Sharing knowledge: The why and how of organisational change. - Ebook. - Originally published in: 2004
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Bibliographic Details
Main Author: Dupuy, François 1947- (Author)
Format: Electronic eBook
Language:English
Published: Basingstoke Palgrave Macmillan 2004
Subjects:
Online Access:UBR01
Volltext
Item Description:Adobe Ebook Reader
Introduction PART 1: THE CUSTOMER'S VICTORY - A CHALLENGE FOR ORGANIZATIONS An Uncertain World The Customer's Victory What is a Bureaucracy? A Requiem for Bureaucracy Change Yes, but Change What? PART 2: THE CHANGE PROCESS Review of Pure Reasoning The Process: From Symptom to Problem The Process: From Problem to Priorities The Process: From Priorities to Levers Implementation: The Moment of Change Implementation: Playing on Trust The Particular Case of Public Organizations Conclusion
Physical Description:1 Online-Ressource (296 p S.)
Format:Document

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