Managing across cultures: concepts, policies and practices
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
London [u.a.]
Sage
2011
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Ausgabe: | 1. publ. |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | Hier auch später erschienene, unveränderte Nachdrucke |
Beschreibung: | XXXIII, 606 S. Ill., Kt. |
ISBN: | 1849207291 9781849207294 1849207283 9781849207287 |
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IMAGE 1
CONTENTS
LIST OF TABLES AND FIGURES XXVI LIST OF MINI CASE STUDIES XXIX AUTHOR
BIOGRAPHY XXXI GUIDED TOUR XXXII ACKNOWLEDGEMENTS XXXIV PART I
INTRODUCTION 1 1 WHY STUDY MANAGING ACROSS CULTURES? 3WHY STUDY THE
SUBJECT OF MANAGING ACROSS CULTURES? 3 THIS BOOK: RATIONALE, AIMS AND
STRUCTURE 5RATIONALE 5AIMS 6STRUCTURE 6HOW TO USE THE BOOK 7LEARNING
OUTCOMES 8CHAPTER REVIEW 8REFERENCES 92 THE MEANING AND IMPORTANCE OF
MANAGING ACROSS CULTURES 11 EMERGENCE OF MANAGING ACROSS CULTURES 11THE
TRIGGERS 11EXPATRIATES' FAILURE TO COMPLETE ASSIGNMENTS ABROAD 12
RECESSION IN THE 1980S 12ECONOMIC DEVELOPMENT OF JAPAN AND SOUTH-EAST
ASIA 13 ECONOMIC DEVELOPMENT OF CHINA AND INDIA 13'WESTERNIZATION' OF
CENTRAL AND EASTERN EUROPE 14 THE DRIVERS 14MULTINATIONAL COMPANIES
14INTERNATIONAL COMPETITION 15REGIONAL ECONOMIC INTEGRATION 15TECHNICAL
CHANGES AND FLOW OF INFORMATION 16TRADE AND FINANCIAL SERVICES
16POLITICAL AND CULTURAL INFLUENCES 17 VII
IMAGE 2
VIII I CONTENTS
WESTERN MANAGEMENT EDUCATION AND THE USE OF ENGLISH IN BUSINESS 17
REFORMS IN DEVELOPING COUNTRIES 18
THE MEANING OF MANAGING ACROSS CULTURES 18
MANAGING LOCAL EMPLOYEES GLOBALLY 21
BUILDING A GLOBAL CORPORATE CULTURE 21
FORWARD DIFFUSION OF KNOWLEDGE AND SKILLS 22
MANAGING GLOBAL EMPLOYEES LOCALLY 23
NATIONAL NORMS AND VALUES 24
NATIONAL ECONOMIC TRENDS AND ORGANIZATIONAL CHARACTERISTICS 25 NATIONAL
INSTITUTIONS AND LEGAL SYSTEMS 26
ASSESSING AND AVOIDING RISKS 27
REVERSE DIFFUSION OF KNOWLEDGE AND SKILLS 28
SUMMARY 29
REVISION QUESTIONS 30
REFERENCES 30
3 CONTEXTS AND THE CULTURAL DILEMMA OF MANAGING ACROSS CULTURES 35
INTRODUCTION 35
THE CONTEXTS OF MANAGING ACROSS CULTURES 36
THE GLOBAL-INTERNATIONAL CONTEXT 37
ECONOMIC CHALLENGES 38
POLITICAL CHALLENGES 38
LEGAL CHALLENGES 39
TECHNOLOGICAL CHALLENGES 39
THE LOCAL-NATIONAL COUNTRY CONTEXT 40
THE POLITICAL ENVIRONMENT 40
THE LEGAL ENVIRONMENT 41
THE ECONOMIC ENVIRONMENT 41
THE ORGANIZATIONAL CONTEXT 42
THE ETHNOCENTRIC APPROACH 43
THE POLYCENTRIC APPROACH 44
THE GEOCENTRIC APPROACH 44
THE REGIOCENTRIC APPROACH 45
ORGANIZATIONAL CULTURE 46
IS MANAGEMENT A UNIVERSAL PHENOMENON? 47
CONVERGENCE THEORY 47
DIVERGENCE THEORY 49
THE CULTURAL DILEMMA OF MANAGING ACROSS CULTURES 50
DEFINITIONS OF CULTURE 51
DIMENSIONS OF CULTURE 52
KLUCKHOHN AND STRODTBECK (1961): CULTURAL VALUE ORIENTATIONS 53
IMAGE 3
CONTENTS I IX
GEERT HOFSTEDE: CULTURAL DIMENSIONS OF SOCIETIES 53
FONS TROMPENAARS' (1993) CULTURAL FRAMEWORK 60
THE PROJECT GLOBE CULTURAL FRAMEWORK (HOUSE ET AL., 2004) 62 SUMMARY 65
REVISION QUESTIONS 65
REFERENCES 65
PART I CASE STUDY BOB OVER THE GLOBE - CHEVRON AND SAUDI ARAMCO 71
INTRODUCTION 71
THE BIRTH AND GROWTH OF SAUDI ARAMCO 72
