Management information systems for the information age:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York, NY
McGraw-Hill/Irwin
2010
|
| Ausgabe: | 8. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references (p. 529-534) and index |
| Beschreibung: | XXXI, 555 S. Ill. 29 cm |
| ISBN: | 9780073376783 0073376787 |
Internformat
MARC
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| 100 | 1 | |a Haag, Stephen |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Management information systems for the information age |c Stephen Haag ; Maeve Cummings |
| 250 | |a 8. ed. | ||
| 264 | 1 | |a New York, NY |b McGraw-Hill/Irwin |c 2010 | |
| 300 | |a XXXI, 555 S. |b Ill. |c 29 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references (p. 529-534) and index | ||
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| 650 | 0 | |a Information technology | |
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Datensatz im Suchindex
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|---|---|
| adam_text | IMAGE 1
EIGHTH EDITION
STEPHEN HAAG
DANIELS COLLEGE OF BUSINESS UNIVERSITY OF DENVER
MAEVE CUMMINGS
COLLEGE OF BUSINESS PITTSBURG STATE UNIVERSITY
MCGRAW-HILL
IRWIN
IMAGE 2
TABLE OF CONTENTS
PREFACE XIV CHAPTER OWE
THE INFORMATION AGE IN WHICH YOU LIVE: CHANGING THE FACE OF BUSINESS 2
OPENING CASE STUDY: IS YOUR SOCIAL SECURITY NUMBER WORTH $98? 3
INTRODUCTION 4
MANAGEMENT INFORMATION SYSTEMS 6
INFORMATION AS A KEY RESOURCE IN MIS 6
PEOPLE AS A KEY RESOURCE IN MIS 11 INFORMATION TECHNOLOGY AS A KEY
RESOURCE IN MIS 14
PORTER S FIVE FORCES MODEL: ASSESSING THE STATE OF THE COMPETITION 16 C
BUYER POWER 17
SUPPLIER POWER 18 THREAT OF SUBSTITUTE PRODUCTS OR SERVICES 18 THREAT OF
NEW ENTRANTS 19 , RIVALRY AMONG EXISTING COMPETITORS 19
PORTER S THREE GENERIC STRATEGIES: BUILDING BUSINESS STRATEGY 20
OVERALL COST LEADERSHIP 21
DIFFERENTIATION 22 FOCUS 22 TWO INTERESTING AND COMPLEMENTARY STRATEGY
FRAMEWORKS 22
IDENTIFYING IMPORTANT BUSINESS PROCESSES: VALUE-CHAIN ANALYSIS 26
IDENTIFYING PROCESSES THAT ADD VALUE 27
- IDENTIFYING PROCESSES THAT REDUCE VALUE 28
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 29
CLOSING CASE STUDY ONE: YOU ARE YOUR OWN WORST ENEMY
CLOSING CASE STUDY TWO: IS THE WORLD DUMPING DATA ON YOU?
