Project management for dummies:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Chichester
Wiley
2011
|
| Ausgabe: | UK ed. |
| Schriftenreihe: | ... for dummies
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XX, 384 S. Ill., graph. Darst. |
| ISBN: | 9780470711194 |
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Datensatz im Suchindex
| _version_ | 1804143790344110080 |
|---|---|
| adam_text | Titel: Project management for dummies
Autor: Graham, Nick
Jahr: 2011
Table of Contents
Introduction................................................................. 7
About This Book..............................................................................................2
Conventions Used in This Book.....................................................................2
What You re Not to Read................................................................................3
Foolish Assumptions.......................................................................................3
How This Book Is Organised..........................................................................3
Part I: Understanding Projects and What You Want to Achieve.....4
Part II: Building the Plans......................................................................4
Part III: Putting Your Management Team Together...........................4
Part IV: Steering the Project to Success..............................................4
Part V: Taking Your Project Management to the Next Level............5
Part VI: The Part of Tens.......................................................................5
Icons Used in This Book.................................................................................5
Where to Go from Here...................................................................................6
Part I Understanding Projects and
What You Want to Achieve............................................7
Chapter 1: Project Management: The Key to Achieving Results......9
Taking on a Project..........................................................................................9
Avoiding the Pitfalls......................................................................................10
Deciding Whether the Job Is Really a Project............................................11
Understanding the four control areas...............................................12
Recognising the diversity of projects................................................13
Understanding the four stages of a project......................................15
Denning the Project Manager s Role...........................................................16
Looking at the Project Manager s tasks............................................17
Staving off potential excuses for not following a
structured project management approach...................................18
Avoiding shortcuts ............................................................................19
Do You Have What It Takes?........................................................................19
Questions..............................................................................................20
Answers.................................................................................................20
Chapter 2: Thinking Through the Life of Your Project..............21
Being Methodical...........................................................................................21
Breaking the Project Down into Stages or Phases....................................22
Appreciating the advantages of stages.............................................23
Deciding on the number of delivery stages......................................23
Understanding the Four Main Stages..........................................................25
Starting the Project..............................................................................25
Organising and Preparing...................................................................27
Carrying Out the Work - delivery stages..........................................32
Closing the Project..............................................................................33
Chapter 3: Defining the Project and Producing a Business Case___35
Defining the Scope.........................................................................................36
Managing expectations and avoiding disappointment...................36
Challenging the scope.........................................................................37
Understanding the dimensions of scope..........................................37
Being clear............................................................................................38
Prioritising............................................................................................38
Producing a Business Case...........................................................................39
Getting to grips with the basic contents...........................................39
Keeping the Business Case up to date..............................................39
Figuring out why you re doing the project.......................................40
Understanding project justification...................................................41
Understanding benefits.......................................................................42
Writing the Business Case..................................................................45
Complying with organisational standards........................................46
Going Back to the Scope...............................................................................46
Getting to Grips with Techniques...............................................................47
Calculating return on investment......................................................47
Understanding cost-benefit analysis................................................48
Chapter 4: Knowing Your Project s Stakeholders.................51
Managing Stakeholders.................................................................................52
Identifying stakeholders - the who .................................................53
Analysing the stakeholders - the where .........................................57
Understanding positions - the why .................................................59
Deciding action - the what ...............................................................61
Working with stakeholders - the how*.............................................62
Planning the work - the when ..........................................................63
Handling Opposition.....................................................................................63
Solving the problems...........................................................................64
Focusing on the common areas.........................................................64
Understanding that you re a threat...................................................64
Spotting facts and emotions...............................................................65
Overriding the opposition..................................................................66
Handling Multiple-Stakeholder Projects.....................................................67
Getting multiple approvals.................................................................67
Developing management strategies..................................................68
Part II: Buitdina the Ptans..........................................69
Chapter 5: Planning with Deliverables First......................71
Seeing the Logic of Product Planning.........................................................72
Thinking product before thinking task .........................................72
Understanding the problems of an activity focus...........................74
Knowing What a Product Is - and Isn t.......................................................74
Finding Good Product Names......................................................................75
Using a Business Project Example...............................................................76
Identifying the products.....................................................................76
Developing a sequence.......................................................................77
