Sharing knowledge: The why and how of organisational change. - Ebook. - Originally published in: 2004
Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Dupuy, François 1947- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Basingstoke Palgrave Macmillan 2004
Schlagworte:
Online-Zugang:UBR01
Volltext
Beschreibung:Adobe Ebook Reader
Introduction PART 1: THE CUSTOMER'S VICTORY - A CHALLENGE FOR ORGANIZATIONS An Uncertain World The Customer's Victory What is a Bureaucracy? A Requiem for Bureaucracy Change Yes, but Change What? PART 2: THE CHANGE PROCESS Review of Pure Reasoning The Process: From Symptom to Problem The Process: From Problem to Priorities The Process: From Priorities to Levers Implementation: The Moment of Change Implementation: Playing on Trust The Particular Case of Public Organizations Conclusion
Beschreibung:1 Online-Ressource (296 p S.)
Format:Document

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