CHEVRON-SAUDI ARAMCO INTERFACE 72
THE GLOBALIZING POWER OF BUSINESS VERSUS THE LOCALIZING POWER OF CULTURE
IN MANAGING PEOPLE INTERNATIONALLY 73
QUESTIONS 76
REFERENCES 76
PART II MANAGING IN ANGLO-SAXON COUNTRIES 77
4 THE US AND CANADA 79
INTRODUCTION 79
CONTEXTS: ECONOMICS, POLITICS AND CULTURE 80
ECONOMICS 80
POLITICS 81
CULTURE 81
LABOUR MARKET TRENDS 82
THE SERVICES SECTOR 83
UNEMPLOYMENT 83
FLEXIBLE WORKING PRACTICES 83
JOB INSECURITY AND HIGH TURNOVER 84
DIVERSITY 85
AGEING WORKING POPULATION 85
MANAGEMENT AND ORGANIZATION 86
STRATEGIC AWARENESS 87
AVOIDANCE OF TRADE UNIONS 87
EMPLOYEE-EMPLOYER AGREEMENTS 89
MANAGING DIVERSITY 90
MANAGING HUMAN RESOURCES 91
RECRUITMENT AND SELECTION 91
EQUAL OPPORTUNITIES 91
GRADUATE RECRUITMENT 92
SELECTION 93
EDUCATION, TRAINING AND DEVELOPMENT 94
ORGANIZATIONAL TRAINING 94
IMAGE 4
CONTENTS
BUSINESS AND MANAGEMENT EDUCATION 95
VOCATIONAL EDUCATION 96
REWARDS AND REMUNERATION 96
PERFORMANCE APPRAISAL 96
PERFORMANCE-RELATED PAY AND NEGOTIATED PAY 97
MINIMUM WAGE 97
EMPLOYEE RELATIONS 98
TRADE UNIONS 98
COLLECTIVE BARGAINING 100
INDUSTRIAL ACTION 101
SETTLEMENT OF INDUSTRIAL DISPUTES 102
SUMMARY 102
REVISION QUESTIONS 104
REFERENCES 104
5 THE UK AND IRELAND 107
INTRODUCTION 107
SOCIO-ECONOMIC AND POLITICAL CONTEXT 108
ECONOMICS 108
POLITICS 109
CULTURE 110
LABOUR MARKET TRENDS 111
SHORTAGES OF SKILLED LABOUR 112
EMPLOYMENT OF WOMEN 112
THE OLDER WORKFORCE 113
EMPLOYMENT OF MIGRANT WORKERS 114
FLEXIBLE WORKING PRACTICES 114
THE UNEMPLOYMENT RATE 115
MANAGEMENT AND ORGANIZATION 115
STRATEGIC INTEGRATION 116
OUTSOURCING 117
COLLECTIVE BARGAINING 117
PRAGMATISM 118
FLEXIBILITY AND COST REDUCTIONS 118
COMMITMENT TO QUALITY IMPROVEMENT 119
INTERNATIONAL MANAGEMENT ORIENTATION 120
MANAGING HUMAN RESOURCES 120
RECRUITMENT AND SELECTION 120
RECRUITMENT 121
GRADUATE RECRUITMENT 121
SELECTION 123
TRAINING AND DEVELOPMENT 123
APPRENTICESHIP TRAINING 124
IMAGE 5
CONTENTS I XI
EMPLOYEE TRAINING AND DEVELOPMENT 124
MANAGEMENT EDUCATION, TRAINING AND DEVELOPMENT 125 VOCATIONAL TRAINING
126
LIFELONG LEARNING 127
INVESTORS IN PEOPLE (IP) 127
REWARDS AND REMUNERATION 128
PERFORMANCE APPRAISAL 129
PERFORMANCE-RELATED PAY 129
STATUTORY MINIMUM WAGE 130
WAGE INEQUALITIES 131
EMPLOYEE RELATIONS 131
TRADE UNIONS 133
COLLECTIVE BARGAINING 135
STRIKES AND INDUSTRIAL ACTION 135
SETTLEMENT OF INDUSTRIAL DISPUTES 136
EMPLOYEE INVOLVEMENT AND PARTICIPATION 136
SUMMARY 137
REVISION QUESTIONS 138
REFERENCES 138
AUSTRALIA AND NEW ZEALAND 145
INTRODUCTION 145
CONTEXTS: ECONOMICS, POLITICS AND CULTURE 146
ECONOMICS 146
POLITICS 147
CULTURE 147
LABOUR MARKET TRENDS 148
EMPLOYMENT OF WOMEN 149
FLEXIBLE WORKING PRACTICES 149
EMPLOYMENT OF OLDER PEOPLE 150
EMPLOYMENT OF ETHNIC MINORITIES 151
UNEMPLOYMENT 151
MANAGEMENT AND ORGANIZATION 152
HR AND CORPORATE STRATEGY 152
RELIANCE ON LEGAL EXPERTS 153
MANAGING HUMAN RESOURCES 153
RECRUITMENT AND SELECTION 153
RECRUITMENT 154
GRADUATE RECRUITMENT 154
SELECTION 154
TRAINING AND DEVELOPMENT 155
ON-THE-JOB TRAINING AND APPRENTICESHIPS 156
OFF-THE-JOB TRAINING AND EDUCATION 156
IMAGE 6
XII I CONTENTS
ORGANIZATIONAL TRAINING 157
REWARDS AND REMUNERATION 157
