The communication problem solver: simple tools and techniques for busy managers
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York, NY [u.a.]
AMACOM
2010
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Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | XVI, 284 S. |
ISBN: | 9780814413081 |
Internformat
MARC
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999 | |a oai:aleph.bib-bvb.de:BVB01-020867764 |
Datensatz im Suchindex
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adam_text | Titel: The communication problem solver
Autor: Nanette Rundle Carroll
Jahr: 2010
Contents
Foreword by Michael Soon Lee—ix
Preface—xi
Acknowledgments—xv
PART I: THE SECRETS TO CREATING AND SUSTAINING ENERGIZED
RELATIONSHIPS—1
Chapter 1: The Power of Relationship—3
Chapter 2: Setting Expectations with Turbocharged Clarity—20
Chapter 3: Communicating Your Expectations: What to Say and
How to Say It—44
PART II: HOW TO USE YOUR PROCESS SKILLS TO PREVENT AND SOLVE
COMMUNICATION PROBLEMS—65
Chapter 4: Workflow Management: Communication Tools—69
Chapter 5: Top-Tier Questioning Techniques—81
Chapter 6: How to Break the Judging Habit—101
Chapter 7: Common People Problems—A Handy
Reference—129
PART III: LEADING COLLABORATIVE CONVERSATIONS—169
Chapter 8: Giving Feedback—Sweet or Sour?—175
Chapter 9: Compelling Coaching Techniques—196
—Vil
Contents
Chapter 10: DREAM Delegating Ensures Clarity and
Collaboration—220
Chapter 11: Don t Have Time to Listen? Try These Tips—240
Conclusion: Be a Gold Medal Communicator!—250
Appendix A: Basic Job Expectations—265
Appendix B: Communication Issues Unique to First-Time
Managers—271
Index—279
About the Author—285
|
any_adam_object | 1 |
author | Carroll, Nannette Rundle |
author_GND | (DE-588)13997704X |
author_facet | Carroll, Nannette Rundle |
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author_sort | Carroll, Nannette Rundle |
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dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.45 |
dewey-search | 658.45 |
dewey-sort | 3658.45 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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spelling | Carroll, Nannette Rundle Verfasser (DE-588)13997704X aut The communication problem solver simple tools and techniques for busy managers Nannette Rundle Carroll New York, NY [u.a.] AMACOM 2010 XVI, 284 S. txt rdacontent n rdamedia nc rdacarrier Innerbetriebliche Kommunikation Problemlösen Interpersonale Kommunikation HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020867764&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Carroll, Nannette Rundle The communication problem solver simple tools and techniques for busy managers |
title | The communication problem solver simple tools and techniques for busy managers |
title_auth | The communication problem solver simple tools and techniques for busy managers |
title_exact_search | The communication problem solver simple tools and techniques for busy managers |
title_full | The communication problem solver simple tools and techniques for busy managers Nannette Rundle Carroll |
title_fullStr | The communication problem solver simple tools and techniques for busy managers Nannette Rundle Carroll |
title_full_unstemmed | The communication problem solver simple tools and techniques for busy managers Nannette Rundle Carroll |
title_short | The communication problem solver |
title_sort | the communication problem solver simple tools and techniques for busy managers |
title_sub | simple tools and techniques for busy managers |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020867764&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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