Defining the products..........................................................................82
Using a Structured Product List..................................................................83
Unleashing the Power of the Work Flow Diagram.....................................86
Using the Work Flow Diagram for risk..............................................86
Using the Work Flow Diagram for control........................................87
Using the Work Flow Diagram to show stages.................................87
Using the Work Flow for progress reporting....................................88
Getting a picture of the project..........................................................91
Chapter 6: You Want This Project Done When?...................93
Moving From Products to Activities...........................................................94
Having multiple tasks to build a product.........................................94
Listing the activities or tasks.............................................................94
Drawing Up a First Activity Network...........................................................96
Seeing how you build up an Activity Network.................................97
Using the Work Flow Diagram............................................................99
Putting in the time durations...........................................................101
Calculating the length of the project...............................................102
Understanding Float and Its Impact..........................................................105
Identifying the Critical Path.......................................................................107
Watching the critical path................................................................108
Finding a split critical path...............................................................109
Being More Precise with Dependencies...................................................110
Understanding dependency types...................................................110
Staying in touch with reality.............................................................113
Thinking a bit more about sequences.............................................113
Working with the Activity Network...........................................................115
Working back to meet end dates.....................................................116
Avoiding backing into your schedule..............................................117
Going for Gantt.............................................................................................117
Estimating Activity Durations....................................................................120
Getting the best information............................................................120
Using estimating techniques............................................................121
Putting a health warning on estimates............................................123
Chapter 7: Looking At Staff Resources..........................125
Seeing Why You Need to Plan Staff Use....................................................126
Dealing with resource conflicts........................................................126
Making sure that people are available............................................127
Monitoring use of staff on the project.............................................127
Matching People to Tasks..........................................................................128
Working out the skill sets and knowledge that you need
on the teams...................................................................................128
Growing your people.........................................................................129
Developing a Skills Matrix.................................................................130
Honing Your Task Duration Estimates......................................................133
Documenting your estimates...........................................................133
Factors in activity timing and estimates.........................................134
Estimating required work effort.......................................................135
Factoring in productivity..................................................................136
Taking care with historical data......................................................140
Accounting for availability in estimates.........................................141
Smoothing the Resource.............................................................................142
Checking for resource conflict.........................................................143
Resolving resource conflicts - the steps........................................144
Co-ordinating assignments across multiple projects....................145
Chapter 8: Planning for Other Resources
and Developing the Budget...................................147
Determining Physical Resource Needs.....................................................148
Identifying resource needs...............................................................148
Understanding physical resources..................................................150
Thinking a bit more about timing....................................................151
Making Sense of Costs and Budgets..........................................................152
Looking at different types of project costs.....................................152
Developing a project budget at three levels..................................155
Refining your budget through the stages.......................................156
Creating a detailed budget estimate................................................158
Avoiding drowning people in detail................................................160
Chapter 9: Planning at Different Times and Levels...............163
Putting the Main Structure in Place..........................................................164
Deciding on the stages......................................................................164
Holding a stage gate..........................................................................166
Working with Planning Levels....................................................................167
Drawing up new plans.......................................................................168
Keeping higher level plans up to date.............................................170
Planning at more than one level at once.........................................170
Chapter 10: Venturing into the Unknown:
Dealing with Risk and Uncertainty.............................173
Understanding Risks and Risk Management............................................174
Seeing why you need risk management..........................................174
Managing, not necessarily avoiding, risk........................................175
Keeping people informed..................................................................176
Keeping risk in focus throughout the project................................178
Working Through the Risk Cycle...............................................................179
Identifying risk....................................................................................180
Looking around for help...................................................................182
Analysing risk.....................................................................................183
Deciding risk handling.......................................................................188
Adding to or modifying plans as necessary...................................191
Taking planned actions and monitoring risk..................................192
Documenting Risk........................................................................................193
Risk Management Plan......................................................................193
Risk Register.......................................................................................194
Getting Some Help from Techniques........................................................195
Ishikawa (fishbone) diagram............................................................195
Work Flow Diagram...........................................................................195
