Tourism management: an introduction
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam [u.a.]
Elsevier
2011
|
| Ausgabe: | 4. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Literaturangaben |
| Beschreibung: | X, 382 S. Ill., graph. Darst., Kt. |
| ISBN: | 9780080969329 |
Internformat
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Datensatz im Suchindex
| _version_ | 1804145613522075648 |
|---|---|
| adam_text | Titel: Tourism management
Autor: Page, Stephen
Jahr: 2011
Contents
Preface ix
Tourism today: Why is it a global phenomenon embracing all our lives? 1
Introduction 1
Travel and sustainability 3
Why study tourism? Is it just about enjoyment and holidays? 7
The leisure society 8
The internet 10
Concepts - tourism, the tourist and travel 11
An organizing framework for the analysis of tourism 13
The tour, holidays, leisure time and the destination 14
Measuring tourism 15
The growth of global tourism and volatility in demand 16
New forces affecting tourism - globalization, inequality and the developed and
developing World 20
A framework for the Book 23
Tourism and management as a focus for the book 23
Managing tourism demand and supply: The perennial
management challenge for tourism organizations 24
The tourism supply chain 26
Managing the tourism sector 28
Tourism: Its origins, growth and future 35
Introduction 35
Tourism and the coast: The seaside resort 41
Tourism in the Edwardian and inter-war years 45
Post-war tourism: Towards international mass tourism 49
The future of tourism 52
Space tourism 53
Conclusion 54
Demand: Why do people engage in tourism? 56
Introduction 56
What is tourism demand? 58
The motivation dichotomy: Why do people go on holiday? 59
Intrinsic and extrinsic motivation 60
Maslow s hierarchy model and tourist motivation 65
The tourism tradition of motivation studies: Classifying and understanding tourist
motives 66
Consumer behaviour and tourism 69
Purchasing a holiday 74
The tourist image of products and places 75
The future of tourism demand 76
Conclusion 77
4 Transporting the tourist I: Surface transport 80
Introduction 80
Transport, tourism and the tour 82
Policy issues in tourist transport 83
Land-based transport 94
Water-based transport 106
Managing land- and surface-based tourist transport 112
5 Transporting the tourist II: The aviation sector 115
Introduction 115
The role of the airport as a tourist terminal facility 116
The international airline industry 123
Managing the airline industry 128
Regulating international air transport 129
Airline marketing: Its role and recent innovations 133
The low-cost carriers: Aligning service provision to demand 134
Airline marketing and developing client relationships: Frequent flyer
programmes and alliances 140
Future trends 144
Conclusion 145
The future of tourist travel and transport 148
6 Accommodation and hospitality services 151
Introduction 151
The hospitality sector 152
The accommodation sector 154
The accommodation sector as a global phenomenon and operational issues 155
The characteristics of the accommodation industry 157
Types of tourist accommodation 160
Conclusion 178
7 Tour operating and travel retailing 180
Introduction 180
The tour operator 182
The European holiday market 188
ATOL trends 189
Consumer trends affecting the future of tour operating 193
Consumer issues in tour operating 194
Marketing and planning the holiday: The holiday brochure 196
Business travel 204
Travel agents and information communication technology 205
Social networking and tourism 206
The future of travel retailing 211
Conclusion 213
8 Visitor attractions 215
Introduction 215
Classifying visitor attractions 217
Visitor attractions in the UK: Recent trends and patterns 223
Visitor attractions: Product considerations 225
Attractions as a leisure product 226
Visitor attractions and the product life cycle 227
Visitor attractions and the visitor experience 229
Managing the visitor experience: Potential and prospects 231
The future for visitor attraction management 235
Conclusion 239
9 The management of tourism 241
Introduction 241
Managing tourism businesses: Key principles 242
The purpose of management in tourism organizations 243
What do tourism managers manage? 245
Marketing tourism as a management function 246
Managing operational issues in tourism businesses 248
Managing service provision: Human resource issues and service delivery 249
Service provision in tourism: A perennial management challenge? 251
Developing and managing tourism ventures in the small business sector 253
Tourism and innovation 260
Tourism management in action: Designing and developing a visitor attraction 265
Conclusion 267
10 The public sector and tourism 271
Introduction 271
Governments and tourism 272
Planning and tourism 286
Government tourism strategies 290
The public sector marketing of tourism 290
The future of the public sector in the management of tourism 297
11 Managing the visitor and their impacts 301
Introduction 301
The geography of tourism: Its application to impact analysis 302
European tourism: Trends and patterns 302
The geography of European tourism based on air transport: Key trends
and impacts 303
Analysing the impact of tourism 304
The economic impact of tourism 308
Social and cultural impacts of tourism 313
Tourism and the environment 316
Visitor management 319
Future issues for visitor management 321
12 The future of tourism: Post tourism? 338
Introduction 338
The spread of tourism 339
Understanding the future of tourism 344
The pressures for tourism to change 350
Crises and disasters in tourism 352
Technology and tourism 353
Climate change, tourism and the environment: Its impact on future
tourism trends 354
New business trends 356
Limiting tourism: The beginning of the end? 357
Towards a new tourism management concept: Managed tourism 362
Index 369
|
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| indexdate | 2024-07-09T23:22:14Z |
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| isbn | 9780080969329 |
| language | English |
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| spelling | Page, Stephen J. 1963- Verfasser (DE-588)120871505 aut Tourism management an introduction Stephen J. Page 4. ed. Amsterdam [u.a.] Elsevier 2011 X, 382 S. Ill., graph. Darst., Kt. txt rdacontent n rdamedia nc rdacarrier Literaturangaben Tourismus (DE-588)4018406-7 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Tourismus (DE-588)4018406-7 s Management (DE-588)4037278-9 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022484809&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| subject_GND | (DE-588)4018406-7 (DE-588)4037278-9 |
| title | Tourism management an introduction |
| title_auth | Tourism management an introduction |
| title_exact_search | Tourism management an introduction |
| title_full | Tourism management an introduction Stephen J. Page |
| title_fullStr | Tourism management an introduction Stephen J. Page |
| title_full_unstemmed | Tourism management an introduction Stephen J. Page |
| title_short | Tourism management |
| title_sort | tourism management an introduction |
| title_sub | an introduction |
| topic | Tourismus (DE-588)4018406-7 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Tourismus Management |
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