KEY TERMS AND CONCEPTS
SHORT-ANSWER QUESTIONS
ASSIGNMENTS AND EXERCISES
DISCUSSION QUESTIONS
CHAPTER PROJECTS
30
31
33
33
33
34
35
CHAPTER TWO
MAJOR BUSINESS INITIATIVES: GAINING COMPETITIVE ADVANTAGE WITH IT 36
OPENING CASE STUDY: NONPAID, NONEMPLOYEE COLLABORATION: A NEW BUSINESS
MODEL 37
INTRODUCTION 38
SUPPLY CHAIN MANAGEMENT 38
STRATEGIC AND COMPETITIVE OPPORTUNITIES
WITH SCM 40 IT SUPPORT FOR SUPPLY CHAIN MANAGEMENT 41
CUSTOMER RELATIONSHIP MANAGEMENT 41
STRATEGIC AND COMPETITIVE OPPORTUNITIES
WITHCRM 43 IT SUPPORT FOR CUSTOMER RELATIONSHIP MANAGEMENT 44
E-COLLABORATION 45
WORK ACTIVITIES WITH INTEGRATED
COLLABORATION ENVIRONMENTS 46 KNOWLEDGE MANAGEMENT WITH KNOWLEDGE
MANAGEMENT SYSTEMS 46 SOCIAL NETWORKING WITH SOCIAL NETWORKING
SYSTEMS 46 LEARNING WITH E-LEARNING TOOLS 47 INFORMAL COLLABORATION TO
SUPPORT OPEN-SOURCE
INFORMATION 47 STRATEGIC AND COMPETITIVE OPPORTUNITIES WITH
E-COLLABORATION 47 IT SUPPORT FOR E-COLLABORATION 48
IT CULTURE-AN ORGANIZATIONAL PERSPECTIVE 48
IT CULTURE-STRUCTURING THE IT FUNCTION 49
IT CULTURE-PHILOSOPHICAL APPROACH TO IT 51
ENTERPRISE RESOURCE PLANNING-BRINGING IT ALL TOGETHER 52
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 55
CLOSING CASE STUDY ONE: COCA-COLA IS EVERYTHING: SCM, CRM, YOU NAME IT
56
CLOSING CASE STUDY TWO: IT S ALL ABOUT CUSTOMER RELATIONS IN THE
FINANCIAL SERVICES MARKET 57
KEY TERMS AND CONCEPTS , 58
SHORT-ANSWER QUESTIONS 59
VLL
IMAGE 3
VIII TABLE OF CONTENTS
ASSIGNMENTS AND EXERCISES 59
DISCUSSION QUESTIONS 60
CHAPTER PROJECTS 61
C H A P T ER T H R EE DATABASES AND DATA WAREHOUSES: BUILDING BUSINESS
INTELLIGENCE
OPENING CASE STUDY: MORE CHERRIES PLEASE
INTRODUCTION
THE RELATIONAL DATABASE MODEL
COLLECTIONS OF INFORMATION 66 CREATED WITH LOGICAL STRUCTURES 66 WITH
LOGICAL TIES WITHIN THE INFORMATION 68 WITH BUILT-IN INTEGRITY
CONSTRAINTS 69
DATABASE MANAGEMENT SYSTEM TOOLS
DATA DEFINITION SUBSYSTEM 71 DATA MANIPULATION SUBSYSTEM 72 APPLICATION
GENERATION SUBSYSTEM 75 DATA ADMINISTRATION SUBSYSTEM 75
C
DATA WAREHOUSES AND DATA MINING 77
WHAT IS A DATA WAREHOUSE? 77 WHAT ARE DATA-MINING TOOLS? 79 DATA MARTS:
SMALLER DATA WAREHOUSES 80 DATA MINING AS A CAREER OPPORTUNITY 81
IMPORTANT CONSIDERATIONS IN USING A
DATA WAREHOUSE 82
BUSINESS INTELLIGENCE REVISITED 82
INFORMATION OWNERSHIP 84
STRATEGIC MANAGEMENT SUPPORT 84 SHARING INFORMATION WITH RESPONSIBILITY
85 INFORMATION CLEANLINESS 85
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 86
CLOSING CASE STUDY ONE: DEMAND-SIGNAL MANAGEMENT: A NEW FORM OF BUSINESS
INTELLIGENCE 87
CLOSING CASE STUDY TWO: BUSINESS INTELLIGENCE: SUCH POSSIBILITIES, SUCH
PROBLEMS 88
KEY TERMS AND CONCEPTS 90
SHORT-ANSWER QUESTIONS 90
ASSIGNMENTS AND EXERCISES 90
DISCUSSION QUESTIONS 92
CHAPTER PROJECTS 93
DECISION SUPPORT AND ARTIFICIAL INTELLIGENCE:
BRAINPOWER FOR YOUR BUSINESS 94
OPENING CASE STUDY: AN NFL TEAM NEEDS MORE THAN ATHLETIC ABILITY 95
62
63
64
66
70
INTRODUCTION
DECISION SUPPORT SYSTEMS
COMPONENTS OF A DECISION SUPPORT SYSTEM 99
GEOGRAPHIC INFORMATION SYSTEMS
EXPERT SYSTEMS
WHAT EXPERT SYSTEMS CAN AND CAN T DO 106
NEURAL NETWORKS AND FUZZY LOGIC FUZZY LOGIC 110
GENETIC ALGORITHMS
INTELLIGENT AGENTS
96
98
103
105
108
111
113
INFORMATION AGENTS 114 MONITORING-AND SURVEILLANCE AGENTS 114
DATA-MINING AGENTS 115 USER AGENTS 115
MULTI-AGENT SYSTEMS AND AGENT-BASED MODELING 116
ANT COLONIES AND SWARM INTELLIGENCE 116
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 119
CLOSING CASE STUDY ONE: CRYSTAL BALL, CLAIRVOYANT, FORTUNE TELLING . . .
