Taken for granted: the construction of order in the process of library management system decision making
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | English Swedish |
| Veröffentlicht: |
Borås [u.a.]
Valfrid
2010
|
| Schriftenreihe: | Skrifter från Valfrid
45 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIV, 354 S. Ill., graph. Darst. |
| ISBN: | 9789189416260 |
Internformat
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-020669295 | ||
Datensatz im Suchindex
| _version_ | 1804143415129014272 |
|---|---|
| adam_text | TABLE
OF
CONTENTS
Abstract
...............................................................................................................
v
Table
of Contents
................................................................................................
vi
List of Figures
......................................................................................................xi
List of Tables
.......................................................................................................xi
Acknowledgements
............................................................................................xii
Portone
.................................................................................................
ι
1.
Introduction
..................................................................................................3
1.1
Background and Motivation for the Study
...................................................3
1.2
Research Aims and Objectives
.....................................................................5
1.3
Positioning the Study
..................................................................................5
1.3.1
Research within the Field of Diffusion of Innovation
.................................6
1.3.2
Research within the Field of Information Systems
....................................8
1.3.3
LMS As Compared with Other Information Systems
................................11
1.3.4
Concluding Remarks
................................................................................16
2.
Central Themes within the LMS Decision Process
.........................................17
2.1
Library Management Systems
...................................................................17
2.2
The LMS Decision Process
.........................................................................19
2.3
Library Automation Process: Traditional Models
....................................20
2.4
Shortage of Research on LMS Decision Making
..........................................29
2.5
Concluding remarks
..................................................................................34
3.
Decision Making Theories-A Background
..................................................36
3.1
Individual Decision Making
.......................................................................36
3.2
Organizational Decision Making
................................................................39
4.
Theoretical Framework
...............................................................................44
4.1
Adaptive Theory
.......................................................................................46
4.2
Collins s Views on Methodological Symmetry and Conceptual Order
.....47
4.2.1
Methodological Symmetry
.......................................................................48
4.2.2
Creation and Maintenance of Conceptual Order
.....................................50
4.3
Brunsson s Organizational Decision Theory
...............................................54
4.4
Giddens s Duality of Structure
.................................... 59
4.5
Section Conclusion
..........................................................................62
5.
Research Methodology
............................................... 63
VI
5.1
Methodological Implication of the Theoretical Framework
.......................63
5.1.1
Collins and
Microsocial
Processes
...........................................................65
5.1.2
Brunsson
and Decision Making
...............................................................67
5.1.3 Giddens
and Duality of Structure
............................................................68
5.1.4
Adaptive Theory and Theory Use
............................................................70
5.1.5
Section Conclusion
..................................................................................70
5.2
Case Study Approach
................................................................................71
5.2.1
Case Selection
.........................................................................................73
5.2.2
Case Study Boundary
-
What Is This a Case of?
......................................74
5.3
Data Collection
.........................................................................................75
5.3.1
Preparatory Steps and Ethical Considerations
........................................76
5.3.2
Pilot Study
...............................................................................................76
5.3.3
The Selection of the Data Collection Techniques
....................................77
5.3.4
Observations
...........................................................................................78
5.3.5
Interviews
................................................................................................80
5.3.6
Document Collection
...............................................................................82
5.3.7
Transcriptions
..........................................................................................83
5.4
Research Quality: Limitations and Measures
.............................................83
5.4.1
A Resolved Criticism of Qualitative Methods
..........................................84
5.4.2
Research Population
................................................................................84
5.4.3
Validity
&
Reliability or Credibility, Transferability
&
Dependability
.......85
5.4.4
Reflexivity,
and Researcher s Role and Characteristics
...........................88
5.4.5
Challenges and Limitations Related to This Specific Study
......................91
5.5
Data Analysis
............................................................................................92
5.6
Presentation of the Collected Data
...........................................................94
5.7
Style of Presenting the Study Findings
......................................................94
Part Two
..............................................................................................99
6.
Case A: Perception Formations
..................................................................104
6.1
The Selection Process
.............................................................................107
6.2
The Scene for the LMS Change
................................................................112
6.3
Perception Formation
.............................................................................113
6.3.1
Detachment and Low Levels of Commitment
.......................................114
6.3.2
Training
.................................................................................................116
6.3.3
Documented Reports of Problems with the LMS
..................................118
6.3.4
Individual Perception Formations
.........................................................124
6.3.5
Analytical Discussion on Individual Perception Formations
..................127
6.3.6
Local Context at One Library
.................................................................134
6.3.7
External Influences
................................................................................141
6.3.8
Section Conclusion
................................................................................149
VII
6.4
Case Conclusion
......................................................................................