CENTRALIZED REWARDS SYSTEM (REWARDS SET BY COLLECTIVE AGREEMENT) 158
DECENTRALIZED REWARDS SYSTEM (REWARDS SET BY INDIVIDUAL ARRANGEMENTS)
158
THE MINIMUM WAGE 159
EMPLOYEE RELATIONS 160
TRADE UNION ORGANIZATION, MEMBERSHIP AND DENSITY 162 COLLECTIVE
BARGAINING 163
INDUSTRIAL CONFLICTS AND STRIKES 165
SETTLEMENT OF INDUSTRIAL DISPUTES 165
EMPLOYEE INVOLVEMENT AND PARTICIPATION 166
SUMMARY 167
REVISION QUESTIONS 167
REFERENCES 168
PART II CASE STUDY 9/11 - THE EFFECTS AND ORGANIZATIONAL RESPONSE 171
INTRODUCTION 171
THE IMPACT OF 9/11 ON TRAVELLING AND TOURISM 171
DEALING WITH AND RESPONDING TO THE CRISIS 172
REDUNDANCIES - THE COMMON RESPONSE TO A CRISIS 173
RECRUITING AND RETAINING KEY EMPLOYEES 174
TRAINING FOR POSSIBLE ATTACKS 175
COMMUNICATION AND CRISIS MANAGEMENT PLANS 175
CONCLUSION 176
QUESTIONS 177
REFERENCES 177
PART III MANAGING IN SOUTH-EAST ASIAN COUNTRIES 179
7 JAPAN AND SOUTH KOREA 181
INTRODUCTION 181
CONTEXTS: ECONOMICS, POLITICS AND CULTURE 182
ECONOMICS 182
POLITICS 183
CULTURE 184
LABOUR MARKET TRENDS 184
LOW UNEMPLOYMENT RATES 185
CHAEBOL AND ZAIBATSU 186
A HARD-WORKING, COMMITTED AND LOYAL WORKFORCE 187
FEMALE EMPLOYMENT 187
OLDER WORKING POPULATION 188
IMAGE 7
CONTENTS
FROM FULL-TIME EMPLOYMENT TO FLEXIBLE EMPLOYMENT MANAGEMENT AND
ORGANIZATION QUALITY IMPROVEMENT CONSULTATION, COMMUNICATION AND
DECISION-MAKING: THE
RINGI SYSTEM PATERNALISTIC LEADERSHIP JOB SECURITY: FROM LIFETIME
EMPLOYMENT TO EMPLOYMENT ADJUSTMENT MANAGING HUMAN RESOURCES
RECRUITMENT AND SELECTION RECRUITMENT GRADUATE RECRUITMENT SELECTION
TRAINING AND DEVELOPMENT
COMPANY INDUCTION TRAINING ON-THE-JOB TRAINING AND JOB ROTATION
ENTERPRISE-SPECIFIC SKILLS TRAINING CONTINUOUS TRAINING
SELF-DEVELOPMENT MANAGEMENT TRAINING AND DEVELOPMENT REWARDS AND
REMUNERATION MINIMUM WAGE
SENIORITY-BASED REWARDS REWARDS AND ORGANIZATIONAL SIZE AND SECTOR BONUS
SYSTEMS PERFORMANCE-RELATED PAY
PROMOTION EMPLOYEE RELATIONS TRADE UNIONS
ENTERPRISE UNIONS COLLECTIVE BARGAINING INDUSTRIAL ACTION THE SETTLEMENT
OF INDUSTRIAL DISPUTES SUMMARY REVISION QUESTIONS REFERENCES
CHINA AND HONG KONG INTRODUCTION CONTEXTS: ECONOMICS, POLITICS AND
CULTURE ECONOMICS
POLITICS CULTURE
XIII
189 190 190
191 192
192 193 193
193 194 194 195 196 197 197 198 198 198 200 200 201 201
201 202 203 204 204 205 206 207 209 210 210 211
215 215 216 216 217
218
IMAGE 8
XIV I CONTENTS
LABOUR MARKET TRENDS 219
SKILLS SHORTAGES 220
RURAL-URBAN MIGRATION 221
JOINT VENTURES AND FOREIGN-OWNED COMPANIES 221
STRATIFICATION AND EXPLOITATION OF THE LABOUR FORCE 222
MANAGEMENT AND ORGANIZATION 223
STATE- AND PARTY-ORIENTATED MANAGEMENT 224
HEAVILY REGULATED MANAGEMENT 225
CULTURALLY DETERMINED MANAGEMENT 226
WESTERN MANAGEMENT 227
MANAGING HUMAN RESOURCES 228
RECRUITMENT AND SELECTION 228
FROM LIFETIME EMPLOYMENT TO LABOUR CONTRACT ASSIGNMENTS 229 FROM
CENTRALIZED TO DECENTRALIZED RECRUITMENT 229
FROM NON-EXISTENT TO MORE FORMALIZED RECRUITMENT AND SELECTION METHODS
230
TRAINING AND DEVELOPMENT 232
EDUCATION AND LEARNING PROCESS 232
VOCATIONAL TRAINING AND EDUCATION 234
ORGANIZATIONAL TRAINING 235
MANAGEMENT EDUCATION, TRAINING AND DEVELOPMENT 235 MANAGEMENT EDUCATION
ON A WIDER SCALE 236