CAN PREDICTIVE ANALYTICS DELIVER THE FUTURE? 120
CLOSING CASE STUDY TWO: DECISION SUPPORT
IS GOOD FOR YOUR HEALTH 121
KEY TERMS AND CONCEPTS 123
SHORT-ANSWER QUESTIONS 123
ASSIGNMENTS AND EXERCISES 123
DISCUSSION QUESTIONS 124
CHAPTER PROJECTS 125
C H A P T ER FIVE ELECTRONIC COMMERCE: STRATEGIES FOR THE NEW ECONOMY
126
OPENING CASE STUDY: WHAT S REPLACING THE DAY AFTER THANKSGIVING FOR
SHOPPING SALES? 127
INTRODUCTION 128
E-COMMERCE BUSINESS MODELS 129
BUSINESS TO BUSINESS (B2B) E-COMMERCE 129 BUSINESS TO CONSUMER (B2C)
E-COMMERCE 130
IMAGE 4
TABLE OF CONTENTS IX
CONSUMER TO BUSINESS (C2B) E-COMMERCE 130 CONSUMER TO CONSUMER (C2C)
E-COMMERCE 131 BUSINESS TO GOVERNMENT (B2G) E-COMMERCE 131 CONSUMER TO
GOVERNMENT (C2G) E-COMMERCE 131
GOVERNMENT TO BUSINESS (G2B) E-COMMERCE 132 GOVERNMENT TO CONSUMER (G2C)
E-COMMERCE 132 GOVERNMENT TO GOVERNMENT (G2G) E-COMMERCE 132
UNDERSTAND YOUR BUSINESS, PRODUCTS, SERVICES, AND CUSTOMERS 133
WHO ARE YOUR CUSTOMERS? 133 WHAT IS THE VALUE OF YOUR PRODUCTS AND
SERVICES AS PERCEIVED BY YOUR CUSTOMERS? 134
FIND CUSTOMERS AND ESTABLISH RELATIONSHIPS 138
BUSINESS TO CONSUMER 138
BUSINESS TO BUSINESS 139
MOVE MONEY EASILY AND SECURELY 141
BUSINESS TO CONSUMER PAYMENT SYSTEMS 141 BUSINESS TO BUSINESS PAYMENT
SYSTEMS 143 SECURITY: THE PERVADING CONCERN 145
E-BUSINESS TRENDS 146
YOUTH 147 M-COMMERCE 148 THE LONG TAIL 148
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 150
CLOSING CASE STUDY ONE: WHEN YOU ;RE BIG, YOU CAN BE YOUR OWN B2B
E-MARKETPLACE 152
CLOSING CASE STUDY TWO: CROWDSOURCING:
THE FOURTH E-BUSINESS TREND 153
KEY TERMS AND CONCEPTS 155
SHORT-ANSWER QUESTIONS 155
ASSIGNMENTS AND EXERCISES 155
DISCUSSION QUESTIONS 156
CHAPTER PROJECTS 157
C H A P T ER SIX SYSTEMS DEVELOPMENT: PHASES, TOOLS, AND TECHNIQUES 158
OPENING CASE STUDY: SAVING LIVES THROUGH SYSTEMS DEVELOPMENT AND
INTEGRATION 159
INTRODUCTION 160
INSOURCING AND THE SYSTEMS DEVELOPMENT LIFE CYCLE 160
PHASE 1: PLANNING 162 PHASE 2: ANALYSIS 163 PHASE 3: DESIGN 164 PHASE 4:
DEVELOPMENT 164
PHASE 5: TESTING 165 PHASE 6: IMPLEMENTATION 165 PHASE 7: MAINTENANCE
166
COMPONENT-BASED DEVELOPMENT 167
RAPID APPLICATION DEVELOPMENT METHODOLOGY 167 EXTREME PROGRAMMING
METHODOLOGY 168 AGILE METHODOLOGY 170 SERVICE-ORIENTED ARCHITECTURE - AN
ARCHITECTURE
PERSPECTIVE 170
SELFSOURCING (END-USER DEVELOPMENT) 170
THE SELFSOURCING PROCESS 171 THE ADVANTAGES OF SELFSOURCING 172
POTENTIAL PITFALLS AND RISKS OF SELFSOURCING 173 WHICH APPLICATIONS FOR
IT TO OFFLOAD 173
THE RIGHT TOOL FOR THE JOB 174
PROTOTYPING
