Offshoring information technology: sourcing and outsourcing to a global workforce
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cambridge [u.a.]
Cambridge Univ. Pr.
2009
|
| Ausgabe: | 5. print. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXI, 282 S. Ill., graph. Darst. |
| ISBN: | 9780521843553 0521843553 |
Internformat
MARC
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| 100 | 1 | |a Carmel, Erran |e Verfasser |0 (DE-588)157421910 |4 aut | |
| 245 | 1 | 0 | |a Offshoring information technology |b sourcing and outsourcing to a global workforce |c Erran Carmel ; Paul Tjia |
| 250 | |a 5. print. | ||
| 264 | 1 | |a Cambridge [u.a.] |b Cambridge Univ. Pr. |c 2009 | |
| 300 | |a XXI, 282 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Computer software industry |x Subcontracting | |
| 650 | 4 | |a Offshore outsourcing |x Management | |
| 650 | 4 | |a Contracting out |x Management | |
| 650 | 4 | |a Computer software |x Development |x Management | |
| 650 | 0 | 7 | |a Outsourcing |0 (DE-588)4127582-2 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Informationstechnik |0 (DE-588)4026926-7 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Informationstechnik |0 (DE-588)4026926-7 |D s |
| 689 | 0 | 1 | |a Outsourcing |0 (DE-588)4127582-2 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Tjia, Paul |e Sonstige |0 (DE-588)159632196 |4 oth | |
| 856 | 4 | 2 | |m Digitalisierung UB Bamberg |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021186519&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-021186519 | ||
Datensatz im Suchindex
| _version_ | 1804143898667253760 |
|---|---|
| adam_text | Contents
List of contributors
ix
Foreword
xiii
Preface
xvii
Acknowledgments
xxiii
Parti The fundamentals
1
The offshore landscape
3
Historical context and lessons for the future
5
The Offshore Stage Model: progression and diffusion
8
Strategic advantages
10
Offshore challenges
12
What is done offshore?
13
The demand for offshore work
18
The offshore supply
24
IT-enabled services
28
Concluding comments
30
2
Offshore economics and offshore risks
31
Labor arbitrage: finding the lowest wages
31
Transactions Costs and Total Savings from Offshore Strategy
34
Extra offshore costs
36
What is the bottom line? Does off shoring lead to cost savings?
40
Case study
-
Calculating the extra offshore costs at a giant
American corporation
41
Offshore risks
44
Concluding lessons
50
3
Beginning the offshore journey
51
Phase
1:
Laying the foundation
53
Phase
2:
Identifying the providers
60
vi
Contents
Phase 3:
Assessing and selecting the provider
64
Concluding lessons
68
The offshore country menu
69
Three tiers of software exporting countries
69
What country to choose?
71
Case study
-
Sport Systems Inc. shops creatively for an offshore
provider
77
Country sketches: the Big Three and eight more
79
Partii
Managerial competency
91
5
Offshore strategy
93
Cost-reduction strategy
94
Leveraging offshore strategically: beyond cost savings
96
Strategic perils
101
Strategic collaboration: offshore business models
103
Case study
-
GE in India
107
Concluding lessons
111
6
Offshore legal issues
112
Key legal considerations in offshoring
112
Principal deal structures
119
Agreement structures
121
Key service agreement terms
124
7
Managing the offshore transition
130
Knowledge transfer
130
Casestudy
-
Knowledge transfer by Eating Your Own Dog Food
133
Change management
135
Case study
—
The
ups
and downs of building support for offshoring
at a giant US corporation
137
Governance in offshore outsourcing
140
Concluding lessons
148
8
Overcoming distance and time
149
We like to be close
149
Understanding the problems of distance
151
Formalize and
inf
ormaiize
154
Managing time differences
160
Collaborative technology
164
Casestudy
-
Intel s vision for new collaboration technologies
166
vii
Contents
Selecting the right people for distributed collaboration
170
Distance considerations in organizational design
171
Concluding lessons
174
Dealing with cross-cultural issues
175
What is culture?