TRAINING AS MANY MANAGERS AS POSSIBLE AT HOME AND ABROAD 236 SUPPORTING
CHINESE MANAGERS IN LEARNING FROM JOINT VENTURES AND FOREIGN-OWNED
COMPANIES 236
REWARDS AND REMUNERATION 237
MINIMUM WAGE 238
PERFORMANCE APPRAISAL AND PERFORMANCE-RELATED PAY 239 EMPLOYEE RELATIONS
240
TRADE UNION COMPOSITION AND MEMBERSHIP 240
THE ROLE OF TRADE UNIONS 241
THE WORKERS' CONGRESS 242
INDUSTRIAL ACTION 243
SETTLEMENT OF INDUSTRIAL DISPUTES 244
SUMMARY 244
REVISION QUESTIONS 245
REFERENCES 245
INDONESIA AND MALAYSIA 249
INTRODUCTION 249
CONTEXTS: ECONOMICS, POLITICS AND CULTURE 250
ECONOMICS 250
POLITICS 252
IMAGE 9
CONTENTS
CULTURE LABOUR MARKET TRENDS UNEMPLOYMENT RATE
EMPLOYEE TURNOVER DEMAND FOR SKILLED AND PROFESSIONAL LABOUR EMPLOYMENT
OF WOMEN AND ETHNIC GROUPS EMPLOYMENT OF IMMIGRANT WORKERS MANAGEMENT
AND ORGANIZATION
REGULATED MANAGEMENT PATERNALISTIC MANAGEMENT INTEGRATED MANAGEMENT
QUALITY-BASED MANAGEMENT ADOPTED MANAGEMENT MANAGING HUMAN RESOURCES
RECRUITMENT AND SELECTION AFFIRMATIVE ACTION WORD OF MOUTH KINSHIP
RECRUITMENT NEED-BASED RECRUITMENT TRAINING AND DEVELOPMENT
EDUCATION TRAINING REWARDS AND REMUNERATION MINIMUM WAGE
PERFORMANCE APPRAISAL AND PERFORMANCE-RELATED PAY EMPLOYEE RELATIONS
TRADE UNIONS
FROM STATE UNIONS TO COMPANY UNIONS COLLECTIVE BARGAINING INDUSTRIAL
ACTION THE SETTLEMENT OF INDUSTRIAL DISPUTES SUMMARY REVISION QUESTIONS
REFERENCES
PART III CASE STUDY THE 1997 ASIAN FINANCIAL CRISIS INTRODUCTION CAUSES
THE EFFECTS
RESPONSES AND RECOVERY MEASURES CONCLUSION QUESTIONS
REFERENCES
XV
253
255 256 256 257
257 258 259 259 260
261 261 261 262
262 263 263 264 264
264 264 265 266
267 268 269 270 272
273 274 275 275 276
276
279 279 279 280 281 283
284 284
IMAGE 10
XVI I CONTENTS
PART IV MANAGING IN WESTERN EUROPEAN COUNTRIES 285
10 BELGIUM AND FRANCE 287
INTRODUCTION 287
CONTEXTS: ECONOMICS, POLITICS AND CULTURE 288
ECONOMICS 288
POLITICS 289
CULTURE 289
LABOUR MARKET TRENDS 290
UNEMPLOYMENT 291
FLEXIBLE WORKING PRACTICES 292
FEMALE PARTICIPATION 293
MIGRANT LABOUR 294
OLDER WORKING POPULATION 295
MANAGEMENT AND ORGANIZATION 296
FORMALITY AND BUREAUCRACY 296
ELITISM AND INTELLECT 297
STRATEGIC AWARENESS 298
INTERNAL PARTNERSHIP AND EMPOWERMENT OF LINE MANAGERS 298 MANAGING HUMAN
RESOURCES 298
RECRUITMENT AND SELECTION 299
RECRUITMENT 299
GRADUATE RECRUITMENT 299
SELECTION 300
TRAINING AND DEVELOPMENT 300
EDUCATION 301
VOCATIONAL AND EMPLOYER-PROVIDED TRAINING 302
VOCATIONAL TRAINING FOR YOUNG PEOPLE 302
EMPLOYER-PROVIDED TRAINING 303
REWARDS AND REMUNERATION 304
MINIMUM WAGE 305
PERFORMANCE-RELATED PAY 305
EMPLOYEE RELATIONS 306
TRADE UNIONS 306
TRADE UNION MEMBERSHIP AND DENSITY 307
COLLECTIVE BARGAINING 307
WORKER PARTICIPATION 308
INDUSTRIAL ACTION 310
SETTLEMENT OF INDUSTRIAL DISPUTES 310
SUMMARY 311
REVISION QUESTIONS 312
REFERENCES 312
IMAGE 11
CONTENTS I XVII
11 GERMANY AND THE NETHERLANDS 315
INTRODUCTION 315
CONTEXTS: ECONOMICS, POLITICS AND CULTURE 316
ECONOMICS 316
POLITICS 316
CULTURE 317
LABOUR MARKET TRENDS 318
UNEMPLOYMENT 319
EQUAL OPPORTUNITIES AND DIVERSITY 320
OLDER VERSUS YOUNGER WORKERS 321
IMMIGRANT WORKERS 323
MANAGEMENT AND ORGANIZATION 323
INTEGRATED MANAGEMENT 323
STRATEGIC MANAGEMENT 324