THE PROTOTYPING PROCESS 175 THE ADVANTAGES OF PROTOTYPING 177 THE
DISADVANTAGES OF PROTOTYPING 177
OUTSOURCING
THE OUTSOURCING PROCESS 180 THE SERVICE LEVEL AGREEMENT 182 GEOPOLITICAL
OUTSOURCING OPTIONS 182
THE ADVANTAGES AND DISADVANTAGES OF OUTSOURCING 184
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED
CLOSING CASE STUDY ONE: GETTING ON THE RIGHT TRACK AT GENERAL MOTORS
CLOSING CASE STUDY TWO: SHOULD AN ORGANIZATION OUTSOURCE SECURITY?
KEY TERMS AND CONCEPTS
SHORT-ANSWER QUESTIONS
ASSIGNMENTS AND EXERCISES
DISCUSSION QUESTIONS
CHAPTER PROJECTS
CHAPTER SEVEN ENTERPRISE INFRASTRUCTURE, METRICS, AND BUSINESS
CONTINUITY PLANNING: BUILDING AND SUSTAINING THE DYNAMIC ENTERPRISE
OPENING CASE STUDY: STATE OF CALIFORNIA DIGS ITSELF OUT OF A TECHNOLOGY
HOLE
INTRODUCTION
CUSTOMERS 194 END USERS 195
174
178
185
186
187
188
189
189
190
191
192
193
194
IMAGE 5
TABLE OF CONTENTS
SOFTWARE DEVELOPMENT 196 INFORMATION NEEDS 196 HARDWARE REQUIREMENTS 196
HARDWARE AND SOFTWARE INFRASTRUCTURE 197
ENTERPRISE RESOURCE PLANNING (ERP) REVISITED 197 SUPPORTING NETWORK
INFRASTRUCTURES 200
CLOUD COMPUTING: NO INFRASTRUCTURE AT ALL 205
IT SUCCESS METRICS 207
EFFICIENCY AND EFFECTIVENESS METRICS 208 WEB-CENTRIC METRICS 209 CALL
CENTER METRICS 210 FINANCIAL METRICS 210 SERVICE LEVEL AGREEMENTS
REVISITED 211
BUSINESS CONTINUITY PLANNING 213
PHASE 1: ORGANIZATIONAL STRATEGIC PLAN 213 PHASE 2: ANALYSIS 2 14 PHASE
3: DESIGN 214 PHASE 4: IMPLEMENTATION 215 PHASE 5: TESTING 215 PHASE 6:
MAINTENANCE 215
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 216
CLOSING CASE STUDY ONE: INTERNATIONAL TRUCK MAKES A HUGE BET ON A
SERVICE-ORIENTED ARCHITECTURE 218
CLOSING CASE STUDY TWO: DENVER HEALTH OPERATES WITH A PRIVATE CLOUD AND
THIN CLIENTS 219
KEY TERMS AND CONCEPTS
SHORT-ANSWER QUESTIONS
ASSIGNMENTS AND EXERCISES
DISCUSSION QUESTIONS
CHAPTER PROJECTS
220
220
221
221
222
CHAPTER EIGHT
PROTECTING PEOPLE AND INFORMATION: THREATS AND SAFEGUARDS 224
OPENING CASE STUDY: SHE LOST $400,000 TO AN E-MAIL SCAM
INTRODUCTION
ETHICS
TWO FACTORS THAT DETERMINE HOW YOU DECIDE ETHICAL ISSUES 228
INTELLECTUAL PROPERTY 229
225
226
226
PRIVACY 231
PRIVACY AND EMPLOYEES 235 PRIVACY AND CONSUMERS 238 PRIVACY AND
GOVERNMENT AGENCIES 242 LAWS ON PRIVACY 243
SECURITY
SECURITY AND EMPLOYEES 245 SECURITY AND OUTSIDE THREATS 246 SECURITY
PRECAUTIONS 248
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED
CLOSING CASE STUDY ONE: CAUTIONARY TALES OF INDISCREET E-MAIL
CLOSING CASE STUDY TWO: GOOGLE
KEY TERMS AND CONCEPTS
SHORT-ANSWER QUESTIONS
ASSIGNMENTS AND EXERCISES
DISCUSSION QUESTIONS
