
| ctrlnum | (OCoLC)751456199 (DE-599)DNB1011288362 |
| dewey-full | 658.5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5 |
| dewey-search | 658.5 |
| dewey-sort | 3658.5 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2. ed. |
| format | Book |
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| institution | BVB |
| isbn | 9783642211645 364221164X 9783642211652 |
| language | English |
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| physical | XVIII, 176 S. Ill., graph. Darst. 235 mm x 155 mm |
| publishDate | 2011 |
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| publisher | Springer |
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| spelling | Kirchmer, Mathias 1963- Verfasser (DE-588)11572348X aut High performance through process excellence from strategy to execution with business process management Mathias Kirchmer 2. ed. Heidelberg [u.a.] Springer 2011 XVIII, 176 S. Ill., graph. Darst. 235 mm x 155 mm txt rdacontent n rdamedia nc rdacarrier Prozessmanagement (DE-588)4353072-2 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Prozessmanagement (DE-588)4353072-2 s Managementinformationssystem (DE-588)4074518-1 s DE-604 text/html http://deposit.dnb.de/cgi-bin/dokserv?id=3713533&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024422347&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kirchmer, Mathias 1963- High performance through process excellence from strategy to execution with business process management Prozessmanagement (DE-588)4353072-2 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| subject_GND | (DE-588)4353072-2 (DE-588)4074518-1 |
| title | High performance through process excellence from strategy to execution with business process management |
| title_auth | High performance through process excellence from strategy to execution with business process management |
| title_exact_search | High performance through process excellence from strategy to execution with business process management |
| title_full | High performance through process excellence from strategy to execution with business process management Mathias Kirchmer |
| title_fullStr | High performance through process excellence from strategy to execution with business process management Mathias Kirchmer |
| title_full_unstemmed | High performance through process excellence from strategy to execution with business process management Mathias Kirchmer |
| title_short | High performance through process excellence |
| title_sort | high performance through process excellence from strategy to execution with business process management |
| title_sub | from strategy to execution with business process management |
| topic | Prozessmanagement (DE-588)4353072-2 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Prozessmanagement Managementinformationssystem |
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