PARTICIPATIVE MANAGEMENT (CO-DETERMINATION) 324
MANAGING HUMAN RESOURCES 325
RECRUITMENT AND SELECTION 325
RECRUITMENT 326
SELECTION 327
TRAINING AND DEVELOPMENT 327
EDUCATION 328
VOCATIONAL TRAINING 329
REWARDS AND REMUNERATION 331
THE MINIMUM WAGE 332
ALLOWANCES AND BENEFITS 333
PERFORMANCE-RELATED PAY 333
EMPLOYEE RELATIONS 334
TRADE UNIONS 334
WORKS COUNCILS 335
COLLECTIVE BARGAINING 338
INDUSTRIAL ACTION 339
SETTLEMENT OF INDUSTRIAL DISPUTES 340
SUMMARY 341
REVISION QUESTIONS 342
REFERENCES 342
12 DENMARK, NORWAY AND SWEDEN 345
INTRODUCTION 345
CONTEXTS: ECONOMICS, POLITICS AND CULTURE 346
ECONOMICS 346
POLITICS 347
CULTURE 347
IMAGE 12
XVIII I CONTENTS
LABOUR MARKET TRENDS 348
UNEMPLOYMENT 349
FEMALE PARTICIPATION 350
FLEXIBLE WORKING 351
MIGRANT LABOUR 352
MANAGEMENT AND ORGANIZATION 353
SOCIAL PARTNERSHIP 353
EGALITARIANISM AND CONSENSUS 354
EMPOWERMENT OF LINE MANAGERS 354
INDUSTRIAL DEMOCRACY 354
MANAGING HUMAN RESOURCES 355
RECRUITMENT AND SELECTION 356
RECRUITMENT 356
SELECTION 356
TRAINING AND DEVELOPMENT 357
EDUCATION 357
VOCATIONAL TRAINING 357
ORGANIZATIONAL TRAINING 358
LIFE-LONG LEARNING 358
REWARDS AND REMUNERATION 359
PERFORMANCE-RELATED PAY 360
EMPLOYEE RELATIONS 360
TRADE UNIONS 361
TRADE UNION MEMBERSHIP 363
COLLECTIVE BARGAINING 363
INDUSTRIAL ACTION 364
SETTLEMENT OF INDUSTRIAL DISPUTES 365
SUMMARY 366
REVISION QUESTIONS 366
REFERENCES 367
13 GREECE, ITALY AND SPAIN 369
INTRODUCTION 369
CONTEXTS: ECONOMICS, POLITICS AND CULTURE 370
ECONOMICS 370
POLITICS 370
CULTURE 372
LABOUR MARKET TRENDS 372
UNEMPLOYMENT 373
TEMPORARY EMPLOYMENT 374
FLEXIBLE WORKING PRACTICES 375
IMMIGRANT LABOUR 376
MANAGEMENT AND ORGANIZATION 377
IMAGE 13
CONTENTS XIX
OWNERSHIP AND MANAGEMENT PRACTICE 377
INTERNATIONALIZED MANAGEMENT 377
MANAGING HUMAN RESOURCES 378
RECRUITMENT AND SELECTION 379
RECRUITMENT 379
GRADUATE RECRUITMENT 380
SELECTION 380
TRAINING AND DEVELOPMENT 381
EDUCATION 381
VOCATIONAL TRAINING 383
ORGANIZATIONAL TRAINING 383
REWARDS AND REMUNERATION 384
THE MINIMUM WAGE 384
PERFORMANCE APPRAISAL AND PERFORMANCE-RELATED PAY 385 EMPLOYEE RELATIONS
385
TRADE UNIONS 386
TRADE UNION MEMBERSHIP AND DENSITY 387
COLLECTIVE BARGAINING 388
INDUSTRIAL ACTION 390
SETTLEMENT OF INDUSTRIAL DISPUTES 391
SUMMARY 392
REVISION QUESTIONS 392
REFERENCES 393
PART IV CASE STUDY EU ENLARGEMENT AND ITS IMPLICATIONS FOR WORK AND
EMPLOYMENT 395
INTRODUCTION 395
THE TRANSITIONAL CLAUSE 396
DRIVERS OF IMMIGRATION 397
IMPLICATIONS AND RESPONSES 398
QUESTIONS 400
REFERENCES 400
PART V MANAGING IN DEVELOPING COUNTRIES 403
14 AFRICAN COUNTRIES 405
INTRODUCTION 405
CONTEXTS: ECONOMICS, POLITICS, AND CULTURE 406
ECONOMICS 406
POLITICS 408
CULTURE 409
LABOUR MARKET TRENDS 410
HIGH UNEMPLOYMENT 410
IMAGE 14
XX I CONTENTS
DECLINING PUBLIC SECTOR EMPLOYMENT 411
GROWTH OF INFORMAL SECTOR EMPLOYMENT 412
LOW PARTICIPATION OF WOMEN IN FORMAL EMPLOYMENT 412
CHILD LABOUR AND ILLEGAL EMPLOYMENT PRACTICES 412
EFFECTS OF HIV AND AIDS ON EMPLOYMENT 413
MIGRATION OF SKILLED AND PROFESSIONAL LABOUR 414
SHORTAGES OF SKILLED AND EDUCATED LABOUR 415
MANAGEMENT AND ORGANIZATION 416
CENTRALIZATION OF DECISION-MAKING 416
PUBLIC SECTOR MANAGEMENT AND BUREAUCRACY 417