CHAPTER PROJECTS
244
250
251
252
254
254
254
255
256
CHAPTER NINE
EMERGING TRENDS AND TECHNOLOGIES: BUSINESS, PEOPLE, AND TECHNOLOGY
TOMORROW 258
OPENING CASE STUDY: TV PROGRAMMING GOES MOBILE 259
INTRODUCTION 260
THE CHANGING INTERNET 261
SOFTWARE-AS-A-SERVICE 261 PUSH, NOT PULL, TECHNOLOGIES AND
PERSONALIZATION 262 F2B2C: A NEW E-COMMERCE BUSINESS MODEL 263
VOICE OVER INTERNET PROTOCOL (VOIP) 264 WEB 2.0 264 E-SOCIETY 265
PHYSIOLOGICAL INTERACTION 266
AUTOMATIC SPEECH RECOGNITION 266 VIRTUAL REALITY 266 CAVE AUTOMATIC
VIRTUAL ENVIRONMENTS 267 HAPTIC INTERFACES 268 BIOMETRICS 268
THE WIRELESS ARENA 271
THE NEXT GENERATION OF CELL PHONE TECHNOLOGY 272 RFID (RADIO FREQUENCY
IDENTIFICATION) 273
PRIVACY AND OTHER INDIVIDUALS 231 IDENTITY THEFT 232
PURE TECHNOLOGY
NANOTECHNOLOGY 275 MULTISTATE CPUS 276 HOLOGRAPHIC STORAGE DEVICES
275
277
IMAGE 6
TABLE OF CONTENTS XI
MOST IMPORTANT CONSIDERATIONS 277
THE NECESSITY OF TECHNOLOGY 277 CLOSING THE GREAT DIGITAL DIVIDE 277
TECHNOLOGY FOR THE BETTERMENT OF SOCIETY 278 EXCHANGING PRIVACY FOR
CONVENIENCE 278 ETHICS, ETHICS, ETHICS 278
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 279
CLOSING CASE STUDY ONE: THE NBA GOES NFC 280
CLOSING CASE STUDY TWO: BUSINESS ON SECOND LIFE IN TOUGH
KEY TERMS AND CONCEPTS
SHORT-ANSWER QUESTIONS
ASSIGNMENTS AND EXERCISES
DISCUSSION QUESTIONS
CHAPTER PROJECTS
PROJECTS GROUP PROJECTS
ELECTRONIC COMMERCE PROJECTS
C
EXTENDED LEARNING MODULE A 322
COMPUTER HARDWARE AND SOFTWARE
A QUICK TOUR OF TECHNOLOGY 7 323
CATEGORIES OF COMPUTERS BY SIZE 325
PERSONAL DIGITAL ASSISTANTS (PDAS) 325 TABLET PCS 325 NOTEBOOK COMPUTERS
326 DESKTOP COMPUTERS 326 MINICOMPUTERS, MAINFRAME COMPUTERS, AND
SUPERCOMPUTERS 326
SOFTWARE: YOUR INTELLECTUAL INTERFACE 328
APPLICATION SOFTWARE 328 SYSTEM SOFTWARE 331
HARDWARE: YOUR PHYSICAL INTERFACE 333
COMMON INPUT DEVICES 334 COMMON OUTPUT DEVICES 336 COMMON STORAGE
DEVICES 338 CPU AND RAM 340 CONNECTING THE HARDWARE OUTSIDE TO THE
HARDWARE
INSIDE 342
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 346
KEY TERMS AND CONCEPTS 347
SHORT-ANSWER QUESTIONS 348
ASSIGNMENTS AND EXERCISES 349
EXTENDED LEARNING MODULE B 350
THE WORLD WIDE WEB AND THE INTERNET
INTRODUCTION 351
WORLD WIDE WEB 352
WEB SITES, ADDRESSES, AND PAGES 352 UNDERSTANDING ADDRESSES 353 USING
WEB BROWSER SOFTWARE 354
281
282
282 283
284
285
286
286
310
SEARCH ENGINES
WEB 2.0
WIKIS 357 SOCIAL NETWORKING SITES 358 BLOGS 358 RSS FEEDS 358
PODCASTING 359
INTERNET TECHNOLOGIES
THE INTERNET BACKBONE 3 59
INTERNET SERVERS 360 COMMUNICATIONS PROTOCOLS 361
356
357
