Library 2.0: a guide to participatory library service
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Medford, NJ
Information Today
2009
|
| Ausgabe: | 3. print. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXV, 172 S. Ill., graph. Darst. |
| ISBN: | 9781573872973 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
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| 003 | DE-604 | ||
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| 007 | t | ||
| 008 | 100901s2009 ad|| |||| 00||| eng d | ||
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| 035 | |a (OCoLC)705774210 | ||
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| 100 | 1 | |a Casey, Michael E. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Library 2.0 |b a guide to participatory library service |c Michael E. Casey ; Laura C. Savastinuk |
| 250 | |a 3. print. | ||
| 264 | 1 | |a Medford, NJ |b Information Today |c 2009 | |
| 300 | |a XXV, 172 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
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Datensatz im Suchindex
| _version_ | 1804143262533943296 |
|---|---|
| adam_text | Contents
Figures
..........................................xi
Acknowledgments
..............................xiii
Foreword
.......................................xv
About the Web Page
............................xix
Introduction
...................................xxi
Chapter
1
Brand Library
2.0.....................1
A (Brief) Definition
................................5
Traditional vs. Newer Services
.......................7
Chapter
2
The Essential Ingredients
............11
Constant and Purposeful Change
....................12
User Participation
................................14
Reaching Your Current and Potential Users
............15
Chapter
3
Finding the Road to Library
2.0.......19
Where We Are Now
..............................19
Knowing Your Users
..............................23
The Library s Mission Statement
..................25
Sidebar: Examples of Mission Statements
...........26
Community Analysis
............................29
User,
Nonuser,
and Staff Surveys
..................30
Library Use Trends
.............................32
Looking Outward
..............................33
Working with Your Competition
.....................34
Getting to Library
2.0.............................35
Chapter
4
A Framework for Change
.............37
Sporadic or Nonexistent Change
.....................38
Sidebar: An Open Letter to All Library Directors
.....40
vii
viii
Library
2.0
Integrating Change into an Organizational Structure
.....44
Brainstorming
for New and Modified Services
.......47
Planning for Services and Success
.................49
Evaluating Services on a Regular Basis
.............51
The Three Branches of Change Model
................52
The Investigative Team
..........................53
The Planning Team
.............................55
The Review Team
..............................56
Chapter
5
Participatory Service and
the Long Tail
.........................59
Participatory Service
..............................61
The Long Tail and Reaching New Users
..............64
What Makes a Service Library
2.0?..................66
Examples of Library
2.0
Services
....................68
Ann Arbor District Library s Main Web Page
........68
Rock the Shelves from Gwinnett County
Public Library
..............................69
RSS Feeds from Tacoma Public Library
.............70
Danen
Library Blogs
............................71
Chapter
6
Incorporating Technology
............73
A
2.0
World
.....................................74
How Library
2.0
Uses Web
2.0......................77
Blogs
—
Internal
................................78
Blogs—External
...............................82
Sidebar: Blog Applications
.......................83
Wikis and Knowledge Management
—
Internal
........85
Sidebar: Wiki Applications
.......................87
Wikis and Knowledge Management
—
External
.......88
Sidebar: Interview with Meredith
Farkas
............89
Instant Messaging and Chat—Internal
..............90
Sidebar: Instant Messaging and Chat Applications
___91
Instant Messaging and Chat—External
..............92
Podcasting
....................................93
Social Networking
..............................95
Contents ix
Chapter
7
Buy-In: Getting Everyone
on Board
............................103
Drawing an Honest Picture
........................104
Discussing Change
..............................107
Selling to Different Levels
........................109
Governing Board
..............................109
Administration