149
7.
Case B: Negotiated Organizational Structures
...........................................
151
7.1
Background and Reasons for Change
.......................................................
152
7.1.1
The Existing System s History
.................................................................
153
7.1.2
Problems with the Existing System
........................................................
Ι^4
7.2
External Influences
..................................................................................
156
7.2.1
Budget Cuts and Early Structural Changes at the Library
.......................157
7.2.2
New Pro-Vice Chancellor of IT and Further Change
...............................
I60
7.2.3
Implications of the Wider Structural Changes for the Library
................161
7.2.4
Implications of Organizational Structural Change for the LMS Selection
........................................................................................................................163
7.2.5
Concluding Discussion on External Influences
.......................................
I -
7.3
Pre-Project Activities
...............................................................................
166
7.4
Staff Participation
...................................................................................
171
7.5
Committee Structure and the Process
.....................................................
7.5.1
Change of Praxis And Creation of a New Multi-Level Committee Structure
........................................................................................................................172
7.5.2
Delaying Mechanisms in the Process
.....................................................
*73
7.5.3
Finding Alternative Solutions
.................................................................
175
7.5.4
The Battle Continues
..............................................................................
179
7.5.5
Gaining Commitment
.............................................................................181
7.5.6
Lobbying and Gaining Support
...............................................................182
7.5.7
Committees and Inefficiencies
...............................................................
I83
7.5.8
Approval of the LMS Change Project
.....................................................
183
7.6
Case Conclusion
......................................................................................185
8.
Case C: Separation of Decision Process from Choice
...................................
8.1
Library s Earlier System
...........................................................................189
8.2
The Selection of Library s Existing System
...............................................190
8.2.1
Analytical Discussion
..............................................................................191
8.3
The Existing System and Its Support
........................................................192
8.4
Problems with the Existing System and Solutions to the Problems
..........194
8.5
In-House System Developments
..............................................................194
8.6
Organizational Changes within the IT Department
..................................195
8.7
The Idea for an In-House LMS is Born
......................................................196
8.8
A Decision Is Made without Considering Many Alternatives
....................199
8.9
Case Conclusion
......................................................................................200
Part Three
.......................................................................................203
Cross Analysis: Elements and Practices
.............................................................203
9.
The Initial Stages of the Process
................................................................204
9.1
External Influences
.................................................................................206
9.2
The Advent of the LMS Decision Process and LMS Selection Projects
......209
9.3
Goals of the LMS Selection Decision Process
...........................................212
9.3.1
Official Documented Objectives
............................................................213
9.3.2
General Goals
........................................................................................214
9.3.3
Goals Identified by Management
..........................................................215
9.3.4
Goals Identified by the Library Staff
......................................................218
9.3.5
Goals: Summary and Concluding Remarks
............................................219
9.4
Identifying the Existing Problems
............................................................222
9.5
Project Team Member Selection
.............................................................223
9.5.1
Example (a)
-
Pre-selection Goes Unnoticed
........................................226
9.5.2
Example (b)
-
Pre-selection is Accepted Passively due to the Norms
... 226
9.5.3
Example (c)
-
Pre-selection is Accepted Actively to Allocate Responsibility
orto
Gain Commitment
.................................................................................228
9.5.4
Example (d)
-
Pre-selection is Negotiated and Amended
.....................229
9.6
Production of System Specification Documents
......................................230
9.6.1
Formulation and Staff Involvement
.......................................................232
9.6.2
Identification of the Needs of the Library
.............................................234
9.6.3
Role of the System Specification Documents
........................................236
9.7
Chapter Concluding Remarks
..................................................................239
10.