359
CONNECTING TO THE INTERNET COMMUNICATIONS SOFTWARE 362
TELECOMMUNICATIONS HARDWARE 363
361
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 364
KEY TERMS AND CONCEPTS 366
SHORT-ANSWER QUESTIONS 366
ASSIGNMENTS AND EXERCISES 367
EXTENDED LEARNING MODULE C 370
DESIGNING DATABASES AND ENTITY-RELATIONSHIP DIAGRAMMING
INTRODUCTION 371
DESIGNING AND BUILDING A RELATIONAL DATABASE 371
STEP 1: DEFINE ENTITY CLASSES AND PRIMARY KEYS 373 STEP 2: DEFINE
RELATIONSHIPS AMONG THE ENTITY CLASSES 374 STEP 3: DEFINE INFORMATION
(FIELDS) FOR EACH
RELATION 380 STEP 4: USE A DATA DEFINITION LANGUAGE TO CREATE YOUR
DATABASE 383
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 383
KEY TERMS AND CONCEPTS 384
SHORT-ANSWER QUESTIONS 384
ASSIGNMENTS AND EXERCISES 384
IMAGE 7
XII TABLE OF CONTENTS
EXTENDED LEARNING M O D U LE D (OFFICE 2 0 07 VERSION) 386
DECISION ANALYSIS WITH SPREADSHEET SOFTWARE
INTRODUCTION 387
LISTS 388
BASIC FILTER 390
CUSTOM FILTER 392
CONDITIONAL FORMATTING 394
PIVOT TABLES 396
BACK TO DECISION SUPPORT 403
FILTER 403 CONDITIONAL FORMATTING 403
PIVOT TABLE 403
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 404
KEY TERMS AND CONCEPTS 404
ASSIGNMENTS AND EXERCISES 404
EXTENDED LEARNING MODULE D (OFFICE 2003 VERSION) (ON OLC) DECISION
ANALYSIS WITH SPREADSHEET SOFTWARE
EXTENDED LEARNING MODULE E 408 NETWORK BASICS
INTRODUCTION 409
BASIC PRINCIPLE OF NETWORKS 409
HOME NETWORKS 410
NETWORK CARDS IN EACH COMPUTER 410 WIRED AND WIRELESS TRANSMISSION MEDIA
410 HOME INTERNET SERVICE AND BROADBAND ROUTERS 411 NETWORK SOFTWARE 412
NETWORK COMMUNICATIONS MEDIA
WIRED COMMUNICATIONS MEDIA 423
WIRELESS COMMUNICATIONS MEDIA 424
423
426
NETWORK COMPONENTS
HUBS 412 SWITCHES 412 ROUTERS 414
CLASSIFYING NETWORKS BY DISTANCE
LANS, WANS, AND MANS 415
INTERNET
BANDWIDTH 416
INTERNET CONNECTION TYPES 417 VOICE OVER IP 422
412
415
415
NETWORK SECURITY
PRINCIPLES OF COMPUTER SECURITY 427 FIREWALLS AND INTRUSION DETECTION
SYSTEMS 428 ENCRYPTED COMMUNICATIONS: SSL AND VIRTUAL PRIVATE NETWORKS
429
OTHER SECURITY THREATS: MALWARE 430
THE CLIENT/SERVER SOFTWARE MODEL 431
CLIENT/SERVER - A BUSINESS VIEW 432
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 436
KEY TERMS AND CONCEPTS 438
SHORT-ANSWER QUESTIONS 438
ASSIGNMENTS AND EXERCISES 438
EXTENDED LEARNING
MODULE F (ON OLC)
BUILDING A WEB PAGE WITH HTML
EXTENDED LEARNING MODULE G (ON OLC)
OBJECT-ORIENTED TECHNOLOGIES
EXTENDED LEARNING MODULE H 442 COMPUTER CRIME AND DIGITAL FORENSICS
INTRODUCTION 443
COMPUTER CRIME 444
OUTSIDE THE ORGANIZATION 444 WEB DEFACING 452 THE PLAYERS 452
