Customer knowledge management: improving customer relationship through knowledge application
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Heidelberg u.a.
Springer
2011
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Schlagworte: | |
Online-Zugang: | BTU01 FAB01 FHA01 FHM01 FHN01 FHR01 FKE01 FNU01 FWS01 FWS02 HWR01 UBG01 UBM01 UBR01 UBT01 UBW01 UBY01 UER01 UPA01 Volltext |
Beschreibung: | 1 Online-Ressource (XVI, 143 S.) Ill., graph. Darst. |
ISBN: | 9783642164750 |
DOI: | 10.1007/978-3-642-16475-0 |
Internformat
MARC
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Datensatz im Suchindex
DE-BY-FWS_katkey | 436868 |
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any_adam_object | |
author | Wilde, Silvio |
author_facet | Wilde, Silvio |
author_role | aut |
author_sort | Wilde, Silvio |
author_variant | s w sw |
building | Verbundindex |
bvnumber | BV037281363 |
classification_rvk | QP 620 |
collection | ZDB-2-SBE |
ctrlnum | (OCoLC)707187005 (DE-599)BVBBV037281363 |
discipline | Informatik Wirtschaftswissenschaften |
doi_str_mv | 10.1007/978-3-642-16475-0 |
format | Electronic eBook |
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id | DE-604.BV037281363 |
illustrated | Illustrated |
indexdate | 2025-02-20T06:48:05Z |
institution | BVB |
isbn | 9783642164750 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-021194163 |
oclc_num | 707187005 |
open_access_boolean | |
owner | DE-473 DE-BY-UBG DE-739 DE-898 DE-BY-UBR DE-M347 DE-703 DE-1049 DE-634 DE-92 DE-Aug4 DE-19 DE-BY-UBM DE-2070s DE-29 DE-20 DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-355 DE-BY-UBR DE-1043 DE-859 DE-706 |
owner_facet | DE-473 DE-BY-UBG DE-739 DE-898 DE-BY-UBR DE-M347 DE-703 DE-1049 DE-634 DE-92 DE-Aug4 DE-19 DE-BY-UBM DE-2070s DE-29 DE-20 DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-355 DE-BY-UBR DE-1043 DE-859 DE-706 |
physical | 1 Online-Ressource (XVI, 143 S.) Ill., graph. Darst. |
psigel | ZDB-2-SBE |
publishDate | 2011 |
publishDateSearch | 2011 |
publishDateSort | 2011 |
publisher | Springer |
record_format | marc |
spellingShingle | Wilde, Silvio Customer knowledge management improving customer relationship through knowledge application Integriertes Management (DE-588)4346301-0 gnd Wissensmanagement (DE-588)4561842-2 gnd Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmarketing (DE-588)4789127-0 gnd Kundenanalyse (DE-588)4304338-0 gnd |
subject_GND | (DE-588)4346301-0 (DE-588)4561842-2 (DE-588)4236865-0 (DE-588)4789127-0 (DE-588)4304338-0 |
title | Customer knowledge management improving customer relationship through knowledge application |
title_auth | Customer knowledge management improving customer relationship through knowledge application |
title_exact_search | Customer knowledge management improving customer relationship through knowledge application |
title_full | Customer knowledge management improving customer relationship through knowledge application Silvio Wilde |
title_fullStr | Customer knowledge management improving customer relationship through knowledge application Silvio Wilde |
title_full_unstemmed | Customer knowledge management improving customer relationship through knowledge application Silvio Wilde |
title_short | Customer knowledge management |
title_sort | customer knowledge management improving customer relationship through knowledge application |
title_sub | improving customer relationship through knowledge application |
topic | Integriertes Management (DE-588)4346301-0 gnd Wissensmanagement (DE-588)4561842-2 gnd Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmarketing (DE-588)4789127-0 gnd Kundenanalyse (DE-588)4304338-0 gnd |
topic_facet | Integriertes Management Wissensmanagement Kundenmanagement Beziehungsmarketing Kundenanalyse |
url | https://doi.org/10.1007/978-3-642-16475-0 |
work_keys_str_mv | AT wildesilvio customerknowledgemanagementimprovingcustomerrelationshipthroughknowledgeapplication |