POLITICIZATION OF MANAGEMENT PRACTICES 418
UBUNTU MANAGEMENT 418
MANAGING HUMAN RESOURCES 420
RECRUITMENT AND SELECTION 420
TRAINING AND DEVELOPMENT 422
INADEQUATE EDUCATION SYSTEMS 422
INAPPROPRIATE EDUCATION AND TRAINING PROGRAMMES 422 INEFFICIENT
MANAGEMENT OF EDUCATION AND TRAINING BODIES AND INSTITUTIONS 423
INSUFFICIENT ORGANIZATIONAL TRAINING 423
THE INFLUENCE OF CULTURE ON TRAINING 424
REWARDS AND REMUNERATION 425
MINIMUM WAGE 425
FROM SENIORITY TO MERIT-BASED PAY 426
PERFORMANCE APPRAISAL 426
SUPPLEMENTARY PAY 427
PROMOTION BY DECREE 427
INFORMAL WELFARE SYSTEM 427
EMPLOYEE RELATIONS 428
TRADE UNIONS 429
COLLECTIVE BARGAINING 430
INDUSTRIAL ACTION 431
SETTLEMENT OF INDUSTRIAL DISPUTES 431
SUMMARY 432
REVISION QUESTIONS 433
REFERENCES 434
15 ARAB COUNTRIES 437
INTRODUCTION 437
CONTEXTS: ECONOMICS, POLITICS AND CULTURE 438
ECONOMICS 438
POLITICS 442
CULTURE 442
IMAGE 15
CONTENTS I XXI
LABOUR MARKET TRENDS 443
UNEVEN COMPOSITION AND DISTRIBUTION OF LABOUR 443
UNEMPLOYMENT AND YOUTH UNEMPLOYMENT 444
FROM FOREIGN TO NATIONAL LABOUR EMPLOYMENT: LOCALIZATION 445 PUBLIC
VERSUS PRIVATE SECTOR EMPLOYMENT 446
FOREIGN INVESTMENT 447
FEMALE EMPLOYMENT 448
CHILD LABOUR AND ILLEGAL EMPLOYMENT PRACTICES 449
IMMIGRATION OF SKILLED AND PROFESSIONAL LABOUR 449
MANAGEMENT AND ORGANIZATION 449
INHERITED MANAGEMENT POLICIES AND PRACTICES 450
AUTHORITARIANISM 450
PATERNALISM 451
CENTRALIZATION OF DECISION-MAKING 451
POLITICALLY ORIENTED MANAGEMENT 451
BUREAUCRACY 452
ADOPTED MANAGEMENT POLICIES AND PRACTICES 452
ADOPTED SOCIALIST MANAGEMENT SYSTEMS 452
ADOPTED CAPITALIST MANAGEMENT SYSTEMS 452
FACTORS CONDITIONING MANAGEMENT AND ORGANIZATION IN ARAB COUNTRIES 453
TRADITIONAL NORMS AND VALUES 453
ISLAMIC VALUES AND PRINCIPLES 456
MANAGING HUMAN RESOURCES 461
RECRUITMENT AND SELECTION 461
RECRUITMENT 461
SELECTION 462
TRAINING AND DEVELOPMENT 463
VOCATIONAL TRAINING 464
ORGANIZATIONAL TRAINING 464
MANAGEMENT DEVELOPMENT 464
REWARDS AND REMUNERATION 465
SENIORITY-BASED PAY 465
NATIONALITY-BASED PAY 466
PAY FOR GOODWILL 466
PERFORMANCE APPRAISAL 467
PERFORMANCE-RELATED PAY 467
EMPLOYEE RELATIONS 468
TRADE UNIONS 468
COLLECTIVE BARGAINING 469
INDUSTRIAL ACTION 469
SETTLEMENT OF INDUSTRIAL DISPUTES 469
IMAGE 16
XXII I CONTENTS
SUMMARY REVISION QUESTIONS REFERENCES
16 INDIA INTRODUCTION CONTEXTS: ECONOMICS, POLITICS AND CULTURE
ECONOMICS
POLITICS CULTURE LABOUR MARKET TRENDS UNEMPLOYMENT
AGRICULTURAL EMPLOYMENT INCREASING EMPLOYMENT IN IT EMPLOYMENT AND
FOREIGN DIRECT INVESTMENT INFORMAL SECTOR EMPLOYMENT
FEMALE PARTICIPATION IN THE LABOUR MARKET CHILD LABOUR AND ILLEGAL
EMPLOYMENT PRACTICES SKILL SHORTAGES MANAGEMENT AND ORGANIZATION
AUTHORITATIVE AND PATERNALISTIC MANAGEMENT INTEGRATED AND INTERNATIONAL
MANAGEMENT MANAGING HUMAN RESOURCES RECRUITMENT AND SELECTION
RECRUITMENT SELECTION GRADUATE RECRUITMENT TRAINING AND DEVELOPMENT
EDUCATION AND LEARNING VOCATIONAL EDUCATION AND TRAINING ORGANIZATIONAL
TRAINING REWARDS AND REMUNERATION BASIC PAY, BENEFITS AND ALLOWANCES
PERFORMANCE APPRAISAL AND PERFORMANCE-RELATED PAY EMPLOYEE RELATIONS
TRADE UNIONS COLLECTIVE BARGAINING INDUSTRIAL ACTION SETTLEMENT OF