DIGITAL FORENSICS 454
THE COLLECTION PHASE 455 THE ANALYSIS PHASE 461
RECOVERY AND INTERPRETATION 462
PLACES TO LOOK FOR USEFUL INFORMATION 463 ANTI-FORENSICS 466
WHO NEEDS DIGITAL FORENSICS INVESTIGATORS? 469
PROACTIVE DIGITAL FORENSICS EDUCATION FOR PROBLEM PREVENTION 469
REACTIVE DIGITAL FORENSICS FOR INCIDENT RESPONSE 470 A DAY IN THE LIFE
471
IMAGE 8
TABLE OF CONTENTS XIII
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 472
KEY TERMS AND CONCEPTS 473
SHORT-ANSWER QUESTIONS 474
ASSIGNMENTS AND EXERCISES 474
EXTENDED LEARNING MODULE I (ON OLC)
BUILDING AN E-PORTFOLIO
GENERATING A SIMPLE REPORT
GENERATING A REPORT WITH GROUPING, SORTING, AND TOTALS
498
500
CREATING A DATA INPUT FORM 507
SUMMARY: STUDENT LEARNING OUTCOMES REVISITED 508
KEY TERMS AND CONCEPTS 508
ASSIGNMENTS AND EXERCISES 509
EXTENDED LEARNING MODULE J (OFFICE 2007 VERSION) IMPLEMENTING A DATABASE
WITH MICROSOFT ACCESS
476
EXTENDED LEARNING MODULE J (OFFICE 2003 VERSION) (ON OLC) IMPLEMENTING A
DATABASE WITH MICROSOFT ACCESS
INTRODUCTION
SOLOMON ENTERPRISES DATABASE
IMPLEMENTING THE STRUCTURE OF THE SOLOMON ENTERPRISES DATABASE 480
IMPLEMENTING THE RAW MATERIAL RELATION STRUCTURE 482 IMPLEMENTING THE
CONCRETE TYPE RELATION
STRUCTURE 484 IMPLEMENTING THE BILL OF MATERIAL RELATION STRUCTURE 485
DEFINING RELATIONSHIPS WITHIN THE SOLOMON ENTERPRISES DATABASE
ENTERING INFORMATION INTO THE SOLOMON DATABASE
CHANGING THE STRUCTURE OF INFORMATION IN RELATIONS 493
CREATING A SIMPLE QUERY USING ONE RELATION SIMPLE QUERY WITH A CONDITION
(CONDITIONAL QUERY) 495
CREATING AN ADVANCED QUERY USING MORE THAN ONE RELATION
477 EXTENDED LEARNING
478 M O D U LE K CAREERS IN BUSINESS
EXTENDED LEARNING MODULE L BUILDING WEB SITES WITH FRONTPAGE
487 EXTENDED LEARNING MODULE M 4 90 PROGRAMMING IN EXCEL WITH VBA
493
496
GLOSSARY
NOTES
PHOTO CREDITS
INDEX
(ON OLC)
(ON OLC)
(ON OLC)
514
529
535
537
|
| any_adam_object | 1 |
| author | Haag, Stephen Cummings, Maeve |
| author_facet | Haag, Stephen Cummings, Maeve |
| author_role | aut aut |
| author_sort | Haag, Stephen |
| author_variant | s h sh m c mc |
| building | Verbundindex |
| bvnumber | BV036679566 |
| classification_rvk | QP 345 |
| ctrlnum | (OCoLC)836852945 (DE-599)GBV609370057 |
| dewey-full | 658.4038011 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4038011 |
| dewey-search | 658.4038011 |
| dewey-sort | 3658.4038011 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 8. ed. |
| format | Book |
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| id | DE-604.BV036679566 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T22:45:35Z |