Elements and Practices Continued
-
Evaluations
....................................241
10.1
System Evaluations Based on the Responses to the Tender Documents
242
10.2
Complexity Related to Document Formulation
-
Contents
.....................243
10.3
Complexity Related to Document Formulation
-
Praxis
.........................246
10.4
Complexity Related to Document Evaluations
.......................................248
10.5
Complexity
Dueto
Control and Power Issues
........................................253
10.5.1
Pre-Meetings as a Mechanism of Control
...........................................254
10.5.2
Timing as a Mechanism of Control
......................................................256
10.5.3
Imaginative Accounting as a Mechanism of Control
...........................256
10.5.4
Present-Retract as a Mechanism of Control
........................................257
10.5.5
Divide and Conquer as a Mechanism of Control
.................................257
10.5.6
Rumours as a Mechanism of Control
..................................................257
10.5.7
Conceptual Associations as a Mechanism of Control
..........................258
10.5.8
Asymmetrical Rhetoric as a Mechanism of Control
.............................258
10.5.9
Use of Documentation as a Mechanism of Control
.............................259
10.5.10
Employment of Status
asa
Mechanism of Control
............................
2^9
10.5.11
Other Mechanisms
.............................................................................
260
10.6
Complexitv Due to the Roles of Individuals
...........................................
z60
10.7
Complexities Related to Presentations
..................................................
263
10.8
Complexities Related to Site Visits
........................................................
266
10.9
Other Complexities
...............................................................................
270
10.10
Closing Discussion of Elements
............................................................
272
10.11
Closing Discussion of Practices
............................................................
276
10.12
A Visualization of Elements and Practices
............................................
2^u
11.
The LMS-Decision Process: an Alternative Explanation
...........................283
11.1
LMS Perception Formations
..................................................................
2^
11.2
Causes and Consequences of LMS Decisions
..........................................28?
11.3
Duality of Structure in the LMS Decision Process
...................................
2^1
11.4
An Alternative View
-
a Re-Conceptualization of the LMS Decision Process
.....................................................................................................................293
12.
Answers to the Research Questions
.......................................................
12.1
Response to the Research Questions
.....................................................
300
12.2
Discussion
.............................................................................................306
13.
Concluding Remarks
..............................................................................308
13.1
Breadth or Depth?
................................................................................308
13.2
Research Contributions
.........................................................................309
13.3
Suggestions for Future Research
...........................................................310
13.4
Concluding Discussion: Beyond the Taken for Granted
..........................312
14.
A short summary in Swedish
-
Sammanfattning
....................................318
14.1
Inledning...............................................................................................
318
14.2
Frågeställningar
....................................................................................318
14.3
Teori
...................................................................... 319
14.4
Metod
.............................................................. 319
14.5
Resultat
................................................................................................320
15.
References
............................................................ 321
16.
Appendices
............................................................................................
3J5
|
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| spelling | Olson, Nasrine Verfasser aut Taken for granted the construction of order in the process of library management system decision making Nasrine Olson Borås [u.a.] Valfrid 2010 XIV, 354 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Skrifter från Valfrid 45 Zugl.: Göteborg, Univ., Diss., 2010 Systemauswahl (DE-588)4219530-5 gnd rswk-swf Bibliotheksinformationssystem (DE-588)4583297-3 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Bibliotheksinformationssystem (DE-588)4583297-3 s Systemauswahl (DE-588)4219530-5 s DE-604 Skrifter från Valfrid 45 (DE-604)BV010976203 45 Digitalisierung BSB Muenchen application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020669295&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Olson, Nasrine Taken for granted the construction of order in the process of library management system decision making Skrifter från Valfrid Systemauswahl (DE-588)4219530-5 gnd Bibliotheksinformationssystem (DE-588)4583297-3 gnd |
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| title | Taken for granted the construction of order in the process of library management system decision making |
| title_auth | Taken for granted the construction of order in the process of library management system decision making |
| title_exact_search | Taken for granted the construction of order in the process of library management system decision making |
| title_full | Taken for granted the construction of order in the process of library management system decision making Nasrine Olson |
| title_fullStr | Taken for granted the construction of order in the process of library management system decision making Nasrine Olson |
| title_full_unstemmed | Taken for granted the construction of order in the process of library management system decision making Nasrine Olson |
| title_short | Taken for granted |
| title_sort | taken for granted the construction of order in the process of library management system decision making |
| title_sub | the construction of order in the process of library management system decision making |
| topic | Systemauswahl (DE-588)4219530-5 gnd Bibliotheksinformationssystem (DE-588)4583297-3 gnd |
| topic_facet | Systemauswahl Bibliotheksinformationssystem Hochschulschrift |
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