INDUSTRIAL DISPUTES SUMMARY REVISION QUESTIONS REFERENCES
470 470 471
475 475 476 476 477 477 479 479 479 480 480 481 481 482 483 483 484 485
486 487 487 487
488 489 489 490
490 490 491 491 492 492 493 494 494 495 495
496
IMAGE 17
CONTENTS
17 CENTRAL AND EASTERN EUROPE INTRODUCTION CONTEXTS: ECONOMICS, POLITICS
AND CULTURE ECONOMICS
POLITICS CULTURE LABOUR MARKET TRENDS FROM STATE-OWNED LARGE COMPANIES
TO PRIVATELY
OWNED SMALL AND MEDIUM SIZE ENTERPRISES COMPANY CLOSURES, DOWNSIZING AND
MASS REDUNDANCIES A WELL-QUALIFIED AND SKILLED WORKFORCE FEMALE
EMPLOYMENT
FLEXIBLE WORKING MANAGEMENT AND ORGANIZATION AUTHORITARIAN MANAGEMENT
EXPERIMENTAL MANAGEMENT INITIATIVE MANAGEMENT MANAGING HUMAN RESOURCES
RECRUITMENT AND SELECTION
TOO MANY APPLICANTS TO CHOOSE FROM APPLICANTS IN HIGH DEMAND APPLICANTS
BY RECOMMENDATION TRAINING AND DEVELOPMENT
ORGANIZATIONAL TRAINING REWARDS AND REMUNERATION LIMITED USE OF
PERFORMANCE-RELATED PAY
REWARDS BASED ON MANAGERIAL JUDGEMENTS RISING WAGE INEQUALITIES EMPLOYEE
RELATIONS TRADE UNIONS
COLLECTIVE BARGAINING INDUSTRIAL ACTION THE SETTLEMENT OF INDUSTRIAL
DISPUTES SUMMARY REVISION QUESTIONS REFERENCES
18 SOUTH AMERICA INTRODUCTION CONTEXTS: ECONOMICS, POLITICS AND CULTURE
ECONOMICS
POLITICS CULTURE
XXIII
501
501 502 502 504
505 506
507 508 508 509 510 511
512 512 513 514 515 516 516 516
517 517 519 519
519 520 520 521 522
523 524 524 525 525
529 529 531
531 532 532
IMAGE 18
XXIV I CONTENTS
LABOUR MARKET TRENDS 533
UNEMPLOYMENT 534
AGRICULTURAL EMPLOYMENT 535
DECLINING PUBLIC SECTOR EMPLOYMENT 536
INFORMAL SECTOR EMPLOYMENT 536
SELF-EMPLOYMENT 537
TEMPORARY, SEASONAL AND SHORT-TERM EMPLOYMENT 537
MULTINATIONALS AND EMPLOYMENT 538
INCREASING EMPLOYMENT OF WOMEN 539
CHILD LABOUR 539
LABOUR MIGRATION 540
MANAGEMENT AND ORGANIZATION 540
PERSON-CENTRED APPROACH 540
AUTHORITARIAN MANAGEMENT 541
CENTRALIZED APPROACH 541
PROCEDURAL FORMALITY AND FORMAL BEHAVIOUR 542
PATERNALISM 542
FACE-TO-FACE COMMUNICATION 543
MANAGING HUMAN RESOURCES 543
RECRUITMENT AND SELECTION 543
RECRUITMENT 544
SELECTION 544
TRAINING AND DEVELOPMENT 545
ORGANIZATIONAL TRAINING 545
APPRENTICESHIPS 546
VOCATIONAL TRAINING 546
MANAGEMENT EDUCATION AND TRAINING 547
REWARDS AND REMUNERATION 548
MINIMUM WAGE 548
REWARDS AND THE FAMILY 549
PAY INEQUALITIES 549
LIMITED EMPLOYMENT BENEFITS 550
PERFORMANCE APPRAISAL 550
EMPLOYEE RELATIONS 550
TRADE UNIONS 551
COLLECTIVE BARGAINING 552
INDUSTRIAL ACTION 552
SETTLEMENT OF INDUSTRIAL DISPUTES 553
SUMMARY 553
REVISION QUESTIONS 554
REFERENCES 554
IMAGE 19
CONTENTS I XXV
PART V CASE STUDY MAKING POVERTY HISTORY 557
INTRODUCTION 557
AID, TRADE AND SECURITY 558
THE NEED FOR SUSTAINABLE AND DEVELOPMENTAL AID PROGRAMMES 559 THE NEED
FOR FAIR INTERNATIONAL TRADE AND MORE FOREIGN DIRECT INVESTMENT 559
THE NEED FOR PEACE, EQUALITY AND JUSTICE 560
MANAGEMENT AND ORGANIZATION 561
CONCLUSION 562
QUESTIONS 562
REFERENCES 562
PART VI CONCLUSION 563
19 EMERGING ISSUES AND FUTURE CHALLENGES IN MANAGING ACROSS CULTURES 5
65
INTRODUCTION 565
MANAGING DIVERSITY 566
MANAGING EQUALITY 568
EMPLOYMENT OF WOMEN 569
EMPLOYMENT OF ETHNIC MINORITIES 571
EMPLOYMENT OF OLDER PEOPLE 571
THE NEED FOR INTERNATIONAL EQUAL OPPORTUNITIES POLICIES 571 MANAGING