175
Cultural orientations
176
Does culture matter?
180
Technology and cultural differences
184
Steps to improve cross-cultural communication
185
Case study
-
Why the project was late: cultural miscommunication
in an
Indi
an-American collaboration
187
Case study
-
In a Russian sauna with the Dutch manager
190
Case study
-
Off shoring usability to India
193
Partili
Other stakeholders
197
10
Building software industries in developing nations
199
Choosing a national strategy
200
Why developing nations should invest in building a software export
industry
207
Principal success factors
210
Concluding lessons
218
11
Marketing of offshore services: the provider perspective
219
Lessons from marketing strategies of the largest offshore providers
221
The first steps
224
Local marketing activities
229
Dealing with prospective clients in business discussions
232
Country branding
-
marketing your country
236
External assistance with market entry
238
Concluding lessons
240
12
Offshore politics
241
The immediate policy issue: job loss and wage decline
241
Reactions to the backlash
242
The longer-term policy issues
245
Concluding lessons
248
References
249
End notes
257
Index
273
|
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| discipline | Informatik Wirtschaftswissenschaften |
| edition | 5. print. |
| format | Book |
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| id | DE-604.BV037273594 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T22:54:59Z |
| institution | BVB |
| isbn | 9780521843553 0521843553 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-021186519 |
| oclc_num | 634959687 |
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| owner | DE-473 DE-BY-UBG |
| owner_facet | DE-473 DE-BY-UBG |
| physical | XXI, 282 S. Ill., graph. Darst. |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | Cambridge Univ. Pr. |
| record_format | marc |
| spelling | Carmel, Erran Verfasser (DE-588)157421910 aut Offshoring information technology sourcing and outsourcing to a global workforce Erran Carmel ; Paul Tjia 5. print. Cambridge [u.a.] Cambridge Univ. Pr. 2009 XXI, 282 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Computer software industry Subcontracting Offshore outsourcing Management Contracting out Management Computer software Development Management Outsourcing (DE-588)4127582-2 gnd rswk-swf Informationstechnik (DE-588)4026926-7 gnd rswk-swf Informationstechnik (DE-588)4026926-7 s Outsourcing (DE-588)4127582-2 s DE-604 Tjia, Paul Sonstige (DE-588)159632196 oth Digitalisierung UB Bamberg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021186519&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Carmel, Erran Offshoring information technology sourcing and outsourcing to a global workforce Computer software industry Subcontracting Offshore outsourcing Management Contracting out Management Computer software Development Management Outsourcing (DE-588)4127582-2 gnd Informationstechnik (DE-588)4026926-7 gnd |
| subject_GND | (DE-588)4127582-2 (DE-588)4026926-7 |
| title | Offshoring information technology sourcing and outsourcing to a global workforce |
| title_auth | Offshoring information technology sourcing and outsourcing to a global workforce |
| title_exact_search | Offshoring information technology sourcing and outsourcing to a global workforce |
| title_full | Offshoring information technology sourcing and outsourcing to a global workforce Erran Carmel ; Paul Tjia |
| title_fullStr | Offshoring information technology sourcing and outsourcing to a global workforce Erran Carmel ; Paul Tjia |
| title_full_unstemmed | Offshoring information technology sourcing and outsourcing to a global workforce Erran Carmel ; Paul Tjia |
| title_short | Offshoring information technology |
| title_sort | offshoring information technology sourcing and outsourcing to a global workforce |
| title_sub | sourcing and outsourcing to a global workforce |
| topic | Computer software industry Subcontracting Offshore outsourcing Management Contracting out Management Computer software Development Management Outsourcing (DE-588)4127582-2 gnd Informationstechnik (DE-588)4026926-7 gnd |
| topic_facet | Computer software industry Subcontracting Offshore outsourcing Management Contracting out Management Computer software Development Management Outsourcing Informationstechnik |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021186519&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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