Risk Checklist.....................................................................................195
Decision Tree......................................................................................196
Part III: Putting Your Management team Together...... 197
Chapter 11: Organising the Project.............................199
Designing the Project Organisation Structure.........................................200
Understanding that organisation is about roles not jobs.............201
Getting to grips with project roles..................................................202
Looking at the roles...........................................................................202
Deciding or influencing the structure.............................................207
Defining Three Organisational Environments..........................................208
The functional structure...................................................................208
The projectised structure.................................................................210
The matrix structure.........................................................................212
Chapter 12: Working With Teams and Specialists...............217
Working With Others..................................................................................218
Treading carefully..............................................................................218
Working with external suppliers......................................................219
Understanding Teams.................................................................................220
Distinguishing between authority, responsibility
and accountability.........................................................................221
Comparing authority and responsibility........................................222
Making Project Assignments......................................................................222
Delving into delegation.....................................................................222
Sharing responsibility.......................................................................227
Holding people accountable when they don t report to you.......227
Showing Roles with a Responsibility Assignment Matrix......................229
Introducing the elements of a Responsibility
Assignment Matrix (RAM).............................................................229
Reading a RAM...................................................................................230
Ensuring your RAM is accurate........................................................231
Dealing with Micromanagement................................................................231
Realising why a person micromanages...........................................232
Helping a micromanager trust you..................................................233
Working well with a micromanager.................................................233
Chapter 13: Being an Effective Leader..........................235
Practising Management and Leadership..................................................236
Understanding what makes a good leader.....................................236
Developing personal power and influence.....................................238
Knowing What Motivates, and also What Demotivates..........................240
Taking a lesson from Fred Herzberg...............................................240
Understanding points of demotivation...........................................241
Ensuring that others are on board..................................................242
Developing Your Teams..............................................................................243
Defining your project operating processes....................................244
Helping your teams become smooth-functioning units................245
Harnessing conflict............................................................................247
Stoking the Boilers......................................................................................248
Letting people know how they re doing.........................................248
Motivating people when they leave.................................................249
Keeping your finger on the pulse.....................................................250
Part IV: Steering the Project to Success......................251
Chapter 14: Tracking Progress and Staying in Control............253
Understanding What Underpins Effective Progress Control.................254
Having a reliable plan........................................................................254
Having clear and frequent milestones............................................255
Having an effective reporting mechanism......................................256
Harnessing Product Power for Progress Control....................................256
Compiling a Work Checklist.............................................................256
Getting visual with the Work Flow Diagram...................................257
Monitoring at project, stage and Work Package levels.................258
Taking Action When Things Go Off Track................................................258
Finding out why the project is off track..........................................259
Thinking about what you can do to get back on track.................261
Deciding what you ll do.....................................................................262
Taking action......................................................................................262
Monitoring the effectiveness of the action.....................................262
Monitoring Work Effort and Costs.............................................................263
Keeping an eye on work effort.........................................................263
Follow the money: Monitoring expenditure...................................268
Dealing with Change and Avoiding Scope Creep.....................................271
Understanding different types of change.......................................272
Looking at impacts - the four dogs.................................................274
Responding to change requests.......................................................276
Eliminating scope creep - well, almost...........................................277
Chapter 15: Keeping Everyone Informed........................279
Looking Underneath Communications Failure........................................280
Communications breakdown - the big project killer....................280
Communicating Effectively.........................................................................282
Distinguishing between one-way and two-way communication ...283
Can you hear me? Listening actively...............................................284
Choosing the Appropriate Medium...........................................................285
Writing reports...................................................................................286
Meeting up..........................................................................................289
Setting up a project website.............................................................292
Making a business presentation......................................................293
Preparing a Project Communications Management Plan.......................295
Identifying the communications......................................................296
Writing a Communications Management Plan...............................297
Chapter 16: Bringing Your Project to Closure....................299
Staying the Course to Completion.............................................................300
Thinking ahead about project closure............................................300
Dealing with a crash stop.................................................................301
Planning Closure..........................................................................................302
Outlining closure activities...............................................................303
Motivating teams to the finish line..................................................304
Providing a Good Transition for Team Members....................................304