................................110
Staff
........................................113
Community
..................................114
Collaboration
—
Getting Everyone to
Work Together
.............................116
The Reluctant Person or Department
................117
Continuing to Promote Library
2.0..................118
Chapter
8
Maintaining the Momentum
.........119
Communication
.................................119
Staff and Customer Involvement
....................123
How to Look for New Ideas
.......................128
Sidebar: The Emerging Technologies Team
.........129
Keeping an Open Mind
...........................132
Chapter
9
Final Considerations
................133
A Library
2.0
Library
............................134
Appendix A: Survey
............................139
Appendix B: Referenced Web Sites
..............149
Appendix C: References and Other Resources
... 155
About the Authors
.............................161
Index
..........................................163
|
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| author | Casey, Michael E. Savastinuk, Laura C. |
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| author_role | aut aut |
| author_sort | Casey, Michael E. |
| author_variant | m e c me mec l c s lc lcs |
| building | Verbundindex |
| bvnumber | BV036648344 |
| classification_rvk | AN 96300 |
| ctrlnum | (OCoLC)705774210 (DE-599)BVBBV036648344 |
| discipline | Allgemeines |
| edition | 3. print. |
| format | Book |
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| institution | BVB |
| isbn | 9781573872973 |
| language | English |
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| physical | XXV, 172 S. Ill., graph. Darst. |
| publishDate | 2009 |
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| publisher | Information Today |
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| spelling | Casey, Michael E. Verfasser aut Library 2.0 a guide to participatory library service Michael E. Casey ; Laura C. Savastinuk 3. print. Medford, NJ Information Today 2009 XXV, 172 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Dienstleistung (DE-588)4012178-1 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Kundenbindung (DE-588)4384508-3 gnd rswk-swf Informationstechnik (DE-588)4026926-7 gnd rswk-swf Innovationsmanagement (DE-588)4161817-8 gnd rswk-swf World Wide Web 2.0 (DE-588)7548364-6 gnd rswk-swf Internet (DE-588)4308416-3 gnd rswk-swf Soziale Software (DE-588)7550143-0 gnd rswk-swf World Wide Web 2.0 (DE-588)7548364-6 s Bibliothek (DE-588)4006439-6 s Dienstleistung (DE-588)4012178-1 s Internet (DE-588)4308416-3 s DE-604 Informationstechnik (DE-588)4026926-7 s Soziale Software (DE-588)7550143-0 s Innovationsmanagement (DE-588)4161817-8 s Kundenbindung (DE-588)4384508-3 s 1\p DE-604 Savastinuk, Laura C. Verfasser aut Digitalisierung BSB Muenchen application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020567913&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Casey, Michael E. Savastinuk, Laura C. Library 2.0 a guide to participatory library service Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd Kundenbindung (DE-588)4384508-3 gnd Informationstechnik (DE-588)4026926-7 gnd Innovationsmanagement (DE-588)4161817-8 gnd World Wide Web 2.0 (DE-588)7548364-6 gnd Internet (DE-588)4308416-3 gnd Soziale Software (DE-588)7550143-0 gnd |
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| title | Library 2.0 a guide to participatory library service |
| title_auth | Library 2.0 a guide to participatory library service |
| title_exact_search | Library 2.0 a guide to participatory library service |
| title_full | Library 2.0 a guide to participatory library service Michael E. Casey ; Laura C. Savastinuk |
| title_fullStr | Library 2.0 a guide to participatory library service Michael E. Casey ; Laura C. Savastinuk |
| title_full_unstemmed | Library 2.0 a guide to participatory library service Michael E. Casey ; Laura C. Savastinuk |
| title_short | Library 2.0 |
| title_sort | library 2 0 a guide to participatory library service |
| title_sub | a guide to participatory library service |
| topic | Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd Kundenbindung (DE-588)4384508-3 gnd Informationstechnik (DE-588)4026926-7 gnd Innovationsmanagement (DE-588)4161817-8 gnd World Wide Web 2.0 (DE-588)7548364-6 gnd Internet (DE-588)4308416-3 gnd Soziale Software (DE-588)7550143-0 gnd |
| topic_facet | Dienstleistung Bibliothek Kundenbindung Informationstechnik Innovationsmanagement World Wide Web 2.0 Internet Soziale Software |
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