Complaint management: interaction between customer and service employee = Beschwerdemanagement
Gespeichert in:
1. Verfasser: | |
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Format: | Abschlussarbeit Mikrofilm Buch |
Sprache: | English |
Veröffentlicht: |
2010
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Ausgabe: | [Mikrofiche-Ausg.] |
Schlagworte: | |
Beschreibung: | XXX, 168 S. graph. Darst. |
Internformat
MARC
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035 | |a (OCoLC)706989298 | ||
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100 | 1 | |a Wagner, Sara |e Verfasser |0 (DE-588)143350188 |4 aut | |
245 | 1 | 0 | |a Complaint management |b interaction between customer and service employee = Beschwerdemanagement |c von Sara Wagner |
246 | 1 | 1 | |a Beschwerdemanagement |
250 | |a [Mikrofiche-Ausg.] | ||
264 | 1 | |c 2010 | |
300 | |a XXX, 168 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b h |2 rdamedia | ||
338 | |b he |2 rdacarrier | ||
502 | |a München, Univ., Diss., 2011 | ||
533 | |a Mikroform-Ausgabe |d 2010 |e 3 Mikrofiches : 24x |7 s2010 |n [Microfiche-Ausg.] | ||
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Reklamation |0 (DE-588)4834499-0 |2 gnd |9 rswk-swf |
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689 | 0 | |5 DE-604 | |
776 | 0 | 8 | |i Reproduktion von |a Wagner, Sara |t Complaint management |d 2010 |
999 | |a oai:aleph.bib-bvb.de:BVB01-021100105 |
Datensatz im Suchindex
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any_adam_object | |
author | Wagner, Sara |
author_GND | (DE-588)143350188 |
author_facet | Wagner, Sara |
author_role | aut |
author_sort | Wagner, Sara |
author_variant | s w sw |
building | Verbundindex |
bvnumber | BV037185578 |
ctrlnum | (OCoLC)706989298 (DE-599)BVBBV037185578 |
edition | [Mikrofiche-Ausg.] |
format | Thesis Microfilm Book |
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genre_facet | Hochschulschrift |
id | DE-604.BV037185578 |
illustrated | Illustrated |
indexdate | 2024-07-09T22:52:55Z |
institution | BVB |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-021100105 |
oclc_num | 706989298 |
open_access_boolean | |
owner | DE-19 DE-BY-UBM DE-188 DE-473 DE-BY-UBG DE-N2 |
owner_facet | DE-19 DE-BY-UBM DE-188 DE-473 DE-BY-UBG DE-N2 |
physical | XXX, 168 S. graph. Darst. |
publishDate | 2010 |
publishDateSearch | 2010 |
publishDateSort | 2010 |
record_format | marc |
spelling | Wagner, Sara Verfasser (DE-588)143350188 aut Complaint management interaction between customer and service employee = Beschwerdemanagement von Sara Wagner Beschwerdemanagement [Mikrofiche-Ausg.] 2010 XXX, 168 S. graph. Darst. txt rdacontent h rdamedia he rdacarrier München, Univ., Diss., 2011 Mikroform-Ausgabe 2010 3 Mikrofiches : 24x s2010 [Microfiche-Ausg.] Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Reklamation (DE-588)4834499-0 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Reklamation (DE-588)4834499-0 s Kundenmanagement (DE-588)4236865-0 s DE-604 Reproduktion von Wagner, Sara Complaint management 2010 |
spellingShingle | Wagner, Sara Complaint management interaction between customer and service employee = Beschwerdemanagement Kundenmanagement (DE-588)4236865-0 gnd Reklamation (DE-588)4834499-0 gnd |
subject_GND | (DE-588)4236865-0 (DE-588)4834499-0 (DE-588)4113937-9 |
title | Complaint management interaction between customer and service employee = Beschwerdemanagement |
title_alt | Beschwerdemanagement |
title_auth | Complaint management interaction between customer and service employee = Beschwerdemanagement |
title_exact_search | Complaint management interaction between customer and service employee = Beschwerdemanagement |
title_full | Complaint management interaction between customer and service employee = Beschwerdemanagement von Sara Wagner |
title_fullStr | Complaint management interaction between customer and service employee = Beschwerdemanagement von Sara Wagner |
title_full_unstemmed | Complaint management interaction between customer and service employee = Beschwerdemanagement von Sara Wagner |
title_short | Complaint management |
title_sort | complaint management interaction between customer and service employee beschwerdemanagement |
title_sub | interaction between customer and service employee = Beschwerdemanagement |
topic | Kundenmanagement (DE-588)4236865-0 gnd Reklamation (DE-588)4834499-0 gnd |
topic_facet | Kundenmanagement Reklamation Hochschulschrift |
work_keys_str_mv | AT wagnersara complaintmanagementinteractionbetweencustomerandserviceemployeebeschwerdemanagement AT wagnersara beschwerdemanagement |