| institution | BVB |
| isbn | 9780073376783 0073376787 |
| language | English |
| lccn | 2009036809 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-020598458 |
| oclc_num | 836852945 |
| open_access_boolean | 1 |
| owner | DE-11 |
| owner_facet | DE-11 |
| physical | XXXI, 555 S. Ill. 29 cm |
| publishDate | 2010 |
| publishDateSearch | 2010 |
| publishDateSort | 2010 |
| publisher | McGraw-Hill/Irwin |
| record_format | marc |
| spelling | Haag, Stephen Verfasser aut Management information systems for the information age Stephen Haag ; Maeve Cummings 8. ed. New York, NY McGraw-Hill/Irwin 2010 XXXI, 555 S. Ill. 29 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (p. 529-534) and index Management information systems Information technology Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 s DE-604 Cummings, Maeve Verfasser aut DE-601 pdf/application http://www.gbv.de/dms/zbw/609370057.pdf kostenfrei Inhaltsverzeichnis GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020598458&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Haag, Stephen Cummings, Maeve Management information systems for the information age Management information systems Information technology Managementinformationssystem (DE-588)4074518-1 gnd |
| subject_GND | (DE-588)4074518-1 |
| title | Management information systems for the information age |
| title_auth | Management information systems for the information age |
| title_exact_search | Management information systems for the information age |
| title_full | Management information systems for the information age Stephen Haag ; Maeve Cummings |
| title_fullStr | Management information systems for the information age Stephen Haag ; Maeve Cummings |
| title_full_unstemmed | Management information systems for the information age Stephen Haag ; Maeve Cummings |
| title_short | Management information systems for the information age |
| title_sort | management information systems for the information age |
| topic | Management information systems Information technology Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Management information systems Information technology Managementinformationssystem |
| url | http://www.gbv.de/dms/zbw/609370057.pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020598458&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT haagstephen managementinformationsystemsfortheinformationage AT cummingsmaeve managementinformationsystemsfortheinformationage |
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