FLEXIBILITY 572
FLEXIBLE WORKING PRACTICES 573
FAMILY-FRIENDLY POLICIES 574
ETHICS IN MANAGING ACROSS CULTURES 576
MANAGING INFORMATION TECHNOLOGIES 577
MANAGING ENVIRONMENTAL AWARENESS AND EMPLOYEE WELL-BEING 579 SUMMARY 580
REVISION QUESTIONS 580
REFERENCES 581
GLOSSARY 585
INDEX 599 |
any_adam_object | 1 |
author | Branine, Mohamed |
author_GND | (DE-588)171360532 |
author_facet | Branine, Mohamed |
author_role | aut |
author_sort | Branine, Mohamed |
author_variant | m b mb |
building | Verbundindex |
bvnumber | BV037328230 |
classification_rvk | MS 5500 QP 305 |
classification_tum | WIR 538f EDU 409f WIR 540f |
ctrlnum | (OCoLC)659283987 (DE-599)BSZ330237314 |
dewey-full | 658 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658 |
dewey-search | 658 |
dewey-sort | 3658 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Pädagogik Soziologie Wirtschaftswissenschaften |
edition | 1. publ. |
format | Book |
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id | DE-604.BV037328230 |
illustrated | Illustrated |
indexdate | 2024-11-11T11:02:21Z |
institution | BVB |
isbn | 1849207291 9781849207294 1849207283 9781849207287 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-022482222 |
oclc_num | 659283987 |
open_access_boolean | |
owner | DE-2070s DE-92 DE-634 DE-19 DE-BY-UBM DE-91 DE-BY-TUM DE-739 DE-188 DE-1050 DE-521 DE-M49 DE-BY-TUM DE-473 DE-BY-UBG |
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physical | XXXIII, 606 S. Ill., Kt. |
publishDate | 2011 |
publishDateSearch | 2011 |
publishDateSort | 2011 |
publisher | Sage |
record_format | marc |
spelling | Branine, Mohamed Verfasser (DE-588)171360532 aut Managing across cultures concepts, policies and practices Mohamed Branine 1. publ. London [u.a.] Sage 2011 XXXIII, 606 S. Ill., Kt. txt rdacontent n rdamedia nc rdacarrier Hier auch später erschienene, unveränderte Nachdrucke Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 s DE-604 SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022482222&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Branine, Mohamed Managing across cultures concepts, policies and practices Interkulturelles Management (DE-588)4343519-1 gnd |
subject_GND | (DE-588)4343519-1 |
title | Managing across cultures concepts, policies and practices |
title_auth | Managing across cultures concepts, policies and practices |
title_exact_search | Managing across cultures concepts, policies and practices |
title_full | Managing across cultures concepts, policies and practices Mohamed Branine |
title_fullStr | Managing across cultures concepts, policies and practices Mohamed Branine |
title_full_unstemmed | Managing across cultures concepts, policies and practices Mohamed Branine |
title_short | Managing across cultures |
title_sort | managing across cultures concepts policies and practices |
title_sub | concepts, policies and practices |
topic | Interkulturelles Management (DE-588)4343519-1 gnd |
topic_facet | Interkulturelles Management |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022482222&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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