Reviewing the Project.................................................................................307
Beginning with the end in mind.......................................................307
Recording project information.........................................................308
Learning lessons - and passing them on........................................309
Measuring benefits............................................................................310
Planning for Things After the Project.......................................................311
Part V: Taking Your Project Management
to the Next Letiei......................................................313
Chapter 17: Managing Multiple Projects........................315
Talking the Talk...........................................................................................316
Defining a programme.......................................................................316
Defining a portfolio............................................................................318
Deciding on a Programme..........................................................................318
Understanding programme roles.....................................................319
Fitting in with Programme Plans......................................................320
Mapping interdependencies by product........................................320
Controlling a programme..................................................................321
Managing a Portfolio...................................................................................322
Understanding the project implications.........................................322
Maintaining the portfolio..................................................................323
Chapter 18: Using Technology to Up Your Game.................325
Using Computer Software Effectively........................................................326
Seeing what software you need........................................................326
Understanding where to use software............................................327
Having Your Head in the Clouds................................................................335
Getting Really Good Stuff for Free.............................................................336
Supporting Virtual Teams with Communication Technology...............337
Saving Time With Software.........................................................................339
Chapter 19: Monitoring Project Performance
with Earned Value Management...............................341
Understanding EVM Terms and Formulas...............................................342
Looking at a project example (1).....................................................342
Looking at a project example (2).....................................................342
Looking at a project example (3).....................................................343
Getting the three key figures............................................................343
Working with EVM Ratios...........................................................................346
Defining the Formulas of EVM Performance Descriptors.......................347
Deciding What to Measure for EVM..........................................................348
Part VI: The Part of Tens...........................................351
Chapter 20: Ten Questions to Ask Yourself
as You Plan Your Project.....................................353
What Are the Objectives of Your Project?...............................................353
Who Do You Need to Involve?...................................................................354
What Results Will You Produce?...............................................................354
What Constraints Must You Satisfy?.........................................................354
What Assumptions Are You Making?........................................................355
What Work Has to Be Done?......................................................................355
When Does Each Activity Start and End?.................................................355
Who Will Perform the Project Work?........................................................356
What Other Resources Do You Need?......................................................356
What Can Go Wrong?..................................................................................356
Chapter 21: Ten Tips for Writing a Convincing Business Case.....357
Starting with a Bang....................................................................................357
Spelling out the Benefits Clearly................................................................358
Pointing Out the Non-quantifiables...........................................................358
Being Prudent...............................................................................................358
Considering Three-point Estimating.........................................................359
Making Sure Benefits Aren t Features.......................................................359
Avoiding Benefits Contamination..............................................................359
Making Sure You Can Deliver Benefits......................................................360
Supplying Evidence or Referencing It.......................................................360
Using Appendices........................................................................................360
Chapter 22: Ten Tips for Being a Better Project Manager.........361
Being a Why Person..................................................................................361
Being a Can Do Person..............................................................................361
Thinking about the Big Picture..................................................................362
Thinking in Detail.........................................................................................362
Assuming Cautiously...................................................................................362
Viewing People as Allies Not Adversaries................................................362
Saying What You Mean, and Meaning What You Say..............................363
Respecting Other People............................................................................363
Acknowledging Good Performance...........................................................363
Being a Manager and a Leader...................................................................364
Index.......................................................................365
|
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| spelling | Graham, Nick Verfasser aut Project management for dummies by Nick Graham and Stanley E. Portny UK ed. Chichester Wiley 2011 XX, 384 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier ... for dummies Projektmanagement (DE-588)4047441-0 gnd rswk-swf 1\p (DE-588)4048476-2 Ratgeber gnd-content Projektmanagement (DE-588)4047441-0 s DE-604 Portny, Stanley E. Verfasser (DE-588)123179777 aut Erscheint auch als Online-Ausgabe 978-0-470-97219-9 Erscheint auch als Online-Ausgabe 978-0-470-97298-4 Erscheint auch als Online-Ausgabe 978-0-470-97299-1 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021115380&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Graham, Nick Portny, Stanley E. Project management for dummies Projektmanagement (DE-588)4047441-0 gnd |
| subject_GND | (DE-588)4047441-0 (DE-588)4048476-2 |
| title | Project management for dummies |
| title_auth | Project management for dummies |
| title_exact_search | Project management for dummies |
| title_full | Project management for dummies by Nick Graham and Stanley E. Portny |
| title_fullStr | Project management for dummies by Nick Graham and Stanley E. Portny |
| title_full_unstemmed | Project management for dummies by Nick Graham and Stanley E. Portny |
| title_short | Project management for dummies |
| title_sort | project management for dummies |
| topic | Projektmanagement (DE-588)4047441-0 gnd |
| topic_facet | Projektmanagement Ratgeber |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021115380&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT grahamnick projectmanagementfordummies AT portnystanleye projectmanagementfordummies |